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My connection to the Junos Pulse VPN keeps timing out after only a minute or two? How do I fix that? (link)
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Score: 100.0 - Updated: 6/5/2014 10:01:32 AM - Was this helpful?
How do I get to or get onto the Junos Pulse VPN? (link)
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Applies To: Faculty, Staff, Students

Score: 100.0 - Updated: 6/5/2014 10:01:16 AM - Was this helpful?
When should I use the Junos Pulse VPN? (link)
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Applies To: Faculty, Staff, Students

Score: 100.0 - Updated: 6/5/2014 10:20:27 AM - Was this helpful?
How do I connect to the Junos Pulse VPN from an iPad or iPhone? (link)
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Applies To: Faculty, Staff

Score: 85.0 - Updated: 6/11/2014 1:53:57 PM - Was this helpful?
How do Windows machines access the Junos Pulse VPN? (link)
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Score: 85.0 - Updated: 6/5/2014 10:22:57 AM - Was this helpful?
How do I connect to Junos Pulse VPN from an Android smartphone? (link)
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Applies To: Faculty, Staff

Score: 82.9 - Updated: 6/5/2014 10:18:15 AM - Was this helpful?
How do Macintoshes access the Junos Pulse VPN? (link)
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Applies To: Faculty, Staff, Students

Score: 53.0 - Updated: 6/5/2014 10:17:35 AM - Was this helpful?
How do I connect to Datatel from home or off campus? (link)

The only method for accessing Datatel from off campus is through TheStable.

Score: 35.0 - Updated: 7/19/2012 10:20:04 AM - Was this helpful?
What is Document Connection? (link)

Document Connection is part of Microsoft Office 2008 Service Pack 2 for the Macintosh. It makes it easier for Macintosh users to work with document libraries in SharePoint.

Score: 10.0 - Updated: 3/26/2010 9:39:08 AM - Was this helpful?
How do I fix MS Word 2007 crashes? (link)
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Score: 7.5 - Updated: 9/21/2010 2:15:15 PM - Was this helpful?
How do I fix my freezing Start Menu? (link)

Navigate to your C drive.

 

C:\Documents and Settings\All Users\Start Menu (delete “Help Now!” item)

Score: 6.0 - Updated: 6/7/2012 2:41:48 PM - Was this helpful?
I'm unable to open links in Outlook. What can I do to fix this? (link)
  1. Close Outlook client.
  2. Open Mozilla Firefox and set it as the default browser. Close Mozilla Firefox.
  3. Open Internet Explorer. 
  4. You may be prompted with a pop-up message: 'Do you want to make Internet Explorer the default browser?'
  5. If the pop-up does not appear, in Internet Explorer  > Tools > Internet Options
  6. Click on the Programs Tab and make Internet Explorer the default browser.
  7. Check the box 'Tell me if Internet Explorer is not the default browser.'
  8. Open Outlook. Links will open in Internet Explorer.

Applies To: Faculty, Staff

Score: 6.0 - Updated: 7/12/2013 2:56:58 PM - Was this helpful?
Why am I sometimes charged for a 1 minute long distance call that is not answered? (link)
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Score: 4.3 - Updated: 10/1/2010 2:07:27 PM - Was this helpful?
How do I make my VDI desktop span my two (dual) monitors? (link)
  • Make the desktop image smaller (exit full-screen mode).
  • Drag the window so it splits both monitors.
  • Double click the title bar and it should detect both monitors and display on both.
  • It should remember you have dual monitors in the future and just go right to it.
Score: 4.3 - Updated: 2/1/2011 10:59:31 AM - Was this helpful?
My reply in Outlook 2010 opens in file not message - how do I fix it? (link)

The arrow next to the blue question mark in the top right should be pointing up. 

If it is pointing down you click it to change the direction and view.

Applies To: Faculty, Staff

Score: 4.3 - Updated: 5/1/2012 9:39:40 AM - Was this helpful?
I'm having autofill errors (contact)after migration, what should I do? (NK2edit fix) (link)
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Score: 4.3 - Updated: 3/18/2013 9:05:51 AM - Was this helpful?
My Mac won't connect to WLUsec. How do I fix this? (link)

Your are probably having this problem because your Mac is trying to use an old 802.1x setting. To delete these old settings follow these instructions.

  1. Click on your Apple icon, and go to System Preferences.
  2. In system Preferences click on the Network icon.
  3. Choose the AirPort in the left hand window, and click on the Advanced button in the lower right hand side of the Network window.
  4. In the Advanced window click on the 802.1X tab. At this point you will need to delete the existing user profiles. Click on any that exist in the left hand screen and click on the - (minus) sign beneith them.
  5. Click OK, and connect to WLU and rerun the the Cloudpath installer.

 

 

Score: 3.8 - Updated: 6/7/2012 2:34:38 PM - Was this helpful?
Fix to MOSS 2007 and Office 2010 problem? (link)
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Score: 3.8 - Updated: 10/7/2010 2:56:11 PM - Was this helpful?
Why did I get error "The connection to "Mustang {W7} My Personal Desktop" failed with status (1030)? (link)

This occurs if you DOUBLE-click the link instead of using a single click.  The error comes from the second instance conflicting with the first instance.

Score: 3.3 - Updated: 11/18/2010 2:25:22 PM - Was this helpful?
Are there any 'workaround' steps to try when I lose my wireless internet connection with my Mac (Apple)? (link)
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Applies To: Students

Score: 3.0 - Updated: 1/24/2011 9:58:28 AM - Was this helpful?
Excel formatting of phone/social security columns does not merge to Word - is there a fix? (link)

Word 2007 and Word 2010

  1. Start Word, and then open a new blank document.
  2. Go to Word Options
    • In Word 2007, click the Office Button, and then click Word Options.
    • In Word 2010, click File, and then click Options.
  3. On the Advanced tab, go to the General section.
  4. Click to select the Confirm file format conversion on open check box, and then click OK.
  5. On the Mailings tab, click Start Mail Merge, and then select Step By Step Mail Merge Wizard.
  6. In the Mail Merge task pane, select the type of document that you want to work on, and then click Next.
  7. Under Select starting document, select the starting document that you want to use, and then click Next.
  8. Under Select recipients, click Use an existing list, and then click Browse.
  9. In the Select Data Source dialog box, locate the folder that contains the Excel workbook that you want to use as your data source, select the workbook, and then click Open.
  10. In the Confirm Data Source dialog box, click to select the Show all check box. Click MS Excel Worksheets via DDE (*.xls), and then click OK.
  11. In the Microsoft Excel dialog box, under Named or cell range, select the cell range or worksheet that contains the data that you want to use, and then click OK.
    NOTE: Your data now appears in the Mail Merge Recipients dialog box with the same formatting that appears in the Excel worksheet.
Score: 2.7 - Updated: 7/28/2011 3:12:21 PM - Was this helpful?
Related Resources
  • PDF
    • Install Junos Pulse for iOS and Android( Restricted. Log In to view. )
    • Install Junos Pulse for Mac( Restricted. Log In to view. )
    • Install Junos Pulse for Windows( Restricted. Log In to view. )
    • Pulse Overview and Troubleshooting( Restricted to authenticated ITS users. )
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