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Word won't save as a pdf, what can I do? (link)
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Score: 82.0 - Updated: 9/27/2013 9:16:23 AM - Was this helpful?
How do I convert a document saved in Apple Pages to a Microsoft Word document? (link)

In Pages, Click File, Export, and choose Word for the file format.

NOTE:  Students must export to Word format in order for many of their professors to be able to open their documents.

Score: 80.0 - Updated: 9/20/2010 2:16:19 PM - Was this helpful?
How do I convert (open) a Word Perfect (.wpd) to Word? (link)

Save the Word Perfect or .wpd document and save to your desktop.

Open Word.

Open the document with the .wpd extension located on your desktop.

The converter will run and you Save document as a Word document.

There maybe formatting that needs to be updated. 

Score: 80.0 - Updated: 7/26/2010 9:34:08 AM - Was this helpful?
How do I create and print an envelope in Word 2007? (link)

To Create an envelope:

From the Ribbon, select the Mailings tab.
In the Create section, select the Envelopes button.
Under the Envelopes tab, enter the information for the Delivery address.
Enter the information for the Return adress if necessary.
Click Print to print your envelope.

Print will send your envelope to your default printer.
If you have a laser jet the bypass tray will have a diagram of how to place your envelope.
If you have a BizHub the envelope is loaded in the bypass tray with the side to be printed on facing down and the top towards you.

Applies To: Faculty, Staff

Score: 80.0 - Updated: 9/17/2014 5:46:40 PM - Was this helpful?
Can I print both Portrait and Landscape in the same Word document? (link)

Yes you can print both in the same document.

Under the Page Layout Ribbon you have the Orientation and Breaks options.

When you get to where you want the next Orientation you click on Breaks and Select Next Page and then change the Orientation.

You can do this throughout the document.

 

Score: 80.0 - Updated: 4/13/2011 4:40:55 PM - Was this helpful?
How can I open a corrupted document? (link)

If you find that you can not open an important document in word your best hope is to try to open it in another application.

Right click on the offending document and choose "Open With", then choose Wordpad or Notepad (you may have to browse for these applications).  If the document is still corrupted in one of these applications and it has been stored on a network drive you can create a help ticket with the request type "Network > File Recovery" and the last backed up copy of the document (usually midnight the night before your request) can be restored to your network drive.

Score: 80.0 - Updated: 6/7/2012 2:40:14 PM - Was this helpful?
How do I center a label in Word? (link)

Open up your label form.
On the Home Ribbon under Paragraph click Center.
Ctrl A to select all the cells.
In the top left cell right click in the blue.
Click Center.
Save this as a template named label number form - for example 5660form.doc.

Score: 80.0 - Updated: 10/4/2013 10:55:07 AM - Was this helpful?
How do I fix MS Word 2007 crashes? (link)
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Score: 77.5 - Updated: 9/21/2010 2:15:15 PM - Was this helpful?
How do I convert an inDesign file to a pdf? (link)

A user followed the steps here and was able to convert and send document as pdf.

Score: 77.5 - Updated: 6/17/2011 10:32:32 AM - Was this helpful?
My envelopes in Word are double spaced what do I do? (link)

View the screen shot that shows how to go to  HOME > Change Styles > Select Word 2003, then single spacing is restored, even for envelopes, within the Mailings feature.

 

 

Score: 77.5 - Updated: 6/30/2011 2:07:36 PM - Was this helpful?
I copied data from Excel into Word and it wants to update the link, what do I do? (link)

First select the entire document by clicking Control A.

Then click Control/Shift/F9 and it will remove all links.

Save the document.

Score: 75.0 - Updated: 8/3/2012 12:50:57 PM - Was this helpful?
How do I convert footnotes to endnotes in Word 2011 on a Mac? (link)
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Score: 73.8 - Updated: 2/26/2013 10:08:05 AM - Was this helpful?
How do I do a mail merge? (link)

Mail merges can be done in Word.  If you need assistance please contact the Information Desk at X 4357 or enter a ticket in WebHelpDesk.  See Related Resources if using Word 2010.

Score: 70.0 - Updated: 11/12/2012 11:40:36 AM - Was this helpful?
How to I create a PDF from a Word Document? (link)

1. Open the Word Document.

2. Click on File in the upper Left hand corner.

3. Click on Save As

4. Choose PDF from the Save as type drop down.

5. Name the file and click save.

The PDF will be created in the same folder as the original word document.

Score: 65.0 - Updated: 10/4/2013 10:51:13 AM - Was this helpful?
How do I activate my Adobe PDF Toolbar in Word 2010? (link)

Office 2010 applications
    Click the File tab, and then click Option.
    Click Add-Ins on the left side of the dialog box.
    Do one of the following:
        If PDFMOutlook or Acrobat PDFMaker Office COM Add-in is not listed, choose COM Add-Ins from the Manage pop-up menu and click Go.
        If PDFMOutlook or Acrobat PDFMaker Office COM Add-in is listed under Disabled Application Add-ins, select Disabled Items from the Manage pop-up menu and click Go.

    Select PDFMOutlook or Acrobat PDFMaker Office COM Add-in and click OK.
    Restart the Office application.

Score: 56.7 - Updated: 1/27/2015 10:20:20 AM - Was this helpful?
How do I keep my table formatting in Word when transferring it to Excel? (link)

1) In Word, Do a Find->Replace to change all the line breaks to $$$$

  • Find: ^p
  • Replace with: $$$$
  • Click ‘Replace All’

2) Select your table and copy it to Excel

3) In Excel, do a Find-Replace to change all the $$$$ back to line breaks

  • Find: $$$$
  • Replace with: (control-j)
  • Click ‘Replace All’

 

Score: 41.0 - Updated: 4/9/2012 2:44:31 PM - Was this helpful?
Excel formatting of phone/social security columns does not merge to Word - is there a fix? (link)

Word 2007 and Word 2010

  1. Start Word, and then open a new blank document.
  2. Go to Word Options
    • In Word 2007, click the Office Button, and then click Word Options.
    • In Word 2010, click File, and then click Options.
  3. On the Advanced tab, go to the General section.
  4. Click to select the Confirm file format conversion on open check box, and then click OK.
  5. On the Mailings tab, click Start Mail Merge, and then select Step By Step Mail Merge Wizard.
  6. In the Mail Merge task pane, select the type of document that you want to work on, and then click Next.
  7. Under Select starting document, select the starting document that you want to use, and then click Next.
  8. Under Select recipients, click Use an existing list, and then click Browse.
  9. In the Select Data Source dialog box, locate the folder that contains the Excel workbook that you want to use as your data source, select the workbook, and then click Open.
  10. In the Confirm Data Source dialog box, click to select the Show all check box. Click MS Excel Worksheets via DDE (*.xls), and then click OK.
  11. In the Microsoft Excel dialog box, under Named or cell range, select the cell range or worksheet that contains the data that you want to use, and then click OK.
    NOTE: Your data now appears in the Mail Merge Recipients dialog box with the same formatting that appears in the Excel worksheet.
Score: 37.7 - Updated: 7/28/2011 3:12:21 PM - Was this helpful?
How to I combine mutliple PDFs into one file? (link)

1. Open Adobe Acrobat Professional (White Icon with a Red A)

2. Click on the "Create PDF" Button

3. Choose "Create from Multiple Files"

4. In the Add Files Section, Click on Browse and browse to the files you want to add.

5. When you are done adding files, you may arrange the files in the order you choose.

6. When you are done, Click Ok. 

7. The PDF will combine all the files, click on Save to safe your file.

Score: 35.0 - Updated: 9/24/2010 2:03:31 PM - Was this helpful?
How do I save my "Pages" document to "Word" to turn in my work? (link)

Students: If you are using Apple's "Pages" to create your documents,

you need to save as a Word document before you turn in your work.

Here's how:

 

1. In Pages, go to File > Save as

2. Click the down arrow by the Save As box.

3. Check the box, "Save Copy as: Word Document"

 

You can also go to: http://www.wlu.edu/x49936.xml and download

Office 2008 for the Macintosh. (W&L has a site license for Microsoft

Office for all university computers and for all student computers so

that everyone has access to a common software set.)

Applies To: Students

Score: 10.0 - Updated: 9/21/2010 10:26:10 AM - Was this helpful?
How do I compress a PDF (Adobe)? (link)

1. Open the File in Adobe Acrobat Professional (American Paint).

2. Go to Document and then Reduce File Size.

3. When asked about compatibilty, leave it compatiable with only the most recent version.

4. Give it a file name and save.

Score: 10.0 - Updated: 6/14/2012 10:05:19 AM - Was this helpful?
What is Document Connection? (link)

Document Connection is part of Microsoft Office 2008 Service Pack 2 for the Macintosh. It makes it easier for Macintosh users to work with document libraries in SharePoint.

Score: 10.0 - Updated: 3/26/2010 9:39:08 AM - Was this helpful?
How do I create a link in Ingeniux? (link)
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Score: 10.0 - Updated: 6/19/2012 11:13:58 AM - Was this helpful?
How do I create new users in MDID? (link)
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Score: 10.0 - Updated: 9/23/2010 9:19:10 AM - Was this helpful?
How do I save a Prezi as a pdf? (link)
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Score: 10.0 - Updated: 1/29/2014 11:36:21 AM - Was this helpful?
What are "More Document Options" for the RightFax? (link)

More Document Options

This page lets you set additional document-specific transmission options. The default values are assigned by your RightFax administrator. After making changes, click the Submit Options button. The new information is only valid for the document currently being created and will not be saved.

Use Fine-Mode Resolution for Fax Body. Documents sent to fax addresses can be sent at two different resolutions: Normal (100 x 200 dots per inch) and Fine (200 x 200 dots per inch). Normal mode works well for draft-quality resolutions and shorter transmission times, while fine resolution is recommended for high-quality printed documents. Check this option to use fine mode.

Send Cover Sheet. Check this option to include a cover sheet on your document. By default, the RightFax Web Client will automatically create and send a cover sheet from the information entered on the Create/Edit Document page.

Use Fine-Mode Resolution for Cover Sheet. Check this option to render your document cover sheet in fine mode (200 x 200 dots per inch).

Cover sheet to use. Select a cover sheet from the drop-down list.

Form Type to Use. Overlay forms are image files that combine with your document so the two images appear together. Company letterhead is a commonly used overlay form. You can add one overlay form per document. Select the form you want to use from the list.

From Options. If you are creating an outgoing document, you can change your sender contact information as it will appear on your cover sheet. This lets you change the contact information for this document only. It will not affect your default settings.

Score: 10.0 - Updated: 4/21/2014 9:33:51 AM - Was this helpful?
How do I create anchor link? (link)
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Score: 10.0 - Updated: 9/18/2014 11:29:45 AM - Was this helpful?
How do I reduce the file size of an Adobe Acrobat PDF document? (link)

If you are scanning texts into Acrobat, it's good practice to take the following steps before sharing them so that the file size will be smaller and the document easier to download and print: 

1. Document > OCR Text Recognition > Recognize Text Using OCR (this recognizes the text and reduces the file size a lot)

2. Document > Reduce File Size, then choose Acrobat 7.0 (this is the backwards-compatibility issue mentioned above)

3. Document > Optimized Scanned PDF, then make sure the indicator is somewhere in the middle between Smaller File and Higher Quality. 

Applies To: Faculty, Staff, Students

Score: 8.6 - Updated: 6/14/2012 9:59:59 AM - Was this helpful?
How do I copy a document on a BizHub? (link)
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Score: 7.5 - Updated: 8/4/2014 9:57:10 AM - Was this helpful?
How do I create a PowerPoint 2007 presentation? (link)

After watching this 5 minute video from Microsoft Online, you’ll be creating your first PowerPoint 2007 presentation.

 

Microsoft video

Score: 7.5 - Updated: 6/4/2012 12:51:52 PM - Was this helpful?
What kind of page should I create in Ingeniux? (link)
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Score: 7.5 - Updated: 6/19/2012 11:10:56 AM - Was this helpful?
How do I read a pdf on the Kindle DX? (link)

Built-in PDF Reader for Kindle DX

Your Kindle DX can display PDF documents without losing the formatting of the original file. Send PDF documents directly to your Kindle (via your @Kindle address) or drag and drop PDF files from your computer to your Kindle (when connected via USB). You can also magnify PDFs by viewing them in landscape mode.

Some features are not currently supported, including annotations, Text-to-Speech, and zooming and panning.

Option to Convert PDF Files to Kindle Format

If you prefer to have your personal PDF documents converted to the Kindle format so you can take advantage of Kindle functionality such as variable font size, annotation, Text-to-Speech, etc., type "Convert" in the subject of the e-mail when you submit your personal document to your @kindle.com address.

Image-heavy PDF files are presented in landscape orientation and don't work with devices that have auto-rotation, so those will be delivered in the Kindle format.

Score: 7.5 - Updated: 5/19/2010 9:52:04 AM - Was this helpful?
How do I create an Outlook pst file? (link)
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Score: 7.5 - Updated: 11/1/2011 3:20:44 PM - Was this helpful?
How do I create and send a New Fax with RightFax? (link)

 

  • Log into RightFax and in the url line of your preferred browser enter go.wlu.edu/fax
  • Make sure "Use Windows Authentication" is checked and Click sign in
  • Click on the "New Fax" link to get to the Create/Edit Document page.
  • Under Primary Information all fields marked with a *red asterisk are required
  • Next to "Name," enter the name of the person or department to which you are sending the fax
  • Next to "Destination Type" use the default choice, “Fax Number,” to send a fax
  • Next to "Destination," type the destination fax number.
    • For on-campus fax numbers, use four digits only.
    • For an off-campus local fax number, dial 9 then the 7 digit number. For example: 95555555.
      • Don’t include hyphens or other non-numeric characters.
    • For an off-campus long distance fax number, dial 9 then 1 and the number. For example: 915555555555.
      • Don’t include hyphens or other non-numeric characters.
  • All other “To” fields are optional – complete as needed.
  • A cover sheet is automatically included in your fax. Type in any notes for the cover sheet in "Cover Sheet Notes".
Score: 7.5 - Updated: 3/2/2015 3:27:16 PM - Was this helpful?
How do I create a project site in Sakai? (link)

In Sakai:

  1. Go to the My Workspace tab.
  2. Click on Worksite Setup.
  3. Click New.
  4. Choose Project Site (not Portfolio Site)
  5. Click Continue
  6. Give your site a title.
  7. Click Continue
  8. Choose the tools that you would like to use in your project site.
  9. Click Continue twice
  10. Click Create Site
Score: 6.0 - Updated: 10/7/2013 2:30:35 PM - Was this helpful?
How do I create a phonemail distribution list? (link)

PhoneMail allow you to send a single message to a list of extensions through the Pesonal Distribution List feature. You are limited to 10 extensions per Distribution List and you may have up to 5 different lists. Use the following instructions to create a Distribution List and to send a message.

Access your PhoneMail box Press 9 (mailbox options) Press 1 (distribution lists) Press 1 (create) (PhoneMail will assign a D-List number) When prompted, enter the extension of the first person you want on the list and press # Repeat previous step for other entries (up to 10) Press # when you complete your entries Hang up

Be sure to write down the number of your distrubtion list along with the extensions included in that list.

To send a Message to a Distribution List(s): Access your PhoneMail box Press 1 (record) When prompted, record your message then press * #. Dial the D-List number and press # Repeat previous step for additional D-Lists Press # when done.

Applies To: Students

Score: 6.0 - Updated: 10/4/2010 9:01:26 AM - Was this helpful?
How do I create a personal group in Office365 (students)? (link)
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Applies To: Students

Score: 6.0 - Updated: 1/9/2015 9:41:19 AM - Was this helpful?
How do I create a public group in Office365 (students)? (link)
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Applies To: Students

Score: 6.0 - Updated: 1/9/2015 9:38:44 AM - Was this helpful?
How do I print gridlines with an Excel document? (link)

Select the worksheet(s) you want to print.

On the Page Layout tab, in the Sheet Options group, select the Print check box under Gridlines.

This prints the faint gridlines and not the bold table lines.

Score: 6.0 - Updated: 7/8/2011 9:59:42 AM - Was this helpful?
How do I create a Contact Group from scratch in Outlook? (link)

In the Outlook 2010

In Contacts, on the Home tab, in the New group, click New Contact Group.

In the "Name" box, type in the name of the Distribution List, i.e., "Committee Members".

On the Contact Group tab, in the Members group, click Add Members, and then click From Outlook Contacts, From Address Book or New Email Contact

  1. If you are adding a new email contact, enter the information for the person in the Add New Member dialog box.

If you are adding a member from Outlook Contacts or an Address Book, do the following:

  1. In the Address Book drop-down list, click the address book that contains the email addresses that you want to include in your Contact Group.
  2. In the list of names, click the names that you want, and then click Members. You can add names from different address books to the same Contact Group.
  1. Do this for each person whom you want to add to the Contact Group, and then click OK
  2. Click Save & Close in the top left.

The Contact Group is saved in your Contacts folder under the name that you give it.

 

Score: 5.0 - Updated: 2/10/2014 10:20:23 AM - Was this helpful?
How do I create a signature for my e-mail using the Outlook 2010 client? (link)
  1. In Outlook, click on File > Options > Mail.
  2. Click on Signatures.
  3. Click the New button.
  4. Type a name for your signature and click on OK.
  5. In Choose Default Signature:
  6. Select e-mail signature.
  7. Select if you want your signature added to New messages.
  8. Select if you want your signature added to Replies/Forwards.
  9. In Edit Signature, you have serveral options:  Type your signature, insert a picture, insert your business card, or add an hyperlink.
  10. Click on OK to return to your Mail.

Applies To: Faculty, Staff

Score: 5.0 - Updated: 7/12/2013 2:36:10 PM - Was this helpful?
How do I create a web page in iWeb '11? (link)

Apple has great tutorials on their site.  Please click here to find out more about iWeb.

Score: 5.0 - Updated: 4/5/2011 11:38:49 AM - Was this helpful?
How do I create or update a job ticket in WebHelpDesk via email? (link)

Technology work request tickets can be created simply by emailing your request to helpdesk@wlu.edu from a W&L email address. Your request will automatically be turned into a request ticket, and you will be sent a ticket confirmation.

You can reply to that email to update the job with further details, or simply send a new email to helpdesk@wlu.edu with the subject line Ticket your ticket number . (E.g. Ticket 12345) and your update in the body of the email.

Applies To: Faculty, Staff, Students

Score: 5.0 - Updated: 7/15/2013 3:30:11 PM - Was this helpful?
How do I create and send a New Fax with RightFax to an international number? (link)
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Score: 5.0 - Updated: 5/6/2014 10:41:20 AM - Was this helpful?
Can an Outlook mail merged email from Word be sent on behalf of someone else? (link)
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Score: 5.0 - Updated: 8/26/2014 11:10:31 AM - Was this helpful?
How to Create a PaperCut Scheduled Report for Monthly Detail. (link)
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Score: 5.0 - Updated: 10/9/2014 2:35:20 PM - Was this helpful?
How do I create Distribution Lists from an e-mail I've sent or received? (link)

There's not a direct way from the file menu, but you can do the following to save that group as a distribution list:

 

1. In the e-mail message you want to copy the names from, highlight the names in the To or Cc box.

2. Right-click and select Copy.

 

3. On the File menu, click on the down arrow next to NEW, and then select Distribution List.

 

4.  In the "Name" box, type a name for the distribution list.

 

5. Click "Select Members".

 

6. In the Members field, right-click, choose "Paste" and then OK. 

7. Click the "Save and Close" button to create the distribution list.

 

The first time you send to the distribution list, you will have to click CTRL + K, or the "Check Names" button to make the name of the list auto-complete.

Score: 4.3 - Updated: 9/24/2010 1:49:04 PM - Was this helpful?
I lost the document I was working on. Where should I look for it (Office 2010)? (link)

If your computer crashes or the Office 2010 application you are using fails click on "File" > "Options" > " Save" and look for the "Auto Recovery file location". Copy that location and paste in into your Run window (Start > Run in XP Start > Search files and folders in Windows 7).  You can also browse to this location.

If you do not find your document use Search to search for any file that was created during the timeframe you worked on your document. While you work on a document temporary files are created and by opening these files ( .tmp files) with word or wordpad you may find your document.  

Score: 4.3 - Updated: 10/21/2013 5:24:12 PM - Was this helpful?
How do I turn off Check In and Check Out on a Document Library in SharePoint 2010? (link)
  • Click on the name of the document library.
  • In the ribbon at the top of the page, choose "Library" under "Library Tools"
  • Select Library Settings (right side of ribbon)
  • Select "Versioning Settings"
  • Scroll to the bottom of the page. Under "Require Check Out", select "No"
  • Click "OK"

 

Score: 4.3 - Updated: 10/29/2012 3:12:31 PM - Was this helpful?
How do I create Contact Lists from an Excel chart or received e-mail? (link)

Create a distribution list by copying names from an Excel chart or received e-mail message.   
  
1.If using Excel copy the column.
2.In the message that you want to copy the names from, select the names in the To or Cc box. 
3.Right-click your selection, and then click Copy on the shortcut menu.
4.In Contacts on the Home ribbon New - Click New Contact Group and Name it.
5.On the Contact Group ribbon Members - Click Add Members and select from Outlook Contacts.
6.At the bottom of the Select Members dialog box, in the Members box, right-click and then click Paste on the shortcut menu. 

Note   A member does not need to be in your Address Book in order to be added to the distribution list. The member's name and e-mail address will be included when you copy and paste from the original e-mail message.

7.Click OK.
8.Click Save & Close.

Score: 3.8 - Updated: 8/1/2013 1:49:27 PM - Was this helpful?
How to Set Envelope Font Defaults in Microsoft Office Word 2010 (link)

Open Word 2010, click on Mailings tab on the Ribbon:

1.Click on Envelopes
2.Click on Options
3.Under Delivery Address, click on Font
4.Choose desired Font, i.e. Calibri, Regular, Size 12
5.Click on Set As Default and select Yes (Do you want to change the default envelope address font to Calibri, 12pt?)

Then, click on Font under Return Address
Repeat steps 3 to 5.
click on OK, then click on Close.
Save the document.

If the default goes back to +Headings.
Show hidden files then edit the Normal.dot template in
Documents and Settings\user\Application Data\Microsoft\Templates\normal.dot and save. 



 

Score: 3.3 - Updated: 10/4/2013 10:47:21 AM - Was this helpful?
How do I create a Contact Group by copying names from an email message in Outlook? (link)
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Applies To: Faculty, Staff

Score: 3.3 - Updated: 2/10/2014 10:35:32 AM - Was this helpful?
How do I create a Contact Group with new names in the Address Book in Outlook? (link)
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Applies To: Faculty, Staff

Score: 3.0 - Updated: 11/13/2014 11:43:33 AM - Was this helpful?
How do I scan a double sided multi-page document from the top feeder tray on the BizHub? (link)
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Score: 3.0 - Updated: 8/7/2014 11:35:08 AM - Was this helpful?
I create an e-mail with the delay delivery option and get an error (unsent messages in your Outbox...) when closing e-mail for the night. What do I do? (link)

In Outlook 2007 and domain computers, there is a group policy object in place that prevents caching mode.  If a computer is NOT in the domain OR is using Outlook 2010, then that policy does not apply, and by default, cached mode gets turned on. 

 

To turn it off, go to File, Account Settings, Account Settings.  Select her name, hit change.  “Use cached exchange mode” should be unchecked.

Restart Outlook

Score: 2.5 - Updated: 6/13/2011 1:27:59 PM - Was this helpful?
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