Applies To: Students

In a web browser, go to go.wlu.edu/webadvisor

1. In WebAdvisor: Go to the student profile page, enter a student's ID, and part of the information that will appear includes Advisor Name, email, etc.

2. In Colleague, many of the departmental administrative assistants have access to certain screens designated by the Registrar. On one or more of those screens, this information exists. So faculty could check with these departmental administrative assistants as well.

Applies To: Faculty

Applies To: Students

Applies To: Faculty, Staff

Applies To: Students

If you do not electronically sign and submit your time card to your supervisor, there is no web transaction to display for that pay period in the Time History screen on Webadvisor. What happens is your default work schedule, or days you entered manually, are pulled into payroll and the verifications are done through the normal payroll files. There is no detail from the web that was saved to reference. Also, at this point, any verification of hours or approvals needed are done by the Payroll Department in conjunction with your supervisor before you are paid.

This error may have been caused by opening four or more WebAdvisor hyperlink windows. For example, if a user is reviewing their budget and clicks on the Actuals, which opens a new window, then clicks on a Voucher, which opens a new window;  and the user does not close any of the child windows, and attempts to select another Actual, they will get the error.

All child windows must be closed using the CLOSE WINDOW button. If the user uses the browser's red X to close the windows, they will still get the error and be forced to log out and back in to WebAdvisor.

If this does not solve the problem you may need to review and then delete the webadvisor stored cookies.

In Chrome - Chrome Settings/Advanced/Content Settings/All Cookies &Site Data/Search "WebAdvisor"/ and Click X to to right of webadvisor.wlu.edu cookie to delete it

1. Login to http://webadvisor.wlu.edu

2. Choose employee from the menu
 
3. Choose Time Entry from the menu at the lower left side of the page.
 
4. Pick your Helpdesk job from the list:
 
5. Fill in your hours and click submit:
 
6. Click OK to confirm:

Submit a Help Ticket at http://go.wlu.edu/HelpTicket and ITS staff will unlock the account for you.

The Campus Map is located at: http://newsoffice.wlu.edu/PrintmapNew.pdf

You can follow Washington and Lee on any of the following social media sites. Click on these links on the bottom of the W&L homepage:

"What's News" blog
Facebook fan page
YouTube Channel
Twitter feed
University News RSS feed
"Generally Speaking" e-Newsletter

Yes.  Within every course folder on the L: drive, there is a "public_html" folder that is automatically created.  Create your course content there and the URL to the site will be accessible from http://Courses.wlu.edu. 

Applies To: Faculty

The Registrar's office maintains a list of classroom spaces here: https://managementtools3.wlu.edu/CourseOfferings/pages/Page6.aspx

Yes you can. In the course site, go to Site Info > Add Participants.

Outside participants need to be added to the second box "Non-official Particpants". Enter the full email address of the participant and that person will be sent an e-mail with their username (full email address) and password (generated by Sakai.)

Applies To: Faculty

More information is available at the ITS Information Security SharePoint site; the University Information Security Program (ISP) site; as well as the ITS site.

Notepad is a Windows program (PC). You can access it by going to Start > Run and typing in Notepad. The program should then open.

Applies To: Faculty, Staff, Students

The Center for International Education http://www.wlu.edu/x12128.xml can answer questions about Study Abroad.

MAJORDOMO LIST ADMINISTRATION

Mail the following commands to "majordomo@wlu.edu".
The Subject is ignored by majordomo.
Arguments in the []'s are optional. Arguments in italics should be replaced by the actual values.

Instructions For List Users

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

To remove a student from a class:

1. Go to Site Info and scroll down to the list of enrollees
2. Check the box next to his/her name
3. Check the Remove checkbox
4. Click Update Participants

The professor needs to publish the course.

In the course site within Sakai:

1. In the upper left corner of the screen, click on the (Publish Site) button

You can also publish the site this way:

1. Go to Site Info
2. Manage Access
3. Publish Site
4. Update

By default, Sakai course sites are unpublished, which means that students will not be able to access a site until it is published by the instructor. 

To publish your site, click on Site Info, then Manage Access. Tick the box next to "Publish Site." Now click Update. 

Applies To: Faculty

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Outlook 2010, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: SharePoint 2010, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Adobe PhotoShop, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

1. Open the Global Address List (GAL) by clicking the address book button(looks like a little open book)

2. Search the GAL for the user

3. Highlight the user> right click> click 'Add to Contacts'>

4. At this point you can either click 'Save & Close' and then manually move the contact from your default Contacts address book to your custom book OR you can select the Microsoft icon (top left) select 'Move'>'Copy to Folder'>select your custom address book folder>click OK>close the contact window without saving.

1. Begin typing the name you wish to remove from the AutoComplete list.

2. Select the unwanted name by using the UP ARROW or DOWN ARROW key.

3. Press DELETE.

Note: When you type the first letter of a name in the To, CC, and BCC boxes, AutoComplete begins to suggest possible matches based on names of whom you have sent an item to before.

In the new site:

1. Go to Site Info
2. Click on Import from Site
3. Select the course that contains the content you want to import
4. Click on the content areas you want to bring over (eg, Tests & Quizzes, Resources)
5. Click Continue, then Finished.

Applies To: Faculty

**Audio-only installations can be done upon request for professors who will be teaching in a space for the semester. Please allow one week lead time for installation.

PhoneMail allow you to send a single message to a list of extensions through the Pesonal Distribution List feature. You are limited to 10 extensions per Distribution List and you may have up to 5 different lists. Use the following instructions to create a Distribution List and to send a message.

Access your PhoneMail box Press 9 (mailbox options) Press 1 (distribution lists) Press 1 (create) (PhoneMail will assign a D-List number) When prompted, enter the extension of the first person you want on the list and press # Repeat previous step for other entries (up to 10) Press # when you complete your entries Hang up

Be sure to write down the number of your distrubtion list along with the extensions included in that list.

To send a Message to a Distribution List(s): Access your PhoneMail box Press 1 (record) When prompted, record your message then press * #. Dial the D-List number and press # Repeat previous step for additional D-Lists Press # when done.

Applies To: Students

Search the feature and the Rolm.  So you would search the key words of hold and Rolm to get your answer.

Applies To: Students

In Calendar click your HOME tab
Find Manage Calendars
Click Open Calendars dropdown to
Open Shared
Type the name in of the calendar

Applies To: Faculty, Staff

Go to Site Info > Import from Site, then choose the third option, which is "I would like to merge my user(s)".

In the next screen, check the box of the site that contains the students you want to import.

If you log into Sakai, enter the "Sakai Help at W&L" site, click on "Tegrity Screencasts", there is a screencast that shows this process titled "Merging Enrollments".

Applies To: Faculty

The maximum number of names that you can include in a distribution list depends on the size of the contact files (for each contact) themselves. There are no hard and fast rules but in general, a distribution list can contain between 50-70 names and e-mail addresses.

The map of wireless network coverage is located here.

1. In the destination site, click on Site Info.
2. Click Import from Site.
3. Click I would like to merge my data
4. Check the box next to the course that has the content you want to copy.
5. Click Continue.
6. Choose the appropriate content area (Announcements, Assignments, Resources)
7. Click Finish

All of the content from that particular area will now reside in the destination site. Note that in order to import content into a particular area, that area must be added as a tool into the destination site. For example, if you'd like to import a quiz into the destination site, the Tests & Quizzes tool must be added to the destination site for it to appear.

Applies To: Faculty

The library has a web page with information about printing posters. You can access the page here.

You cannot edit the information of members of a distribution list, but there is a workaround:

In Outlook on a PC:

1. Click on Contacts
2. Click the New button to create a new Contact
3. Fill out the Contact information
4. Click on Save to save the contact
5. In the File menu, choose File > New > Folder
6. Name the folder (My Study Abroad Students, for example)
7. This folder should now appear in the left menu at the very top under "My Contacts"
8. Now you can click and drag the newly created contact into the folder.
9. Repeat these steps for all the Contacts you want to add to the folder

1. Open the distribution list (double-click on the list.)

2. Click on Forward Group.

3. Choose As an Outlook Contact.

4. Send the email to the recipient.

For the recipient:

1. Open the email.

2. Click on the email attachment and drag it to the Contacts button on the left side of the Outlook window. Now when you look at your contacts, you should see the distribution list.

Applies To: Faculty, Staff

All job openings are posted through the Human Resources website at http://humanresources.wlu.edu.

http://office2010.microsoft.com/en-us/sharepoint-server-help/take-sharepoint-server-2010-training-at-your-desk-HA101859255.aspx

Microsoft offers several free online tutorials for SharePoint 2010.

https://www.atomiclearning.com/login/wlu

By searching for Sharepoint, after logging into the Atomic Learning site, you can access tutorials broken down by topic.

Applies To: Faculty, Staff

If you can find a message in the folder 

Open the message and then hit Control-Shift-F to bring up Advanced Find

At the top right is a ‘Browse’ button

Click browse and it will show you the hierarchical location of the folder your current message resides in

Note the location

Close your search

Go to the folder and drag your lost folder back up to your name@wlu.edu folder

Applies To: Faculty, Staff

Applies To: Faculty, Staff

If you need access to Colleague, please go to https://managementtools.wlu.edu/AccessRequest/ and request an account. Once the proper approvals are granted, an account will be set up for you. Accounts are set up on an individual basis and they should not be shared with anyone. In most cases, when dealing with course and student information, the Registrar’s office will provide some level of training or guidance on how to access the data you require.

If you already have access to Colleague but cannot remember your login information or have issues accessing the system, go to http://webhelpdesk.wlu.edu and create a ticket under the category of Administrative Data – Colleague Issues/Requests. Once submitted, the ticket will be automatically routed to the appropriate person who can help you resolve problems.

Deleted contacts and distribution lists end up in the Deleted Items folder but the Deleted Items folder is normally sorted by the date the item was received. Because of this, deleted contacts and distribution lists are not easily found.

To easily find the deleted contacts and distributions lists start by opening the Deleted Items folder. Point the mouse at the column header that says "Arrange By". Click on this column header if "Show in Groups" does not have a check mark by it then select it. Next click "Arrange By" again and select "Type". Now the items are sorted by type, and you can hide all of a given type by clicking the triangle icon at the left of the type name. When you hide the other types, it will be easy to find any deleted contacts. Click on the triangle icon at left of the Contacts header if you don't see the individual deleted contacts. Then find the lost one and drag it back into your Contacts folder.

To return the Deleted Items folder to the default view click the "Arrange By" header and select "Date". Click again to disable "Show in Groups" if you would not liked them grouped.

There are three ways to move a quiz from one Sakai site to another. Here are the three methods:

Method #1

1. Activate the Tests & Quizzes tool in the destination Sakai site.
   (Site Info > Edit Tools > check the box next to "Tests & Quizzes" > Continue > Finish.)
2. In the old site, go into Tests & Quizzes.
3. Below the title of the test you want to export, click on the link that says "Export".
4. In the next screen, make sure that Content Packaging is selected.
5. Click the Export button.
6. Click Download.
7. A browser window will open up with a page full of xml code. Don't worry, that's supposed to happen.
8. In that window, go to File>Save As and save the file to your desktop. It should be named "exportAssessment.xml" That's fine, no need to change the title unless you want to add, "exportAssessmentChem106.xml" for example.
9. Click Save.
10. Go into the destination course.
11. Tests & Quizzes > Assessments
12. Click on the Import button
13. Browse to the exportAssessment.xml file and click Open.
14. Click Import. Depending on the size of the file, this might take a minute.
15.  You should now see the imported test listed under Assessments.

Method #2 (this method will bring in ALL Tests and Quizzes from an old site)

1. Activate the Tests & Quizzes tool in the destination Sakai site.
   (Site Info > Edit Tools > check the box next to "Tests & Quizzes" > Continue > Finish.)
2. In the destination site, go to Site Info > Click on Import from Site > Select "I want to merge my data"
3. Select the old course that has the test, quiz or survey you want to copy.
4. Check the box next to Tests & Quizzes.
5. Click on Import > Finish > Continue
6. Click on Tests & Quizzes in the left side menu to verify that the test, quiz or survey was merged into the site.

Method #3 (This method creates a question pool that you can access in any of your course sites.)

1. In the course site that has the assessment you want to copy, go to Tests & Quizzes.
2. Click on Question Pools
3. Choose Add New Pool.
4. Fill in the Pool Name field and Save
5. Click on Assessments.
6. Click on the name of the Assessment that has the questions you want. You should now see the contents of the assessment.
7. For each part in the assessment, on the right-side menu, click on Copy to Pool.
8. Click on the name of the pool you created for these questions.
9. Now, in the destination site, Create a new assessment. (Tests & Quizzes > Assessments > Fill in the Title field, and click on Create.)
10. In the Add Question drop-down box, select Copy from Question Pool.
11. Click on the name of the pool that has the questions you want.
12. Check the Copy? checkbox on the right side for every question you want to copy to the new assessment.
13. Click Copy at the bottom of the screen.

Applies To: Faculty

There are two ways to share a Distribution List in Outlook 2007:

METHOD #1:

1.       Open the Distribution List.

2.       Right-click on the name of the distribution list.

3.       Click on Send Full Contact.

4.    Choose In Outlook Format

METHOD #2 :

1.       Open the distribution list.

2.       In the menu across the top, choose Send > In Outlook Format.

Applies To: Faculty, Staff

There may be multiple user notification/alerts registered for the list.  To delete the extra notifications:

1. on the SharePoint site as an admin, select "Site Actions"
2. select "Site Settings"
3. under "Site Administration" select "User Alerts"
4. select the user to check for duplicate noifications/alerts and select "Update"
5. check the duplicate notifications/alerts
6. select "Delete Selected Alerts"
7. Re-select user to verify duplicate notifications/alerts are gone

Applies To: Students

Check your Delivery Dates and the time of day. 

Sakai allows you to set both the date and the time-- down to the second-- when your assessment will become available. Because it uses by default the time that you publish the assessment, you might find that the time is later than you expected. 

Not initially.  The Safe Senders list can only be set up by enabling Automatic Email Filtering (Junk Folder) in Outlook Web Access (http://owa.wlu.edu) Once complete you can manage your safe senders list in Outlook 2010 and 2013.

Applies To: Faculty, Staff

Applies To: Faculty, Staff, Students

We do not provide copies of the address list for two primary reasons. 1 - it becomes a nightmare to troubleshoot issues as more and more out-of-date address lists are in use, 2 - if a machine holding these addresses gets infected with a virus that uses or collects addresses then our whole address list would be compromised.