Washington and Lee University
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How do I make my VDI desktop span my two (dual) monitors? (link)
  • Make the desktop image smaller (exit full-screen mode).
  • Drag the window so it splits both monitors.
  • Double click the title bar and it should detect both monitors and display on both.
  • It should remember you have dual monitors in the future and just go right to it.
Score: 100.0 - Updated: 2/1/2011 10:59:31 AM - Was this helpful?
Why did I get error "The connection to "Mustang {W7} My Personal Desktop" failed with status (1030)? (link)

This occurs if you DOUBLE-click the link instead of using a single click.  The error comes from the second instance conflicting with the first instance.

Score: 73.3 - Updated: 11/18/2010 2:25:22 PM - Was this helpful?
How do I install the Citrix virtual desktop software, so that I can access myVi? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff, Students

Score: 45.0 - Updated: 8/14/2015 9:33:21 AM - Was this helpful?
How do I access a virtual applications and/or desktop? (link)

Virtual applications and/or desktop may be accessed through the following website. Log in with your W&L network username and password:


Please log off when you are finished, to free up resources for others.


Score: 42.5 - Updated: 9/28/2015 9:26:57 AM - Was this helpful?
I can't use the Citrix client now I have upgraded to Lion? (link)

Go to > Finder > HD > Library > Applications Support > Citrix

Delete this installation of Citrix

Log back into the Stable and after Citrix client is downloaded close the browser

Install new instance of Citrix client

Reopen browser

Applies To: Students

Score: 8.6 - Updated: 1/25/2012 2:20:31 PM - Was this helpful?
The Icons on my Desktop are suddenly large, how do I make them small again? (link)

1. Right click on your Desktop

2. Select Properties

3. Select Settings

4. Drag the slider bar all the way to the right.

5. Select Apply.

6. When the window pops up, say yes to keep these changes.

Your icons should be smaller, if they are too small, repeat steps one through 3 and then drag the slider one or two notches to the left.

Score: 6.0 - Updated: 9/28/2010 11:47:49 AM - Was this helpful?
What is the replacement cycle for desktop computers (ITS)? (link)

ITS expects most computers to last between four and five years.  It is our goal to evaluate the functionality of computers when they turn four years old.  

If your computer is no longer up to the challenge and does not meet your working needs, please contact your Client Services Support person or send an email to help@wlu.edu to seek solutions.


Score: 6.0 - Updated: 11/15/2013 1:19:13 PM - Was this helpful?
Is it possible to remote to my desktop (RDP) from off campus (myVi)? (link)
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Applies To: Faculty, Staff

Score: 6.0 - Updated: 8/14/2015 9:36:21 AM - Was this helpful?
How do I set up a dual monitor for the thin clients? (link)
( Restricted to authenticated ITS users. )
Score: 6.0 - Updated: 7/17/2013 12:53:31 PM - Was this helpful?
Why does Outlook say 'Windows Desktop Search' is not available when I see it in installed components? (link)
( Restricted to authenticated ITS users. )
Score: 5.0 - Updated: 7/12/2013 2:04:55 PM - Was this helpful?
My connection to the Junos Pulse VPN keeps timing out after only a minute or two? How do I fix that? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 3.8 - Updated: 6/5/2014 10:01:32 AM - Was this helpful?
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