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How do I create anchor link? (link)
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Score: 30.0 - Updated: 9/18/2014 11:29:45 AM - Was this helpful?
How do I create a link in Ingeniux? (link)
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Score: 20.0 - Updated: 6/19/2012 11:13:58 AM - Was this helpful?
How do I create new users in MDID? (link)
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Score: 10.0 - Updated: 9/23/2010 9:19:10 AM - Was this helpful?
How to I create a PDF from a Word Document? (link)

1. Open the Word Document.

2. Click on File in the upper Left hand corner.

3. Click on Save As

4. Choose PDF from the Save as type drop down.

5. Name the file and click save.

The PDF will be created in the same folder as the original word document.

Score: 7.5 - Updated: 10/4/2013 10:51:13 AM - Was this helpful?
How do I create a PowerPoint 2007 presentation? (link)

After watching this 5 minute video from Microsoft Online, you’ll be creating your first PowerPoint 2007 presentation.

 

Microsoft video

Score: 7.5 - Updated: 6/4/2012 12:51:52 PM - Was this helpful?
What kind of page should I create in Ingeniux? (link)
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Score: 7.5 - Updated: 6/19/2012 11:10:56 AM - Was this helpful?
How do I create an Outlook pst file? (link)
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Score: 7.5 - Updated: 11/1/2011 3:20:44 PM - Was this helpful?
How do I create and send a New Fax with RightFax? (link)

 

  • Log into RightFax and in the url line of your preferred browser enter go.wlu.edu/fax
  • Make sure "Use Windows Authentication" is checked and Click sign in
  • Click on the "New Fax" link to get to the Create/Edit Document page.
  • Under Primary Information all fields marked with a *red asterisk are required
  • Next to "Name," enter the name of the person or department to which you are sending the fax
  • Next to "Destination Type" use the default choice, “Fax Number,” to send a fax
  • Next to "Destination," type the destination fax number.
    • For on-campus fax numbers, use four digits only.
    • For an off-campus local fax number, dial 9 then the 7 digit number. For example: 95555555.
      • Don’t include hyphens or other non-numeric characters.
    • For an off-campus long distance fax number, dial 9 then 1 and the number. For example: 915555555555.
      • Don’t include hyphens or other non-numeric characters.
  • All other “To” fields are optional – complete as needed.
  • A cover sheet is automatically included in your fax. Type in any notes for the cover sheet in "Cover Sheet Notes".
Score: 7.5 - Updated: 3/2/2015 3:27:16 PM - Was this helpful?
How do I create a project site in Sakai? (link)

In Sakai:

  1. Go to the My Workspace tab.
  2. Click on Worksite Setup.
  3. Click New.
  4. Choose Project Site (not Portfolio Site)
  5. Click Continue
  6. Give your site a title.
  7. Click Continue
  8. Choose the tools that you would like to use in your project site.
  9. Click Continue twice
  10. Click Create Site
Score: 6.0 - Updated: 10/7/2013 2:30:35 PM - Was this helpful?
How do I create a phonemail distribution list? (link)

PhoneMail allow you to send a single message to a list of extensions through the Pesonal Distribution List feature. You are limited to 10 extensions per Distribution List and you may have up to 5 different lists. Use the following instructions to create a Distribution List and to send a message.

Access your PhoneMail box Press 9 (mailbox options) Press 1 (distribution lists) Press 1 (create) (PhoneMail will assign a D-List number) When prompted, enter the extension of the first person you want on the list and press # Repeat previous step for other entries (up to 10) Press # when you complete your entries Hang up

Be sure to write down the number of your distrubtion list along with the extensions included in that list.

To send a Message to a Distribution List(s): Access your PhoneMail box Press 1 (record) When prompted, record your message then press * #. Dial the D-List number and press # Repeat previous step for additional D-Lists Press # when done.

Applies To: Students

Score: 6.0 - Updated: 10/4/2010 9:01:26 AM - Was this helpful?
How do I create a personal group in Office365 (students)? (link)
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Applies To: Students

Score: 6.0 - Updated: 1/9/2015 9:41:19 AM - Was this helpful?
How do I create a public group in Office365 (students)? (link)
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Applies To: Students

Score: 6.0 - Updated: 1/9/2015 9:38:44 AM - Was this helpful?
How do I create a Contact Group from scratch in Outlook? (link)

In the Outlook 2010

In Contacts, on the Home tab, in the New group, click New Contact Group.

In the "Name" box, type in the name of the Distribution List, i.e., "Committee Members".

On the Contact Group tab, in the Members group, click Add Members, and then click From Outlook Contacts, From Address Book or New Email Contact

  1. If you are adding a new email contact, enter the information for the person in the Add New Member dialog box.

If you are adding a member from Outlook Contacts or an Address Book, do the following:

  1. In the Address Book drop-down list, click the address book that contains the email addresses that you want to include in your Contact Group.
  2. In the list of names, click the names that you want, and then click Members. You can add names from different address books to the same Contact Group.
  1. Do this for each person whom you want to add to the Contact Group, and then click OK
  2. Click Save & Close in the top left.

The Contact Group is saved in your Contacts folder under the name that you give it.

 

Score: 5.0 - Updated: 2/10/2014 10:20:23 AM - Was this helpful?
How do I create a signature for my e-mail using the Outlook 2010 client? (link)
  1. In Outlook, click on File > Options > Mail.
  2. Click on Signatures.
  3. Click the New button.
  4. Type a name for your signature and click on OK.
  5. In Choose Default Signature:
  6. Select e-mail signature.
  7. Select if you want your signature added to New messages.
  8. Select if you want your signature added to Replies/Forwards.
  9. In Edit Signature, you have serveral options:  Type your signature, insert a picture, insert your business card, or add an hyperlink.
  10. Click on OK to return to your Mail.

Applies To: Faculty, Staff

Score: 5.0 - Updated: 7/12/2013 2:36:10 PM - Was this helpful?
How do I create and print an envelope in Word 2007? (link)

To Create an envelope:

From the Ribbon, select the Mailings tab.
In the Create section, select the Envelopes button.
Under the Envelopes tab, enter the information for the Delivery address.
Enter the information for the Return adress if necessary.
Click Print to print your envelope.

Print will send your envelope to your default printer.
If you have a laser jet the bypass tray will have a diagram of how to place your envelope.
If you have a BizHub the envelope is loaded in the bypass tray with the side to be printed on facing down and the top towards you.

Applies To: Faculty, Staff

Score: 5.0 - Updated: 9/17/2014 5:46:40 PM - Was this helpful?
How do I create a web page in iWeb '11? (link)

Apple has great tutorials on their site.  Please click here to find out more about iWeb.

Score: 5.0 - Updated: 4/5/2011 11:38:49 AM - Was this helpful?
How do I create or update a job ticket in WebHelpDesk via email? (link)

Technology work request tickets can be created simply by emailing your request to helpdesk@wlu.edu from a W&L email address. Your request will automatically be turned into a request ticket, and you will be sent a ticket confirmation.

You can reply to that email to update the job with further details, or simply send a new email to helpdesk@wlu.edu with the subject line Ticket your ticket number . (E.g. Ticket 12345) and your update in the body of the email.

Applies To: Faculty, Staff, Students

Score: 5.0 - Updated: 7/15/2013 3:30:11 PM - Was this helpful?
I copied data from Excel into Word and it wants to update the link, what do I do? (link)

First select the entire document by clicking Control A.

Then click Control/Shift/F9 and it will remove all links.

Save the document.

Score: 5.0 - Updated: 8/3/2012 12:50:57 PM - Was this helpful?
How do I create and send a New Fax with RightFax to an international number? (link)
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Score: 5.0 - Updated: 5/6/2014 10:41:20 AM - Was this helpful?
How to Create a PaperCut Scheduled Report for Monthly Detail. (link)
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Score: 5.0 - Updated: 10/9/2014 2:35:20 PM - Was this helpful?
How do I create Distribution Lists from an e-mail I've sent or received? (link)

There's not a direct way from the file menu, but you can do the following to save that group as a distribution list:

 

1. In the e-mail message you want to copy the names from, highlight the names in the To or Cc box.

2. Right-click and select Copy.

 

3. On the File menu, click on the down arrow next to NEW, and then select Distribution List.

 

4.  In the "Name" box, type a name for the distribution list.

 

5. Click "Select Members".

 

6. In the Members field, right-click, choose "Paste" and then OK. 

7. Click the "Save and Close" button to create the distribution list.

 

The first time you send to the distribution list, you will have to click CTRL + K, or the "Check Names" button to make the name of the list auto-complete.

Score: 4.3 - Updated: 9/24/2010 1:49:04 PM - Was this helpful?
How do I "merge" (link) tickets in Web Help Desk? (link)
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Score: 4.3 - Updated: 1/28/2011 10:47:29 AM - Was this helpful?
I (student) clicked on a link in an email and responded to the phishing attempt, what should I do? (link)
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Applies To: Students

Score: 4.3 - Updated: 6/11/2014 11:16:40 AM - Was this helpful?
How do I create Contact Lists from an Excel chart or received e-mail? (link)

Create a distribution list by copying names from an Excel chart or received e-mail message.   
  
1.If using Excel copy the column.
2.In the message that you want to copy the names from, select the names in the To or Cc box. 
3.Right-click your selection, and then click Copy on the shortcut menu.
4.In Contacts on the Home ribbon New - Click New Contact Group and Name it.
5.On the Contact Group ribbon Members - Click Add Members and select from Outlook Contacts.
6.At the bottom of the Select Members dialog box, in the Members box, right-click and then click Paste on the shortcut menu. 

Note   A member does not need to be in your Address Book in order to be added to the distribution list. The member's name and e-mail address will be included when you copy and paste from the original e-mail message.

7.Click OK.
8.Click Save & Close.

Score: 3.8 - Updated: 8/1/2013 1:49:27 PM - Was this helpful?
How do I send an e-mail attachment with the Tegrity link out of Sakai to a trusted viewer? (link)

Open up the Tegrity link from Sakai
Open the Session List and click the session you want to send
At the bottom you will see an Actions drop down menu (if not maximize the window)
Under Class Actions Click Get Class Link

Note ** UNCHECK the "Do not allow anonymous user ..." box
If you don’t the user will HAVE to log into Sakai

Copy the URL and send via e-mail to TRUSTED user

 

Score: 3.8 - Updated: 4/12/2012 10:26:58 AM - Was this helpful?
How do I create a Contact Group by copying names from an email message in Outlook? (link)
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Applies To: Faculty, Staff

Score: 3.3 - Updated: 2/10/2014 10:35:32 AM - Was this helpful?
How do I create a Contact Group with new names in the Address Book in Outlook? (link)
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Applies To: Faculty, Staff

Score: 3.0 - Updated: 11/13/2014 11:43:33 AM - Was this helpful?
I create an e-mail with the delay delivery option and get an error (unsent messages in your Outbox...) when closing e-mail for the night. What do I do? (link)

In Outlook 2007 and domain computers, there is a group policy object in place that prevents caching mode.  If a computer is NOT in the domain OR is using Outlook 2010, then that policy does not apply, and by default, cached mode gets turned on. 

 

To turn it off, go to File, Account Settings, Account Settings.  Select her name, hit change.  “Use cached exchange mode” should be unchecked.

Restart Outlook

Score: 2.5 - Updated: 6/13/2011 1:27:59 PM - Was this helpful?
Directory Information for Chris Link (link)
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