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How do I scan a double sided multi-page document from the top feeder tray on the BizHub? (link)
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Score: 100.0 - Updated: 8/7/2014 11:35:08 AM - Was this helpful?
What is a BizHub? (link)
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Score: 100.0 - Updated: 7/30/2014 10:07:10 AM - Was this helpful?
How can I scan at a BizHub to a network folder? (link)
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Score: 85.0 - Updated: 10/2/2014 3:15:06 PM - Was this helpful?
How do I copy a document on a BizHub? (link)
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Score: 85.0 - Updated: 8/4/2014 9:57:10 AM - Was this helpful?
What are the Application Features under Scan on a BizHub? (link)
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Score: 85.0 - Updated: 2/17/2015 2:46:34 PM - Was this helpful?
How do I log out of the BizHub? (link)
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Score: 85.0 - Updated: 9/17/2014 5:25:58 PM - Was this helpful?
How should I position paper in the by-pass tray on the BizHub? (link)
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Score: 82.0 - Updated: 9/17/2014 5:27:11 PM - Was this helpful?
How do I scan or copy a book on a BizHub? (link)
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Score: 82.0 - Updated: 9/9/2014 11:28:38 AM - Was this helpful?
How can I open a corrupted document? (link)

If you find that you can not open an important document in word your best hope is to try to open it in another application.

Right click on the offending document and choose "Open With", then choose Wordpad or Notepad (you may have to browse for these applications).  If the document is still corrupted in one of these applications and it has been stored on a network drive you can create a help ticket with the request type "Network > File Recovery" and the last backed up copy of the document (usually midnight the night before your request) can be restored to your network drive.

Score: 80.0 - Updated: 6/7/2012 2:40:14 PM - Was this helpful?
Should I turn the power off on the BizHub? (link)
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Score: 80.0 - Updated: 7/30/2014 10:07:37 AM - Was this helpful?
What are the LDAP settings for the BizHub? (link)
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Score: 80.0 - Updated: 8/18/2014 8:54:56 AM - Was this helpful?
How do I add an email address on the top "Favorite" screen for Fax/Scan on the BizHub? (link)
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Score: 79.0 - Updated: 8/22/2014 11:01:36 AM - Was this helpful?
How do I add an email address under "Favorite" for Fax/Scan on the BizHub? (link)
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Applies To: Faculty, Staff

Score: 77.5 - Updated: 9/17/2015 1:37:16 PM - Was this helpful?
How do I change sound settings on the BizHub? (link)
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Applies To: Faculty, Staff

Score: 77.5 - Updated: 7/30/2014 10:07:24 AM - Was this helpful?
Is there a way to put the BizHub into sleep mode? (link)
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Score: 77.5 - Updated: 7/30/2014 10:35:03 AM - Was this helpful?
How do I add MY e-mail address on a BizHub so I don’t have to type it in each time I scan something? (link)
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Applies To: Faculty, Staff, Students

Score: 76.7 - Updated: 8/22/2014 10:51:38 AM - Was this helpful?
How can I scan sildes or negatives in the inovation lab? (link)

 

  1. Get  the slide scanning positioning plate and light bar from the Information Desk
  2. Place the positioning plate on the scan bed.
  3. On the back of the scanner, find the round TMA port and plug the light bar into it (with the indicator arrow on top).
  4. Fit the slides/or negatives into the light bar using the built in adapters.  (Note: Make sure that the shiny side of the slide/negative faces the scanner glass not the lightbar).
  5. Place the light bar (load with slides/negatives) in the positioning tray.
  6. Press the Scan Picture button on the front of the scanner.
  7. In the HP Scanning dialog box, select “Scan slides using transparent materials adapter” or “Scan negatives using transparent materials adapter”. Click Scan.
  8. When you are finished scanning, click Scan to scan another slide or negative, or Click Done.

Applies To: Faculty, Staff, Students

Score: 76.0 - Updated: 10/26/2010 10:51:04 AM - Was this helpful?
How to set up custom settings as default on BizHub? (link)
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Score: 76.0 - Updated: 11/17/2014 11:31:19 AM - Was this helpful?
What are the Application Features under Copy on a BizHub? (link)
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Score: 76.0 - Updated: 2/17/2015 2:26:30 PM - Was this helpful?
What is the difference between Auto Color and Full Color on the BizHub? (link)
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Score: 75.0 - Updated: 8/8/2014 10:55:58 AM - Was this helpful?
How do you configure a BizHub printer object for finishing options? (link)
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Score: 74.3 - Updated: 9/25/2014 9:46:46 AM - Was this helpful?
I'm in Development office and I can't print on new BizHub? (link)
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Score: 74.3 - Updated: 8/22/2014 10:52:20 AM - Was this helpful?
How to clear the Public User Copy Counter on the Konica Minolta Bizhubs. (link)
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Score: 70.0 - Updated: 8/5/2013 9:33:26 AM - Was this helpful?
What is the admin password for the BizHubs for configuration purposes? (link)
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Score: 70.0 - Updated: 5/20/2015 9:04:43 AM - Was this helpful?
How do I install a Bizhub on my Mac? (link)

Install the correct Driver:

Before you can install the printer you will need to download and install the appropriate driver for your Operating System.   Click on the link for your operating system below to start the download.  (to find your Operating System click on the Apple and choose “About this Mac”)

            10.7 Lion

            10.8 Mountain Lion

            10.9 Mavericks

 

Delete all MPS3 network printers:

Open System Preferences and select the Print & Scan Icon, and then delete all MPS3 printers.

 

Install the new printer:

 

  In the Print & Scan Preference Panel:

·         Click on the + to add a printer, and choose “Add other printer or Scanner”.

·         In Default, scroll down to select the name of the printer starting with MPS4.

·         Each BizHub has a print queue (see example below)

o   MPS4-ITS_Tucker_BizHub

·         The Name and Location will be automatically populated.

 

·         Click on pull down “Choose a Driver or Printer Model”

o   Select Printer Software

o   In the Filter box, type Konica

o   If the drivers have been installed, you will see a list

o   Select the appropriate PS driver for your BizHub model then click on Add.

o   select either C284e or 364e: 

§  Konica Minolta C284e PS

§  Konica Minolta C364e PS

o   Click ‘Add’

 

·         Go to System Preferences -> Print & Scan

·         Select your BizHub from the list of Printers,

·         On the right, click on Options & Supplies

·         Select Driver tab to configure the printer:

o   Model:   C284e or C364e

o   Paper Source Unit:  PC-410

o   Finisher:   FS-534

o   Punch Unit:  PK-519 (2/3-Hole)

o   Click on OK.

 

·         If you wish to make it your default printer, right-click on the BizHub icon, then select ‘set default printer’.

 

 

 

 

Applies To: Faculty, Staff

Score: 41.0 - Updated: 8/19/2014 10:59:41 AM - Was this helpful?
Where can I get help with large format scanning? (link)
  • Library staff will be available to assist in the design phase of projects. Contact Elizabeth Anne Teaff to schedule an appointment or drop by the Information Desk Monday through Thursday from 4-8 pm. and ask for Brandon Bucy.
  • Items to be scanned may be dropped off at the Information Desk of the Leyburn at any time. We will have a turnaround time of 2 business days.
Score: 40.0 - Updated: 10/26/2010 10:51:42 AM - Was this helpful?
How do I add a BizHub or printer in Windows 7 (faculty/staff)? (link)
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Applies To: Faculty, Staff

Score: 38.8 - Updated: 9/25/2014 9:40:15 AM - Was this helpful?
I'm on a Mac and changed my password and now can not print to BizHub, what do I do? (link)
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Applies To: Faculty, Staff

Score: 38.8 - Updated: 9/17/2014 5:26:59 PM - Was this helpful?
How do I release/pickup a job (student) when using the PaperCut client to upload to a BizHub? (link)
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Applies To: Students

Score: 38.8 - Updated: 10/3/2014 3:13:16 PM - Was this helpful?
How do I print to a BizHub in Leyburn Library from a lab or quick print station? (link)
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Score: 38.3 - Updated: 9/22/2014 10:56:39 AM - Was this helpful?
What are the policies for large format scanning in Leyburn Library? (link)
    • The University Library has two large format scanners: one scanner for delicate and fragile items and one for maps and other large documents.
    • To use either scanner, items must be larger than 8½” x 11”. Small items may be scanned using one of the many available campus scanners. The Leyburn Library has several scanning stations on the Main Floor. Campus photocopy machines may also be used for scanning.
    • Items to be scanned may be dropped off at the Information Desk of the Leyburn at any time. We will have a turnaround time of 2 business days.
    • Scanned images will be saved to CD/DVD, clients’ flash/thumb/USB drive, or the web. The University Library has flash drives that may be checked out for a period of 24 hours and used to transport images.

 

Score: 38.3 - Updated: 10/26/2010 10:51:15 AM - Was this helpful?
What is the charge for large format scanning at Leyburn Library? (link)
  • In cases of large, on going scanning projects fee may be assessed at a rate of $8.00 per hour. Cash, check, and/or General Debit will be accepted. Departmental Charges will be billed to the appropriate University account.
Score: 38.3 - Updated: 10/26/2010 10:51:30 AM - Was this helpful?
How do I print files on a Bizhub in an office outside normal business hours? (link)
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Applies To: Faculty, Staff

Score: 38.3 - Updated: 7/30/2014 10:08:14 AM - Was this helpful?
How do I make a color copy? (link)

COPYING:

Enter your Userid (the PIN for your department/program or your W&L ID number for personal student copies).  Tap on the Color button, then tap on Full Color.  Tap OK, and make your copies.

PRINTING:

In Windows, go to Properties or Preferences (depending on the application) from the Print dialog box.  Select the Quality tab, and choose Full Color from the Select Color drop-down menu.  Click OK, then print your document.

NOTE that color pages cost $.15/page for faculty/staff/institutional printing, and $.30/page for student personal printing.

 

Score: 35.0 - Updated: 10/21/2013 5:18:24 PM - Was this helpful?
How do I (student) request a refund with the PaperCut print management on the BizHubs? (link)
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Applies To: Students

Score: 35.0 - Updated: 9/30/2014 3:25:12 PM - Was this helpful?
How is printing to public devices, including BizHubs, charged? (link)
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Score: 23.3 - Updated: 9/25/2014 9:43:22 AM - Was this helpful?
What is Document Connection? (link)

Document Connection is part of Microsoft Office 2008 Service Pack 2 for the Macintosh. It makes it easier for Macintosh users to work with document libraries in SharePoint.

Score: 10.0 - Updated: 3/26/2010 9:39:08 AM - Was this helpful?
What are "More Document Options" for the RightFax? (link)

More Document Options

This page lets you set additional document-specific transmission options. The default values are assigned by your RightFax administrator. After making changes, click the Submit Options button. The new information is only valid for the document currently being created and will not be saved.

Use Fine-Mode Resolution for Fax Body. Documents sent to fax addresses can be sent at two different resolutions: Normal (100 x 200 dots per inch) and Fine (200 x 200 dots per inch). Normal mode works well for draft-quality resolutions and shorter transmission times, while fine resolution is recommended for high-quality printed documents. Check this option to use fine mode.

Send Cover Sheet. Check this option to include a cover sheet on your document. By default, the RightFax Web Client will automatically create and send a cover sheet from the information entered on the Create/Edit Document page.

Use Fine-Mode Resolution for Cover Sheet. Check this option to render your document cover sheet in fine mode (200 x 200 dots per inch).

Cover sheet to use. Select a cover sheet from the drop-down list.

Form Type to Use. Overlay forms are image files that combine with your document so the two images appear together. Company letterhead is a commonly used overlay form. You can add one overlay form per document. Select the form you want to use from the list.

From Options. If you are creating an outgoing document, you can change your sender contact information as it will appear on your cover sheet. This lets you change the contact information for this document only. It will not affect your default settings.

Score: 10.0 - Updated: 4/21/2014 9:33:51 AM - Was this helpful?
How to I create a PDF from a Word Document? (link)

1. Open the Word Document.

2. Click on File in the upper Left hand corner.

3. Click on Save As

4. Choose PDF from the Save as type drop down.

5. Name the file and click save.

The PDF will be created in the same folder as the original word document.

Score: 7.5 - Updated: 10/4/2013 10:51:13 AM - Was this helpful?
What kind of page should I create in Ingeniux? (link)
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Score: 7.5 - Updated: 6/19/2012 11:10:56 AM - Was this helpful?
My envelopes in Word are double spaced what do I do? (link)

View the screen shot that shows how to go to  HOME > Change Styles > Select Word 2003, then single spacing is restored, even for envelopes, within the Mailings feature.

 

 

Score: 7.5 - Updated: 6/30/2011 2:07:36 PM - Was this helpful?
What am I looking at on the Informer Reports Home page? (link)

Your view of the Reports Home page depends on the level of access that has been provided to you.

You may see:

  • Report Filters
  • Datasources (DatatelProduction)
  • Tags
  • Reports (All those you have created or those that have been shared with you)

 

Applies To: Faculty, Staff

Score: 7.5 - Updated: 10/23/2014 12:36:57 PM - Was this helpful?
How do I convert a document saved in Apple Pages to a Microsoft Word document? (link)

In Pages, Click File, Export, and choose Word for the file format.

NOTE:  Students must export to Word format in order for many of their professors to be able to open their documents.

Score: 6.7 - Updated: 9/20/2010 2:16:19 PM - Was this helpful?
How do I print gridlines with an Excel document? (link)

Select the worksheet(s) you want to print.

On the Page Layout tab, in the Sheet Options group, select the Print check box under Gridlines.

This prints the faint gridlines and not the bold table lines.

Score: 6.0 - Updated: 7/8/2011 9:59:42 AM - Was this helpful?
How do I remove the headers when I print a page from my browser? (link)

In Internet Explorer:

1. Go to File, then Print Preview

2. The fifth icon from the left is "Turn off Headers and Footers" Click it.

3. Print.  The headers and footers should be gone.

 

In Firefox:

1. To to File, then Print Preview

2. Click Page Setup.

3. Click the Margins and Headers/Footers tab.

4. Use the drop down menu to choose how you want the headers or footers to appear, if you want to remove them use the -blank- option.

5. Close and Print.

Score: 5.0 - Updated: 7/19/2012 9:49:32 AM - Was this helpful?
How do I update an existing web page (Ingeniux)? (link)
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Score: 5.0 - Updated: 6/19/2012 11:07:55 AM - Was this helpful?
How do I save my "Pages" document to "Word" to turn in my work? (link)

Students: If you are using Apple's "Pages" to create your documents,

you need to save as a Word document before you turn in your work.

Here's how:

 

1. In Pages, go to File > Save as

2. Click the down arrow by the Save As box.

3. Check the box, "Save Copy as: Word Document"

 

You can also go to: http://www.wlu.edu/x49936.xml and download

Office 2008 for the Macintosh. (W&L has a site license for Microsoft

Office for all university computers and for all student computers so

that everyone has access to a common software set.)

Applies To: Students

Score: 5.0 - Updated: 9/21/2010 10:26:10 AM - Was this helpful?
How do I create a web page in iWeb '11? (link)

Apple has great tutorials on their site.  Please click here to find out more about iWeb.

Score: 5.0 - Updated: 4/5/2011 11:38:49 AM - Was this helpful?
Can I print both Portrait and Landscape in the same Word document? (link)

Yes you can print both in the same document.

Under the Page Layout Ribbon you have the Orientation and Breaks options.

When you get to where you want the next Orientation you click on Breaks and Select Next Page and then change the Orientation.

You can do this throughout the document.

 

Score: 5.0 - Updated: 4/13/2011 4:40:55 PM - Was this helpful?
How do I insert, move, or delete page breaks in Excel 2010? (link)

Log into Atomic Learning and under Excel 2010 click on Section G Workbook Views and Page Setup.

  

Score: 4.3 - Updated: 8/8/2013 2:31:20 PM - Was this helpful?
I lost the document I was working on. Where should I look for it (Office 2010)? (link)

If your computer crashes or the Office 2010 application you are using fails click on "File" > "Options" > " Save" and look for the "Auto Recovery file location". Copy that location and paste in into your Run window (Start > Run in XP Start > Search files and folders in Windows 7).  You can also browse to this location.

If you do not find your document use Search to search for any file that was created during the timeframe you worked on your document. While you work on a document temporary files are created and by opening these files ( .tmp files) with word or wordpad you may find your document.  

Score: 4.3 - Updated: 10/21/2013 5:24:12 PM - Was this helpful?
How do I turn off desk top alerts using Outlook 2007? (link)

 

Turn Off Alerts

1. On the Tools menu, click Options.

2. On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.

3. Under When new items arrive in my Inbox, clear the Display a New Mail Desktop Alert (default Inbox only) check box.

Note To suppress other notifications such as playing sounds, changing the mouse pointer, or displaying an envelope icon in the notification area, clear the Play a sound, Briefly change the mouse cursor, or Show an envelope icon in the notification area check box, respectively.

 

Applies To: Faculty, Staff

Score: 4.3 - Updated: 10/1/2010 3:55:50 PM - Was this helpful?
How do I reduce the file size of an Adobe Acrobat PDF document? (link)

If you are scanning texts into Acrobat, it's good practice to take the following steps before sharing them so that the file size will be smaller and the document easier to download and print: 

1. Document > OCR Text Recognition > Recognize Text Using OCR (this recognizes the text and reduces the file size a lot)

2. Document > Reduce File Size, then choose Acrobat 7.0 (this is the backwards-compatibility issue mentioned above)

3. Document > Optimized Scanned PDF, then make sure the indicator is somewhere in the middle between Smaller File and Higher Quality. 

Applies To: Faculty, Staff, Students

Score: 4.3 - Updated: 6/14/2012 9:59:59 AM - Was this helpful?
How do I turn off Check In and Check Out on a Document Library in SharePoint 2010? (link)
  • Click on the name of the document library.
  • In the ribbon at the top of the page, choose "Library" under "Library Tools"
  • Select Library Settings (right side of ribbon)
  • Select "Versioning Settings"
  • Scroll to the bottom of the page. Under "Require Check Out", select "No"
  • Click "OK"

 

Score: 4.3 - Updated: 10/29/2012 3:12:31 PM - Was this helpful?
What are the 12 softkeys on top of my NEC phone? (link)

The six on the top row and the two on the bottom row starting from the left side are programable BLF keys.

The four on the bottom row starting from the right side are the speed dial keys.

Applies To: Faculty, Staff

Score: 4.3 - Updated: 8/27/2014 10:11:15 AM - Was this helpful?
My menu bar and tool bar are missing on the top of my IE session, what can I do? (link)
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Applies To: Faculty, Staff, Students

Score: 3.8 - Updated: 2/3/2014 4:27:08 PM - Was this helpful?
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