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How do I change sound settings on the BizHub? (link)
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Applies To: Faculty, Staff

Score: 100.0 - Updated: 7/30/2014 10:07:24 AM - Was this helpful?
What is a BizHub? (link)
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Score: 100.0 - Updated: 7/30/2014 10:07:10 AM - Was this helpful?
What are the LDAP settings for the BizHub? (link)
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Score: 90.0 - Updated: 8/18/2014 8:54:56 AM - Was this helpful?
How do I log out of the BizHub? (link)
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Score: 85.0 - Updated: 9/17/2014 5:25:58 PM - Was this helpful?
How to set up custom settings as default on BizHub? (link)
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Score: 82.0 - Updated: 11/17/2014 11:31:19 AM - Was this helpful?
Should I turn the power off on the BizHub? (link)
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Score: 80.0 - Updated: 7/30/2014 10:07:37 AM - Was this helpful?
How do I copy a document on a BizHub? (link)
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Score: 77.5 - Updated: 8/4/2014 9:57:10 AM - Was this helpful?
Is there a way to put the BizHub into sleep mode? (link)
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Score: 77.5 - Updated: 7/30/2014 10:35:03 AM - Was this helpful?
What are the Application Features under Scan on a BizHub? (link)
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Score: 77.5 - Updated: 2/17/2015 2:46:34 PM - Was this helpful?
How should I position paper in the by-pass tray on the BizHub? (link)
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Score: 76.0 - Updated: 9/17/2014 5:27:11 PM - Was this helpful?
How do I scan or copy a book on a BizHub? (link)
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Score: 76.0 - Updated: 9/9/2014 11:28:38 AM - Was this helpful?
What are the Application Features under Copy on a BizHub? (link)
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Score: 76.0 - Updated: 2/17/2015 2:26:30 PM - Was this helpful?
What is the difference between Auto Color and Full Color on the BizHub? (link)
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Score: 75.0 - Updated: 8/8/2014 10:55:58 AM - Was this helpful?
How do you configure a BizHub printer object for finishing options? (link)
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Score: 74.3 - Updated: 9/25/2014 9:46:46 AM - Was this helpful?
I'm in Development office and I can't print on new BizHub? (link)
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Score: 74.3 - Updated: 8/22/2014 10:52:20 AM - Was this helpful?
How do I add an email address under "Favorite" for Fax/Scan on the BizHub? (link)
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Applies To: Faculty, Staff

Score: 73.8 - Updated: 9/17/2015 1:37:16 PM - Was this helpful?
How do I add MY e-mail address on a BizHub so I don’t have to type it in each time I scan something? (link)
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Applies To: Faculty, Staff, Students

Score: 73.3 - Updated: 8/22/2014 10:51:38 AM - Was this helpful?
How do I scan a double sided multi-page document from the top feeder tray on the BizHub? (link)
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Score: 73.0 - Updated: 8/7/2014 11:35:08 AM - Was this helpful?
How do I add an email address on the top "Favorite" screen for Fax/Scan on the BizHub? (link)
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Score: 73.0 - Updated: 8/22/2014 11:01:36 AM - Was this helpful?
How to clear the Public User Copy Counter on the Konica Minolta Bizhubs. (link)
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Score: 70.0 - Updated: 8/5/2013 9:33:26 AM - Was this helpful?
What is the admin password for the BizHubs for configuration purposes? (link)
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Score: 70.0 - Updated: 5/20/2015 9:04:43 AM - Was this helpful?
How can I scan at a BizHub to a network folder? (link)
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Score: 42.5 - Updated: 10/2/2014 3:15:06 PM - Was this helpful?
How do I install a Bizhub on my Mac? (link)

Install the correct Driver:

Before you can install the printer you will need to download and install the appropriate driver for your Operating System.   Click on the link for your operating system below to start the download.  (to find your Operating System click on the Apple and choose “About this Mac”)

            10.7 Lion

            10.8 Mountain Lion

            10.9 Mavericks

 

Delete all MPS3 network printers:

Open System Preferences and select the Print & Scan Icon, and then delete all MPS3 printers.

 

Install the new printer:

 

  In the Print & Scan Preference Panel:

·         Click on the + to add a printer, and choose “Add other printer or Scanner”.

·         In Default, scroll down to select the name of the printer starting with MPS4.

·         Each BizHub has a print queue (see example below)

o   MPS4-ITS_Tucker_BizHub

·         The Name and Location will be automatically populated.

 

·         Click on pull down “Choose a Driver or Printer Model”

o   Select Printer Software

o   In the Filter box, type Konica

o   If the drivers have been installed, you will see a list

o   Select the appropriate PS driver for your BizHub model then click on Add.

o   select either C284e or 364e: 

§  Konica Minolta C284e PS

§  Konica Minolta C364e PS

o   Click ‘Add’

 

·         Go to System Preferences -> Print & Scan

·         Select your BizHub from the list of Printers,

·         On the right, click on Options & Supplies

·         Select Driver tab to configure the printer:

o   Model:   C284e or C364e

o   Paper Source Unit:  PC-410

o   Finisher:   FS-534

o   Punch Unit:  PK-519 (2/3-Hole)

o   Click on OK.

 

·         If you wish to make it your default printer, right-click on the BizHub icon, then select ‘set default printer’.

 

 

 

 

Applies To: Faculty, Staff

Score: 41.0 - Updated: 8/19/2014 10:59:41 AM - Was this helpful?
How do I add a BizHub or printer in Windows 7 (faculty/staff)? (link)
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Applies To: Faculty, Staff

Score: 38.8 - Updated: 9/25/2014 9:40:15 AM - Was this helpful?
I'm on a Mac and changed my password and now can not print to BizHub, what do I do? (link)
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Applies To: Faculty, Staff

Score: 38.8 - Updated: 9/17/2014 5:26:59 PM - Was this helpful?
How do I release/pickup a job (student) when using the PaperCut client to upload to a BizHub? (link)
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Applies To: Students

Score: 38.8 - Updated: 10/3/2014 3:13:16 PM - Was this helpful?
How do I print to a BizHub in Leyburn Library from a lab or quick print station? (link)
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Score: 38.3 - Updated: 9/22/2014 10:56:39 AM - Was this helpful?
How do I print files on a Bizhub in an office outside normal business hours? (link)
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Applies To: Faculty, Staff

Score: 38.3 - Updated: 7/30/2014 10:08:14 AM - Was this helpful?
How do I make a color copy? (link)

COPYING:

Enter your Userid (the PIN for your department/program or your W&L ID number for personal student copies).  Tap on the Color button, then tap on Full Color.  Tap OK, and make your copies.

PRINTING:

In Windows, go to Properties or Preferences (depending on the application) from the Print dialog box.  Select the Quality tab, and choose Full Color from the Select Color drop-down menu.  Click OK, then print your document.

NOTE that color pages cost $.15/page for faculty/staff/institutional printing, and $.30/page for student personal printing.

 

Score: 35.0 - Updated: 10/21/2013 5:18:24 PM - Was this helpful?
How do I (student) request a refund with the PaperCut print management on the BizHubs? (link)
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Applies To: Students

Score: 35.0 - Updated: 9/30/2014 3:25:12 PM - Was this helpful?
How is printing to public devices, including BizHubs, charged? (link)
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Score: 23.3 - Updated: 9/25/2014 9:43:22 AM - Was this helpful?
How do I change my network password? (link)

Go to password.wlu.edu and follow the instructions. 

Applies To: Faculty, Staff, Students

Score: 10.0 - Updated: 8/8/2013 2:17:10 PM - Was this helpful?
How Do I change my Colleague Password? (link)

For now you have two options.

 

In UI 4.3 accessed by go.wlu.edu/Colleague you can sign in with your username and underneath the password click "Change Your Password" link or login and Click Options and "Change Password".

 

Score: 10.0 - Updated: 8/9/2013 10:36:38 AM - Was this helpful?
How do I change the "arrange by" in Outlook? (link)

In Outlook you arrange your incoming mail by changing the View.

Score: 10.0 - Updated: 7/20/2010 9:09:35 AM - Was this helpful?
How do I change my Phonemail password? (link)

To change your password:

  1. Access your PhoneMail box
  2. Press 9 for Mailbox Options
  3. Press 3 to Change Your Password
  4. Enter your new password then press #
  5. Wait for PhoneMail to verify your new password
  6. Hang up or press * 7 6 to log off of the system

Applies To: Faculty, Staff, Students

Score: 10.0 - Updated: 10/4/2010 8:59:51 AM - Was this helpful?
What does the change to Office365 mean (students)? (link)
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Applies To: Students

Score: 10.0 - Updated: 4/30/2014 11:36:12 AM - Was this helpful?
Pictures are displaying as boxes in incoming mail in Outlook. What settings can I change? (link)

This is from an on-line forum...

Outlook does not download any pictures by default for HTML emails. Now this is nothing new, but what is different is that Outlook 2010 has added another layer of security around the pictures. In 2010 to enable images for HTML:

  1. Click on the new "File" tab
  2. Click on "Options"
  3. Click on "Trust Center"
  4. Clicn on "Trust Center Settings"
  5. Uncheck the "Don't download pictures automatically in HTML e-mail messages or RSS items" check box
  6. Click the OK button
  7. Exit Outlook 2010
  8. Close all your applications and save your work.
  9. Restart the computer.

Applies To: Faculty, Staff

Score: 7.5 - Updated: 7/12/2013 12:06:38 PM - Was this helpful?
How do I change the screen resolution on my computer? (link)

Windows XP -

  • Right click on your desktop
  • Click Properties
  • Click the Settings tab
  • In the Screen Resolution section, use the slider bar to choose the resolution you want.
  • Click the Apply button

Windows 7 -

  • Right click on your desktop
  • Click on Screen Resolution
  • Use the drop down box beside Resolution, use the slider bar to choose the resolution you want.
  • Click the Apply button

 

Macintosh

  • Click on System Preferences
  • Click Displays (If necessary, click the Display tab)
  • Choose the appropriate resolution from the list
Score: 7.5 - Updated: 10/1/2010 4:04:36 PM - Was this helpful?
How do I change to abbreviated PhoneMail prompts? (link)

When you become more familiar with the PhoneMail system, you may want to select abbreviated prompts.  To change to abbreviated prompts:

      1.     Access your PhoneMail box
2.     Press 9 for Mailbox Options
3.     Press 2 for Prompt Level
4.     Press 2 for Abbreviated Prompts

Applies To: Faculty, Staff, Students

Score: 7.5 - Updated: 10/4/2010 9:02:04 AM - Was this helpful?
How do I change my view in one of my Outlook mailboxes? (link)

A user had a view they liked, but the view had been corrupted in their Inbox.  The user went to another folder and clicked on View, then clicked on Apply Current View to Other Mail Folders.

See Related Resources Outlook View for the screen shot.

 

Score: 7.5 - Updated: 7/12/2013 2:55:19 PM - Was this helpful?
How do I change my e-mail preferences for Care.com? (link)

In your e-mail from Care.com there is a statement.

"At Care.com, we do not send unsolicited emails. If you no longer want to receive these emails, please modify your group communication preferences."

Log in and adjust your preferences.

Applies To: Faculty, Staff

Score: 7.5 - Updated: 4/30/2012 1:38:06 PM - Was this helpful?
I need to edit sound files. What software (What is Audacity?) should I use? (link)

Audacity is a free, open source software for recording and editing sounds available at: http://audacity.sourceforge.net/   The download works on both Macintosh and PCs.

Score: 6.0 - Updated: 4/13/2011 10:13:15 AM - Was this helpful?
How do I check/change my privacy setting on Facebook. (link)

Updated 01/26/2011

 

• Visit Facebook.com, log in to your profile and click 'Account' in the top-right corner. From there, choose 'Privacy Settings.'

• From the 'Privacy Settings' page, click on 'View Settings' to see who can search for you, send messages to your account, see your education and work settings and more. Change all of these drop-down menus to 'Friends Only.'

• Return to the 'Privacy Settings' page and choose 'Customize Settings' near the bottom of the page. This new page will load a number of different privacy options, but you'll want to click through each one and change the setting to 'Only Me' so that nobody else can see your Facebook activity.

• Stay on the 'Customize Settings' page and scroll down to 'Things Others Share.' Here, you'll want to edit and disable settings so that your friends are unable to write on your wall, comment on posts and check you in to places.

• Return to the 'Privacy Settings' page and, under 'Apps and Websites' in the bottom-left corner, select 'Edit Your Settings.' This page shows all of the third-party websites and applications that you have given access to some of your Facebook information. If you see anything on this list that you want to remove, just click to remove it from the list.

• Stay on the 'Apps and Websites' page, scroll down to 'Instant Personalization' and select 'Edit Settings.' Uncheck the box at the bottom of this page to block other websites from accessing your Facebook interests. Select 'Confirm' when a pop-up asks you if you're sure you want to disable this option.

• Return to the 'Apps and Websites' page, scroll down to 'Public Search' and select 'Edit Settings.' To keep search engines from finding your Facebook profile, uncheck the box on this new screen.

 

Score: 6.0 - Updated: 1/26/2011 9:17:39 AM - Was this helpful?
How do I change my admin user account password? (link)
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Score: 6.0 - Updated: 8/8/2013 3:09:03 PM - Was this helpful?
Will my email address change with Office365 (students)? (link)
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Applies To: Students

Score: 6.0 - Updated: 4/30/2014 11:36:05 AM - Was this helpful?
What are the settings to use open with Explorer feature in Sharepoint? (link)
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Score: 6.0 - Updated: 10/8/2014 1:26:14 PM - Was this helpful?
How do you change the background color of a slide in PowerPoint 2007? (link)

In PowerPoint 2007, right-click on the background area of the slide, choose Format Background, click on the icon with the paint bucket and pick a delightful color.

Score: 5.0 - Updated: 6/4/2012 12:52:34 PM - Was this helpful?
How do I insert sound files in my PowerPoint 2010 presentation? (link)

Log into Atomic Learning and under PowerPoint 2010 Advanced click on Section E Adding Audio.

Score: 5.0 - Updated: 8/8/2013 2:30:09 PM - Was this helpful?
How do I wipe out all of my personal settings on an iPad so that I can give it to another person? (link)

Settings > General > Reset > Erase All Content and Settings

You will be asked to confirm two times.

All of your applications, network settings, e-mail information and iTunes account information will be wiped off of the iPad.

Score: 5.0 - Updated: 4/22/2010 2:26:26 PM - Was this helpful?
How do I revoke or change other people's access to my contacts folders? (link)

In Microsoft

At any time, you can change or revoke someone's access permissions to your contacts folders.
1. In Contacts, in the Navigation Pane, right-click the contacts folder for which you want to change permissions.
NOTE If you are using the Navigation Pane in Minimized view, in Contacts, click Navigation Pane, and then right-click the contacts folder for which you want to change access permissions.
2. Click Change Sharing Permissions.
3. Do one of the following:
• Revoke or change access permissions for everyone
1. On the Permissions tab, in the Name box, click Default.
2. Under Permissions, in the Permission Level list, click None to revoke permissions or any of the other options to change permissions.
View descriptions of permission levels
WITH THIS PERMISSION LEVEL (OR ROLE) YOU CAN
Owner Create, read, modify, and delete all items and files, and create subfolders. As the folder owner, you can change the permission levels that other people have for the folder. (Does not apply to delegates.)
Publishing Editor Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
Editor Create, read, modify, and delete all items and files.
Publishing Author Create and read items and files, create subfolders, and modify and delete items and files that you create. (Does not apply to delegates.)
Author Create and read items and files, and modify and delete items and files that you create.
Contributor Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
Reviewer Read items and files only.
Custom Perform activities defined by the folder owner. (Does not apply to delegates.)
None You have no permission. You cannot open the folder.
• Revoke or change access permissions for one person
1. On the Permissions tab, in the Name box, click the name of the person whose access permissions you want to change.
2. Under Permissions, in the Permission Level list, click None to revoke permissions or any of the other options to change permissions.
View descriptions of permission levels
WITH THIS PERMISSION LEVEL (OR ROLE) YOU CAN
Owner Create, read, modify, and delete all items and files, and create subfolders. As the folder owner, you can change the permission levels that other people have for the folder. (Does not apply to delegates.)
Publishing Editor Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
Editor Create, read, modify, and delete all items and files.
Publishing Author Create and read items and files, create subfolders, and modify and delete items and files that you create. (Does not apply to delegates.)
Author Create and read items and files, and modify and delete items and files that you create.
Contributor Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
Reviewer Read items and files only.
Custom Perform activities defined by the folder owner. (Does not apply to delegates.)
None You have no permission. You cannot open the folder.
3. Repeat step 2 for each person whose access permissions you want to modify.

 

Applies To: Staff

Score: 5.0 - Updated: 5/5/2010 3:12:41 PM - Was this helpful?
What are the configuration settings for W&L's secure wireless network? (link)

Whenever possible, use the tool at http://wireless.wlu.edu  to configure your device for use on W&L's wireless network.

You may need to manually configure some devices. The settings are:

  • SSIDD: WLUsec
  • Wireless Encryption: WPA2 Enterprise
  • Authentication Protocol: MS-CHAPv2/PEAP
  • Outside tunnel authentication: This should be left blank
  • Inside tunnel authentication: WLU Username and Password
  • Security certificate verification: Equifax Secure Certificate Authority
Score: 5.0 - Updated: 9/3/2010 11:07:16 AM - Was this helpful?
How do I get my outlook IMAP and SMTP settings form outlook.com? (link)
  1. Log into outlook.com with your student email address and password.
  2. Click on the ? mark in the upper right hand side of the outlook.com window.
  3. Select "About"
  4. Your email server settings are halfway down the information list. These apply to IMAP, SMTP, Exchange and Active Sync servers.  

Applies To: Students

Score: 5.0 - Updated: 7/15/2013 3:34:19 PM - Was this helpful?
How do I change my ringtone on my NEC phone? (link)
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Score: 5.0 - Updated: 3/10/2014 11:03:58 AM - Was this helpful?
How do I organize, rearrange, or change the order of my slides in PowerPoint 2007? (link)

1.   In a PowerPoint presentation, click View (at the top of your screen in the middle) and then click the Slide Sorter button (at the top left of your screen).

2.   Under the View tab click Zoom to open the Zoom dialog box and then select an amount to zoom to, 100% is the highest.

3.   Click a slide thumbnail and drag it to a location between two slides.  When you move the slide between two slides or to the far right or far left of a slide on a row, you’ll see a vertical line.  Once you release the mouse button, the slide will simply drop into the location of the vertical line.

4.   Click Normal view (top left of your screen) to return to the normal slide view.

 

Score: 4.3 - Updated: 6/4/2012 12:50:12 PM - Was this helpful?
How do I adjust the basic settings on my NEC phone? (link)
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Score: 4.3 - Updated: 2/21/2014 8:55:28 AM - Was this helpful?
How do we set up MyITLab IE settings for the public labs? (link)
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Score: 4.3 - Updated: 1/8/2015 11:51:00 AM - Was this helpful?
Can I change my phone to ring only 1 or 2 times and then go to PhoneMail? (link)
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Applies To: Faculty, Staff, Students

Score: 3.8 - Updated: 10/1/2010 2:28:47 PM - Was this helpful?
What are the IMAP settings (for the phone) for faculty and staff email accounts? (link)
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Applies To: Faculty, Staff

Score: 3.3 - Updated: 7/29/2013 9:16:35 AM - Was this helpful?
How do I check or change my voicemail on my NEC phone when I am away from my office? (link)
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Applies To: Faculty, Staff

Score: 3.3 - Updated: 6/16/2014 11:29:45 AM - Was this helpful?
What are the Office365 (students)settings to update my iPhone, iPad, and iPod Touch or my Blackberry, WindowsPhone, or Andriod device? (link)
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Applies To: Students

Score: 2.5 - Updated: 9/11/2015 2:37:18 PM - Was this helpful?
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