Here's the deal with blinking lights on your Blackberry:

a) Service light.

Turn it off in Settings > Screen/Keyboard

'LED Coverage Indicator' on/off

b) New Message light

It's the red light. You can disable the lights for

each profile. Go to Profiles and edit the one you use.

If the Blackberry software hangs, you can:

1.  reboot the device by taking out the battery or

2. Press ALT-CAP-Backspace to reboot your BlackBerry. As soon as the screen comes back up, press ALT-CAP-Backspace again.

Note:

• The first time you press ALT-CAP-Backspace, your Blackberry will release your cell connection and re-acquire. In order to truly reboot your Blackberry, press ALT-CAP-Backspace, and as soon as the screen comes back up, press ALT-CAP-Backspace again.
• On the 8310, this only works if you press the right hand caps key.

To enable voice calling while the device is locked

1. Select Options from the main applications menu
2. Select Security Options
3. Select General Settings
4. Set Allow Outgoing Calls While Locked to Yes

1.In the email setup application, on the Email Accounts screen, press the Menu key.

2. Click Add Email Account.

3. Click your email account type. (Other if you do not see exchange)
4. Type your email address and password. Click Next.
5. For most types of email addresses, click POP/IMAP (Most common).

Provide the advanced setup information for your email address.

Click Next.

Applies To: Students

On your Blackberry, if you just want to see the members of a particular folder and not all of your Contacts:

1. In the Address Book > Click on the Blackberry button > Choose "Filter" from the list

2. You should see the Contacts Folder names you've created.

3. If you select to filter on that folder, you will see only the names in that folder.

4. To undo a filter and see all of your Contacts, repeat the process but uncheck the box in front of the folder name.

On the Blackberry, when in Messages:

1.       Click on the Options button (to the left of the ball).

2.       Choose Options from the menu.

3.       Choose Email Reconciliation

4.       Settings should read: 

a.       Delete On:  Prompt (or Mailbox)

b.      Wireless  Reconcile: On

c.       On Conflicts: Mailbox Wins

1. At the Home screen, press the Menu key.

2. Scroll to the Manage Connections icon and press the trackball.

3. Scroll to Wi-Fi (not all Blackberry phones have this option; if you don't see it, it's not available for your model). Press the trackball to place a check mark in the box to turn on Wi-Fi.

To scan for and connect to available networks, perform the following steps:

1. At the Home screen, press the Menu key.

2. Scroll to Set Up Wi-Fi Network and press the trackball.

3. Scroll to Next and press the trackball.

4. Select Scan for Networks. The handheld scans and displays available networks.

SELECT WLUsec

5. Press the trackball to connect.  Enter your W&L network user name and password

Applies To: Faculty, Staff, Students

ITS will assist staff and faculty members who have iOS, Android, and Blackberry devices set up phones to receive email on their devices.

Some faculty and staff may be eligible to receive a subsidy from the University for business use of a cell phone; please complete this form to request the subsidy.

Applies To: Faculty, Staff

Note: When you type the first letter of a name in the To, CC, and BCC boxes, AutoComplete begins to suggest possible matches based on the names of whom you have sent an item to before.

Filter Keys is an annoying Windows feature that can be turned off permanently in one simple step. Filter Keys ignores keyboard input unless the key is held down for a significant period of time, and is triggered when you hold down a key, such as shift, for 8 seconds. Tech/engineering blog //engtech explains how to disable Filter Keys permanently:

Control Panel >>
Accessibility Options >> 
Remove all check-marks >>
Apply

Students: If you are using Apple's "Pages" to create your documents,

you need to save as a Word document before you turn in your work.

Here's how:

1. In Pages, go to File > Save as

2. Click the down arrow by the Save As box.

3. Check the box, "Save Copy as: Word Document"

You can also go to: http://www.wlu.edu/x49936.xml and download

Office 2008 for the Macintosh. (W&L has a site license for Microsoft

Office for all university computers and for all student computers so

that everyone has access to a common software set.)

Applies To: Students

Turn Off Alerts

1. On the Tools menu, click Options.

2. On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.

3. Under When new items arrive in my Inbox, clear the Display a New Mail Desktop Alert (default Inbox only) check box.

Note To suppress other notifications such as playing sounds, changing the mouse pointer, or displaying an envelope icon in the notification area, clear the Play a sound, Briefly change the mouse cursor, or Show an envelope icon in the notification area check box, respectively.

Applies To: Faculty, Staff

• Click on the name of the document library.
• In the ribbon at the top of the page, choose "Library" under "Library Tools"
• Select Library Settings (right side of ribbon)
• Select "Versioning Settings"
• Scroll to the bottom of the page. Under "Require Check Out", select "No"
• Click "OK"

If you have a Mobile device connected to W&L email (Outlook)  and it has been lost or stolen  you will need to do the following ASAP:

1. Login to Outlook Web Access (owa.wlu.edu for faculty/staff or mail.wlu.edu for students)
2. Put in your user name and password
3. Go to Options (this is located in the upper right)
4. On the left of page click on Mobile Devices
5. Select the device that you have lost
6. You may choose to wipe the device to remove all of the emails from it remotely
7. Delete the device from the list
8. Click Save

Applies To: Faculty, Staff, Students

Applies To: Students