Washington and Lee University
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How do I (Student) install the Microsoft Office product on my computer? (link)
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Applies To: Students

Score: 82.9 - Updated: 2/25/2015 11:19:36 AM - Was this helpful?
How do I get Microsoft Security Essentials for my Windows 7 operating system? (link)

You can download Microsoft Security Essentials at the following site: 


Please uninstall any other antivirus software you might have before installing.

Score: 39.3 - Updated: 10/1/2010 2:29:31 PM - Was this helpful?
Can I get Office on my iPad or iPhone? (link)
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Score: 38.3 - Updated: 10/27/2014 3:10:15 PM - Was this helpful?
How to I create a PDF from a Word Document? (link)

1. Open the Word Document.

2. Click on File in the upper Left hand corner.

3. Click on Save As

4. Choose PDF from the Save as type drop down.

5. Name the file and click save.

The PDF will be created in the same folder as the original word document.

Score: 35.0 - Updated: 10/4/2013 10:51:13 AM - Was this helpful?
What free student software is available and how do I install on my computer? (link)

Anti-Virus Software (Windows)

To install anti-virus software on your computer you must first uninstall any other antivirus software you might have before installing ours. Then click on the link Microsoft Security Essentials for Windows 7/Vista/XP and install using Internet Explorer.

Microsoft Office 2010 or 2013 and 2011

Our license agreement with Microsoft provides students with rights to Windows operating system upgrades, Microsoft Office for Windows and MacOS.

  • Students are entitled to upgrade to the latest versions until their graduation then you will have a perpetual license(s) for your installed version.
  • Students that withdraw from the University without graduating must uninstall the Microsoft products acquired through this license agreement.

To install Office on your computer go to http://wlu.onthehub.com and click the "Sign In" link. If you are prompted, provide your W&L username and password. Click on the product you want and Add to Cart.

  • Microsoft downloads are FREE for students.
  • You can order backup discs for your products for $13.95 each.
  • You can order an Extended Access Guarantee for $4.95 which gives you 24 months of access to your download(s) and license key(s).

Complete and confirm your order. Once your order has been placed, you'll receive an e-mail with a link to your downloads. KEEP TRACK OF YOUR PRODUCT KEY(S)
You will be prompted to do a one time installation of Secure Download Manager. Follow the steps on the web page. Check the Download location at the top of the screen and make sure you have sufficient disk space in the Download Location and "Start Download".

If you have questions, please e-mail helpdesk@wlu.edu

Applies To: Students

Score: 35.0 - Updated: 6/6/2013 10:02:03 AM - Was this helpful?
Where can students and employees download Office and antivirus software for their personal computers? (link)

Students can download Office products and antivirus from the Student Software Download page.

Employees can download Office products and antivirus from the Employee Software Downloads page


Score: 24.2 - Updated: 9/30/2014 2:20:37 PM - Was this helpful?
What is Microsoft paint? (link)

Paint is a drawing tool you can use to create simple or elaborate drawings. These drawings can be either black-and-white or color, and can be saved as bitmap files. You can print your drawing, use it for your desktop background, or paste it into another document. You can even use Paint to view and edit scanned photos.



You can also use Paint to work with pictures, such as .jpg, .gif, or .bmp files. You can paste a Paint picture into another document you've created, or use it as your desktop background.

Score: 15.0 - Updated: 10/1/2010 3:36:18 PM - Was this helpful?
What is included with the Office 2007? (link)

Microsoft Office 2007 includes Word, Excel, PowerPoint, and Access.


Score: 12.0 - Updated: 4/14/2011 11:03:44 AM - Was this helpful?
How does an office access Grant (server)? (link)
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Score: 12.0 - Updated: 10/4/2011 4:24:31 PM - Was this helpful?
How to Set Envelope Font Defaults in Microsoft Office Word 2010 (link)

Open Word 2010, click on Mailings tab on the Ribbon:

1.Click on Envelopes
2.Click on Options
3.Under Delivery Address, click on Font
4.Choose desired Font, i.e. Calibri, Regular, Size 12
5.Click on Set As Default and select Yes (Do you want to change the default envelope address font to Calibri, 12pt?)

Then, click on Font under Return Address
Repeat steps 3 to 5.
click on OK, then click on Close.
Save the document.

If the default goes back to +Headings.
Show hidden files then edit the Normal.dot template in
Documents and Settings\user\Application Data\Microsoft\Templates\normal.dot and save. 


Score: 10.0 - Updated: 10/4/2013 10:47:21 AM - Was this helpful?
How do I toast a bagel on the office coffee maker? (link)

First, make sure that each carafe is at least half full. Then cut your bagel in half and wrap each half in a paper towel. Place each half the wrapped bagel face first onto a heating plate on the coffee maker, then place the coffee carafe on top of it. The hotplate will heat the face of the bagel, while the pot heats the top of it. DO NOT LEAVE THE BAGEL UNATTENDED. After two minutes you should test the Bagel for doneness.   

Score: 10.0 - Updated: 5/18/2010 12:58:23 PM - Was this helpful?
Which machines have the Office 2007 Suite? (link)

The Office 2007 Suite is located on the American Paint and the American Saddlebred, and the Morgan images in the Stable.

Score: 10.0 - Updated: 4/14/2011 10:53:39 AM - Was this helpful?
Problem setting my Outlook Out of Office rule. (link)
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Applies To: Faculty, Staff

Score: 10.0 - Updated: 1/29/2014 3:58:10 PM - Was this helpful?
I lost the document I was working on. Where should I look for it (Office 2010)? (link)

If your computer crashes or the Office 2010 application you are using fails click on "File" > "Options" > " Save" and look for the "Auto Recovery file location". Copy that location and paste in into your Run window (Start > Run in XP Start > Search files and folders in Windows 7).  You can also browse to this location.

If you do not find your document use Search to search for any file that was created during the timeframe you worked on your document. While you work on a document temporary files are created and by opening these files ( .tmp files) with word or wordpad you may find your document.  

Score: 8.6 - Updated: 10/21/2013 5:24:12 PM - Was this helpful?
How to rebuild Office database on a Mac? (link)
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Score: 8.6 - Updated: 9/24/2013 10:33:14 AM - Was this helpful?
I'm in Development office and I can't print on new BizHub? (link)
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Score: 8.6 - Updated: 8/22/2014 10:52:20 AM - Was this helpful?
Where do I download Box (Box at W&L) for Office 2013? (link)

The download is available on the Box.com website in the article here: https://support.box.com/hc/en-us/articles/203053636#bfo_fi

Score: 8.6 - Updated: 11/14/2014 11:01:33 AM - Was this helpful?
Is Box for Office available for Mac users? (link)

No, unfortunately not. From the Box.com website:

Box for Office is not compatible with the following products:

  • Office 2007 or older
  • Windows XP or older
  • Any version of Office for Mac
    • Unfortunately, the Mac version of Office is not nearly as extensible as the version on Windows, so it is not currently possible for developers to create as rich of an integration.
Score: 8.6 - Updated: 11/14/2014 11:03:48 AM - Was this helpful?
Fix to MOSS 2007 and Office 2010 problem? (link)
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Score: 7.5 - Updated: 10/7/2010 2:56:11 PM - Was this helpful?
How do I (Student) quit Office365 Service when installing Office 2011? (link)
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Applies To: Students

Score: 7.5 - Updated: 10/21/2014 11:49:47 AM - Was this helpful?
How do I print files on a Bizhub in an office outside normal business hours? (link)
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Applies To: Faculty, Staff

Score: 6.7 - Updated: 7/30/2014 10:08:14 AM - Was this helpful?
How do I check or change my voicemail on my NEC phone when I am away from my office? (link)
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Applies To: Faculty, Staff

Score: 6.7 - Updated: 6/16/2014 11:29:45 AM - Was this helpful?
How do I convert a document saved in Apple Pages to a Microsoft Word document? (link)

In Pages, Click File, Export, and choose Word for the file format.

NOTE:  Students must export to Word format in order for many of their professors to be able to open their documents.

Score: 3.3 - Updated: 9/20/2010 2:16:19 PM - Was this helpful?
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