| How do I tell EOP about a spam that I received in my inbox? (link) |
ON a PC or a Mac
ON a PC only
Applies To: Faculty, Staff |
| Score: 77.5 - Updated: 6/3/2014 10:57:15 AM - Was this helpful? |
| What is the difference between the EOP Quarantine and the Junk Folder? (link) |
The EOP quarantine is the first line of defense in the email flow. Everything that EOP thinks might be spam will go to the quarantine. After that, the email flows to the W&L Exchange Email Server. If you have turned on Junk Mail filtering in Outlook, any email that Exchange thinks is spam will go to your Junk Folder within Outlook. Applies To: Faculty, Staff |
| Score: 76.0 - Updated: 6/3/2014 10:54:58 AM - Was this helpful? |
| What is the web address for the EOP spam filter quarantine? (link) |
http://spam.wlu.edu Applies To: Faculty, Staff |
| Score: 74.3 - Updated: 6/3/2014 10:55:31 AM - Was this helpful? |
| Is the EOP username and password the same as my W&L network username and password? (link) |
Yes, your username is your full email address with your AD password. To change your password you would go to password.wlu.edu which will change your password for all W&L resources. Applies To: Faculty, Staff |
| Score: 74.3 - Updated: 6/3/2014 10:54:17 AM - Was this helpful? |
| How often will I receive the EOP Spam Quarantine Notification Email message? (link) |
The EOP Spam Quarantine Notification email message will come every three days, provided you have received new spam. (Chances are....)
If you want to check for false positives* in your spam quarantine more often than that, you will need to go to http://spam.wlu.edu and log into the EOP spam filter quarantine.
* that is, e-mail you wanted to receive that "got stuck in spam catcher" Applies To: Faculty, Staff |
| Score: 74.3 - Updated: 6/3/2014 10:56:13 AM - Was this helpful? |
| How long do e-mails remain in the EOP "Quarantine" before they are automatically deleted? (link) |
The e-mails remain in quarantine 15 days after receipt. Applies To: Faculty, Staff |
| Score: 74.3 - Updated: 6/3/2014 10:56:38 AM - Was this helpful? |
| Can I set up a Safe Senders list in the EOP spam filter? (link) |
Not initially. The Safe Senders list can only be set up by enabling Automatic Email Filtering (Junk Folder) in Outlook Web Access (http://owa.wlu.edu) Once complete you can manage your safe senders list in Outlook 2010 and 2013. Applies To: Faculty, Staff |
| Score: 73.8 - Updated: 6/3/2014 10:57:55 AM - Was this helpful? |
| How long do e-mails remain in the "Junk" folder when using the EOP spam filtering? (link) |
The e-mails in the Junk folder are managed by the user. There is not a system setting that clears the Junk folder. Applies To: Faculty, Staff |
| Score: 73.8 - Updated: 6/3/2014 10:56:54 AM - Was this helpful? |
| What is EOP? (link) |
EOP is Exchange Online Protection the spam filter system used on campus. Applies To: Faculty, Staff |
| Score: 65.0 - Updated: 6/3/2014 10:54:06 AM - Was this helpful? |
| I just got my "Spam Quarantine Notification" (EOP) and I'm the sender, what do I need to do? (link) |
You don't need to do anything. Someone has "spoofed" your account.
Spoofing is when the sender address and other parts of the e-mail header have been altered to appear as thought the e-mail originated from you.
If it had been actual spam from your account it would not go through EOP and appear in you notifications. |
| Score: 41.0 - Updated: 6/3/2014 10:57:35 AM - Was this helpful? |