Washington and Lee University
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How do I edit my Faculty Profile? (link)
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Score: 30.0 - Updated: 10/1/2010 2:22:30 PM - Was this helpful?
How do I edit a table I have in Ingeniux? (link)
  • First check out your page in Ingeniux
  • Click Edit
  • Right click in a Cell adjacent to where you want the addition and then drop down to either column or row
  • Your options are to add before or after where your cursor is located
  • If you don't like where you have placed your cell just right click in the emptey cell and delete the row or column
Score: 10.0 - Updated: 6/19/2012 10:54:45 AM - Was this helpful?
Where should I report spam (faculty and staff)? (link)

You can improve the accuracy of the University's spam-filtering tool by forwarding unwanted e-mail to spam@wlu.edu. Please forward the unwanted e-mail as an attachment, in order to provide necessary details about the e-mail. 

Applies To: Faculty, Staff

Score: 7.5 - Updated: 2/7/2013 1:56:21 PM - Was this helpful?
What is the URL for accessing my e-mail(Faculty/Staff)? (link)
Staff and faculty can go to https://owa.wlu.edu to log into e-mail from a web browser.

Score: 6.0 - Updated: 10/2/2013 11:37:29 AM - Was this helpful?
I need to edit sound files. What software (What is Audacity?) should I use? (link)

Audacity is a free, open source software for recording and editing sounds available at: http://audacity.sourceforge.net/   The download works on both Macintosh and PCs.

Score: 6.0 - Updated: 4/13/2011 10:13:15 AM - Was this helpful?
What software does W&L license for faculty and staff? (link)

The University provides site licensing for these products on University-owned equipment:

  • Microsoft Windows Upgrades
  • Microsoft Office Professional and Enterprise
  • Symantec Anti-Virus, Corporate Edition

In addition, these products are licensed for all student-owned computers.


Faculty and staff may install Microsoft Office on their personally-owned computers if its use is primarily for work-related purposes. Employees may purchase installation media at the University Store provided they sign a Work-at-Home Agreement at the Store.

Please contact your ITS Client Services Support Specialist for licensing information on other software products. ITS can often provide licensed installations at no charge to the department or provide significant volume discounts for certain products.

Applies To: Faculty, Staff

Score: 6.0 - Updated: 10/1/2010 3:59:49 PM - Was this helpful?
What equipment is available for faculty and staff to reserve (reservations)? (link)
Digital projector and laptop carts
Digital projector and laptop travel bags
Document camera
Mac Laptop
Mini Dell
Overhead projector
PA system
PC laptop for travel


Slide projector
Speaker sets

Applies To: Faculty, Staff

Score: 6.0 - Updated: 6/24/2011 2:29:27 PM - Was this helpful?
How do I (faculty/staff) get an activation key for Mathematica? (link)

Request your own activation keys using the following form

Click here

Applies To: Faculty, Staff

Score: 6.0 - Updated: 9/26/2014 10:24:07 AM - Was this helpful?
Is Box Edit already installed in the Innovation Lab? (link)

Unfortunately, no. It cannot be pre-installed in the lab environment.

That said, you may certainly use Box Edit. Box Edit will prompt you to install it any time you log into a computer, log in to your Box account, and then attempt to edit a file.


Applies To: Faculty, Staff, Students

Score: 6.0 - Updated: 4/2/2015 11:05:51 AM - Was this helpful?
Which smartphones are supported on campus (Faculty/Staff)? (link)

ITS will assist staff and faculty members who have iOS, Android, and Blackberry devices set up phones to receive email on their devices.

Some faculty and staff may be eligible to receive a subsidy from the University for business use of a cell phone; please complete this form to request the subsidy.

Applies To: Faculty, Staff

Score: 5.0 - Updated: 6/6/2013 9:35:32 AM - Was this helpful?
How do I edit the information of the members of a distribution list? (link)

You cannot edit the information of members of a distribution list, but there is a workaround:

In Outlook on a PC:

  1. Click on Contacts
  2. Click the New button to create a new Contact
  3. Fill out the Contact information
  4. Click on Save to save the contact
  5. In the File menu, choose File > New > Folder
  6. Name the folder (My Study Abroad Students, for example)
  7. This folder should now appear in the left menu at the very top under "My Contacts"
  8. Now you can click and drag the newly created contact into the folder.
  9. Repeat these steps for all the Contacts you want to add to the folder


Score: 5.0 - Updated: 4/12/2010 4:28:14 PM - Was this helpful?
How do I access my faculty/staff account using a POP client? (link)
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Applies To: Faculty, Staff

Score: 5.0 - Updated: 10/1/2010 2:31:18 PM - Was this helpful?
What network storage is available for undergraduate faculty and academic staff? (link)
  • H: or Home directory  - This is your private space on the server. No one else has access to this space. This directory is backed up regularly by ITS and is an appropriate place to store all of your work-related files. Quota: 1 gigabyte.
  • I: directory - Employees in your department only. Quota: 4 gigabytes.
  • J: directory - All employees.  This is an appropriate location to share files with employees across departments.  Note that this drive mapping points to the same location for all faculty and staff throughout the College, Williams School and administrative offies. Quota for all departments: 30 gigabytes.
  • L: directory  - Course-specific directories for faculty members and students. Each course is provided a folder structure for providing handouts, sharing data, electronic turn-in of assignments, and returning student work with grades and feedback.  Quota for all courses: 500 gigabytes.

Note: Quotas can be increased, based on demonstrated need. Please enter a request in Web Help Desk if you need additional space.

Applies To: Faculty, Staff

Score: 5.0 - Updated: 10/1/2010 4:00:11 PM - Was this helpful?
Why can't I use the "Edit in Browser" feature in SharePoint 2010? (link)

If Check-Out and Check-In are enforced on a document library, the "Edit in Browser" feature will not be available. You'll have to open the file in Word, or Excel, depending on the type of file, in order to edit it.

Applies To: Faculty, Staff

Score: 5.0 - Updated: 10/28/2012 5:59:56 PM - Was this helpful?
How do I add W&L staff, faculty or students to a SharePoint site? (link)
  1. One of the site owners needs to log into the SharePoint site (Members and Visitors cannot do this.)
  2. Site Actions > Site Permissions
  3. Select the name of the group to which you want to add the person.
  4. Click New in the light gray bar above the list of current group members.
  5. Type in or browse the address book for the username.
  6. By default, the box is checked for the added person to receive an email with a link to the site. You can also add a personal message if you'd like.
  7. Click OK.


Score: 4.3 - Updated: 7/29/2013 9:33:51 AM - Was this helpful?
How long do I have access to e-mail after leaving the University? (Faculty/Staff) (link)
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Score: 4.3 - Updated: 7/12/2013 2:35:42 PM - Was this helpful?
How do I set up my Faculty or Staff email account on my Android device? (link)

These instructions provide a general map for configuring your account. If your Android menues offer you different choices than those decribed below try to pick the closest match.

  1. Go to Settings
  2. Choose "Accounts & Sync"
  3. Remove any non-functioning accounts
  4. Choose "Add Account"
  5. Choose "Exchange and Active Sync"
  6. Choose "Manual Setup"
  7. Enter your email address
  8. Enter "owa.wlu.edu" as your Server address
  9. Enter "ad" as your Domain
  10. Enter your username as "ad.wlu.edu\username" and password
  11. Check the  "This server requires an encrypted SSL connection." Box.
  12. Choose "Next"
  13. Select the items you wish to sync. 
  14. Choose "Finish Setup"
  15. At this point you will be asked to accept the security policy and set a PIN if you do not have one.

Applies To: Faculty, Staff

Score: 4.3 - Updated: 7/15/2013 3:25:43 PM - Was this helpful?
How do I add a BizHub or printer in Windows 7 (faculty/staff)? (link)
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Applies To: Faculty, Staff

Score: 3.8 - Updated: 9/25/2014 9:40:15 AM - Was this helpful?
What are the IMAP settings (for the phone) for faculty and staff email accounts? (link)
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Applies To: Faculty, Staff

Score: 3.3 - Updated: 7/29/2013 9:16:35 AM - Was this helpful?
I added a student, faculty or staff member to my Sakai site, but when she/he logs in, the site is not there. Why is that? (link)

When you add a W&L student, faculty or staff member to a Sakai site (Site Info > Add Participants) add the USERNAME ONLY in the top box for Official Participants. If you use the entire e-mail address, Sakai creates a guest account instead of using the regular account that's already there, so the regular account won't see the website.

Please call the Information desk at extension 4357 if you still need assistance.

Score: 3.3 - Updated: 8/22/2011 3:35:14 PM - Was this helpful?
How long do items remain in "Deleted Items" after I have deleted them in Outlook? (faculty/staff) (link)
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Score: 3.3 - Updated: 7/12/2013 11:27:14 AM - Was this helpful?
How can I get Outlook (Faculty and Staff) on my Win 8 Outlook 2013 machine at home? (link)

Faculty and staff can purchase the current Office suite, which includes Outlook, online at wlu.onthehub.com. Once you have installed Outlook, you can configure a mail profile using "Outlook Anywhere" so that you can use Outlook from home.


Note: If you are configuring a laptop for Outlook Anywhere connectivity while on campus, make sure to disconnect any wired and/or wireless network connection. Otherwise Outlook will automatically configure the profile for you and none of the options below will be available.

  1. Click the bottom left to bring up your tiles and type in Mail.
  2. Select Mail in Settings
  3. Click on Show Profiles
  4. Click the Add button
  5. Enter a profile name: (suggest something like "Off-campus username")
  6. Then check the box next to: Manually configure server settings or additional server types.
  7. Click Next
  8. Select Microsoft Exchange
  9. Click Next
  10. In the field labeled "Microsoft Exchange Server" type: mexmba.ad.wlu.edu
  11. In the field labeled "User Name" type: username (this is your network login ID)
  12. Click the More Settings button
  13. Go to the Connection tab
  14. Make sure the check box labeled "Connect to Microsoft Exchange using HTTP" is checked
  15. Click on the Exchange Proxy Settings button
  16. Enter the following information:
  17. autodiscover.wlu.edu
  18. Check the box next to Connect using SSL only
  19. Check the box next to Only connect to proxy servers that have this…
  20. Enter the following information:
  21. msstd:autodiscover.wlu.edu
  22. Check the box next to On slow networks, connect using HTTP first…
  23. Choose NTLM Authentication for Proxy authentication Settings
  24. OK/Apply and OK/to get back to the "Add Account"
  25. Click Next
  26. If on campus activate your wireless.
  27. Click on Outlook and sign in with your password.


Score: 3.3 - Updated: 8/22/2013 9:11:35 AM - Was this helpful?
How long will departing faculty or staff members have access to their W&L Box.com account? (link)

You will have 30 days after your departure date to move your data out of your W&L Box.com account. At the point that your W&L network account becomes inactive, you will no longer be able to access your W&L Box.com account.

Applies To: Faculty, Staff

Score: 3.3 - Updated: 1/22/2015 10:04:17 AM - Was this helpful?
Will emeriti faculty and staff continue to have access to their W&L box.com (Box at W&L) accounts? (link)

No, emeriti faculty and staff will not retain access to these resources.

Applies To: Faculty, Staff

Score: 3.0 - Updated: 11/14/2014 11:03:17 AM - Was this helpful?
How do I (Staff/Faculty/Adjunct)move my documents to a personal Box Account when I leave University? (link)
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Applies To: Faculty, Staff

Score: 3.0 - Updated: 5/20/2015 2:10:02 PM - Was this helpful?
How do I access my faculty or staff W&L email, calendar and contacts from my iPhone, iPod Touch or iPad? (link)
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Applies To: Faculty, Staff

Score: 2.7 - Updated: 2/15/2013 1:40:21 PM - Was this helpful?
I'm a departing faculty/staff member. How do I move my files out of my W&L Box.com account to a personal account? (link)

Go to Box.com and create a personal account using a personal email address, such as a gmail or yahoo account. in your W&L Box.com account, add that account as a collaborator on the files you'd like to move. Log into the personal account and download the files that you need to that account.

Applies To: Faculty, Staff

Score: 2.7 - Updated: 10/15/2014 10:54:15 AM - Was this helpful?
How does an administrative assistant access and use Datatel to find course and student information in order to support their department and its faculty members? (link)

If you need access to Colleague, please go to https://managementtools.wlu.edu/AccessRequest/ and request an account. Once the proper approvals are granted, an account will be set up for you. Accounts are set up on an individual basis and they should not be shared with anyone. In most cases, when dealing with course and student information, the Registrar’s office will provide some level of training or guidance on how to access the data you require.



If you already have access to Colleague but cannot remember your login information or have issues accessing the system, go to http://webhelpdesk.wlu.edu and create a ticket under the category of Administrative Data – Colleague Issues/Requests. Once submitted, the ticket will be automatically routed to the appropriate person who can help you resolve problems.

Score: 2.1 - Updated: 6/4/2012 12:05:10 PM - Was this helpful?
Related Resources
  • PDF
    • How to Create a Master Profile in MAC OS X for Labs( Restricted to authenticated ITS users. )
Antivirus Atomic Learning BizHub Box Campus Notices Classrooms Colleague Contacts Creative Cloud Digication Distribution Lists Dream Weaver Email Email Archive Email Clients EOP eportfolio Gnome GPS Ingeniux Internet Explorer iPad Kindle L Drive Lab Macintosh Mail MDID Microsoft Office Office365 Outlook OWA Password phishing Phones Poll Everywhere Poster Printing Projector Pulse RightFax Sakai SCOLA Security SharePoint Software Symantec Sympodium Tegrity VDI WebAdvisor Wireless Zotero