Washington and Lee University
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How does an office access Grant (server)? (link)
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Score: 100.0 - Updated: 10/4/2011 4:24:31 PM - Was this helpful?
What is the information for Grant server? (link)
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Score: 90.0 - Updated: 4/17/2012 1:45:59 PM - Was this helpful?
How do I (Student) install the Microsoft Office product on my computer? (link)
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Applies To: Students

Score: 78.6 - Updated: 2/25/2015 11:19:36 AM - Was this helpful?
Can I get Office on my iPad or iPhone? (link)
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Score: 38.3 - Updated: 10/27/2014 3:10:15 PM - Was this helpful?
How to I create a PDF from a Word Document? (link)

1. Open the Word Document.

2. Click on File in the upper Left hand corner.

3. Click on Save As

4. Choose PDF from the Save as type drop down.

5. Name the file and click save.

The PDF will be created in the same folder as the original word document.

Score: 35.0 - Updated: 10/4/2013 10:51:13 AM - Was this helpful?
What free student software is available and how do I install on my computer? (link)

Anti-Virus Software (Windows)

To install anti-virus software on your computer you must first uninstall any other antivirus software you might have before installing ours. Then click on the link Microsoft Security Essentials for Windows 7/Vista/XP and install using Internet Explorer.

Microsoft Office 2010 or 2013 and 2011

Our license agreement with Microsoft provides students with rights to Windows operating system upgrades, Microsoft Office for Windows and MacOS.

  • Students are entitled to upgrade to the latest versions until their graduation then you will have a perpetual license(s) for your installed version.
  • Students that withdraw from the University without graduating must uninstall the Microsoft products acquired through this license agreement.

To install Office on your computer go to http://wlu.onthehub.com and click the "Sign In" link. If you are prompted, provide your W&L username and password. Click on the product you want and Add to Cart.

  • Microsoft downloads are FREE for students.
  • You can order backup discs for your products for $13.95 each.
  • You can order an Extended Access Guarantee for $4.95 which gives you 24 months of access to your download(s) and license key(s).

Complete and confirm your order. Once your order has been placed, you'll receive an e-mail with a link to your downloads. KEEP TRACK OF YOUR PRODUCT KEY(S)
You will be prompted to do a one time installation of Secure Download Manager. Follow the steps on the web page. Check the Download location at the top of the screen and make sure you have sufficient disk space in the Download Location and "Start Download".

If you have questions, please e-mail helpdesk@wlu.edu

Applies To: Students

Score: 35.0 - Updated: 6/6/2013 10:02:03 AM - Was this helpful?
Where can students and employees download Office and antivirus software for their personal computers? (link)

Students can download Office products and antivirus from the Student Software Download page.

Employees can download Office products and antivirus from the Employee Software Downloads page

 

Score: 24.2 - Updated: 9/30/2014 2:20:37 PM - Was this helpful?
How do I access WebAdvisor? (link)

In a web browser, go to go.wlu.edu/webadvisor

Score: 15.0 - Updated: 7/6/2015 8:46:58 AM - Was this helpful?
Where can you access ARTstor? (link)
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Score: 15.0 - Updated: 9/28/2015 8:21:43 AM - Was this helpful?
How do I access RightFax? (link)

Point your Web browser to go.wlu.edu/fax.

Score: 15.0 - Updated: 4/21/2014 9:45:30 AM - Was this helpful?
What is included with the Office 2007? (link)

Microsoft Office 2007 includes Word, Excel, PowerPoint, and Access.

 

Score: 12.0 - Updated: 4/14/2011 11:03:44 AM - Was this helpful?
How do I toast a bagel on the office coffee maker? (link)

First, make sure that each carafe is at least half full. Then cut your bagel in half and wrap each half in a paper towel. Place each half the wrapped bagel face first onto a heating plate on the coffee maker, then place the coffee carafe on top of it. The hotplate will heat the face of the bagel, while the pot heats the top of it. DO NOT LEAVE THE BAGEL UNATTENDED. After two minutes you should test the Bagel for doneness.   

Score: 10.0 - Updated: 5/18/2010 12:58:23 PM - Was this helpful?
Which machines have the Office 2007 Suite? (link)

The Office 2007 Suite is located on the American Paint and the American Saddlebred, and the Morgan images in the Stable.

Score: 10.0 - Updated: 4/14/2011 10:53:39 AM - Was this helpful?
Problem setting my Outlook Out of Office rule. (link)
( Restricted to authenticated ITS users. )

Applies To: Faculty, Staff

Score: 10.0 - Updated: 1/29/2014 3:58:10 PM - Was this helpful?
How do I access Outlook from the Web? (link)

For W&L staff and faculty:

1. Open up a web browser (Internet Explorer, Firefox or Safari, for example.)

2. Go to https://owa.wlu.edu (OWA is an acronym for Outlook Web App)

Score: 10.0 - Updated: 7/9/2013 4:28:37 PM - Was this helpful?
How do I access my Phonemail from on campus? (link)

PhoneMail has two access numbers. The number you dial is determined by the last digit of your phone number.

* * *Even numbers dial 8080

* * *Odd numbers dial 8090

  1. Dial your PhoneMail direct access number
  2. Dial your extension number followed by #. Special Note for Residents Sharing a Room and Phone: Double room residents must add a 1 or a 2 after your extension number while accessing PhoneMail. Names are loaded alphabetically. For example, if Sarah Bailey and Ann Jones share extension 4005, Sarah's PhoneMail box will be 40051 and Ann's will be 40052.
  3. Dial your password and press "#".
  4. Follow the PhoneMail prompts for options available to you.

    TIP: If you are in a single room and accessing PhoneMail from your own extension, you can simply press # in step 2 above.

Applies To: Faculty, Staff, Students

Score: 10.0 - Updated: 10/1/2010 2:33:41 PM - Was this helpful?
How do I access SCOLA online? (link)
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Score: 10.0 - Updated: 1/31/2012 9:35:34 AM - Was this helpful?
How will I access my Office365 (students)? (link)
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Applies To: Students

Score: 10.0 - Updated: 4/30/2014 11:35:58 AM - Was this helpful?
What do I do to access my files from off campus? (link)
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Score: 10.0 - Updated: 8/17/2015 10:46:03 AM - Was this helpful?
How do I a student access my email? (link)
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Applies To: Students

Score: 10.0 - Updated: 8/17/2015 11:44:06 AM - Was this helpful?
How do I access a calendar someone shared with me? (link)
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Score: 10.0 - Updated: 10/5/2016 11:26:55 AM - Was this helpful?
I lost the document I was working on. Where should I look for it (Office 2010)? (link)

If your computer crashes or the Office 2010 application you are using fails click on "File" > "Options" > " Save" and look for the "Auto Recovery file location". Copy that location and paste in into your Run window (Start > Run in XP Start > Search files and folders in Windows 7).  You can also browse to this location.

If you do not find your document use Search to search for any file that was created during the timeframe you worked on your document. While you work on a document temporary files are created and by opening these files ( .tmp files) with word or wordpad you may find your document.  

Score: 8.6 - Updated: 10/21/2013 5:24:12 PM - Was this helpful?
How to rebuild Office database on a Mac? (link)
( Restricted to authenticated ITS users. )
Score: 8.6 - Updated: 9/24/2013 10:33:14 AM - Was this helpful?
I'm in Development office and I can't print on new BizHub? (link)
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Score: 8.6 - Updated: 8/22/2014 10:52:20 AM - Was this helpful?
Where do I download Box (Box at W&L) for Office 2013? (link)

The download is available on the Box.com website in the article here: https://support.box.com/hc/en-us/articles/203053636#bfo_fi

Score: 8.6 - Updated: 11/14/2014 11:01:33 AM - Was this helpful?
Is Box for Office available for Mac users? (link)

No, unfortunately not. From the Box.com website:

Box for Office is not compatible with the following products:

  • Office 2007 or older
  • Windows XP or older
  • Any version of Office for Mac
    • Unfortunately, the Mac version of Office is not nearly as extensible as the version on Windows, so it is not currently possible for developers to create as rich of an integration.
Score: 8.6 - Updated: 11/14/2014 11:03:48 AM - Was this helpful?
Fix to MOSS 2007 and Office 2010 problem? (link)
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Score: 7.5 - Updated: 10/7/2010 2:56:11 PM - Was this helpful?
How do I access a shared mailbox on my PC in Outlook Client after I have been granted access? (link)

Outlook 2010/2013

  1. While logged in to Outlook select File Tab and click on Account Settings.
  2. In the Account Settings window highlight your Microsoft Exchange account and select Change.
  3. In the Change E-mail Account window select the More Settings button.
  4. Navigate to the Advanced tab.
  5. In the ‘Open these additional mailboxes’ display select the ‘Add’ button.
  6. Enter the name of the shared mailbox and select OK.
  7. Select OK again and close all previous windows.
  8. You will now have a permanent link to the shared mailbox in your mail folder hierarchy.
  9. NOTE: Sent Items behavior can be configured in one of two ways. To set the Sent Item configuration, login to the shared mailbox through  OWA, Select Options, Settings, and the  Sent Items tab:
    1.  
      • Sender: Copies the message to the Sent Items folder of the sender only  (set by default)
      • SenderAndFrom: Copies the message to the Sent Items folder of both the sender and the shared mailbox

Applies To: Faculty, Staff

Score: 7.5 - Updated: 2/25/2015 10:19:36 AM - Was this helpful?
How do I access a shared mailbox on Mac after I'm given access? (staff) (link)

A shared mailboxes can be accessed via OWA.

To open the shared mailbox, simply add the mailbox email address to the end of your normal OWA URL. Authenticate using your normal domain credentials. (https://owa.wlu.edu/owa/mailboxname@ad.wlu.edu)

Applies To: Staff

Score: 7.5 - Updated: 10/21/2013 5:26:41 PM - Was this helpful?
How do I (Student) quit Office365 Service when installing Office 2011? (link)
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Applies To: Students

Score: 7.5 - Updated: 10/21/2014 11:49:47 AM - Was this helpful?
How do I access Interlibrary loan? (link)

https://illiad.wlu.edu/ using W&L network ID and password.

Score: 7.5 - Updated: 10/1/2010 2:25:54 PM - Was this helpful?
Who can access Interlibrary loan? (link)

W&L faculty, staff, and students.

Score: 7.5 - Updated: 10/1/2010 2:26:10 PM - Was this helpful?
How do I access a virtual applications and/or desktop? (link)

Virtual applications and/or desktop may be accessed through the following website. Log in with your W&L network username and password:

http://myvi.wlu.edu

Please log off when you are finished, to free up resources for others.

 

Score: 7.5 - Updated: 9/28/2015 9:26:57 AM - Was this helpful?
Why can't I access Lynda tutorials? (link)
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Applies To: Faculty, Staff, Students

Score: 7.5 - Updated: 8/27/2013 2:19:28 PM - Was this helpful?
Where can I access Camtasia Player? (link)

Camtasia Player is on the American Saddlebred image in the Stable.

Score: 7.5 - Updated: 4/13/2011 10:15:37 AM - Was this helpful?
How do I access Informer Web Reporting? (link)

In your browser, go to http://go.wlu.edu/datareporting

Applies To: Faculty, Staff

Score: 7.5 - Updated: 10/27/2014 1:06:27 PM - Was this helpful?
What is the address to access Box at W&L? (link)

You have two options:

http://box.wlu.edu

http://wlu.box.com

 

Score: 7.5 - Updated: 11/21/2014 8:06:03 AM - Was this helpful?
How to Set Envelope Font Defaults in Microsoft Office Word 2010 (link)

Open Word 2010, click on Mailings tab on the Ribbon:

1.Click on Envelopes
2.Click on Options
3.Under Delivery Address, click on Font
4.Choose desired Font, i.e. Calibri, Regular, Size 12
5.Click on Set As Default and select Yes (Do you want to change the default envelope address font to Calibri, 12pt?)

Then, click on Font under Return Address
Repeat steps 3 to 5.
click on OK, then click on Close.
Save the document.

If the default goes back to +Headings.
Show hidden files then edit the Normal.dot template in
Documents and Settings\user\Application Data\Microsoft\Templates\normal.dot and save. 



 

Score: 6.7 - Updated: 10/4/2013 10:47:21 AM - Was this helpful?
How do I print files on a Bizhub in an office outside normal business hours? (link)
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Applies To: Faculty, Staff

Score: 6.7 - Updated: 7/30/2014 10:08:14 AM - Was this helpful?
How do I check or change my voicemail on my NEC phone when I am away from my office? (link)
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Applies To: Faculty, Staff

Score: 6.7 - Updated: 6/16/2014 11:29:45 AM - Was this helpful?
How do I access Safari Books Online? (link)

Through Annie at: http://annie.wlu.edu:80/record=b1694155

 

Directly at: http://ezproxy.wlu.edu/login?url=http://proquest.safaribooksonline.com/?uicode=washleeu

 

Safari Books Online provides the full text of books and other print resources, and is available to all W&L faculty, students and staff. Many books on information technology are included in the collection, which includes reference sources from many of the leading technology publishers, including Adobe, Microsoft, O'Reilly, QUE and Sams. Featuring more than 12,000 titles, it covers Office 2010, Adobe graphics applications, Java, Web development, Windows, XML, Linux/Unix, and more.

 

Score: 6.0 - Updated: 11/27/2012 4:01:21 PM - Was this helpful?
As an employee how do I access the GPS system for my account? (link)
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Applies To: Faculty, Staff

Score: 6.0 - Updated: 1/7/2015 9:15:49 AM - Was this helpful?
How do Macintoshes access the Junos Pulse VPN? (link)
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Applies To: Faculty, Staff, Students

Score: 6.0 - Updated: 6/5/2014 10:17:35 AM - Was this helpful?
Why can't I access Facebook on the wireless network? (link)

Various restrictions apply to the guest wireless network, including limited speed, and restricted access to some web sites, including Facebook. W&L faculty, staff and students can get the best quality connection by registering for W&L's secure wireless network. To do that, point your browser on your wireless device to http://wireless.wlu.edu and follow the directions.

 

Score: 6.0 - Updated: 9/3/2010 10:10:02 AM - Was this helpful?
How do I access my Phonemail from home or other off campus location? (link)

PhoneMail has two access numbers.  The number you dial is determined by the last digit of your phone number.

Even numbers dial 458-8080

Odd numbers dial 458-8090

1. Dial your PhoneMail direct access number
2. When PhoneMail answers, dial your on-campus extension umber and then press "#".
3. Dial your password and pres "#".

Applies To: Faculty, Staff, Students

Score: 6.0 - Updated: 1/29/2013 11:51:39 AM - Was this helpful?
I can’t access my archived e-mail (evault). Is there something I can do? (link)

Browse to this location: \\maltiris2\SoftwareDelivery\Symantec\EVault Plug-in and install EVClient_en.msi

 

If you still are unable to acces your archieved e-mails, call the Information Desk at x4357 or send an email to help@wlu.edu giving us the details and we will contact you.

Applies To: Faculty, Staff

Score: 6.0 - Updated: 11/22/2011 2:56:48 PM - Was this helpful?
What username and password do I use to access the Informer reporting? (link)
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Applies To: Faculty, Staff

Score: 6.0 - Updated: 10/22/2014 10:18:33 AM - Was this helpful?
Where can I have access to Creative Cloud? (Students) (link)
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Applies To: Students

Score: 6.0 - Updated: 8/14/2015 9:25:15 AM - Was this helpful?
How do I access a shared mailbox on my Mac in Outlook 2011 after I have been granted access? (link)

Outlook 2011

  1. While logged in to Outlook select Tools and then Accounts.
  2. In the Accounts window highlight your Microsoft Exchange account and select Advanced.
  3. In the Advanced window select the Delegates tab.
  4. Navigate to the People I am delegate for section.
  5. Click Add or + button.
  6. In the Select Users search field; enter the name of the shared mailbox and then click then click Find.
  7. Highlight the mailbox name then click OK and OK to close all previous windows.
  8. You will now have a permanent link to the shared mailbox in your mail folder hierarchy.

Applies To: Faculty, Staff

Score: 5.5 - Updated: 5/2/2014 9:59:49 AM - Was this helpful?
URLs--What are the web addresses used to access SharePoint at WLU? (link)
You can access the collaboration portal by going to https://sharepoint.wlu.edu/Pages/Default.aspx

Applies To: Faculty, Staff

Score: 5.0 - Updated: 7/29/2013 9:28:28 AM - Was this helpful?
How do I access my faculty/staff account using a POP client? (link)
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Applies To: Faculty, Staff

Score: 5.0 - Updated: 10/1/2010 2:31:18 PM - Was this helpful?
What is the server path for accessing student organization folders? (link)
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Applies To: Students

Score: 5.0 - Updated: 10/1/2010 2:55:12 PM - Was this helpful?
How do I revoke or change other people's access to my contacts folders? (link)

In Microsoft

At any time, you can change or revoke someone's access permissions to your contacts folders.
1. In Contacts, in the Navigation Pane, right-click the contacts folder for which you want to change permissions.
NOTE If you are using the Navigation Pane in Minimized view, in Contacts, click Navigation Pane, and then right-click the contacts folder for which you want to change access permissions.
2. Click Change Sharing Permissions.
3. Do one of the following:
• Revoke or change access permissions for everyone
1. On the Permissions tab, in the Name box, click Default.
2. Under Permissions, in the Permission Level list, click None to revoke permissions or any of the other options to change permissions.
View descriptions of permission levels
WITH THIS PERMISSION LEVEL (OR ROLE) YOU CAN
Owner Create, read, modify, and delete all items and files, and create subfolders. As the folder owner, you can change the permission levels that other people have for the folder. (Does not apply to delegates.)
Publishing Editor Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
Editor Create, read, modify, and delete all items and files.
Publishing Author Create and read items and files, create subfolders, and modify and delete items and files that you create. (Does not apply to delegates.)
Author Create and read items and files, and modify and delete items and files that you create.
Contributor Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
Reviewer Read items and files only.
Custom Perform activities defined by the folder owner. (Does not apply to delegates.)
None You have no permission. You cannot open the folder.
• Revoke or change access permissions for one person
1. On the Permissions tab, in the Name box, click the name of the person whose access permissions you want to change.
2. Under Permissions, in the Permission Level list, click None to revoke permissions or any of the other options to change permissions.
View descriptions of permission levels
WITH THIS PERMISSION LEVEL (OR ROLE) YOU CAN
Owner Create, read, modify, and delete all items and files, and create subfolders. As the folder owner, you can change the permission levels that other people have for the folder. (Does not apply to delegates.)
Publishing Editor Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
Editor Create, read, modify, and delete all items and files.
Publishing Author Create and read items and files, create subfolders, and modify and delete items and files that you create. (Does not apply to delegates.)
Author Create and read items and files, and modify and delete items and files that you create.
Contributor Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
Reviewer Read items and files only.
Custom Perform activities defined by the folder owner. (Does not apply to delegates.)
None You have no permission. You cannot open the folder.
3. Repeat step 2 for each person whose access permissions you want to modify.

 

Applies To: Staff

Score: 5.0 - Updated: 5/5/2010 3:12:41 PM - Was this helpful?
How do Windows machines access the Junos Pulse VPN? (link)
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Score: 5.0 - Updated: 6/5/2014 10:22:57 AM - Was this helpful?
I'm a student and my mail server of m.outlook.com stopped working, what do I use? (link)

Microsoft has now changed the server to outlook.office365.com for mobile/POP/IMAP.

Applies To: Students

Score: 5.0 - Updated: 6/2/2015 10:14:07 AM - Was this helpful?
Is there an LDAP server that an email client like Thunderbird can connect to for addresses? (link)
Unfortunately no, there is no LDAP server for address lookup. We have chosen not to expose our GAL or directory to LDAP searches.
Score: 4.3 - Updated: 7/15/2013 3:48:37 PM - Was this helpful?
How do I access Enterprise Vault on Outlook 2010? (link)

Please follow the detailed and illustrated instructions in the Related Resources.

Applies To: Faculty, Staff

Score: 4.3 - Updated: 1/14/2011 10:12:38 AM - Was this helpful?
How do I (user) install Team Viewer (remote access)? (link)
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Score: 4.3 - Updated: 8/17/2015 10:38:36 AM - Was this helpful?
How long do I have access to e-mail after leaving the University? (Faculty/Staff) (link)
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Score: 4.3 - Updated: 7/12/2013 2:35:42 PM - Was this helpful?
How do I access a shared mailbox through Outlook Web App (OWA)? (link)
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Applies To: Faculty, Staff

Score: 4.3 - Updated: 9/21/2016 2:43:16 PM - Was this helpful?
How do I access the Personal Directory on my NEC phone? (link)
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Score: 4.3 - Updated: 2/21/2014 10:11:46 AM - Was this helpful?
I have an Error 0x8004920a when trying to access mail.wlu.edu through FireFox or Safari. (link)

This error occurs sometimes when using Firefox or Safari to access your Outlook Live account. Here's how to fix the problem:

In Firefox, go to tools, options, then click the privacy tab and click "remove individual cookies".  Then search for outlook and delete all OUTLOOK.COM cookies.  It should now work.  This method may vary in different browsers and versions of firefox.

In Safari, go Preferences/Security/Show Cookies and delete all OUTLOOK.COM cookies.

*Do NOTdelete ALL Cookies - just the outlook.com ones!*

Applies To: Students

Score: 3.8 - Updated: 9/10/2010 3:18:07 PM - Was this helpful?
How do prospective students access the Generals' HQ Applicant Portal? (link)

Prospective students access using their personal e-mail address.  The one they used when they applied.  Prospective students create an account (GHQ Applicant Portal "Account Creation" page) and are then sent a 5 digit pin in an email, incuding a link back to the portal where they create a password.

Score: 3.8 - Updated: 4/27/2011 10:25:17 AM - Was this helpful?
How do I access a folder that's on the network (H Drive, L Drive, I Drive) with my Macintosh? (link)
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Applies To: Faculty, Staff, Students

Score: 3.3 - Updated: 1/15/2015 3:36:34 PM - Was this helpful?
How do I install the Citrix virtual desktop software, so that I can access myVi? (link)
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Applies To: Faculty, Staff, Students

Score: 3.3 - Updated: 8/14/2015 9:33:21 AM - Was this helpful?
How do I access network drives (L:, H:, I:, J: ) on my computer or smart device? (link)

1. Go to myvi.wlu.edu and authenticate. If it the first time you will be asked to install the Citrix client.

2. Choose a virtual desktop

3. Go to Computer (My Computer on Windows XP) and you should see the L: drive listed.

If you would like instructions for mapping a network drive on your computer, please send an email with your request to help@wlu.edu or call the Information Desk at extension 4357.

Score: 3.3 - Updated: 10/26/2015 1:45:47 PM - Was this helpful?
Can I access Sakai on my smart phone? (link)
You can check updates to your Sakai sites on your smart phone! Just 
go to http://sakai.wlu.edu/portal/pda and log in. This interface 
makes it much easier to check on your classes when you're not at 
your computer.

Applies To: Faculty, Students

Score: 3.3 - Updated: 1/12/2011 4:30:50 PM - Was this helpful?
How do I access Outlook Shared Mailboxes with IMAP Clients (iPad, Droid)? (link)
  1. Within your IMAP client add a new mail account
  2. For the full name field enter the shared mailbox name (or the name you would like to display when an email is sent from this account)
  3. For email address enter the SMTP email address for the shared mailbox.
  4. For password enter your own password
  5. For username enter ad/youraccountname/shared-mailbox-name (ex: ad/smithj/shredmail). Set account type to IMAP
  6. Set incoming mail server to owa.wlu.edu
  7. Set connection security to SSL/TLS using port 993
  8. Set the Outgoing Server to use SMTPA, and use your email/password for authentication.  You will not acutally use this, but most IMAP connection require this step.

Applies To: Faculty, Staff

Score: 3.3 - Updated: 6/16/2014 9:29:14 AM - Was this helpful?
How long will departing faculty or staff members have access to their W&L Box.com account? (link)

You will have 30 days after your departure date to move your data out of your W&L Box.com account. At the point that your W&L network account becomes inactive, you will no longer be able to access your W&L Box.com account.

Applies To: Faculty, Staff

Score: 3.3 - Updated: 1/22/2015 10:04:17 AM - Was this helpful?
I am Having Problems with Outlook Web Access (OWA) in Mozilla Firefox on My Mac (link)

Download Qualys BrowserCheck: https://browsercheck.qualys.com/

Install this Mozilla Firefox plug-in. Click on Scan to find the plug-ins that need to be updated. Install the updates. Restart Firefox and log into OWA.

Score: 3.0 - Updated: 1/29/2014 3:36:27 PM - Was this helpful?
Will emeriti faculty and staff continue to have access to their W&L box.com (Box at W&L) accounts? (link)

No, emeriti faculty and staff will not retain access to these resources.

Applies To: Faculty, Staff

Score: 3.0 - Updated: 11/14/2014 11:03:17 AM - Was this helpful?
How do I access my faculty or staff W&L email, calendar and contacts from my iPhone, iPod Touch or iPad? (link)
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Applies To: Faculty, Staff

Score: 2.7 - Updated: 2/15/2013 1:40:21 PM - Was this helpful?
How do I configure Firefox not to require my username and password for every W&L site I access after I've already entered it one time? (link)
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Score: 2.7 - Updated: 6/10/2011 11:03:47 AM - Was this helpful?
How can a professor re-gain access to a previous term's course folder structure on the "L: drive" (mfsacad1/acadshared)? (link)
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Applies To: Faculty, Staff

Score: 2.3 - Updated: 9/17/2012 4:02:10 PM - Was this helpful?
Why do authenticated forms embedded in unauthenticated web pages display a 401 Access Denied error using Firefox 40? (link)

Version 40 of Firefox intentionally disables authenticated content embedded in unauthenticated web pages if the page and content are in different domains. 

This can be manually fixed by:

  • typing “about:config” in the address bar
  • clicking “I’ll be careful, I promise!”
  • searching for the Preference Name:  network.auth.allow-subresource-auth
  • Click the “1” next to that in the Value column and change to “2”
  • click OK. 

Once you refresh the page it will prompt for login. 

Score: 2.3 - Updated: 9/8/2015 10:29:38 AM - Was this helpful?
How does an administrative assistant access and use Datatel to find course and student information in order to support their department and its faculty members? (link)

If you need access to Colleague, please go to https://managementtools.wlu.edu/AccessRequest/ and request an account. Once the proper approvals are granted, an account will be set up for you. Accounts are set up on an individual basis and they should not be shared with anyone. In most cases, when dealing with course and student information, the Registrar’s office will provide some level of training or guidance on how to access the data you require.

 

 

If you already have access to Colleague but cannot remember your login information or have issues accessing the system, go to http://webhelpdesk.wlu.edu and create a ticket under the category of Administrative Data – Colleague Issues/Requests. Once submitted, the ticket will be automatically routed to the appropriate person who can help you resolve problems.

Score: 2.1 - Updated: 6/4/2012 12:05:10 PM - Was this helpful?
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