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What do I do if Outlook no longer suggests (autocomplete) names when I type in an address field? (link)

Background:

AutoComplete is a feature which displays suggestions for names and email addresses as you begin to type them. These suggestions are possible matches from a list of names and email addresses that you have typed before, known as the AutoComplete name list. The AutoCompletes name list saved as a file on the local machine. 

 

Possible solutions:

  1. Are you using your primary machine?  AutoComplete Lists are saved per machine (locally).  If you are not on your primary machine you will have a different list.
  2. Was your machine rebuilt recently?  If so your AutoComplete file may not have been copied over to the new build. In this case you will need to start building a new list.
  3. Is AutoComplete turned off? To turn AutoComplete on:
    • go to the File menu
    • click Options
    • select the Mail tab
    • scroll down to 'Send messages' section
    • check the "Use Auto-Complete to suggest names when typing in the To, Cc, and Bcc lines" check box
  4. Very rarely a AutoComplete list file gets corrupted and all suggestions disappear. If your new entries are being saved then continue to build your new list with use. If the list remains blank contact the W&L InfoDesk. 

Applies To: Faculty, Staff

Score: 77.5 - Updated: 7/15/2013 4:24:08 PM - Was this helpful?
How does the AutoComplete feature work in Outlook? (link)
Note: When you type the first letter of a name in one the To, CC, and BCC boxes, AutoComplete begins to suggest possible matches based on names of whom you have sent an item to before.

How AutoComplete Works
The AutoComplete feature is turned on by default, and displays suggestions for names as you type them in the following situations:
  • To, Cc, and Bcc boxes in an e-mail message.
  • To boxes in meeting requests, tasks, and share requests
  • E-mail field in a contact card.

    When you type the first letter of a name in one of these boxes, AutoComplete begins to suggest possible matches based on names you have typed before. The more letters you type, the greater the possibility of AutoComplete finding a match.

Click the name you want to enter in the box. If you are using the keyboard, select the name using the UP ARROW or DOWN ARROW keys, and then press ENTER (or TAB). If no suggestion matches what you are typing, continue typing. The AutoComplete feature will remember what you typed the next time you type that name.

Names that you use less frequently will move lower in the list over time, and eventually will no longer appear.

Score: 77.5 - Updated: 7/15/2013 3:58:08 PM - Was this helpful?
How do I delete items from the AutoComplete list in Outlook? (link)

1. Begin typing the name you wish to remove from the AutoComplete list.

2. Select the unwanted name by using the UP ARROW or DOWN ARROW key.

3. Press DELETE.

Note: When you type the first letter of a name in the To, CC, and BCC boxes, AutoComplete begins to suggest possible matches based on names of whom you have sent an item to before.

Score: 76.0 - Updated: 7/15/2013 3:57:24 PM - Was this helpful?
I have unwanted mail, what can I do? (link)
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Applies To: Faculty, Staff

Score: 50.0 - Updated: 12/5/2014 1:42:37 PM - Was this helpful?
How do I turn off AutoComplete in Outlook 2010? (link)
  1. On the File tab, click Options.
  2. In Options click Mail.
  3. Under Send messages, select or clear the Use Auto-Complete List to suggest names when typing in the To, Cc and Bcc lines check box.

Note: When you type the first letter of a name in the To, CC, and BCC boxes, AutoComplete begins to suggest possible matches based on the names of whom you have sent an item to before.

Score: 42.5 - Updated: 7/24/2013 10:52:07 AM - Was this helpful?
How do I clear out an invalid (bad) e-mail address from my auto-complete? (link)
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Applies To: Faculty, Staff

Score: 30.0 - Updated: 7/6/2011 11:20:45 AM - Was this helpful?
When I try to Schedule an Appointment in Outlook, Everyone has "No Information."   (link)
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Applies To: Faculty, Staff

Score: 23.3 - Updated: 2/4/2014 11:25:06 AM - Was this helpful?
I’m getting bounce backs on a previously good e-mail address, what should I do? (link)

Sometimes you will get a bounce back from an e-mail address that you have used before. Please forward as an attachment the bounce back to mtrimmer@wlu.edu.  If it is determined that there is an invalid address that has gotten into your auto-complete address list you will need to remove the invalid address and manually enter correct address.

 

To remove the bad address you will need to remove the Name@address.com entry in you auto-complete list (the list of address that come up when you start typing in the To field). To remove the entry start typing “N” in the To field of a new message, use the arrow keys to move up and down the list until Name@address.com is highlighted, and press the Delete key.

 

After this you can manually type the address once and it will then again be in you auto-complete list, this time with the correct address.

Applies To: Faculty, Staff

Score: 10.0 - Updated: 1/7/2011 10:51:35 AM - Was this helpful?
How do I e-mail the students in my class? (link)
  1. You can use the Course Distribution Lists that are available in the Global Address List (GAL) in Outlook or Entourage. The courses are listed alphabetically by discipline. The format is Chem 106_01 Spring 2009-10.
  2. In Sakai, you can use the Announcements tool to send e-mails. Choose High Priority to send e-mail to all participants of the site.
  3. In Sakai, use the EMail Archive tool. You will have to add the EMail Archive tool in the Site Info > Edit Tools screen.
  4. In Sakai, use the Mailtool too. You will have to add the Mailtool tool in the Site Info > Edit Tools screen. Note: The Mailtool has been deprecated by the Sakai Foundation. The tool is no longer supported and may not be included in future releases.
Score: 10.0 - Updated: 3/24/2010 2:32:35 PM - Was this helpful?
How do I do a mail merge? (link)

Mail merges can be done in Word.  If you need assistance please contact the Information Desk at X 4357 or enter a ticket in WebHelpDesk.  See Related Resources if using Word 2010.

Score: 10.0 - Updated: 11/12/2012 11:40:36 AM - Was this helpful?
How do I forward my email to a new address? (link)
  1. Log into http:owa.wlu.edu using Internet Explorer you have to use IE on a windows computer to get the full version, not the light version.
  2. Go to "Options" in the upper right hand corner of the window.
  3. Choose "Rules" on the menu on the left.
  4. Choose "New Rule"
  5. Create a rule with the conditions that
  6. Choose "When my name is" --- check "in the TO or CC Box.
  7. Under "Do the following" Choose "Forward Message to people or distribution list"
  8. Then click on the little message in the center of the page that says
  9.  "Apply this rule after the message arrives with ny name in the To or Cc box forward it to People or distribution list"
  10. Click on the people or distribution list link and put the forwarding address in the "To:" section of the message recipients window and click OK.

Applies To: Faculty

Score: 10.0 - Updated: 8/23/2011 8:27:36 AM - Was this helpful?
What will Micorsoft do if they see a sudden burst of outbound mail from a customer, will they throttle my mail? (link)
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Applies To: Faculty, Staff

Score: 7.5 - Updated: 4/30/2014 11:34:30 AM - Was this helpful?
How are Campus Notice different from Broadcast Mail? (link)

Broadcast Mail is a special e-mail message containing urgent or official information from the University. Anyone at W&L can initiate a Campus Notice; only authorized personnel can send Broadcast Mail.

Score: 7.5 - Updated: 7/19/2012 9:54:20 AM - Was this helpful?
How do I clear the cache in Mozilla Firefox? (link)

Go to Firefox ‘Tools” menu, select ‘clear recent history’.  Check all boxes you want cleared.

Score: 7.5 - Updated: 7/7/2011 3:08:37 PM - Was this helpful?
How do I clear my browsing history (Browser)? (link)

You can the history of you web surfing for the following browsers in the following ways:

In Chome go to Tools (the little wrench) Choose History, and Select the "Delete history for this day" link next to the day you want to clear the history for. You can also browse in "Incognito" mode. If you are in this mode none of your browsing will be saved in any way. Simply cick on the Tools icon and choose "incognito mode".

In FireFox choose Tools > Options > Privacy > History and choose "Clear Browsing History"

In Internet Explorer go to Tools, Internet Options, and in the general tab Look for Browsing History and choose Delete.

 In Safari choose History from the menu bar and then choose Clear History.

Score: 7.5 - Updated: 7/19/2012 9:50:18 AM - Was this helpful?
How do I (student) set up my e-mail on my Blackberry? (link)

1.In the email setup application, on the Email Accounts screen, press the Menu key.

2. Click Add Email Account.

3. Click your email account type. (Other if you do not see exchange)
4. Type your email address and password. Click Next.
5. For most types of email addresses, click POP/IMAP (Most common).

Provide the advanced setup information for your email address.

Click Next.

Applies To: Students

Score: 7.5 - Updated: 4/13/2011 4:05:56 PM - Was this helpful?
How do I change my e-mail preferences for Care.com? (link)

In your e-mail from Care.com there is a statement.

"At Care.com, we do not send unsolicited emails. If you no longer want to receive these emails, please modify your group communication preferences."

Log in and adjust your preferences.

Applies To: Faculty, Staff

Score: 7.5 - Updated: 4/30/2012 1:38:06 PM - Was this helpful?
Can I search my Outlook archived mail? (link)
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Applies To: Faculty, Staff

Score: 7.5 - Updated: 4/15/2015 3:06:13 PM - Was this helpful?
How do I add an address to the WhiteList in Outlook? (link)
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Applies To: Faculty, Staff

Score: 7.5 - Updated: 7/29/2014 11:30:04 AM - Was this helpful?
What is the address to access Box at W&L? (link)

You have two options:

http://box.wlu.edu

http://wlu.box.com

 

Score: 7.5 - Updated: 11/21/2014 8:06:03 AM - Was this helpful?
How do I add MY e-mail address on a BizHub so I don’t have to type it in each time I scan something? (link)
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Applies To: Faculty, Staff, Students

Score: 6.7 - Updated: 8/22/2014 10:51:38 AM - Was this helpful?
How do I add an address from an address book or a contacts folder in Outlook? (link)
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Applies To: Faculty, Staff

Score: 6.7 - Updated: 2/10/2014 10:23:44 AM - Was this helpful?
What is the URL for accessing my e-mail(Faculty/Staff)? (link)
Staff and faculty can go to https://owa.wlu.edu to log into e-mail from a web browser.

Score: 6.0 - Updated: 10/2/2013 11:37:29 AM - Was this helpful?
I can’t access my archived e-mail (evault). Is there something I can do? (link)

Browse to this location: \\maltiris2\SoftwareDelivery\Symantec\EVault Plug-in and install EVClient_en.msi

 

If you still are unable to acces your archieved e-mails, call the Information Desk at x4357 or send an email to help@wlu.edu giving us the details and we will contact you.

Applies To: Faculty, Staff

Score: 6.0 - Updated: 11/22/2011 2:56:48 PM - Was this helpful?
Can I do an e-mail (Outlook) merge form letter? (link)
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Score: 6.0 - Updated: 7/12/2013 2:52:09 PM - Was this helpful?
Will my email address change with Office365 (students)? (link)
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Applies To: Students

Score: 6.0 - Updated: 4/30/2014 11:36:05 AM - Was this helpful?
I create an e-mail with the delay delivery option and get an error (unsent messages in your Outbox...) when closing e-mail for the night. What do I do? (link)

In Outlook 2007 and domain computers, there is a group policy object in place that prevents caching mode.  If a computer is NOT in the domain OR is using Outlook 2010, then that policy does not apply, and by default, cached mode gets turned on. 

 

To turn it off, go to File, Account Settings, Account Settings.  Select her name, hit change.  “Use cached exchange mode” should be unchecked.

Restart Outlook

Score: 5.0 - Updated: 6/13/2011 1:27:59 PM - Was this helpful?
Is there a way to view the department in address books? (link)

When searching the Global Address List (GAL), click on the Advanced Find link. This allows you to enter search criteria in one or more fields including Department and Title.  

Note that the search has to match starting with the first word. Searching on "Library" in the Department field does not work because the department name is "University Library".

This advanced find capability is not available for personal contact lists/address books. With these, though, in your Contacts view you can display the Department column and sort by that.

Score: 5.0 - Updated: 6/14/2012 10:21:57 AM - Was this helpful?
I want a W&L email address for my club or organization. How do I go about getting one(students)? (link)
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Applies To: Faculty, Staff, Students

Score: 5.0 - Updated: 10/2/2013 2:10:07 PM - Was this helpful?
How do I forward an e-mail as an attachment using the full Outlook client? (link)
  • In Outlook, open up the message (sent or received).
  • In the Message tab at the top of the open E-mail, click on More and select Forward as Attachment.
  • Enter the person’s E-mail address to forward the E-mail as an attachment and send.
Score: 5.0 - Updated: 7/12/2013 11:13:58 AM - Was this helpful?
How do I create a signature for my e-mail using the Outlook 2010 client? (link)
  1. In Outlook, click on File > Options > Mail.
  2. Click on Signatures.
  3. Click the New button.
  4. Type a name for your signature and click on OK.
  5. In Choose Default Signature:
  6. Select e-mail signature.
  7. Select if you want your signature added to New messages.
  8. Select if you want your signature added to Replies/Forwards.
  9. In Edit Signature, you have serveral options:  Type your signature, insert a picture, insert your business card, or add an hyperlink.
  10. Click on OK to return to your Mail.

Applies To: Faculty, Staff

Score: 5.0 - Updated: 7/12/2013 2:36:10 PM - Was this helpful?
How do I get the plugin for Junk Mail Reporting in Outlook 2010? (link)

Go to http://www.microsoft.com/en-us/download/details.aspx?id=18275 and download the appropriate plug in for your PC or contact the ITS Information Desk at extension 4357 and ask for someone to help you install it.

Applies To: Faculty, Staff

Score: 5.0 - Updated: 7/12/2013 1:28:45 PM - Was this helpful?
What is the difference between Auto Color and Full Color on the BizHub? (link)
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Score: 5.0 - Updated: 8/8/2014 10:55:58 AM - Was this helpful?
Can an Outlook mail merged email from Word be sent on behalf of someone else? (link)
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Score: 5.0 - Updated: 8/26/2014 11:10:31 AM - Was this helpful?
I'm a student and my mail server of m.outlook.com stopped working, what do I use? (link)

Microsoft has now changed the server to outlook.office365.com for mobile/POP/IMAP.

Applies To: Students

Score: 5.0 - Updated: 6/2/2015 10:14:07 AM - Was this helpful?
Can I get an exported list of all contacts at W&L that I can import into my personal address book in another mail client (Thunderbird, Gmail, etc.)? (link)

We do not provide copies of the address list for two primary reasons. 1 - it becomes a nightmare to troubleshoot issues as more and more out-of-date address lists are in use, 2 - if a machine holding these addresses gets infected with a virus that uses or collects addresses then our whole address list would be compromised.

Score: 4.3 - Updated: 6/14/2012 10:12:31 AM - Was this helpful?
How do I create Distribution Lists from an e-mail I've sent or received? (link)

There's not a direct way from the file menu, but you can do the following to save that group as a distribution list:

 

1. In the e-mail message you want to copy the names from, highlight the names in the To or Cc box.

2. Right-click and select Copy.

 

3. On the File menu, click on the down arrow next to NEW, and then select Distribution List.

 

4.  In the "Name" box, type a name for the distribution list.

 

5. Click "Select Members".

 

6. In the Members field, right-click, choose "Paste" and then OK. 

7. Click the "Save and Close" button to create the distribution list.

 

The first time you send to the distribution list, you will have to click CTRL + K, or the "Check Names" button to make the name of the list auto-complete.

Score: 4.3 - Updated: 9/24/2010 1:49:04 PM - Was this helpful?
How do I get my mail into Outlook 2011 on my Mac? (link)

We are just starting on these instructions.  Please let us know of additions/corrections.

In Outlook 2011 you need to go to mail preferences and add an exchange account.

User name is full e-mail address with password.

When prompted say always allow.

Server is pod51000.outlook.com

 

Applies To: Students

Score: 4.3 - Updated: 2/16/2011 11:41:29 AM - Was this helpful?
How long do I have access to e-mail after leaving the University? (Faculty/Staff) (link)
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Score: 4.3 - Updated: 7/12/2013 2:35:42 PM - Was this helpful?
What is the web address for the EOP spam filter quarantine? (link)

http://spam.wlu.edu

Applies To: Faculty, Staff

Score: 4.3 - Updated: 6/3/2014 10:55:31 AM - Was this helpful?
How do I make my contacts folder an Address Book (Outlook 2010)? (link)

To make a personal contacts folder into an address book that is visible when viewing address books, complete the steps below:

  1. In the Navigation Pane, click Contacts.
  2. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu.
  3. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile (see instructions below).
  4. Click OK.

Now when you open a new message, click the To button, and open the dropdown list of address books, this address book will be listed.

Score: 3.8 - Updated: 7/24/2013 10:57:11 AM - Was this helpful?
I have an Error 0x8004920a when trying to access mail.wlu.edu through FireFox or Safari. (link)

This error occurs sometimes when using Firefox or Safari to access your Outlook Live account. Here's how to fix the problem:

In Firefox, go to tools, options, then click the privacy tab and click "remove individual cookies".  Then search for outlook and delete all OUTLOOK.COM cookies.  It should now work.  This method may vary in different browsers and versions of firefox.

In Safari, go Preferences/Security/Show Cookies and delete all OUTLOOK.COM cookies.

*Do NOTdelete ALL Cookies - just the outlook.com ones!*

Applies To: Students

Score: 3.8 - Updated: 9/10/2010 3:18:07 PM - Was this helpful?
How do I create Contact Lists from an Excel chart or received e-mail? (link)

Create a distribution list by copying names from an Excel chart or received e-mail message.   
  
1.If using Excel copy the column.
2.In the message that you want to copy the names from, select the names in the To or Cc box. 
3.Right-click your selection, and then click Copy on the shortcut menu.
4.In Contacts on the Home ribbon New - Click New Contact Group and Name it.
5.On the Contact Group ribbon Members - Click Add Members and select from Outlook Contacts.
6.At the bottom of the Select Members dialog box, in the Members box, right-click and then click Paste on the shortcut menu. 

Note   A member does not need to be in your Address Book in order to be added to the distribution list. The member's name and e-mail address will be included when you copy and paste from the original e-mail message.

7.Click OK.
8.Click Save & Close.

Score: 3.8 - Updated: 8/1/2013 1:49:27 PM - Was this helpful?
How do I delete/empty trash/deleted folder on exit from mail in Outlook? (link)

In Outlook 2007,  Click File > Options: Other (tab) and check the little box that indicates it will delete messages on Exit.

In Outlook 2010/2013, Click File > Options > Advanced and under "Outlook Start & Exit" check "Empty Deleted Items Folder When Exiting Outlook".

 

Score: 3.8 - Updated: 8/11/2014 11:51:05 AM - Was this helpful?
How do I send an e-mail attachment with the Tegrity link out of Sakai to a trusted viewer? (link)

Open up the Tegrity link from Sakai
Open the Session List and click the session you want to send
At the bottom you will see an Actions drop down menu (if not maximize the window)
Under Class Actions Click Get Class Link

Note ** UNCHECK the "Do not allow anonymous user ..." box
If you don’t the user will HAVE to log into Sakai

Copy the URL and send via e-mail to TRUSTED user

 

Score: 3.8 - Updated: 4/12/2012 10:26:58 AM - Was this helpful?
Pictures are displaying as boxes in incoming mail in Outlook. What settings can I change? (link)

This is from an on-line forum...

Outlook does not download any pictures by default for HTML emails. Now this is nothing new, but what is different is that Outlook 2010 has added another layer of security around the pictures. In 2010 to enable images for HTML:

  1. Click on the new "File" tab
  2. Click on "Options"
  3. Click on "Trust Center"
  4. Clicn on "Trust Center Settings"
  5. Uncheck the "Don't download pictures automatically in HTML e-mail messages or RSS items" check box
  6. Click the OK button
  7. Exit Outlook 2010
  8. Close all your applications and save your work.
  9. Restart the computer.

Applies To: Faculty, Staff

Score: 3.8 - Updated: 7/12/2013 12:06:38 PM - Was this helpful?
How do I add an email address under "Favorite" for Fax/Scan on the BizHub? (link)
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Applies To: Faculty, Staff

Score: 3.8 - Updated: 9/17/2015 1:37:16 PM - Was this helpful?
How to clear the Public User Copy Counter on the Konica Minolta Bizhubs. (link)
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Score: 3.3 - Updated: 8/5/2013 9:33:26 AM - Was this helpful?
How do I add a new contact not in contacts folder or address book in Outlook? (link)
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Applies To: Faculty, Staff

Score: 3.3 - Updated: 2/10/2014 10:25:38 AM - Was this helpful?
How can I add addresses to my personal contacts list from the Global Address List (GAL)? (link)

1. Open the Global Address List (GAL) by clicking the address book button(looks like a little open book)

2. Search the GAL for the user

3. Highlight the user> right click> click 'Add to Contacts'>

4. At this point you can either click 'Save & Close' and then manually move the contact from your default Contacts address book to your custom book OR you can select the Microsoft icon (top left) select 'Move'>'Copy to Folder'>select your custom address book folder>click OK>close the contact window without saving.

Score: 3.0 - Updated: 9/24/2010 1:43:15 PM - Was this helpful?
What is the IP address of the LifeSize video conferencing unit available in Leyburn Library? (link)

The IP address of this device will vary based on the location where it is being used. If you need to know the IP address before the time of your conference, the unit will need to be connected to the network in your location prior to the time of your event. An IP address will be automatically assigned and displayed on the screen. You will then need to leave the device hooked to the network to retain that address.

Score: 3.0 - Updated: 10/20/2010 11:19:08 AM - Was this helpful?
How do I create a Contact Group with new names in the Address Book in Outlook? (link)
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Applies To: Faculty, Staff

Score: 3.0 - Updated: 11/13/2014 11:43:33 AM - Was this helpful?
How do I add an email address on the top "Favorite" screen for Fax/Scan on the BizHub? (link)
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Score: 3.0 - Updated: 8/22/2014 11:01:36 AM - Was this helpful?
I don't have the current class groups in my Outlook address book on my Mac what should I do? (link)
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Score: 2.1 - Updated: 1/28/2013 10:24:37 AM - Was this helpful?
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