Can I call multiple locations at the same time with the LifeSize Passport video conferencing system? (link) |
Not at this time. |
Score: 100.0 - Updated: 10/20/2010 11:19:29 AM - Was this helpful? |
Who can I call with the LifeSize video conferencing system? (link) |
The LifeSize Passport video conferencing system is compatible with any other system that uses current video conferencing standards via the internet. The brand of conferencing system on the other end is not important as long as it uses the commonly accepted IP based communications standards. These standards are known as H.264, H.263 & H.261. |
Score: 100.0 - Updated: 10/20/2010 11:18:15 AM - Was this helpful? |
What is LifeSize video conferencing? (link) |
LifeSize is a manufacturer of video conferencing systems. Leyburn Library has a LifeSize Passport video conferencing system available for use. This system will enable users to video conference with individuals around the world who have compatible standards based conferencing equipment. The Passport is a small palm-sized device that includes a camera and microphone. |
Score: 100.0 - Updated: 10/20/2010 11:18:04 AM - Was this helpful? |
What is needed to use the LifeSize Passport video conferencing system? (link) |
The LifeSize Passport system requires a high definition TV, monitor or projector to operate. The display device must have an HDMI input connection. Currently, HDMI-capable displays are limited in number on campus. The system also requires power and a wired network connection. |
Score: 95.7 - Updated: 10/20/2010 11:18:27 AM - Was this helpful? |
Where can I use the LifeSize Passport video conferencing unit? (link) |
The LifeSize Passport can be used in any location (on or off campus) where a display with HDMI is available. (A high speed network connection is also required.) Rooms with an HDMI connection include:
Leyburn M40, M41 and M42; the Writing Center and Leyburn 102
Early Fielding 109 and 114
Newcomb 120, 304 and 310
Please contact the Information Desk for possible solutions if you need to video conference on campus in a location that does not have an HDMI display. |
Score: 95.0 - Updated: 1/27/2011 4:18:24 PM - Was this helpful? |
How do I make a call on the LifeSize video conferencing unit? (link) |
The LifeSize Passport is a point-to-point communications device that uses standard internet infrastructure to transport the audio and video to the other end.
Dialing is done by “calling” the destination unit’s IP address. Just as every phone has a phone number, every device connected to the network has an IP address. The person you are calling will give you their IP address and you will “dial” that number. This is an example of a typical IP address – 137.113.161.15.
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Score: 95.0 - Updated: 10/20/2010 11:24:41 AM - Was this helpful? |
Can I show presentations with LifeSize Passport video conferencing? (link) |
No. This video conferencing unit is designed for simple point-to-point exchange of what the camera sees and the microphone hears. Even though some video conferencing systems allow for the incorporation of presentations from a computer, the Passport does not. |
Score: 91.4 - Updated: 10/20/2010 11:19:16 AM - Was this helpful? |
Is high definition video conferencing available (LifeSize)? (link) |
The LifeSize Passport available in Leyburn Library will do high definition video up to 720p. The unit will automatically adjust to lower quality video based on network traffic and the capabilities of the video conferencing unit on the other end. |
Score: 90.0 - Updated: 10/20/2010 11:27:26 AM - Was this helpful? |
What is the IP address of the LifeSize video conferencing unit available in Leyburn Library? (link) |
The IP address of this device will vary based on the location where it is being used. If you need to know the IP address before the time of your conference, the unit will need to be connected to the network in your location prior to the time of your event. An IP address will be automatically assigned and displayed on the screen. You will then need to leave the device hooked to the network to retain that address. |
Score: 82.0 - Updated: 10/20/2010 11:19:08 AM - Was this helpful? |
Where are high definition displays with HDMI located on campus (LifeSize)? (link) |
Display devices with HDMI inputs are limited on campus at this time. ITS will be deploying more of these high definition flat panel monitors and projectors over time. As of October, 2010, locations with HDMI include Leyburn M40, M41, M42, 102 and the SmartZone on Main Level. HDMI inputs are also available in the Newcomb Hall classrooms. Devices such as the LifeSize Passport video conferencing system require an HDMI capable display device to operate. |
Score: 77.5 - Updated: 10/20/2010 11:27:06 AM - Was this helpful? |
How do I access SCOLA online? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 23.3 - Updated: 1/31/2012 9:35:34 AM - Was this helpful? |
Who can I call for help (support)? (link) |
Please contact the Information Desk in the library at extension 4357. |
Score: 10.0 - Updated: 6/4/2012 12:39:00 PM - Was this helpful? |
How do I make a call when my Blackberry is locked? (link) |
To enable voice calling while the device is locked
- Select Options from the main applications menu
- Select Security Options
- Select General Settings
- Set Allow Outgoing Calls While Locked to Yes
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Score: 10.0 - Updated: 7/15/2013 2:09:25 PM - Was this helpful? |
How do I get a Flip video off of the Flip? (link) |
Mac Instructions:
- Plug the FLIP into the USB port on the Mac;
- Once the camera has appeared in Finder, locate the folder named DCIM;
- Under DCIM is the Video folder;
- Copy the folder or video files that you want onto your H:\ Drive;
- Start up iMovie;
- Go to File: Import Movies and choose the folder or movies you want to import;
- Right click on the file and select "Play Full Screen".
PC Instructions:
- Plug the FLIP into the USB port on the PC;
- Open Windows Explorer;
- Click on the Flip Video drive;
- Open the DCIM folder;
- Copy the desired folder or videos to your H:\ drive.
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Score: 10.0 - Updated: 5/19/2010 11:39:04 AM - Was this helpful? |
What operating system do I need to use RightFax? (link) |
RightFax is a web-based client that can be accessed using a variety of web browsers (such as Internet Explorer, Google Chrome, Safari and Firefox) on Windows or Macintosh computers. |
Score: 10.0 - Updated: 4/21/2014 9:47:24 AM - Was this helpful? |
How do I place a second call (Concurrent call) on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 7.5 - Updated: 2/21/2014 9:25:15 AM - Was this helpful? |
How do I move or copy multiple files or folders all at the same time between sites in Sakai? (link) |
You can move or copy multiple files all at once:
1. Go to the Resources area of the course with the files that you want to move or copy.
2. To the left of each folder and file is a checkbox. Check the checkbox for every file you want to move.
3. Look at the top of the list, just above the top gray bar. You should see 3 links: Copy, Remove and Move.
4. Click on the Move or Copy link.
5. Click on the Show Other Sites link.
6. Select the appropriate folder from the list. Applies To: Faculty, Students |
Score: 6.7 - Updated: 10/1/2010 4:03:01 PM - Was this helpful? |
How do I answer the other incoming call (Call Waiting) on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 6.7 - Updated: 2/21/2014 9:19:18 AM - Was this helpful? |
What is the Generals Payment System (GPS)? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 6.0 - Updated: 1/7/2015 10:06:59 AM - Was this helpful? |
As an employee how do I access the GPS system for my account? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff |
Score: 6.0 - Updated: 1/7/2015 9:15:49 AM - Was this helpful? |
Every time I'm printing, the SAVE AS window pops up - is there anything I can do? (link) |
One of the reasons may be a printer setting. Open up the selected printer to see if the PRINT TO FILE box has become checked on the selected printer. If it has uncheck that setting. |
Score: 6.0 - Updated: 10/7/2014 7:07:20 AM - Was this helpful? |
What can I do if an attachment takes a long time to attach in Outlook? (link) |
Try running a “Repair” (Control Panel > add/remove programs) on Office 2007. This seems to solve the issue. |
Score: 5.0 - Updated: 10/1/2010 3:27:25 PM - Was this helpful? |
Where do I enter my time (in WebAdvisor) after the pay period has ended? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff |
Score: 5.0 - Updated: 6/25/2010 2:51:58 PM - Was this helpful? |
How do I end up with multiple tickets in Web Help Desk? (link) |
( Restricted to authenticated ITS users. ) |
Score: 5.0 - Updated: 10/18/2010 3:39:12 PM - Was this helpful? |
Why am I getting an error message when importing video from Flip Camera? (link) |
There is a problem running the latest version of FlipShare (the software that manages all your Flip videos) on older PCs. Basically, the software detects the processor on your computer and if your processor is not up to its standard, it will shut down, giving you an error message.
The solution is to download and install the older version of Flipshare. First uninstall Flipshare (Control Panel>Add/Remove Programs), then download and install "Flip Video For PC" v3.7 from here:
http://www.theflip.com/app/prius/37/update/" Applies To: Faculty, Staff, Students |
Score: 5.0 - Updated: 6/8/2011 12:00:27 PM - Was this helpful? |
How do I place a call on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 5.0 - Updated: 4/30/2014 11:40:14 AM - Was this helpful? |
How do I answer a call on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 5.0 - Updated: 2/21/2014 8:28:12 AM - Was this helpful? |
What is Call History on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 5.0 - Updated: 4/30/2014 11:40:06 AM - Was this helpful? |
How do I transfer a call on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 5.0 - Updated: 4/30/2014 11:39:16 AM - Was this helpful? |
How do I pick up a call on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 5.0 - Updated: 2/21/2014 9:57:51 AM - Was this helpful? |
How do I know I have a call waiting on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 5.0 - Updated: 2/24/2014 9:16:38 AM - Was this helpful? |
Where do I find more information about Generals Payment System (GPS)? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 4.3 - Updated: 1/7/2015 10:06:53 AM - Was this helpful? |
Why am I sometimes charged for a 1 minute long distance call that is not answered? (link) |
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Score: 4.3 - Updated: 10/1/2010 2:07:27 PM - Was this helpful? |
How do I get Microsoft Security Essentials for my Windows 7 operating system? (link) |
You can download Microsoft Security Essentials at the following site:
http://www.microsoft.com/security_essentials/
Please uninstall any other antivirus software you might have before installing.
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Score: 4.3 - Updated: 10/1/2010 2:29:31 PM - Was this helpful? |
How do I listen to my messages on the new phone system from off campus? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff |
Score: 4.3 - Updated: 3/22/2011 1:40:42 PM - Was this helpful? |
SharePoint User Receives Multiple Notification/Alerts from a List (link) |
There may be multiple user notification/alerts registered for the list. To delete the extra notifications:
- on the SharePoint site as an admin, select "Site Actions"
- select "Site Settings"
- under "Site Administration" select "User Alerts"
- select the user to check for duplicate noifications/alerts and select "Update"
- check the duplicate notifications/alerts
- select "Delete Selected Alerts"
- Re-select user to verify duplicate notifications/alerts are gone
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Score: 4.3 - Updated: 10/28/2012 6:05:44 PM - Was this helpful? |
How do I view a Missed Call on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 4.3 - Updated: 2/21/2014 9:05:22 AM - Was this helpful? |
How do I place a conference call on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 4.3 - Updated: 4/30/2014 11:39:01 AM - Was this helpful? |
What is the maximum number of recipients I can send an email message to at one time? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff |
Score: 4.3 - Updated: 4/29/2014 10:45:06 AM - Was this helpful? |
How do I (student) log into the GPS (Generals Payment System)? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 3.8 - Updated: 1/7/2015 10:06:36 AM - Was this helpful? |
Where can I find royalty free music for my video or digital story? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff, Students |
Score: 3.3 - Updated: 10/16/2014 3:39:54 PM - Was this helpful? |
I dialed the PhoneMail system but it won't accept my extension number. What is wrong? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff, Students |
Score: 3.3 - Updated: 10/1/2010 2:26:17 PM - Was this helpful? |
What does the person need to do on the reciving end of a call with Chat 150 Microphone to not have feedback or echo? (link) |
The person you are talking to will also need to use some form of echo cancellation eitehr by using a headphone/mic or by closely controlling their speaker and microphone volumes. |
Score: 3.3 - Updated: 5/25/2010 4:16:39 PM - Was this helpful? |
How do I add MY e-mail address on a BizHub so I don’t have to type it in each time I scan something? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff, Students |
Score: 3.3 - Updated: 8/22/2014 10:51:38 AM - Was this helpful? |
How do I originate a call from a Speed Dial key on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 3.3 - Updated: 2/21/2014 11:01:18 AM - Was this helpful? |
How do I use the UC Client to lookup a number and make a call on my NEC phone? (link) |
( Restricted to authenticated ITS users. ) |
Score: 3.3 - Updated: 5/30/2014 9:27:48 AM - Was this helpful? |
Where do authorized parents or guardians sign into the Generals Payment System (GPS)? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 3.3 - Updated: 1/7/2015 10:01:54 AM - Was this helpful? |
Why is a pay period record missing on my Time History screen in Webadvisor, even though I was paid for those days? (link) |
If you do not electronically sign and submit your time card to your supervisor, there is no web transaction to display for that pay period in the Time History screen on Webadvisor. What happens is your default work schedule, or days you entered manually, are pulled into payroll and the verifications are done through the normal payroll files. There is no detail from the web that was saved to reference. Also, at this point, any verification of hours or approvals needed are done by the Payroll Department in conjunction with your supervisor before you are paid. |
Score: 3.0 - Updated: 6/4/2012 2:24:36 PM - Was this helpful? |
How do I add a QuickTime video (.mov, .mp4) to my Power Point 2010 presentation? (link) |
With PowerPoint 2010, when you have the QuickTime player installed on your computer, you can insert an Apple QuickTime movie (.mov, .mp4) file.
The PowerPoint 2010 64-bit version is not compatible with 32-bit versions of QuickTime or Flash. You must install a 64-bit version of QuickTime or Flash, or a 32-bit version of PowerPoint 2010.
To embed or link to a QuickTime video from your PowerPoint presentation, see Embed a video in your presentation. |
Score: 3.0 - Updated: 1/2/2012 1:17:20 PM - Was this helpful? |
I am Experiencing Issues with Outlook and Printing since I upgraded my Mac Operating System. (link) |
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Score: 3.0 - Updated: 9/25/2014 9:44:38 AM - Was this helpful? |
How do I configure Firefox not to require my username and password for every W&L site I access after I've already entered it one time? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 2.7 - Updated: 6/10/2011 11:03:47 AM - Was this helpful? |
How do I place a conference (teleconference)call using the conference phone in Leyburn Library? (link) |
A Conference Calls allow up to eight parties in a conversation.
To set up a conference call:
1. Get the first party on the line
2. Press the FLASH button (The FLASH button just puts the first party on a soft hold.On the Soundstation2 conference phone, use the button with the 3 people icon on it)
3. Dial next extension number or key in 9 and dial an outside number
4. Inform the called party that this is a conference call
5. Press the CONF button or Key in FLASH * 4 to connect all parties.
6. If you have more participants, repeat steps 2,3 and 5 until you have reached all parties.
To Reconnect to the conference if a called party refuses the conference, is busy, or does not answer: Press CONNECT (Phone) button To Drop Last Party You Added to the Conference Press FLASH Press * * 4
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Score: 2.7 - Updated: 9/7/2011 11:25:30 AM - Was this helpful? |
I'm getting the error "The maximum number of cookie values has been reached"
when I am logged into WebAdvisor.
The same issue will happen with Student workflows, Web Time Entry Workflows, etc. (link) |
This error may have been caused by opening four or more WebAdvisor hyperlink windows. For example, if a user is reviewing their budget and clicks on the Actuals, which opens a new window, then clicks on a Voucher, which opens a new window; and the user does not close any of the child windows, and attempts to select another Actual, they will get the error.
All child windows must be closed using the CLOSE WINDOW button. If the user uses the browser's red X to close the windows, they will still get the error and be forced to log out and back in to WebAdvisor.
If this does not solve the problem you may need to review and then delete the webadvisor stored cookies.
In Chrome - Chrome Settings/Advanced/Content Settings/All Cookies &Site Data/Search "WebAdvisor"/ and Click X to to right of webadvisor.wlu.edu cookie to delete it
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Score: 1.9 - Updated: 1/29/2015 2:53:08 PM - Was this helpful? |