Applies To: Faculty, Staff

Applies To: Faculty, Staff, Students

Applies To: Faculty, Staff, Students

The iPad is a tablet computer, created by Apple, with a 9.7 inch backlit screen. It is a multitouch device that weighs only 1.5 pounds. It runs a modified version of the iPhone OS, and it can connect to Wi-Fi networks, use the iBook reader, play music and run a multitude of applications available at the iTunes store.

Applies To: Faculty, Staff

The iPad comes with a charger that allows you to connect via a USB port to your PC or Macintosh, or you can plug the USB into the wall charger and charge it.

To force restart an iPad or iPhone hold down the Sleep button and Home button simultaneously for several seconds. This causes the device to force boot.

Removing the “Sent from My iPhone” Signature

This is actually the same on an iPhone, iPad, or iPod touch, though we’ll focus on the iPhone for obvious reasons:

• Tap on the “Settings” app
• Tap on “Mail, Contacts, Calendars”
• Scroll down a ways and then tap on “Signature”
• Tap “Clear”, or just select all the text and delete it manually

Now exit from Settings. Any time a new mail message has been composed, sent, or replied to, the iPhone will no longer attach the “Sent from my iPhone” message with any emails.

Settings > General > Reset > Erase All Content and Settings

You will be asked to confirm two times.

All of your applications, network settings, e-mail information and iTunes account information will be wiped off of the iPad.

Please see attached document - USB Power Adapter Takeback Program to see if you have a genuine adapter.

How to Save a File from Email to the Dropbox with iAnnotate

1. On your PC or Macintosh desktop computer, download the Dropbox program from www.dropbox.com

a. As part of the installation process, Dropbox will create a file in your "My Documents" folder. Anything that you save to that folder will viewable from your iPad.

2. Create a Dropbox account for yourself; remember the password because you'll have to enter it every time you access the account from your iPad. It can be the same or different from your University password.

a. You should now have a Dropbox account with 2 GB of free storage.

b. Drag a file into that folder for testing purposes.

3. Download the Dropbox application on your iPad.

a. Log into the dropbox once it's installed.

b. You should see the file you dragged to the Dropbox.

4. You can upload any photos or video files from your iPad to your Dropbox, but not any documents or PDFs. This is where iAnnotate comes in...it communicates between your email and your dropbox, being the 3^rd party.

5. Download the iAnnotate application on your iPad.

6. You should now be able to send a PDF from email to iAnnotate, and from iAnnotate to the Dropbox, all from the iPad.

Applies To: Faculty, Staff, Students

1. Go to the Settings app
2. Select Wi-Fi
3. Make sure Wi-Fi is on and choose the "WLUsec" network
4. Enter your W&L network username (without the @mail.wlu.edu or @wlu.edu part) and password and tap Join
5. When prompted to accept the network certificate, tap the Accept button
6. Enter your device's passcode if prompted
7. A checkbox next to the WLUsec network and the Wi-Fi signal icon in the status bar at the top should indicate that you are now connected to the network

Applies To: Faculty, Staff, Students

The only method for accessing Datatel from off campus is through TheStable.

Applies To: Faculty, Staff

Applies To: Faculty, Staff

ITS will assist staff and faculty members who have iOS, Android, and Blackberry devices set up phones to receive email on their devices.

Some faculty and staff may be eligible to receive a subsidy from the University for business use of a cell phone; please complete this form to request the subsidy.

Applies To: Faculty, Staff

If you're a W&L faculty member, staff or student, use any available Internet connection, on-campus or off-campus, and use a Web browser to access this page:

http://wireless.wlu.edu

Follow the steps, entering your W&L username and password when prompted. After you complete this step, you'll connect to W&L's wireless network automatically whenever you're in range.

If you're not a member of the W&L community, find the wireless network named "wlu," connect, and open a Web browser. Enter your e-mail address, or, if you're a sponsored guest and have been provided with credentials for temporary access to W&L's wireless network, enter the user name and password that was provided to you.

Please note that wireless is a limited resource, and minor disruptions are common; see Statement on Wireless Service at W&L

Applies To: Faculty, Staff, Students

Click the small button by the USB port on the bottom to turn on the screen. Swipe the yellow arrow left to unlock.

When the main screen appears, touch the small gear icon in the upper right. When the settings menu drops down, touch “Wi-Fi”.

Pull down if necessary, and touch WLUsec in the network list. When the form comes up, leave PEAP and select “MSCHAPv2” under Phase 2 Authentication, scroll on down, and put your AD username in the Identity box (ad\username). Type your AD password into the Password box, and touch Connect at the bottom. It should connect easily within a moment or two.

Click this link found by our Mac technician.

Applies To: Students

Applies To: Students

Mac Basics: Ports and connectors

This page: http://support.apple.com/kb/PH3672?viewlocale=en_US has information that will help you identify your video ports on your Macintosh.

For more information about your ports and connectors on your Macintosh, click on this link: http://support.apple.com/kb/HT2494?viewlocale=en_US

Send an email to help@wlu.edu providing the details--the name of the app and how you'd like to use it in your workflow. We'll review the app to see if it meets security requirements and get back to you.

If you're a W&L faculty members, staff or student, use the Safari or Firefox browser (NOT Chrome) and use any available connection to access this Web address, from on campus or off campus:

http://wireless.wlu.edu

Follow the instructions, and enter your W&L username and password. When you've completed these steps, you'll automatically connect to W&L's secure wireless network whenever you're in range.

Please note that wireless is a limited resource, and minor disruptions are common; see Statement on Wireless Service at W&L

Applies To: Faculty, Staff, Students

Your are probably having this problem because your Mac is trying to use an old 802.1x setting. To delete these old settings follow these instructions.

1. Click on your Apple icon, and go to System Preferences.
2. In system Preferences click on the Network icon.
3. Choose the AirPort in the left hand window, and click on the Advanced button in the lower right hand side of the Network window.
4. In the Advanced window click on the 802.1X tab. At this point you will need to delete the existing user profiles. Click on any that exist in the left hand screen and click on the - (minus) sign beneith them.
5. Click OK, and connect to WLU and rerun the the Cloudpath installer.

Go to Settings > Wireless Controls > Turn on WiFi 
 
In WiFi settings select wlusec
 
Enter your username and password

Applies To: Faculty, Staff, Students

1. Within your IMAP client add a new mail account
2. For the full name field enter the shared mailbox name (or the name you would like to display when an email is sent from this account)
3. For email address enter the SMTP email address for the shared mailbox.
4. For password enter your own password
5. For username enter ad/youraccountname/shared-mailbox-name (ex: ad/smithj/shredmail). Set account type to IMAP
6. Set incoming mail server to owa.wlu.edu
7. Set connection security to SSL/TLS using port 993
8. Set the Outgoing Server to use SMTPA, and use your email/password for authentication.  You will not acutally use this, but most IMAP connection require this step.

Applies To: Faculty, Staff