Applies To: Faculty, Staff

Applies To: Faculty, Staff

Applies To: Faculty, Staff, Students

Install the correct Driver:

Before you can install the printer you will need to download and install the appropriate driver for your Operating System.   Click on the link for your operating system below to start the download.  (to find your Operating System click on the Apple and choose “About this Mac”)

            10.7 Lion

            10.8 Mountain Lion

            10.9 Mavericks

Delete all MPS3 network printers:

Open System Preferences and select the Print & Scan Icon, and then delete all MPS3 printers.

Install the new printer:

  In the Print & Scan Preference Panel:

·         Click on the + to add a printer, and choose “Add other printer or Scanner”.

·         In Default, scroll down to select the name of the printer starting with MPS4.

·         Each BizHub has a print queue (see example below)

o   MPS4-ITS_Tucker_BizHub

·         The Name and Location will be automatically populated.

·         Click on pull down “Choose a Driver or Printer Model”

o   Select Printer Software

o   In the Filter box, type Konica

o   If the drivers have been installed, you will see a list

o   Select the appropriate PS driver for your BizHub model then click on Add.

o   select either C284e or 364e: 

§  Konica Minolta C284e PS

§  Konica Minolta C364e PS

o   Click ‘Add’

·         Go to System Preferences -> Print & Scan

·         Select your BizHub from the list of Printers,

·         On the right, click on Options & Supplies

·         Select Driver tab to configure the printer:

o   Model:   C284e or C364e

o   Paper Source Unit:  PC-410

o   Finisher:   FS-534

o   Punch Unit:  PK-519 (2/3-Hole)

o   Click on OK.

·         If you wish to make it your default printer, right-click on the BizHub icon, then select ‘set default printer’.

Applies To: Faculty, Staff

Applies To: Faculty, Staff

Applies To: Faculty, Staff

Applies To: Students

Applies To: Faculty, Staff

COPYING:

Enter your Userid (the PIN for your department/program or your W&L ID number for personal student copies).  Tap on the Color button, then tap on Full Color.  Tap OK, and make your copies.

PRINTING:

In Windows, go to Properties or Preferences (depending on the application) from the Print dialog box.  Select the Quality tab, and choose Full Color from the Select Color drop-down menu.  Click OK, then print your document.

NOTE that color pages cost $.15/page for faculty/staff/institutional printing, and $.30/page for student personal printing.

Applies To: Students

IDENTIFYING YOUR MAILBOX WITH YOUR NAME

1. Access your PhoneMail box
2. Press 8 for Answering Options
3. Press 4 to Record Name (RECORD FIRST AND LAST NAME ONLY)
4. Press 1 to begin recording
5. Press * # when done

Applies To: Faculty, Staff, Students

1.    To begin using the Kindle, you will need to register it with your Amazon account. If you do not have an Amazon account, one can be easily created for free online. http://www.amazon.com/

2.     Use the 5-Way Control Knob to navigate the cursor to “Register” and click the control knob to select. Then type in your Amazon account email address and password to activate the device under your account and navigate down to “Select”. PLEASE BE SURE TO DEREGISTER THE DEVICE BEFORE RETURNING IT TO THE LIBRARY (see steps 6 and 7).

3.     In order to view items currently on the Kindle, hit the “Home” key and if the top of the screen does not say “Showing All ~ Items”, go to the top of the screen and navigate the cursor left to scroll between “Personal Documents” (PDFs, etc), “Subscriptions” (Newspapers, Magazines, and Blogs), “Books” (Amazon Kindle Books), and “All My Items” (All Items). Select the type of content you want, and browse.

4.     In order to put new content on the Kindle, you can either purchase and download content wirelessly from Amazon in the Kindle Store (accessed by hitting the “Menu” button and selecting “Shop in Kindle Store”), or you can add content directly by plugging it into your computer through the provided USB cable. Once you have plugged in the kindle to your computer, simply moved the desired files into the “Kindle” folder that will appear automatically under My Computer, and they will appear under “Personal Documents” on the Kindle.

5.     While viewing a document, flip between pages using the “Prev Page” and “Next Page” buttons. You can also using the “Aa” key on the keyboard to change the size of the font, screen rotation, and Text-to-Speech options.

6.     Before returning the Kindle, please check in “Personal Docs” (see step 2) to ensure that all of your documents have been deleted (navigate down to the document and press the directional knob to the left, then select delete, and confirm deletion) to ensure your items will not be left for future patrons.

7.     Before returning the Kindle, PLEASE BE SURE TO DEREGISTER THE DEVICE FROM YOUR AMAZON ACCOUNT. This is to ensure that no future patrons could accidentally access the Amazon Store through your account to purchase books or other content. Hit the “Menu” button, and scroll down to “Settings”. Once in the “Settings and Device Information” screen, navigate to and select “Deregister” and select “OK” in the following dialogue box.

Assuming you're talking about the region for the DVD device, it's a difficult question to answer. The only real way to set it is to insert a disc into the optical drive and wait for the regional interface to appear, and then select your region. I do believe, however, that the region can only be changed so many times before it becomes locked in place. Alternatively, you can download a piece of software known as VLC Media Player, which ignores the region protocol and will allow you to play media from any region so long as you have it set to the default media player instead of Apple's DVD Player.

1.In the email setup application, on the Email Accounts screen, press the Menu key.

2. Click Add Email Account.

3. Click your email account type. (Other if you do not see exchange)
4. Type your email address and password. Click Next.
5. For most types of email addresses, click POP/IMAP (Most common).

Provide the advanced setup information for your email address.

Click Next.

Applies To: Students

Outlook Delegates

There are major steps in order to use Outlook Delegates. The first is to select the user and add him as a delegate. You then must share your mailbox to that user.

1. Go to File and choose Info
2. Go to account settings and choose Delegate Access
3. Delegates Tab and click Add
4. Select the user who wish to grant access to and click Add and then Ok

Note: There are more options you can choose from once you select OK after adding that user. Nothing in the next window is necessary to grant send on behalf.

1. When back at the main Outlook window, in the Folder List, choose your mailbox at the root level. This will appear as Mailbox – Full Name
2. Right-click and choose Change Sharing Permissions
3. Click the Add button
4. Select the user who wish to grant access to and click Add and then Ok
5. In the permissions section, you must grant the user at minimum, Non-editing Author.

A user wanting to send 'on behalf of' will need to a start new email, go to Options, Select the From item and search on the person that has allowed them delgate access.

Settings > General > Reset > Erase All Content and Settings

You will be asked to confirm two times.

All of your applications, network settings, e-mail information and iTunes account information will be wiped off of the iPad.

From Microsoft

The default Contacts folder in Outlook is created in each Outlook profile. This folder cannot be renamed or deleted. You can create additional contacts folders and these folders can be renamed or deleted. This section includes instructions to share contacts folders that you create.

1. In Contacts, in the Navigation Pane, right-click the contacts folder that you want to share.
NOTE If you are using the Navigation Pane in Minimized view, in Contacts, click Navigation Pane, and then right-click the contacts folder that you want to share.
2. Click Share .
3. In the To box of the sharing invitation, enter the name of the recipient.
4. If you want to, change the Subject.
5. If you want to, grant permissions to the recipient to change your contact items by selecting the Recipient can add, edit, and delete items in this contacts folder check box.
6. In the message body, type any information that you want to include.
7. Click Send.
8. Review the confirmation dialog box, and then, if correct, click OK.

Applies To: Staff

From Microsoft

The default Contacts folder in Outlook is created in each Outlook profile. This folder cannot be renamed or deleted.
1. In Contacts, in the Navigation Pane, click Share My Contacts folder.
NOTE If you are using the Navigation Pane in Minimized view, in Contacts, click Navigation Pane, and then click Share My Contacts folder.
2. In the To box, enter the name of the recipient for the sharing invitation message.
3. If you want to, you can change the Subject.
4. If you want to, request permission to view the recipient's default Contacts folder. To do so, select the Request permission to view recipient's Contacts folder check box.
NOTE If you want to request access to a contacts folder other than the default Contacts folder, you must send an e-mail message asking for permissions to that particular folder. This option only requests access to the recipient's default Contacts folder.
5. In the message body, type any information that you want to include.
6. Click Send.
7. Review the confirmation dialog box, and then if correct, click OK.

Applies To: Staff

Whenever possible, use the tool at http://wireless.wlu.edu  to configure your device for use on W&L's wireless network.

You may need to manually configure some devices. The settings are:

• SSIDD: WLUsec
• Wireless Encryption: WPA2 Enterprise
• Authentication Protocol: MS-CHAPv2/PEAP
• Outside tunnel authentication: This should be left blank
• Inside tunnel authentication: WLU Username and Password
• Security certificate verification: Equifax Secure Certificate Authority

Anything that broadcasts its own signal is an unauthorized extension of the W&L network, and is banned by the University's Acceptable Use Policy.

Some Macintosh computers have the capability of creating their own ad hoc wireless networks. Please disable this capability by taking the following steps:

1. Go to "System Preferences"
2. Click on "Sharing"
3. In the left-hand pane, uncheck "Internet Sharing"

1. Log into outlook.com with your student email address and password.
2. Click on the ? mark in the upper right hand side of the outlook.com window.
3. Select "About"
4. Your email server settings are halfway down the information list. These apply to IMAP, SMTP, Exchange and Active Sync servers.  

Applies To: Students

These instructions provide a general map for configuring your account. If your Android menues offer you different choices than those decribed below try to pick the closest match.

1. Go to Settings
2. Choose "Accounts & Sync"
3. Remove any non-functioning accounts
4. Choose "Add Account"
5. Choose "Exchange and Active Sync"
6. Choose "Manual Setup"
7. Enter your email address
8. Enter "owa.wlu.edu" as your Server address
9. Enter "ad" as your Domain
10. Enter your username as "ad.wlu.edu\username" and password
11. Check the  "This server requires an encrypted SSL connection." Box.
12. Choose "Next"
13. Select the items you wish to sync. 
14. Choose "Finish Setup"
15. At this point you will be asked to accept the security policy and set a PIN if you do not have one.

Applies To: Faculty, Staff

This is from an on-line forum...

Outlook does not download any pictures by default for HTML emails. Now this is nothing new, but what is different is that Outlook 2010 has added another layer of security around the pictures. In 2010 to enable images for HTML:

1. Click on the new "File" tab
2. Click on "Options"
3. Click on "Trust Center"
4. Clicn on "Trust Center Settings"
5. Uncheck the "Don't download pictures automatically in HTML e-mail messages or RSS items" check box
6. Click the OK button
7. Exit Outlook 2010
8. Close all your applications and save your work.
9. Restart the computer.

Applies To: Faculty, Staff

Not initially.  The Safe Senders list can only be set up by enabling Automatic Email Filtering (Junk Folder) in Outlook Web Access (http://owa.wlu.edu) Once complete you can manage your safe senders list in Outlook 2010 and 2013.

Applies To: Faculty, Staff

Open Word 2010, click on Mailings tab on the Ribbon:

1.Click on Envelopes
2.Click on Options
3.Under Delivery Address, click on Font
4.Choose desired Font, i.e. Calibri, Regular, Size 12
5.Click on Set As Default and select Yes (Do you want to change the default envelope address font to Calibri, 12pt?)

Then, click on Font under Return Address
Repeat steps 3 to 5.
click on OK, then click on Close.
Save the document.

If the default goes back to +Headings.
Show hidden files then edit the Normal.dot template in
Documents and Settings\user\Application Data\Microsoft\Templates\normal.dot and save. 



 

Applies To: Faculty, Staff

Applies To: Faculty, Staff

Applies To: Students