Washington and Lee University
knoWLedgebase
Search the Information Technology Services Knowledge Base:
Do I have to use the Chat 150 Microphone in the library? (link)

You can use the Chat 150 Microphone in the library or in your office. Anywhere you have a connection to a computer.

Score: 100.0 - Updated: 5/25/2010 4:16:56 PM - Was this helpful?
What is a Chat 150 Microphone? (link)

It is a web conferencing phone that can be used as your microphone and speaker with applications such as Skype or Elluminate.

Score: 100.0 - Updated: 5/25/2010 4:16:16 PM - Was this helpful?
How large of a group can use the Chat 150 Microphone? (link)

Groups of 5 or 6 are ideal. However, it can be used with groups of up to 15 with a quiet environments.

Score: 90.0 - Updated: 5/25/2010 4:16:31 PM - Was this helpful?
What is the checkout period for the Chat 150 Microphone? (link)

The Chat 150 Microphone is setup for a checkout period of 24 hours.

Score: 90.0 - Updated: 5/25/2010 4:16:51 PM - Was this helpful?
Does the Chat 150 Microphone have feedback or echo? (link)

The Chat 150 Microphone has echo cancelling technology built-in to eliminate the feedback or echo sometimes heard while conferencing via internet.

Score: 90.0 - Updated: 5/25/2010 4:17:02 PM - Was this helpful?
Can I use the Chat 150 Microphone on a regular phone line? (link)

No, the Chat 150 Microphone is NOT a speakerphone for a regular telephone line.

Score: 83.3 - Updated: 5/25/2010 4:16:45 PM - Was this helpful?
What does the person need to do on the reciving end of a call with Chat 150 Microphone to not have feedback or echo? (link)

The person you are talking to will also need to use some form of echo cancellation eitehr by using a headphone/mic or by closely controlling their speaker and microphone volumes.

Score: 83.3 - Updated: 5/25/2010 4:16:39 PM - Was this helpful?
Is there technology available for checkout at the Library? (link)

Yes, there most definitely is. The Information Desk has a wide range of digital equipment and multimedia resources for checkout, from HDD video cameras and projectors to royalty free music. You can find the complete list at the Academic Technologies page:

http://www.wlu.edu/x35655.xml 

 

Score: 10.0 - Updated: 8/27/2013 2:03:23 PM - Was this helpful?
How do I use this Web Camera I got from the Library? (link)

Web Camera Instructions

For questions please contact ITS: (540) 458-4357.

PC Installation:

  1. Log into PC;
  2. Plug in camera to USB port;
  3. Open "My Computer";
  4. Click on "USB Video Device";
    A window will appear showing what the camera sees.
    Notice that when the camera is recording, a red ring lights up on the camera.
  5. To stop recording: close video window.

Mac Installation:

  1. Log into Mac;
  2. Plug in camera to USB port.

Edit Web Camera Files (Mac only):

  1. Once the camera has appeared in Finder, locate the folder named DCIM;
  2. Under DCIM is the Video folder;
  3. Copy the folder or video files that you want onto your H:\ drive;
  4. Start up iMovie;
  5. Go to File: Import Movies and choose the folder or movies you want to import;
  6. Right click on the file and select Play Full Screen.
Score: 10.0 - Updated: 6/7/2012 2:59:42 PM - Was this helpful?
How long does it take for a poster to be printed by the library? (link)

  • There will be a 48 hour turnaround for these services. Printing and scanning will take place Monday through Friday during the academic year.

Score: 7.5 - Updated: 7/24/2013 10:38:48 AM - Was this helpful?
Who can check out the technology equipment available at the Library? (link)

The technology equipment and be checked out by Washington and Lee Students and Employees.

Score: 7.5 - Updated: 6/24/2011 2:38:38 PM - Was this helpful?
What is the ITS RightFax number used in the Library? (link)

The Fax number for the ITS used in the library is 4462.

Score: 7.5 - Updated: 3/26/2015 10:20:04 AM - Was this helpful?
How to Skype in Leyburn Library M41 (link)

1. Plug a USB camera into USB port of computer. Logitech USB webcams are available for checkout at the Information Desk in Leyburn Library.

2. Open Skype and log in.

3. In Skype, go to Tools > Options > Audio Settings and choose the Logitech microphone for the audio.

4. In Skype, go to Tools > Options > Video Settings and choose the Logitech camera for the video. (The resident camera does not work with Skype; Skype requires a USB camera, so it can't get the signal from the Dazzle camera.)

5. Add a contact-enter the Skype name, full name or email address of the party you want to call and click find.

6. Click on Video Call to call the person.

7. If multiple people will be sitting in on the Skype interview/video call, you may want to check out the Polycom Conference phone from the Information Desk for better audio.

 

Score: 6.0 - Updated: 10/1/2010 4:00:45 PM - Was this helpful?
What software is available on the computers in the Science Library (Telford)? (link)

Adobe
     Acrobat
     Dreamweaver
     Flash
     Illustrator
     InDesign
     LiveCycle Designer
     Photshop
Arc GIS
Audacity
Google Earth
Microsoft Office, including Publisher and Photo Story
Python
Roxio Creator
SPSS
StataIC

Applies To: Students

Score: 6.0 - Updated: 9/22/2010 10:39:38 AM - Was this helpful?
How do I reserve a room in Leyburn library? (link)

To reserve rooms in Leyburn Library please click this link

To reserve the Computer Training Lab Leyburn Room 301 contact Lisa Dunlap ldunlap@wlu.edu in ITS.

Applies To: Faculty, Staff, Students

Score: 6.0 - Updated: 10/5/2010 8:23:31 AM - Was this helpful?
What poster printing requests will the University Library accept? (link)

  • Requests from outside the University community will not be accepted.
  • Jobs from faculty, students, and staff must meet one or more of the following criteria: (1) works made for classroom use, (2) for poster sessions (3) Science, Society, and the Arts or other conference presentations, and/or (4) Capstone projects.
  • There will be a 48 hour turnaround for these services. Printing and scanning will take place Monday through Friday during the academic year.
  • Copyright compliance will be the responsibility of the user. Clients will be asked to sign a statement accepting responsibility for adhering to University Copyright Policy. The University Library staff reserves the right to refuse to accept any scanning or printing request if, in its judgment, fulfillment of the order would involve violation of copyright law.
  • Questions about these services should be directed to Elizabeth Anne Teaff, University Library’s Access Services Manager
  • Score: 5.0 - Updated: 7/24/2013 10:38:36 AM - Was this helpful?
    What is the process for printing a poster at Leyburn Library? (link)
    • Submissions for printing will be accepted from CD-R, CD-RW, DVD, flash/thumb/USB drive, and Sakai.
      To upload an poster to Sakai: (1) Login (2) Go to "My Workspace" (3) Select "Membership" (3) Select "Poster Printing Drop Box" (4) Go to the folder with your name and click "Add" and "Upload Files."
    • The following file formats will be accepted: jpg, tiff, or PDF, as well as, images from the following software programs: Adobe Photoshop, MS Publisher, MS PowerPoint, or Adobe Acrobat.
    • Clients are encouraged to speak with University Library and/or ITS Staff prior to printing for training in preparing items. Contact Elizabeth Anne Teaff to schedule an appointment to setup a time to meet with one of our staff members.
    • Printing services will be assessed at the rate of $15.00 for standard posters (up to 30” by 42”) and $20.00 for larger items.
    • Departments wishing to print posters for advertising purposes, will be assessed at the rate of $30 per poster. A $5 fee will be added to the standard poster price if the due date for the poster is the same day the poster printing request is made.
    • Individuals who place jobs to be printed, but fail to claim or pay for this service, will have a fee of $20.00 charged to their University account.
    • Jobs that fail to meet client expectations will still be charged, unless University Library or ITS Staff was working with the client and they approved the file for printing.
    • Printed items may be picked up at the Information Desk of the Leyburn Library. Cash, check, and/or General Debit will be accepted. Departmental Charges will be billed quarterly to the appropriate University account.

     

    Score: 5.0 - Updated: 7/24/2013 10:39:16 AM - Was this helpful?
    What is the charge for printing posters in Leyburn Library? (link)
    • Printing services will be assessed at the rate of $15.00 for standard posters (up to 30” by 42”) and $20.00 for larger items.
    • Departments wishing to print posters for advertising purposes, will be assessed at the rate of $30 per poster. A $5 fee will be added to the standard poster price if the due date for the poster is the same day the poster printing request is made.
    • Individuals who place jobs to be printed, but fail to claim or pay for this service, will have a fee of $20.00 charged to their University account.
    • Jobs that fail to meet client expectations will still be charged, unless University Library or ITS Staff was working with the client and they approved the file for printing.
    • Printed items may be picked up at the Information Desk of the Leyburn Library. Cash, check, and/or General Debit will be accepted. Departmental Charges will be billed quarterly to the appropriate University account.
    Score: 5.0 - Updated: 7/24/2013 10:39:32 AM - Was this helpful?
    How do I reserve a room (Northen) in Leyburn Library? (link)

    Go to library.wlu.edu
    Under Services click Room Reservations
    There you can reserve the room, view the weekly reservations, or ask questions.

    To reserve Computer Training Lab Leyburn Room 301 contact Lisa Dunlap in ITS. 
    Call X 8842 or e-mail 
    ldunlap@wlu.edu

     

    Score: 5.0 - Updated: 4/21/2011 10:43:17 AM - Was this helpful?
    How do I turn off Check In and Check Out on a Document Library in SharePoint 2010? (link)
    • Click on the name of the document library.
    • In the ribbon at the top of the page, choose "Library" under "Library Tools"
    • Select Library Settings (right side of ribbon)
    • Select "Versioning Settings"
    • Scroll to the bottom of the page. Under "Require Check Out", select "No"
    • Click "OK"

     

    Score: 4.3 - Updated: 10/29/2012 3:12:31 PM - Was this helpful?
    What software is available on the Windows computers in 301 in Leyburn Library? (link)
    ( Restricted to authenticated users. Log In to view this answer. )
    Score: 4.3 - Updated: 8/10/2015 8:36:31 AM - Was this helpful?
    What software is available on the Macintosh computers in the Innovation Lab in Leyburn Library? (link)
    Innovation Lab Macs
     
    Adobe Acrobat 
    XI
    Adobe Dreamweaver
    CS6 12.0.3
    Adobe Fireworks
    CS6 12.0.1
    Adobe Flash
    CS6 12.0.2
    Adobe Illustrator
    CS6 16.0.2
    Adobe InDesign
    CS6 8.0.2
    Adobe PhotoShop
    CS6 13.0.6
    Audacity
    2.0.5
    Calendar
    7
    Citrix Receiver
    11.8.2
    Final Cut Pro X
    10.1.4
    Firefox
    33
    Flip Player
    3.2
    GarageBand
    10.0.3
    Gimp
    2.8.1
    HandBrake
    0.9.9
    iMovie
    10.0.5
    iPhoto
    9.5.1
    iTunes
    12.0.1
    Keynote
    6.2
    Maple 
    16
    Microsoft Office 2011
    14.4.7
    Numbers
    3.2.2
    Pages
    5.2.2
    PCClient
    14.2
    VLC 
    2.1.5
    Score: 3.8 - Updated: 1/27/2015 10:18:09 AM - Was this helpful?
    What software is available on the Windows computers in the Innovation Lab in Leyburn Library? (link)
    ( Restricted to authenticated users. Log In to view this answer. )
    Score: 3.8 - Updated: 8/10/2015 8:36:41 AM - Was this helpful?
    What software is available on the Macintosh computers in room 101 in Leyburn Library? (link)
    ( Restricted to authenticated users. Log In to view this answer. )
    Score: 3.8 - Updated: 8/10/2015 8:38:24 AM - Was this helpful?
    How do I print to a BizHub in Leyburn Library from a lab or quick print station? (link)
    ( Restricted to authenticated users. Log In to view this answer. )
    Score: 3.3 - Updated: 9/22/2014 10:56:39 AM - Was this helpful?
    What are the policies for large format scanning in Leyburn Library? (link)
      • The University Library has two large format scanners: one scanner for delicate and fragile items and one for maps and other large documents.
      • To use either scanner, items must be larger than 8½” x 11”. Small items may be scanned using one of the many available campus scanners. The Leyburn Library has several scanning stations on the Main Floor. Campus photocopy machines may also be used for scanning.
      • Items to be scanned may be dropped off at the Information Desk of the Leyburn at any time. We will have a turnaround time of 2 business days.
      • Scanned images will be saved to CD/DVD, clients’ flash/thumb/USB drive, or the web. The University Library has flash drives that may be checked out for a period of 24 hours and used to transport images.

     

    Score: 3.3 - Updated: 10/26/2010 10:51:15 AM - Was this helpful?
    What is the charge for large format scanning at Leyburn Library? (link)
    • In cases of large, on going scanning projects fee may be assessed at a rate of $8.00 per hour. Cash, check, and/or General Debit will be accepted. Departmental Charges will be billed to the appropriate University account.
    Score: 3.3 - Updated: 10/26/2010 10:51:30 AM - Was this helpful?
    How long can I use the conference (teleconference)phone in Leyburn Library? (link)

    The conference phone can be checked out by students and staff from the Information desk.  The student check out is 4 hours.  The staff check out is 24 hours.

    Score: 3.3 - Updated: 10/1/2010 10:28:46 AM - Was this helpful?
    In what rooms can I use the conference (teleconference)phone in Leyburn Library? (link)

    You can currently use rooms 40, 41, and 47.

     

    Score: 3.3 - Updated: 10/1/2010 10:29:38 AM - Was this helpful?
    What is the IP address of the LifeSize video conferencing unit available in Leyburn Library? (link)

    The IP address of this device will vary based on the location where it is being used. If you need to know the IP address before the time of your conference, the unit will need to be connected to the network in your location prior to the time of your event. An IP address will be automatically assigned and displayed on the screen. You will then need to leave the device hooked to the network to retain that address.

    Score: 3.0 - Updated: 10/20/2010 11:19:08 AM - Was this helpful?
    How do I place a conference (teleconference)call using the conference phone in Leyburn Library? (link)

    A Conference Calls allow up to eight parties in a conversation.

    To set up a conference call:


    1. Get the first party on the line

    2. Press the FLASH button (The FLASH button just puts the first party on a soft hold.On the Soundstation2 conference phone, use the button with the 3 people icon on it)

    3. Dial next extension number or key in 9 and dial an outside number

    4. Inform the called party that this is a conference call

    5. Press the CONF button or Key in FLASH * 4 to connect all parties.

    6. If you have more participants, repeat steps 2,3 and 5 until you have reached all parties.

    To Reconnect to the conference if a called party refuses the conference, is busy, or does not answer:
    Press CONNECT (Phone) button
    To Drop Last Party You Added to the Conference
    Press FLASH
    Press * * 4

    Score: 2.7 - Updated: 9/7/2011 11:25:30 AM - Was this helpful?
    How many parties can I contact with the conference (teleconference)phone in Leyburn Library? (link)

    A conference call allows up to eight parties in a conversation.

    Score: 2.7 - Updated: 10/1/2010 2:53:01 PM - Was this helpful?
    Related Resources
    Antivirus Atomic Learning BizHub Box Campus Notices Classrooms Colleague Contacts Creative Cloud Digication Distribution Lists Dream Weaver Email Email Archive Email Clients EOP eportfolio Gnome GPS Ingeniux Internet Explorer iPad Kindle L Drive Lab Macintosh Mail MDID Microsoft Office Office365 Outlook OWA Password phishing Phones Poll Everywhere Poster Printing Projector Pulse RightFax Sakai SCOLA Security SharePoint Software Symantec Sympodium Tegrity VDI WebAdvisor Wireless Zotero