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How do I use this Web Camera I got from the Library? (link)

Web Camera Instructions

For questions please contact ITS: (540) 458-4357.

PC Installation:

  1. Log into PC;
  2. Plug in camera to USB port;
  3. Open "My Computer";
  4. Click on "USB Video Device";
    A window will appear showing what the camera sees.
    Notice that when the camera is recording, a red ring lights up on the camera.
  5. To stop recording: close video window.

Mac Installation:

  1. Log into Mac;
  2. Plug in camera to USB port.

Edit Web Camera Files (Mac only):

  1. Once the camera has appeared in Finder, locate the folder named DCIM;
  2. Under DCIM is the Video folder;
  3. Copy the folder or video files that you want onto your H:\ drive;
  4. Start up iMovie;
  5. Go to File: Import Movies and choose the folder or movies you want to import;
  6. Right click on the file and select Play Full Screen.
Score: 100.0 - Updated: 6/7/2012 2:59:42 PM - Was this helpful?
Is there technology available for checkout at the Library? (link)

Yes, there most definitely is. The Information Desk has a wide range of digital equipment and multimedia resources for checkout, from HDD video cameras and projectors to royalty free music. You can find the complete list at the Academic Technologies page:

http://www.wlu.edu/x35655.xml 

 

Score: 10.0 - Updated: 8/27/2013 2:03:23 PM - Was this helpful?
How do I access Outlook from the Web? (link)

For W&L staff and faculty:

1. Open up a web browser (Internet Explorer, Firefox or Safari, for example.)

2. Go to https://owa.wlu.edu (OWA is an acronym for Outlook Web App)

Score: 10.0 - Updated: 7/9/2013 4:28:37 PM - Was this helpful?
How long does it take for a poster to be printed by the library? (link)

  • There will be a 48 hour turnaround for these services. Printing and scanning will take place Monday through Friday during the academic year.

Score: 7.5 - Updated: 7/24/2013 10:38:48 AM - Was this helpful?
What steps usually correct web matriculation? (link)
( Restricted to authenticated ITS users. )
Score: 7.5 - Updated: 10/1/2010 4:01:19 PM - Was this helpful?
Who can check out the technology equipment available at the Library? (link)

The technology equipment and be checked out by Washington and Lee Students and Employees.

Score: 7.5 - Updated: 6/24/2011 2:38:38 PM - Was this helpful?
How do I access Informer Web Reporting? (link)

In your browser, go to http://go.wlu.edu/datareporting

Applies To: Faculty, Staff

Score: 7.5 - Updated: 10/27/2014 1:06:27 PM - Was this helpful?
What is the ITS RightFax number used in the Library? (link)

The Fax number for the ITS used in the library is 4462.

Score: 7.5 - Updated: 3/26/2015 10:20:04 AM - Was this helpful?
Can my course have a web site for the term? (link)

Yes.  Within every course folder on the L: drive, there is a "public_html" folder that is automatically created.  Create your course content there and the URL to the site will be accessible from http://Courses.wlu.edu

Applies To: Faculty

Score: 6.0 - Updated: 6/17/2011 2:32:43 PM - Was this helpful?
Do I have to use the Chat 150 Microphone in the library? (link)

You can use the Chat 150 Microphone in the library or in your office. Anywhere you have a connection to a computer.

Score: 6.0 - Updated: 5/25/2010 4:16:56 PM - Was this helpful?
How to Skype in Leyburn Library M41 (link)

1. Plug a USB camera into USB port of computer. Logitech USB webcams are available for checkout at the Information Desk in Leyburn Library.

2. Open Skype and log in.

3. In Skype, go to Tools > Options > Audio Settings and choose the Logitech microphone for the audio.

4. In Skype, go to Tools > Options > Video Settings and choose the Logitech camera for the video. (The resident camera does not work with Skype; Skype requires a USB camera, so it can't get the signal from the Dazzle camera.)

5. Add a contact-enter the Skype name, full name or email address of the party you want to call and click find.

6. Click on Video Call to call the person.

7. If multiple people will be sitting in on the Skype interview/video call, you may want to check out the Polycom Conference phone from the Information Desk for better audio.

 

Score: 6.0 - Updated: 10/1/2010 4:00:45 PM - Was this helpful?
What software is available on the computers in the Science Library (Telford)? (link)

Adobe
     Acrobat
     Dreamweaver
     Flash
     Illustrator
     InDesign
     LiveCycle Designer
     Photshop
Arc GIS
Audacity
Google Earth
Microsoft Office, including Publisher and Photo Story
Python
Roxio Creator
SPSS
StataIC

Applies To: Students

Score: 6.0 - Updated: 9/22/2010 10:39:38 AM - Was this helpful?
How do I reserve a room in Leyburn library? (link)

To reserve rooms in Leyburn Library please click this link

To reserve the Computer Training Lab Leyburn Room 301 contact Lisa Dunlap ldunlap@wlu.edu in ITS.

Applies To: Faculty, Staff, Students

Score: 6.0 - Updated: 10/5/2010 8:23:31 AM - Was this helpful?
How do I increase the font size in Outlook Web App? (link)
  • Open your browser and log in to owa.wlu.edu.
  • At the top on the right, click on Options.
  • Click on See All Options.
  • Click on Settings -> Mail.
  • Under the Message Format heading, choose 'Choose Message Font.'
  • As you choose your options (Font, Font size, Bold, Italics, Underline and Text color), the sample text is displayed in the box underneath.
  • On the bottom right, click on Save.
  • To return to your Mailbox, click on Mail at the top.

Applies To: Faculty, Staff

Score: 6.0 - Updated: 7/12/2013 10:29:58 AM - Was this helpful?
Which browser should I use with Outlook Web App (OWA)? (link)

From the Microsoft website:

To use the complete set of features that are available in Outlook Web App (OWA) and the web management interface (also known as the premium version), you can use the following browsers on a computer that runs Windows XP, Windows Server 2003, Windows Vista, or Windows 7:

  • Internet Explorer 7 and later versions.
  • Firefox 3.0.1 and later versions.
  • Chrome 3.0.195.27 and later versions.

On a computer that is running Max OS X, you can use the following browsers:

  • Safari 3.1 and later versions.
  • Firefox 3.0.1 and later versions.

On a computer that is running Linux, you can use the following browser:

  • Firefox 3.0.1 and later versions.

If you use a web browser that does not support the full feature set, Outlook Web App opens in the light version.

Score: 6.0 - Updated: 7/12/2013 11:03:37 AM - Was this helpful?
URLs--What are the web addresses used to access SharePoint at WLU? (link)
You can access the collaboration portal by going to https://sharepoint.wlu.edu/Pages/Default.aspx

Applies To: Faculty, Staff

Score: 5.0 - Updated: 7/29/2013 9:28:28 AM - Was this helpful?
What poster printing requests will the University Library accept? (link)

  • Requests from outside the University community will not be accepted.
  • Jobs from faculty, students, and staff must meet one or more of the following criteria: (1) works made for classroom use, (2) for poster sessions (3) Science, Society, and the Arts or other conference presentations, and/or (4) Capstone projects.
  • There will be a 48 hour turnaround for these services. Printing and scanning will take place Monday through Friday during the academic year.
  • Copyright compliance will be the responsibility of the user. Clients will be asked to sign a statement accepting responsibility for adhering to University Copyright Policy. The University Library staff reserves the right to refuse to accept any scanning or printing request if, in its judgment, fulfillment of the order would involve violation of copyright law.
  • Questions about these services should be directed to Elizabeth Anne Teaff, University Library’s Access Services Manager
  • Score: 5.0 - Updated: 7/24/2013 10:38:36 AM - Was this helpful?
    What is the process for printing a poster at Leyburn Library? (link)
    • Submissions for printing will be accepted from CD-R, CD-RW, DVD, flash/thumb/USB drive, and Sakai.
      To upload an poster to Sakai: (1) Login (2) Go to "My Workspace" (3) Select "Membership" (3) Select "Poster Printing Drop Box" (4) Go to the folder with your name and click "Add" and "Upload Files."
    • The following file formats will be accepted: jpg, tiff, or PDF, as well as, images from the following software programs: Adobe Photoshop, MS Publisher, MS PowerPoint, or Adobe Acrobat.
    • Clients are encouraged to speak with University Library and/or ITS Staff prior to printing for training in preparing items. Contact Elizabeth Anne Teaff to schedule an appointment to setup a time to meet with one of our staff members.
    • Printing services will be assessed at the rate of $15.00 for standard posters (up to 30” by 42”) and $20.00 for larger items.
    • Departments wishing to print posters for advertising purposes, will be assessed at the rate of $30 per poster. A $5 fee will be added to the standard poster price if the due date for the poster is the same day the poster printing request is made.
    • Individuals who place jobs to be printed, but fail to claim or pay for this service, will have a fee of $20.00 charged to their University account.
    • Jobs that fail to meet client expectations will still be charged, unless University Library or ITS Staff was working with the client and they approved the file for printing.
    • Printed items may be picked up at the Information Desk of the Leyburn Library. Cash, check, and/or General Debit will be accepted. Departmental Charges will be billed quarterly to the appropriate University account.

     

    Score: 5.0 - Updated: 7/24/2013 10:39:16 AM - Was this helpful?
    What is the charge for printing posters in Leyburn Library? (link)
    • Printing services will be assessed at the rate of $15.00 for standard posters (up to 30” by 42”) and $20.00 for larger items.
    • Departments wishing to print posters for advertising purposes, will be assessed at the rate of $30 per poster. A $5 fee will be added to the standard poster price if the due date for the poster is the same day the poster printing request is made.
    • Individuals who place jobs to be printed, but fail to claim or pay for this service, will have a fee of $20.00 charged to their University account.
    • Jobs that fail to meet client expectations will still be charged, unless University Library or ITS Staff was working with the client and they approved the file for printing.
    • Printed items may be picked up at the Information Desk of the Leyburn Library. Cash, check, and/or General Debit will be accepted. Departmental Charges will be billed quarterly to the appropriate University account.
    Score: 5.0 - Updated: 7/24/2013 10:39:32 AM - Was this helpful?
    How do I update an existing web page (Ingeniux)? (link)
    ( Restricted to authenticated users. Log In to view this answer. )
    Score: 5.0 - Updated: 6/19/2012 11:07:55 AM - Was this helpful?
    How do I forward a message that is archived using Outlook Web App? (link)
    1. In Outlook Web App highlight your message.
    2. Click on View the original item. (E-mail stubs only show a portion of the original message)
    3. Log in with AD\username and your password.
    4. At the top, hover over the buttons until you find the Download button.
    5. Click on the Download button.
    6. At the bottom of your browser, a message appears asking 'Do you want to open or save the message from the server?'
    7. Choose Open.
    8. When message opens, click on Forward.
    9. Send to recipient.

     

     

    Score: 5.0 - Updated: 7/12/2013 2:04:10 PM - Was this helpful?
    What information should we collect if a student is having problems with web matriculation? (link)
    ( Restricted to authenticated ITS users. )
    Score: 5.0 - Updated: 10/1/2010 4:01:01 PM - Was this helpful?
    How do I end up with multiple tickets in Web Help Desk? (link)
    ( Restricted to authenticated ITS users. )
    Score: 5.0 - Updated: 10/18/2010 3:39:12 PM - Was this helpful?
    Why are some files unavailable in my personal web site? (link)

    If you right click on the files that do not work and look at the Security tab under Properties, the read permissions for the WWW user are missing.  This is the account that the web servers use to read the data.  Missing rights is usually caused by moving files between folders of differing security settings.  Within a volume, the file server does not recalculate rights on a move.  These files may have been dragged from elsewhere in the H: drive, and therefore did not receive the read permissions required.  The easiest way to prevent this is to use copy/paste instead of drag or move, since rights are always re-calculated when a file is created. 

     

    To fix the existing files: 

    1.       right click on the public_html folder

    2.       select properties

    3.       select security

    4.       select advanced

    5.       check the box “Replace permission entries on all child objects with entries shown here that apply to child objects”

    6.       select OK

    7.       select OK

     

    This will force all the rights in the public_html folder to be recalculated.

    Score: 5.0 - Updated: 6/7/2012 1:38:07 PM - Was this helpful?
    How do I create a web page in iWeb '11? (link)

    Apple has great tutorials on their site.  Please click here to find out more about iWeb.

    Score: 5.0 - Updated: 4/5/2011 11:38:49 AM - Was this helpful?
    How do I reserve a room (Northen) in Leyburn Library? (link)

    Go to library.wlu.edu
    Under Services click Room Reservations
    There you can reserve the room, view the weekly reservations, or ask questions.

    To reserve Computer Training Lab Leyburn Room 301 contact Lisa Dunlap in ITS. 
    Call X 8842 or e-mail 
    ldunlap@wlu.edu

     

    Score: 5.0 - Updated: 4/21/2011 10:43:17 AM - Was this helpful?
    Why am I getting an error message when importing video from Flip Camera? (link)

    There is a problem running the latest version of FlipShare (the software that manages all your Flip videos) on older PCs. Basically, the software detects the processor on your computer and if your processor is not up to its standard, it will shut down, giving you an error message. 

    The solution is to download and install the older version of Flipshare. First uninstall Flipshare (Control Panel>Add/Remove Programs), then download and install "Flip Video For PC" v3.7 from here:

    http://www.theflip.com/app/prius/37/update/"

    Applies To: Faculty, Staff, Students

    Score: 5.0 - Updated: 6/8/2011 12:00:27 PM - Was this helpful?
    What are the web URLs for Enterprise Vault? (link)

    All browsers:

    Access to the vault: http://archive.wlu.edu

    Browser search URL: http://archive.wlu.edu/EnterpriseVault/search.asp

     

    IE 9 & 10 only:

    Archive Explorer URL: http://archive.wlu.edu/EnterpriseVault/ArchiveExplorerUI.asp

    Integrated search URL: http://archive.wlu.edu/EnterpriseVault/searcho2k.asp

    Applies To: Faculty, Students

    Score: 5.0 - Updated: 1/8/2014 9:27:54 AM - Was this helpful?
    How do I "merge" (link) tickets in Web Help Desk? (link)
    ( Restricted to authenticated ITS users. )
    Score: 4.3 - Updated: 1/28/2011 10:47:29 AM - Was this helpful?
    What is the web address for the EOP spam filter quarantine? (link)

    http://spam.wlu.edu

    Applies To: Faculty, Staff

    Score: 4.3 - Updated: 6/3/2014 10:55:31 AM - Was this helpful?
    How do I turn off Check In and Check Out on a Document Library in SharePoint 2010? (link)
    • Click on the name of the document library.
    • In the ribbon at the top of the page, choose "Library" under "Library Tools"
    • Select Library Settings (right side of ribbon)
    • Select "Versioning Settings"
    • Scroll to the bottom of the page. Under "Require Check Out", select "No"
    • Click "OK"

     

    Score: 4.3 - Updated: 10/29/2012 3:12:31 PM - Was this helpful?
    How do I access a shared mailbox through Outlook Web App (OWA)? (link)
    ( Restricted to authenticated users. Log In to view this answer. )

    Applies To: Faculty, Staff

    Score: 4.3 - Updated: 9/21/2016 2:43:16 PM - Was this helpful?
    Why can't I log on to a W&L authenticated web application? (link)

    Here are some of the most common symptoms and solutions to authentication failure to W&L web applications:

    1. You are repeatedly presented with a login prompt, which never is successful.  You are using a personal computer, or are off campus.    Try entering your user name with the prefix "AD\" .  E.g.   AD\MyAccountName  .  W&L's Active Directory domain is named "AD".  This prefix tells the web server which domain to authenticate against.
    2. The previous step does not work, but in the popup, you see an option similar to "Use Another Account".  Select that option, and use the AD\ prefix.  In this case, your browser is using your computer's name as the authentication domain, and is ignoring the AD\ prefix.
    3. Has your W&L password expired?  Has it been more that one year since you changed it?  You may do so at http://password.wlu.edu.
    4. You are using FireFox version 30.0 on a Mac or Linux workstation.  Release 30 breaks Windows authentication.  See the following for a fix: http://managementtools.wlu.edu/Help/Resources/1/271.pdf
    5. You are using FireFox version 40, and accessing an unauthenticated page with authenticated content embedded in it.  This version of FireFox intentionally disables this if the page and content are in different domains.  You can configure Firefox to allow this, or use a different browser.
    6. You are using Safari, and receiving the error "request body stream exhausted".  This is a bug with Safari authentication.  Use a different browser.
    7. You are on an iOS device, recently updated to version 7.  This update breaks windows authentication for some iOS devices like iPhones or iPads.  Use another device.
    8. You are never presented with a login prompt.  You are using Internet Explorer on a W&L computer, from off campus.  Integrated Windows login is failing because the browser can not communicate with a W&L AD Domain Controller from off campus.  Use another browser or temporarily disable Integrated Windows authentication: https://managementtools.wlu.edu/Help/Default.aspx?col=1&q=unable+log+login

    If none of these solutions work, try going to http://MyVI.wlu.edu and opening a web browser from the APPS screen.  Then, you will effectively be using a W&L computer, and on campus.  This will bypass many issues associated with using personally owned computers.

    Score: 4.3 - Updated: 9/8/2015 10:29:00 AM - Was this helpful?
    What software is available on the Windows computers in 301 in Leyburn Library? (link)
    ( Restricted to authenticated users. Log In to view this answer. )
    Score: 4.3 - Updated: 8/10/2015 8:36:31 AM - Was this helpful?
    How can I show a file directory listing in a folder on my web site? (link)

    Open the folder in which you wish to enable file listing.  Create a file named "access.www".  Open that file in notepad or wordpad and paste in the following text and then save:

                            Options +Indexes

                            IndexIgnore *.www

                            IndexOptions FancyIndexing

                            IndexOptions FoldersFirst

                            IndexOptions IgnoreCase

                            IndexOptions NameWidth=*

                            IndexOptions ShowForbidden

    Score: 3.8 - Updated: 6/7/2012 3:08:58 PM - Was this helpful?
    What software is available on the Macintosh computers in the Innovation Lab in Leyburn Library? (link)
    Innovation Lab Macs
     
    Adobe Acrobat 
    XI
    Adobe Dreamweaver
    CS6 12.0.3
    Adobe Fireworks
    CS6 12.0.1
    Adobe Flash
    CS6 12.0.2
    Adobe Illustrator
    CS6 16.0.2
    Adobe InDesign
    CS6 8.0.2
    Adobe PhotoShop
    CS6 13.0.6
    Audacity
    2.0.5
    Calendar
    7
    Citrix Receiver
    11.8.2
    Final Cut Pro X
    10.1.4
    Firefox
    33
    Flip Player
    3.2
    GarageBand
    10.0.3
    Gimp
    2.8.1
    HandBrake
    0.9.9
    iMovie
    10.0.5
    iPhoto
    9.5.1
    iTunes
    12.0.1
    Keynote
    6.2
    Maple 
    16
    Microsoft Office 2011
    14.4.7
    Numbers
    3.2.2
    Pages
    5.2.2
    PCClient
    14.2
    VLC 
    2.1.5
    Score: 3.8 - Updated: 1/27/2015 10:18:09 AM - Was this helpful?
    What software is available on the Windows computers in the Innovation Lab in Leyburn Library? (link)
    ( Restricted to authenticated users. Log In to view this answer. )
    Score: 3.8 - Updated: 8/10/2015 8:36:41 AM - Was this helpful?
    How do I mass delete e-mails from my Inbox in Outlook Web App (OWA)? (link)
    ( Restricted to authenticated users. Log In to view this answer. )

    Applies To: Staff

    Score: 3.8 - Updated: 7/12/2013 2:34:49 PM - Was this helpful?
    What software is available on the Macintosh computers in room 101 in Leyburn Library? (link)
    ( Restricted to authenticated users. Log In to view this answer. )
    Score: 3.8 - Updated: 8/10/2015 8:38:24 AM - Was this helpful?
    How do I print to a BizHub in Leyburn Library from a lab or quick print station? (link)
    ( Restricted to authenticated users. Log In to view this answer. )
    Score: 3.3 - Updated: 9/22/2014 10:56:39 AM - Was this helpful?
    What are the policies for large format scanning in Leyburn Library? (link)
      • The University Library has two large format scanners: one scanner for delicate and fragile items and one for maps and other large documents.
      • To use either scanner, items must be larger than 8½” x 11”. Small items may be scanned using one of the many available campus scanners. The Leyburn Library has several scanning stations on the Main Floor. Campus photocopy machines may also be used for scanning.
      • Items to be scanned may be dropped off at the Information Desk of the Leyburn at any time. We will have a turnaround time of 2 business days.
      • Scanned images will be saved to CD/DVD, clients’ flash/thumb/USB drive, or the web. The University Library has flash drives that may be checked out for a period of 24 hours and used to transport images.

     

    Score: 3.3 - Updated: 10/26/2010 10:51:15 AM - Was this helpful?
    What is the charge for large format scanning at Leyburn Library? (link)
    • In cases of large, on going scanning projects fee may be assessed at a rate of $8.00 per hour. Cash, check, and/or General Debit will be accepted. Departmental Charges will be billed to the appropriate University account.
    Score: 3.3 - Updated: 10/26/2010 10:51:30 AM - Was this helpful?
    How long can I use the conference (teleconference)phone in Leyburn Library? (link)

    The conference phone can be checked out by students and staff from the Information desk.  The student check out is 4 hours.  The staff check out is 24 hours.

    Score: 3.3 - Updated: 10/1/2010 10:28:46 AM - Was this helpful?
    In what rooms can I use the conference (teleconference)phone in Leyburn Library? (link)

    You can currently use rooms 40, 41, and 47.

     

    Score: 3.3 - Updated: 10/1/2010 10:29:38 AM - Was this helpful?
    What is the IP address of the LifeSize video conferencing unit available in Leyburn Library? (link)

    The IP address of this device will vary based on the location where it is being used. If you need to know the IP address before the time of your conference, the unit will need to be connected to the network in your location prior to the time of your event. An IP address will be automatically assigned and displayed on the screen. You will then need to leave the device hooked to the network to retain that address.

    Score: 3.0 - Updated: 10/20/2010 11:19:08 AM - Was this helpful?
    I am Having Problems with Outlook Web Access (OWA) in Mozilla Firefox on My Mac (link)

    Download Qualys BrowserCheck: https://browsercheck.qualys.com/

    Install this Mozilla Firefox plug-in. Click on Scan to find the plug-ins that need to be updated. Install the updates. Restart Firefox and log into OWA.

    Score: 3.0 - Updated: 1/29/2014 3:36:27 PM - Was this helpful?
    How do I place a conference (teleconference)call using the conference phone in Leyburn Library? (link)

    A Conference Calls allow up to eight parties in a conversation.

    To set up a conference call:


    1. Get the first party on the line

    2. Press the FLASH button (The FLASH button just puts the first party on a soft hold.On the Soundstation2 conference phone, use the button with the 3 people icon on it)

    3. Dial next extension number or key in 9 and dial an outside number

    4. Inform the called party that this is a conference call

    5. Press the CONF button or Key in FLASH * 4 to connect all parties.

    6. If you have more participants, repeat steps 2,3 and 5 until you have reached all parties.

    To Reconnect to the conference if a called party refuses the conference, is busy, or does not answer:
    Press CONNECT (Phone) button
    To Drop Last Party You Added to the Conference
    Press FLASH
    Press * * 4

    Score: 2.7 - Updated: 9/7/2011 11:25:30 AM - Was this helpful?
    How many parties can I contact with the conference (teleconference)phone in Leyburn Library? (link)

    A conference call allows up to eight parties in a conversation.

    Score: 2.7 - Updated: 10/1/2010 2:53:01 PM - Was this helpful?
    Why do authenticated forms embedded in unauthenticated web pages display a 401 Access Denied error using Firefox 40? (link)

    Version 40 of Firefox intentionally disables authenticated content embedded in unauthenticated web pages if the page and content are in different domains. 

    This can be manually fixed by:

    • typing “about:config” in the address bar
    • clicking “I’ll be careful, I promise!”
    • searching for the Preference Name:  network.auth.allow-subresource-auth
    • Click the “1” next to that in the Value column and change to “2”
    • click OK. 

    Once you refresh the page it will prompt for login. 

    Score: 2.3 - Updated: 9/8/2015 10:29:38 AM - Was this helpful?
    When off campus, why can't I log into a W&L application web site (like SharePoint) using Internet Explorer? (link)

    If one takes a W&L laptop that is in the W&L AD domain off campus and then attaches to a site that is in the IE 'Local Intranet' security zone, the laptop attempts to do pass-through integrated windows login.  However, this requires that the computer has direct access to an AD domain controller, which is blocked in the firewall.  Unfortunately, IE does not gracefully fall back to a username and password prompt in this case.

     

    To configure IE to always prompt for a username and password:

    1.       Open Internet Explorer

    2.       Select “Tools”

    3.       Select “Internet Options”

    4.       Select “Security”

    5.       Select “Local  intranet”

    6.       Select “Custom level…”

    7.       Scroll all the way to the last option and select “Prompt for user name and password”

    8.       Select “OK” to exit both dialog windows

     

    To re-configure IE once you are back on campus, follow the same procedure, but in step 7, select “Automatic logon only in Intranet zone”

    Score: 2.1 - Updated: 2/28/2011 11:07:37 AM - Was this helpful?
    I'm getting the error "The maximum number of cookie values has been reached" when I am logged into WebAdvisor. The same issue will happen with Student workflows, Web Time Entry Workflows, etc. (link)

    This error may have been caused by opening four or more WebAdvisor hyperlink windows. For example, if a user is reviewing their budget and clicks on the Actuals, which opens a new window, then clicks on a Voucher, which opens a new window;  and the user does not close any of the child windows, and attempts to select another Actual, they will get the error.

    All child windows must be closed using the CLOSE WINDOW button. If the user uses the browser's red X to close the windows, they will still get the error and be forced to log out and back in to WebAdvisor.

    If this does not solve the problem you may need to review and then delete the webadvisor stored cookies.

    In Chrome - Chrome Settings/Advanced/Content Settings/All Cookies &Site Data/Search "WebAdvisor"/ and Click X to to right of webadvisor.wlu.edu cookie to delete it

     

    Score: 1.9 - Updated: 1/29/2015 2:53:08 PM - Was this helpful?
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