Removing the “Sent from My iPhone” Signature

This is actually the same on an iPhone, iPad, or iPod touch, though we’ll focus on the iPhone for obvious reasons:

• Tap on the “Settings” app
• Tap on “Mail, Contacts, Calendars”
• Scroll down a ways and then tap on “Signature”
• Tap “Clear”, or just select all the text and delete it manually

Now exit from Settings. Any time a new mail message has been composed, sent, or replied to, the iPhone will no longer attach the “Sent from my iPhone” message with any emails.

Please see attached document - USB Power Adapter Takeback Program to see if you have a genuine adapter.

To force restart an iPad or iPhone hold down the Sleep button and Home button simultaneously for several seconds. This causes the device to force boot.

Applies To: Faculty, Staff

ITS will assist staff and faculty members who have iOS, Android, and Blackberry devices set up phones to receive email on their devices.

Some faculty and staff may be eligible to receive a subsidy from the University for business use of a cell phone; please complete this form to request the subsidy.

Applies To: Faculty, Staff

LISTENING TO YOUR PHONEMAIL MESSAGES

1. Access your PhoneMail box
2. Press 3

Applies To: Faculty, Staff, Students

To recover purged messages from the Deleted Items folder:

1. Select the Deleted Items folder.
2. Click on the Folder tab.
3. Click Recover Deleted Items.
4. Select messages to recover.
5. Click on mail icon to recover selected message(s).
6. Message is restored to Deleted Items folder.

Applies To: Faculty, Staff

On the Blackberry, when in Messages:

1.       Click on the Options button (to the left of the ball).

2.       Choose Options from the menu.

3.       Choose Email Reconciliation

4.       Settings should read: 

a.       Delete On:  Prompt (or Mailbox)

b.      Wireless  Reconcile: On

c.       On Conflicts: Mailbox Wins

Applies To: Faculty, Staff

If you can find a message in the folder 

Open the message and then hit Control-Shift-F to bring up Advanced Find

At the top right is a ‘Browse’ button

Click browse and it will show you the hierarchical location of the folder your current message resides in

Note the location

Close your search

Go to the folder and drag your lost folder back up to your name@wlu.edu folder

Applies To: Faculty, Staff

Applies To: Faculty, Staff

1. Go to the Settings app
2. Select Wi-Fi
3. Make sure Wi-Fi is on and choose the "WLUsec" network
4. Enter your W&L network username (without the @mail.wlu.edu or @wlu.edu part) and password and tap Join
5. When prompted to accept the network certificate, tap the Accept button
6. Enter your device's passcode if prompted
7. A checkbox next to the WLUsec network and the Wi-Fi signal icon in the status bar at the top should indicate that you are now connected to the network

Applies To: Faculty, Staff, Students

Click this link found by our Mac technician.

Applies To: Students

Applies To: Faculty, Staff

In Outlook 2007 and domain computers, there is a group policy object in place that prevents caching mode.  If a computer is NOT in the domain OR is using Outlook 2010, then that policy does not apply, and by default, cached mode gets turned on. 

To turn it off, go to File, Account Settings, Account Settings.  Select her name, hit change.  “Use cached exchange mode” should be unchecked.

Restart Outlook

Applies To: Students

Send an email to help@wlu.edu providing the details--the name of the app and how you'd like to use it in your workflow. We'll review the app to see if it meets security requirements and get back to you.