Washington and Lee University
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How can I tell if everything was synced in Box? (link)
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Score: 100.0 - Updated: 5/13/2015 3:58:34 PM - Was this helpful?
Is there an Outlook plugin for Box.com (Box at W&L)? (link)

Yes. The Outlook plugin for Box is compatible with Microsoft Outlook versions 2013, 2010 and 2007. There is no Outlook plug-in available for Macs.

More information about the Outlook plugin for Box is available here: https://wlu.app.box.com/services/browse/49/box_for_outlook

(There is a download link to the latest version available at that web address.)

Score: 82.0 - Updated: 11/14/2014 11:02:07 AM - Was this helpful?
Is there training for Box at W&L available? (link)

Yes, there is training on the Atomic learning site under My Campus Training/Box at W&L - click this link

There is also training on the Box site - click this link

Score: 80.0 - Updated: 11/15/2014 10:25:48 AM - Was this helpful?
Is there a shortcut to login to Box? (link)
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Score: 80.0 - Updated: 5/13/2015 3:59:32 PM - Was this helpful?
Where do I download Box (Box at W&L) for Office 2013? (link)

The download is available on the Box.com website in the article here: https://support.box.com/hc/en-us/articles/203053636#bfo_fi

Score: 78.6 - Updated: 11/14/2014 11:01:33 AM - Was this helpful?
What is the address to access Box at W&L? (link)

You have two options:

http://box.wlu.edu

http://wlu.box.com

 

Score: 77.5 - Updated: 11/21/2014 8:06:03 AM - Was this helpful?
What is the Box file upload limit? (link)

The file upload limit in Box is 5GB. This is a system wide setting that cannot be changed.

Score: 77.5 - Updated: 12/1/2014 9:08:32 AM - Was this helpful?
Will emeriti faculty and staff continue to have access to their W&L box.com (Box at W&L) accounts? (link)

No, emeriti faculty and staff will not retain access to these resources.

Applies To: Faculty, Staff

Score: 76.0 - Updated: 11/14/2014 11:03:17 AM - Was this helpful?
What third party apps are able to save directly to my Box at W&L account? (link)
  • Good Reader
  • iAnnotate PDF
Score: 75.0 - Updated: 11/14/2014 11:00:25 AM - Was this helpful?
What browsers does Box at W&L officially support? (link)

Please read the updated FAQ here: https://support.box.com/hc/en-us/articles/200519838-What-Browsers-does-Box-officially-support-

Applies To: Faculty, Staff, Students

Score: 75.0 - Updated: 10/20/2014 12:16:20 PM - Was this helpful?
How do I save to Box from my Mac? (Students) (link)
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Applies To: Students

Score: 75.0 - Updated: 8/14/2015 9:25:24 AM - Was this helpful?
Is Box for Office available for Mac users? (link)

No, unfortunately not. From the Box.com website:

Box for Office is not compatible with the following products:

  • Office 2007 or older
  • Windows XP or older
  • Any version of Office for Mac
    • Unfortunately, the Mac version of Office is not nearly as extensible as the version on Windows, so it is not currently possible for developers to create as rich of an integration.
Score: 74.3 - Updated: 11/14/2014 11:03:48 AM - Was this helpful?
How long does a deleted file stay in the trashcan in Box at W&L? (link)

Deleted files remain in the Box at W&L trashcan for 30 days, during which time, the owner can restore the file if needed. There are an additional 14 days that Box Admin can recover the file after that. If you have questions, please contact the information Desk by emailing help@wlu.edu or by calling (540) 458-4357.

Score: 74.3 - Updated: 11/21/2014 12:39:44 PM - Was this helpful?
How long will departing faculty or staff members have access to their W&L Box.com account? (link)

You will have 30 days after your departure date to move your data out of your W&L Box.com account. At the point that your W&L network account becomes inactive, you will no longer be able to access your W&L Box.com account.

Applies To: Faculty, Staff

Score: 73.3 - Updated: 1/22/2015 10:04:17 AM - Was this helpful?
How do I (Staff/Faculty/Adjunct)move my documents to a personal Box Account when I leave University? (link)
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Applies To: Faculty, Staff

Score: 73.0 - Updated: 5/20/2015 2:10:02 PM - Was this helpful?
I'm a departing faculty/staff member. How do I move my files out of my W&L Box.com account to a personal account? (link)

Go to Box.com and create a personal account using a personal email address, such as a gmail or yahoo account. in your W&L Box.com account, add that account as a collaborator on the files you'd like to move. Log into the personal account and download the files that you need to that account.

Applies To: Faculty, Staff

Score: 72.7 - Updated: 10/15/2014 10:54:15 AM - Was this helpful?
Why won't Box sync work on my Mac running 10.6.8? (link)

Box will not run on Mac 10.6.8. Apple dropped support of Mac 10.6.8 in February 2014, and since it's not being updated with security updates, Box has dropped their support of the operating system. 

Score: 72.5 - Updated: 12/1/2014 9:13:54 AM - Was this helpful?
The app I'm using on my [iPhone, iPad, Android] won't let me save to my Box at W&L account. It says the app is disabled. How do I request that it be enabled? (link)

Send an email to help@wlu.edu providing the details--the name of the app and how you'd like to use it in your workflow. We'll review the app to see if it meets security requirements and get back to you.

Score: 72.1 - Updated: 10/27/2014 1:13:17 PM - Was this helpful?
How do I save to Box on a Mac while in the myVi? (Students) (link)
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Applies To: Students

Score: 39.3 - Updated: 8/14/2015 9:30:39 AM - Was this helpful?
What do I do to access my files from off campus? (link)
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Score: 35.0 - Updated: 8/17/2015 10:46:03 AM - Was this helpful?
Is Box Edit already installed in the Innovation Lab? (link)

Unfortunately, no. It cannot be pre-installed in the lab environment.

That said, you may certainly use Box Edit. Box Edit will prompt you to install it any time you log into a computer, log in to your Box account, and then attempt to edit a file.

 


Applies To: Faculty, Staff, Students

Score: 29.3 - Updated: 4/2/2015 11:05:51 AM - Was this helpful?
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