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The app I'm using on my [iPhone, iPad, Android] won't let me save to my Box at W&L account. It says the app is disabled. How do I request that it be enabled? (link)

Send an email to help@wlu.edu providing the details--the name of the app and how you'd like to use it in your workflow. We'll review the app to see if it meets security requirements and get back to you.

Score: 100.0 - Updated: 10/27/2014 1:13:17 PM - Was this helpful?
What is an iPad? (link)

The iPad is a tablet computer, created by Apple, with a 9.7 inch backlit screen. It is a multitouch device that weighs only 1.5 pounds. It runs a modified version of the iPhone OS, and it can connect to Wi-Fi networks, use the iBook reader, play music and run a multitude of applications available at the iTunes store.

Score: 100.0 - Updated: 4/7/2010 10:52:24 AM - Was this helpful?
My iPad or iPhone won't boot. What Now? (link)

To force restart an iPad or iPhone hold down the Sleep button and Home button simultaneously for several seconds. This causes the device to force boot.

Score: 94.0 - Updated: 6/7/2012 2:32:35 PM - Was this helpful?
What third party apps are able to save directly to my Box at W&L account? (link)
  • Good Reader
  • iAnnotate PDF
Score: 90.0 - Updated: 11/14/2014 11:00:25 AM - Was this helpful?
Is there training for Box at W&L available? (link)

Yes, there is training on the Atomic learning site under My Campus Training/Box at W&L - click this link

There is also training on the Box site - click this link

Score: 90.0 - Updated: 11/15/2014 10:25:48 AM - Was this helpful?
Is there an Outlook plugin for Box.com (Box at W&L)? (link)

Yes. The Outlook plugin for Box is compatible with Microsoft Outlook versions 2013, 2010 and 2007. There is no Outlook plug-in available for Macs.

More information about the Outlook plugin for Box is available here: https://wlu.app.box.com/services/browse/49/box_for_outlook

(There is a download link to the latest version available at that web address.)

Score: 88.0 - Updated: 11/14/2014 11:02:07 AM - Was this helpful?
What is the address to access Box at W&L? (link)

You have two options:

http://box.wlu.edu

http://wlu.box.com

 

Score: 85.0 - Updated: 11/21/2014 8:06:03 AM - Was this helpful?
How do I charge the iPad? (link)

The iPad comes with a charger that allows you to connect via a USB port to your PC or Macintosh, or you can plug the USB into the wall charger and charge it.

Score: 85.0 - Updated: 10/1/2010 2:32:24 PM - Was this helpful?
How can I tell if everything was synced in Box? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 85.0 - Updated: 5/13/2015 3:58:34 PM - Was this helpful?
How do I save a file from email to the iPad dropbox (using the Dropbox app and the iAnnotate app?) (link)

How to Save a File from Email to the Dropbox with iAnnotate

1. On your PC or Macintosh desktop computer, download the Dropbox program from www.dropbox.com

a. As part of the installation process, Dropbox will create a file in your "My Documents" folder. Anything that you save to that folder will viewable from your iPad.

2. Create a Dropbox account for yourself; remember the password because you'll have to enter it every time you access the account from your iPad. It can be the same or different from your University password.

a. You should now have a Dropbox account with 2 GB of free storage.

b. Drag a file into that folder for testing purposes.

3. Download the Dropbox application on your iPad.

a. Log into the dropbox once it's installed.

b. You should see the file you dragged to the Dropbox.

4. You can upload any photos or video files from your iPad to your Dropbox, but not any documents or PDFs. This is where iAnnotate comes in...it communicates between your email and your dropbox, being the 3rd party.

5. Download the iAnnotate application on your iPad.

6. You should now be able to send a PDF from email to iAnnotate, and from iAnnotate to the Dropbox, all from the iPad.

Score: 83.3 - Updated: 9/1/2010 2:16:11 PM - Was this helpful?
Where do I download Box (Box at W&L) for Office 2013? (link)

The download is available on the Box.com website in the article here: https://support.box.com/hc/en-us/articles/203053636#bfo_fi

Score: 82.9 - Updated: 11/14/2014 11:01:33 AM - Was this helpful?
Will emeriti faculty and staff continue to have access to their W&L box.com (Box at W&L) accounts? (link)

No, emeriti faculty and staff will not retain access to these resources.

Applies To: Faculty, Staff

Score: 82.0 - Updated: 11/14/2014 11:03:17 AM - Was this helpful?
How do I activate the 3g service on my W&L iPad? (link)
( Restricted to authenticated ITS users. )
Score: 82.0 - Updated: 4/30/2014 11:30:35 AM - Was this helpful?
My iPhone doesn't seem to hold a charge what can I do? (link)
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Score: 82.0 - Updated: 1/31/2014 3:46:45 PM - Was this helpful?
I'm a departing faculty/staff member. How do I move my files out of my W&L Box.com account to a personal account? (link)

Go to Box.com and create a personal account using a personal email address, such as a gmail or yahoo account. in your W&L Box.com account, add that account as a collaborator on the files you'd like to move. Log into the personal account and download the files that you need to that account.

Applies To: Faculty, Staff

Score: 80.9 - Updated: 10/15/2014 10:54:15 AM - Was this helpful?
Do I have to make room on my iPhone or iPad for the IOS 8 update? (link)
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Score: 80.0 - Updated: 9/25/2014 10:21:56 AM - Was this helpful?
How long will departing faculty or staff members have access to their W&L Box.com account? (link)

You will have 30 days after your departure date to move your data out of your W&L Box.com account. At the point that your W&L network account becomes inactive, you will no longer be able to access your W&L Box.com account.

Applies To: Faculty, Staff

Score: 80.0 - Updated: 1/22/2015 10:04:17 AM - Was this helpful?
What browsers does Box at W&L officially support? (link)

Please read the updated FAQ here: https://support.box.com/hc/en-us/articles/200519838-What-Browsers-does-Box-officially-support-

Applies To: Faculty, Staff, Students

Score: 80.0 - Updated: 10/20/2014 12:16:20 PM - Was this helpful?
How do I save to Box from my Mac? (Students) (link)
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Applies To: Students

Score: 80.0 - Updated: 8/14/2015 9:25:24 AM - Was this helpful?
How do I get rid of "Sent from My iPhone" messages? (link)

Removing the “Sent from My iPhone” Signature

This is actually the same on an iPhone, iPad, or iPod touch, though we’ll focus on the iPhone for obvious reasons:

  • Tap on the “Settings” app
  • Tap on “Mail, Contacts, Calendars”
  • Scroll down a ways and then tap on “Signature”
  • Tap “Clear”, or just select all the text and delete it manually

Now exit from Settings. Any time a new mail message has been composed, sent, or replied to, the iPhone will no longer attach the “Sent from my iPhone” message with any emails.

Score: 80.0 - Updated: 9/27/2013 2:07:36 PM - Was this helpful?
Is there a shortcut to login to Box? (link)
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Score: 80.0 - Updated: 5/13/2015 3:59:32 PM - Was this helpful?
How long does a deleted file stay in the trashcan in Box at W&L? (link)

Deleted files remain in the Box at W&L trashcan for 30 days, during which time, the owner can restore the file if needed. There are an additional 14 days that Box Admin can recover the file after that. If you have questions, please contact the information Desk by emailing help@wlu.edu or by calling (540) 458-4357.

Score: 78.6 - Updated: 11/21/2014 12:39:44 PM - Was this helpful?
Why won't Box sync work on my Mac running 10.6.8? (link)

Box will not run on Mac 10.6.8. Apple dropped support of Mac 10.6.8 in February 2014, and since it's not being updated with security updates, Box has dropped their support of the operating system. 

Score: 77.5 - Updated: 12/1/2014 9:13:54 AM - Was this helpful?
What is the Box file upload limit? (link)

The file upload limit in Box is 5GB. This is a system wide setting that cannot be changed.

Score: 77.5 - Updated: 12/1/2014 9:08:32 AM - Was this helpful?
How do I (Staff/Faculty/Adjunct)move my documents to a personal Box Account when I leave University? (link)
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Applies To: Faculty, Staff

Score: 76.0 - Updated: 5/20/2015 2:10:02 PM - Was this helpful?
How do I wipe out all of my personal settings on an iPad so that I can give it to another person? (link)

Settings > General > Reset > Erase All Content and Settings

You will be asked to confirm two times.

All of your applications, network settings, e-mail information and iTunes account information will be wiped off of the iPad.

Score: 75.0 - Updated: 4/22/2010 2:26:26 PM - Was this helpful?
How do I know if I have a genuine iPhone adaptor or need to participate in Takeback program? (link)

Please see attached document - USB Power Adapter Takeback Program to see if you have a genuine adapter.

Score: 75.0 - Updated: 8/6/2013 3:53:20 PM - Was this helpful?
Is Box for Office available for Mac users? (link)

No, unfortunately not. From the Box.com website:

Box for Office is not compatible with the following products:

  • Office 2007 or older
  • Windows XP or older
  • Any version of Office for Mac
    • Unfortunately, the Mac version of Office is not nearly as extensible as the version on Windows, so it is not currently possible for developers to create as rich of an integration.
Score: 74.3 - Updated: 11/14/2014 11:03:48 AM - Was this helpful?
Can I get Office on my iPad or iPhone? (link)
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Score: 61.7 - Updated: 10/27/2014 3:10:15 PM - Was this helpful?
What are the IMAP settings (for the phone) for faculty and staff email accounts? (link)
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Applies To: Faculty, Staff

Score: 46.7 - Updated: 7/29/2013 9:16:35 AM - Was this helpful?
How do I connect to the W&L wireless network from my iPhone, iPod Touch or iPad? (link)
  1. Go to the Settings app
  2. Select Wi-Fi
  3. Make sure Wi-Fi is on and choose the "WLUsec" network
  4. Enter your W&L network username (without the @mail.wlu.edu or @wlu.edu part) and password and tap Join
  5. When prompted to accept the network certificate, tap the Accept button
  6. Enter your device's passcode if prompted
  7. A checkbox next to the WLUsec network and the Wi-Fi signal icon in the status bar at the top should indicate that you are now connected to the network

Applies To: Faculty, Staff, Students

Score: 46.3 - Updated: 11/29/2012 4:12:59 PM - Was this helpful?
How do I save to Box on a Mac while in the myVi? (Students) (link)
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Applies To: Students

Score: 43.6 - Updated: 8/14/2015 9:30:39 AM - Was this helpful?
How do I set up my Faculty or Staff email account on my Android device? (link)

These instructions provide a general map for configuring your account. If your Android menues offer you different choices than those decribed below try to pick the closest match.

  1. Go to Settings
  2. Choose "Accounts & Sync"
  3. Remove any non-functioning accounts
  4. Choose "Add Account"
  5. Choose "Exchange and Active Sync"
  6. Choose "Manual Setup"
  7. Enter your email address
  8. Enter "owa.wlu.edu" as your Server address
  9. Enter "ad" as your Domain
  10. Enter your username as "ad.wlu.edu\username" and password
  11. Check the  "This server requires an encrypted SSL connection." Box.
  12. Choose "Next"
  13. Select the items you wish to sync. 
  14. Choose "Finish Setup"
  15. At this point you will be asked to accept the security policy and set a PIN if you do not have one.

Applies To: Faculty, Staff

Score: 43.6 - Updated: 7/15/2013 3:25:43 PM - Was this helpful?
How do I access my faculty or staff W&L email, calendar and contacts from my iPhone, iPod Touch or iPad? (link)
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Applies To: Faculty, Staff

Score: 43.2 - Updated: 2/15/2013 1:40:21 PM - Was this helpful?
How do I connect a Google Android phone to W&L’s wireless network? (link)

Go to Settings > Wireless Controls > Turn on WiFi 
 
In WiFi settings select wlusec
 
Enter your username and password

Applies To: Faculty, Staff, Students

Score: 41.7 - Updated: 7/15/2013 2:25:36 PM - Was this helpful?
What do I do to access my files from off campus? (link)
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Score: 35.0 - Updated: 8/17/2015 10:46:03 AM - Was this helpful?
Is Box Edit already installed in the Innovation Lab? (link)

Unfortunately, no. It cannot be pre-installed in the lab environment.

That said, you may certainly use Box Edit. Box Edit will prompt you to install it any time you log into a computer, log in to your Box account, and then attempt to edit a file.

 


Applies To: Faculty, Staff, Students

Score: 29.3 - Updated: 4/2/2015 11:05:51 AM - Was this helpful?
How do I request a Colleague Account? (link)

If you need access to Colleague, please go to https://managementtools.wlu.edu/AccessRequest/ and request an account. Once the proper approvals are granted, an account will be set up for you. Accounts are set up on an individual basis and they should not be shared with anyone.

Score: 20.0 - Updated: 6/7/2012 3:07:54 PM - Was this helpful?
Word won't save as a pdf, what can I do? (link)
( Restricted to authenticated ITS users. )
Score: 18.0 - Updated: 9/27/2013 9:16:23 AM - Was this helpful?
Which smartphones are supported on campus (Faculty/Staff)? (link)

ITS will assist staff and faculty members who have iOS, Android, and Blackberry devices set up phones to receive email on their devices.

Some faculty and staff may be eligible to receive a subsidy from the University for business use of a cell phone; please complete this form to request the subsidy.

Applies To: Faculty, Staff

Score: 17.5 - Updated: 6/6/2013 9:35:32 AM - Was this helpful?
Where is the W&L Directory? (link)

The Directory for all W&L students, staff and faculty is located at: http://managementtools.wlu.edu/Directory/

You can also type any last name in the search box for this knowledgebase and it will search against the W&L Directory and provide you with matching names and information.

 

Score: 15.0 - Updated: 10/1/2010 2:42:59 PM - Was this helpful?
Why won't BART recognise a SATA disk? (link)

Instruction:
1. Go to BIOS setting, On Board Devices, and turn off "Flash Cache Module".
2. Go to On Board Devices and change SATA Operation from "AHCI" to "ATA"
3. Save and exit BIOS
4. Use your BartPE to access the "Vista HDD" now, you will be able to see a C: Drive, back up all files.
5. If clean Install Vista from CD, change everything back in the BIOS.
 (Is it possible to do a ghost? Haven't tried yet since I couldn't find a working vista image)

Score: 10.0 - Updated: 3/8/2010 3:17:55 PM - Was this helpful?
I'm visiting W&L as a guest. How do I use W&L's wireless network? (link)
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Score: 10.0 - Updated: 8/18/2015 10:23:37 AM - Was this helpful?
How do I connect to the Junos Pulse VPN from an iPad or iPhone? (link)
( Restricted to authenticated ITS users. )

Applies To: Faculty, Staff

Score: 10.0 - Updated: 6/11/2014 1:53:57 PM - Was this helpful?
Why can't I see a Sakai site that I used to be able to see? (link)

Once you've logged into Sakai, click on the More Sites tab. Classes that might have been listed in the tabs across the top previously might show now only under the More Sites tab.

Score: 10.0 - Updated: 10/7/2013 2:40:06 PM - Was this helpful?
What is the L-Drive? (link)

The L-Drive is a network file storage space for course work. It is intended for instructional use by instructors and students. The fileserver space can be used for student websites, collaborative assignments and many other kinds of work.  The L drive can be accessed in any application, such as Word, Excel or PowerPoint, or with a file management tool such as Windows Explorer. To learn more about the L-Drive or how to connect to it from your personal computer, you can visit the following link:

http://www.wlu.edu/x16590.xml

Score: 10.0 - Updated: 8/27/2013 1:54:00 PM - Was this helpful?
How do I unlock my WebAdvisor account? (link)

Submit a Help Ticket at http://go.wlu.edu/HelpTicket and ITS staff will unlock the account for you.

Score: 10.0 - Updated: 10/21/2013 5:14:30 PM - Was this helpful?
How do I set up my account on a Kindle? (link)

1.    To begin using the Kindle, you will need to register it with your Amazon account. If you do not have an Amazon account, one can be easily created for free online. http://www.amazon.com/

2.     Use the 5-Way Control Knob to navigate the cursor to “Register” and click the control knob to select. Then type in your Amazon account email address and password to activate the device under your account and navigate down to “Select”. PLEASE BE SURE TO DEREGISTER THE DEVICE BEFORE RETURNING IT TO THE LIBRARY (see steps 6 and 7).

3.     In order to view items currently on the Kindle, hit the “Home” key and if the top of the screen does not say “Showing All ~ Items”, go to the top of the screen and navigate the cursor left to scroll between “Personal Documents” (PDFs, etc), “Subscriptions” (Newspapers, Magazines, and Blogs), “Books” (Amazon Kindle Books), and “All My Items” (All Items). Select the type of content you want, and browse.

4.     In order to put new content on the Kindle, you can either purchase and download content wirelessly from Amazon in the Kindle Store (accessed by hitting the “Menu” button and selecting “Shop in Kindle Store”), or you can add content directly by plugging it into your computer through the provided USB cable. Once you have plugged in the kindle to your computer, simply moved the desired files into the “Kindle” folder that will appear automatically under My Computer, and they will appear under “Personal Documents” on the Kindle.

5.     While viewing a document, flip between pages using the “Prev Page” and “Next Page” buttons. You can also using the “Aa” key on the keyboard to change the size of the font, screen rotation, and Text-to-Speech options.

6.     Before returning the Kindle, please check in “Personal Docs” (see step 2) to ensure that all of your documents have been deleted (navigate down to the document and press the directional knob to the left, then select delete, and confirm deletion) to ensure your items will not be left for future patrons.

7.     Before returning the Kindle, PLEASE BE SURE TO DEREGISTER THE DEVICE FROM YOUR AMAZON ACCOUNT. This is to ensure that no future patrons could accidentally access the Amazon Store through your account to purchase books or other content. Hit the “Menu” button, and scroll down to “Settings”. Once in the “Settings and Device Information” screen, navigate to and select “Deregister” and select “OK” in the following dialogue box.

Score: 10.0 - Updated: 7/7/2011 2:40:39 PM - Was this helpful?
Does W&L have any information on sustainability? (link)

W&L has a web page on sustainability.  Please click this link to learn more.

Score: 10.0 - Updated: 2/10/2011 10:22:53 AM - Was this helpful?
How do I save a Prezi as a pdf? (link)
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Score: 10.0 - Updated: 1/29/2014 11:36:21 AM - Was this helpful?
How can I set up a GPS account for my parents (so they can put money in my account)? (link)
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Score: 8.6 - Updated: 1/7/2015 10:06:47 AM - Was this helpful?
How do I repair Outlook links that won't open in the browser? (link)
( Restricted to authenticated ITS users. )

Applies To: Faculty, Staff

Score: 8.6 - Updated: 7/12/2013 2:02:44 PM - Was this helpful?
Why can't I log on to a W&L authenticated web application? (link)

Here are some of the most common symptoms and solutions to authentication failure to W&L web applications:

  1. You are repeatedly presented with a login prompt, which never is successful.  You are using a personal computer, or are off campus.    Try entering your user name with the prefix "AD\" .  E.g.   AD\MyAccountName  .  W&L's Active Directory domain is named "AD".  This prefix tells the web server which domain to authenticate against.
  2. The previous step does not work, but in the popup, you see an option similar to "Use Another Account".  Select that option, and use the AD\ prefix.  In this case, your browser is using your computer's name as the authentication domain, and is ignoring the AD\ prefix.
  3. Has your W&L password expired?  Has it been more that one year since you changed it?  You may do so at http://password.wlu.edu.
  4. You are using FireFox version 30.0 on a Mac or Linux workstation.  Release 30 breaks Windows authentication.  See the following for a fix: http://managementtools.wlu.edu/Help/Resources/1/271.pdf
  5. You are using FireFox version 40, and accessing an unauthenticated page with authenticated content embedded in it.  This version of FireFox intentionally disables this if the page and content are in different domains.  You can configure Firefox to allow this, or use a different browser.
  6. You are using Safari, and receiving the error "request body stream exhausted".  This is a bug with Safari authentication.  Use a different browser.
  7. You are on an iOS device, recently updated to version 7.  This update breaks windows authentication for some iOS devices like iPhones or iPads.  Use another device.
  8. You are never presented with a login prompt.  You are using Internet Explorer on a W&L computer, from off campus.  Integrated Windows login is failing because the browser can not communicate with a W&L AD Domain Controller from off campus.  Use another browser or temporarily disable Integrated Windows authentication: https://managementtools.wlu.edu/Help/Default.aspx?col=1&q=unable+log+login

If none of these solutions work, try going to http://MyVI.wlu.edu and opening a web browser from the APPS screen.  Then, you will effectively be using a W&L computer, and on campus.  This will bypass many issues associated with using personally owned computers.

Score: 8.6 - Updated: 9/8/2015 10:29:00 AM - Was this helpful?
Windows Media Player won't play my DVD, Why? (link)

You could possibly be missing a CODEC file that did not come with Windows Media Player. Try using another media player like PowerDVD instead.

Score: 7.5 - Updated: 6/4/2012 2:06:44 PM - Was this helpful?
My Mac won't connect to WLUsec. How do I fix this? (link)

Your are probably having this problem because your Mac is trying to use an old 802.1x setting. To delete these old settings follow these instructions.

  1. Click on your Apple icon, and go to System Preferences.
  2. In system Preferences click on the Network icon.
  3. Choose the AirPort in the left hand window, and click on the Advanced button in the lower right hand side of the Network window.
  4. In the Advanced window click on the 802.1X tab. At this point you will need to delete the existing user profiles. Click on any that exist in the left hand screen and click on the - (minus) sign beneith them.
  5. Click OK, and connect to WLU and rerun the the Cloudpath installer.

 

 

Score: 7.5 - Updated: 6/7/2012 2:34:38 PM - Was this helpful?
Why can't I send email messages? (link)
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Score: 7.5 - Updated: 7/15/2013 3:49:10 PM - Was this helpful?
How do I connect to W&L's wireless network? (link)

If you're a W&L faculty member, staff or student, use any available Internet connection, on-campus or off-campus, and use a Web browser to access this page:

http://wireless.wlu.edu

Follow the steps, entering your W&L username and password when prompted. After you complete this step, you'll connect to W&L's wireless network automatically whenever you're in range.

If you're not a member of the W&L community, find the wireless network named "wlu," connect, and open a Web browser. Enter your e-mail address, or, if you're a sponsored guest and have been provided with credentials for temporary access to W&L's wireless network, enter the user name and password that was provided to you.

Please note that wireless is a limited resource, and minor disruptions are common; see Statement on Wireless Service at W&L

Applies To: Faculty, Staff, Students

Score: 7.5 - Updated: 8/19/2011 11:49:56 AM - Was this helpful?
What do I do I recieved a "your account has been locked" message? (link)

If your account is locked due to do many bad login attemps please contact the Information Desk in Leyburn library by calling 540-458-4357 or placing a ticket in the Web Help Desk system https://help.wlu.edu/helpdesk/WebObjects/Helpdesk/

Score: 7.5 - Updated: 8/25/2010 9:14:01 AM - Was this helpful?
What are the entrance/admission requirements for W&L? (link)

You can find information about entrance requirements by going to the Admissions website: http://admissions.wlu.edu

Information about entrance requirements can also be found at this location:

http://catalog.wlu.edu/content.php?catoid=3&navoid=208#Requirements

 

Score: 7.5 - Updated: 6/7/2012 1:41:30 PM - Was this helpful?
Can I do anything else after I delete or save a phonemail message? (link)
  • Press 1 to record and send an answer to the message sender OR
  • Press 70 to call the person who sent you the message OR
  • Press 9 to forward the message to another extension OR
  • Press # to continue to the next message

Applies To: Faculty, Staff

Score: 7.5 - Updated: 9/29/2010 9:11:57 AM - Was this helpful?
Does W&L Offer a Listserv Service? (link)

Yes.  ITS runs a Majordomo listserv that is available to any department, group or organization on campus.  To request a listserv, contact the HelpDesk and request one, including the following information:

  1. The name of the listserv
  2. The email address of the owner of the listserv (must be an active W&L account)
  3. optionally, a list of email addresses to populate the list with
Score: 7.5 - Updated: 9/29/2010 3:11:09 PM - Was this helpful?
Why can't I access Lynda tutorials? (link)
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Applies To: Faculty, Staff, Students

Score: 7.5 - Updated: 8/27/2013 2:19:28 PM - Was this helpful?
Why is Advanced Search disabled in Outlook? (link)

The Windows Search service may be installed but disabled. 

To enable it:

  • Start > Computer > Manage > Services and Applications > Services
  • Locate the entry for "Windows Search"
  • Change "Startup Type" to "Automatic" > Apply

 

Score: 7.5 - Updated: 7/12/2013 2:04:38 PM - Was this helpful?
Can you unlock my Office365 account (students)? (link)
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Applies To: Students

Score: 7.5 - Updated: 4/30/2014 11:34:47 AM - Was this helpful?
I dialed the PhoneMail system but it won't accept my extension number. What is wrong? (link)
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Applies To: Faculty, Staff, Students

Score: 6.7 - Updated: 10/1/2010 2:26:17 PM - Was this helpful?
How do I copy music from my iPhone, iPad, or iPod touch to my Computer for Free? (link)

Click this link found by our Mac technician.

Applies To: Students

Score: 6.7 - Updated: 1/2/2012 1:34:24 PM - Was this helpful?
How do I access Outlook Shared Mailboxes with IMAP Clients (iPad, Droid)? (link)
  1. Within your IMAP client add a new mail account
  2. For the full name field enter the shared mailbox name (or the name you would like to display when an email is sent from this account)
  3. For email address enter the SMTP email address for the shared mailbox.
  4. For password enter your own password
  5. For username enter ad/youraccountname/shared-mailbox-name (ex: ad/smithj/shredmail). Set account type to IMAP
  6. Set incoming mail server to owa.wlu.edu
  7. Set connection security to SSL/TLS using port 993
  8. Set the Outgoing Server to use SMTPA, and use your email/password for authentication.  You will not acutally use this, but most IMAP connection require this step.

Applies To: Faculty, Staff

Score: 6.7 - Updated: 6/16/2014 9:29:14 AM - Was this helpful?
I added a NON-W&L person to my Sakai site and that person logs in but doesn't see the site. What is the cause? (link)

There are two possible causes:

1. Make sure that you have published the site. (Site Info > Manage Access > Publish Site)

2. Add the participant to the site as a NON-OFFICIAL site participant. In the course site, go to Site Info > Add Participants and add the user's full e-mail address in the SECOND box for NON-OFFICIAL participants.

Applies To: Faculty

Score: 6.0 - Updated: 10/1/2010 3:43:39 PM - Was this helpful?
How do I save my PowerPoint 2007 presentation to a CD? (link)

Here's a link to a great little 1 minute vidoe from Brainstorm Inc. that explains it all.

Microsoft video on saving presentations in PowerPoint 2007

 

 

 

Score: 6.0 - Updated: 6/4/2012 12:52:02 PM - Was this helpful?
How do I request a data recovery from backup? (link)

Please complete a helpdesk ticket with the following information:

1. Data path where the folder/file is located. (ex. SERVERname:\FOLDERname\FILEname)

2. Last known date that the folder/file was good.

3. Location of where the data is to be restored to. (usually the original location, or a folder called restore in the same location).

Note: Restore requests are handled in a timely manner, but can take up to 3 days to complete if offsite backup tapes are required.

 

Score: 6.0 - Updated: 6/4/2012 2:13:14 PM - Was this helpful?
What is the Information Security Program (ISP) at W&L? (link)

The ISP and the ISP Committee were organized at the direction of the Provost in 2003 to comply with the Gramm-Leach-Bliley Act (GLBA) and to implement the “Safeguards Rule” issued by the Federal Trade Commission. The ISP Committee is chaired by the ISP Coordinator and the Committee has responsibility, in advising the Provost, for the ISP. The original program scope was intentionally broader than necessary for simple legal compliance, and requires all departments to have written procedures documenting the safeguards used to protect the University’s information assets.

Score: 6.0 - Updated: 6/4/2012 1:24:10 PM - Was this helpful?
As an employee how do I access the GPS system for my account? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff

Score: 6.0 - Updated: 1/7/2015 9:15:49 AM - Was this helpful?
How can I get the W&L wireless network to work on my Blackberry? (link)

First turn on Wi-Fi (wireless) on the device:

1. At the Home screen, press the Menu key.

2. Scroll to the Manage Connections icon and press the trackball.

3. Scroll to Wi-Fi (not all Blackberry phones have this option; if you don't see it, it's not available for your model). Press the trackball to place a check mark in the box to turn on Wi-Fi.

Then scan and connect to available networks

To scan for and connect to available networks, perform the following steps:

1. At the Home screen, press the Menu key.

2. Scroll to Set Up Wi-Fi Network and press the trackball.

3. Scroll to Next and press the trackball.

4. Select Scan for Networks. The handheld scans and displays available networks.

SELECT WLUsec

5. Press the trackball to connect.  Enter your W&L network user name and password

Applies To: Faculty, Staff, Students

Score: 6.0 - Updated: 4/13/2011 1:47:24 PM - Was this helpful?
What software does W&L license for faculty and staff? (link)

The University provides site licensing for these products on University-owned equipment:

  • Microsoft Windows Upgrades
  • Microsoft Office Professional and Enterprise
  • Symantec Anti-Virus, Corporate Edition

In addition, these products are licensed for all student-owned computers.

 

Faculty and staff may install Microsoft Office on their personally-owned computers if its use is primarily for work-related purposes. Employees may purchase installation media at the University Store provided they sign a Work-at-Home Agreement at the Store.

Please contact your ITS Client Services Support Specialist for licensing information on other software products. ITS can often provide licensed installations at no charge to the department or provide significant volume discounts for certain products.

Applies To: Faculty, Staff

Score: 6.0 - Updated: 10/1/2010 3:59:49 PM - Was this helpful?
Why can't I access Facebook on the wireless network? (link)

Various restrictions apply to the guest wireless network, including limited speed, and restricted access to some web sites, including Facebook. W&L faculty, staff and students can get the best quality connection by registering for W&L's secure wireless network. To do that, point your browser on your wireless device to http://wireless.wlu.edu and follow the directions.

 

Score: 6.0 - Updated: 9/3/2010 10:10:02 AM - Was this helpful?
How do I change my admin user account password? (link)
( Restricted to authenticated ITS users. )
Score: 6.0 - Updated: 8/8/2013 3:09:03 PM - Was this helpful?
Can I join the W&L AD domain (network)? (link)

Faculty and staff computers will be joined to the domain by ITS personnel. Personally-owned student computers cannot be joined to the domain.

If you need to access a computer that is in the domain, you can go to http://THESTABLE.wlu.edu and access a virtual image that is in the domain. (Access requires authorization; you'll have to log in with your network username and password.)

 

 

Score: 6.0 - Updated: 6/7/2012 1:34:22 PM - Was this helpful?
I can’t access my archived e-mail (evault). Is there something I can do? (link)

Browse to this location: \\maltiris2\SoftwareDelivery\Symantec\EVault Plug-in and install EVClient_en.msi

 

If you still are unable to acces your archieved e-mails, call the Information Desk at x4357 or send an email to help@wlu.edu giving us the details and we will contact you.

Applies To: Faculty, Staff

Score: 6.0 - Updated: 11/22/2011 2:56:48 PM - Was this helpful?
How do I increase the font size in Outlook Web App? (link)
  • Open your browser and log in to owa.wlu.edu.
  • At the top on the right, click on Options.
  • Click on See All Options.
  • Click on Settings -> Mail.
  • Under the Message Format heading, choose 'Choose Message Font.'
  • As you choose your options (Font, Font size, Bold, Italics, Underline and Text color), the sample text is displayed in the box underneath.
  • On the bottom right, click on Save.
  • To return to your Mailbox, click on Mail at the top.

Applies To: Faculty, Staff

Score: 6.0 - Updated: 7/12/2013 10:29:58 AM - Was this helpful?
Every time I'm printing, the SAVE AS window pops up - is there anything I can do? (link)

One of the reasons may be a printer setting.  Open up the selected printer to see if the PRINT TO FILE box has become checked on the selected printer.  If it has uncheck that setting.

Score: 6.0 - Updated: 10/7/2014 7:07:20 AM - Was this helpful?
Which browser should I use with Outlook Web App (OWA)? (link)

From the Microsoft website:

To use the complete set of features that are available in Outlook Web App (OWA) and the web management interface (also known as the premium version), you can use the following browsers on a computer that runs Windows XP, Windows Server 2003, Windows Vista, or Windows 7:

  • Internet Explorer 7 and later versions.
  • Firefox 3.0.1 and later versions.
  • Chrome 3.0.195.27 and later versions.

On a computer that is running Max OS X, you can use the following browsers:

  • Safari 3.1 and later versions.
  • Firefox 3.0.1 and later versions.

On a computer that is running Linux, you can use the following browser:

  • Firefox 3.0.1 and later versions.

If you use a web browser that does not support the full feature set, Outlook Web App opens in the light version.

Score: 6.0 - Updated: 7/12/2013 11:03:37 AM - Was this helpful?
My Outlook (OWA for employee) doesn't look right what can I do? (link)
( Restricted to authenticated ITS users. )
Score: 6.0 - Updated: 1/8/2014 9:26:34 AM - Was this helpful?
How can I (ITS staff) quickly check the Account Locked status of an Active Directory AD account? (link)
( Restricted to authenticated ITS users. )
Score: 5.5 - Updated: 11/29/2012 4:27:52 PM - Was this helpful?
What are the Office365 (students)settings to update my iPhone, iPad, and iPod Touch or my Blackberry, WindowsPhone, or Andriod device? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Students

Score: 5.0 - Updated: 9/11/2015 2:37:18 PM - Was this helpful?
Where can I find the map of W&L's wireless network coverage? (link)

The map of wireless network coverage is located here.

Score: 5.0 - Updated: 9/19/2012 4:02:06 PM - Was this helpful?
Why aren't there any words in the tag cloud? (link)

Probably because we flushed the logs. If we flush the logs, the tag cloud words get reset to zero. Pretty cool, eh?

Score: 5.0 - Updated: 8/8/2013 3:01:05 PM - Was this helpful?
My phone doesn't ring. What should I do? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff, Students

Score: 5.0 - Updated: 10/1/2010 2:01:25 PM - Was this helpful?
How do I access my faculty/staff account using a POP client? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff

Score: 5.0 - Updated: 10/1/2010 2:31:18 PM - Was this helpful?
I want a W&L email address for my club or organization. How do I go about getting one(students)? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff, Students

Score: 5.0 - Updated: 10/2/2013 2:10:07 PM - Was this helpful?
Where can I find a list of classroom spaces at W&L? (link)

The Registrar's office maintains a list of classroom spaces here: https://managementtools3.wlu.edu/CourseOfferings/pages/Page6.aspx

Score: 5.0 - Updated: 9/30/2015 7:48:22 PM - Was this helpful?
How do I forward a message that is archived using Outlook Web App? (link)
  1. In Outlook Web App highlight your message.
  2. Click on View the original item. (E-mail stubs only show a portion of the original message)
  3. Log in with AD\username and your password.
  4. At the top, hover over the buttons until you find the Download button.
  5. Click on the Download button.
  6. At the bottom of your browser, a message appears asking 'Do you want to open or save the message from the server?'
  7. Choose Open.
  8. When message opens, click on Forward.
  9. Send to recipient.

 

 

Score: 5.0 - Updated: 7/12/2013 2:04:10 PM - Was this helpful?
As a student how can I check my long distance account information? (link)

You can view your phone bill detail  online using your Long Distance Authorization Code. Access to your bill by clicking on the following link:

Long Distance Account

Applies To: Students

Score: 5.0 - Updated: 9/6/2010 8:28:34 AM - Was this helpful?
What devices are supported on W&L's secure wireless network? (link)

The wireless network for W&L faculty, staff and students uses a technology called 802.1x, which provides security by encrypting all network traffic.

Some older computers do not support this technology. However, most modern, up-to-date wireless devices will run on the secure wireless network:

  • Windows computers with security features enabled, including auto-updates, firewall and up-to-date operating system
  • Macintosh computers with security features enabled, include firewall and up-to-date operating system
  • Apple iPad and iPod Touch
  • Most Smart Phones with wireless capability, including iPhone, Blackberry, and Android-type phones

Game devices such as the Xbox 360 and Wii and other special-purpose network devices such as the Roku do not function on the secure wireless network. For such devices, use a wired connection, or register them for use on the wireless network.

Please note that wireless is a limited resource, and that minor disruptions are common; see Statement on Wireless Service at W&L

 

Score: 5.0 - Updated: 8/19/2011 11:53:26 AM - Was this helpful?
What are the configuration settings for W&L's secure wireless network? (link)

Whenever possible, use the tool at http://wireless.wlu.edu  to configure your device for use on W&L's wireless network.

You may need to manually configure some devices. The settings are:

  • SSIDD: WLUsec
  • Wireless Encryption: WPA2 Enterprise
  • Authentication Protocol: MS-CHAPv2/PEAP
  • Outside tunnel authentication: This should be left blank
  • Inside tunnel authentication: WLU Username and Password
  • Security certificate verification: Equifax Secure Certificate Authority
Score: 5.0 - Updated: 9/3/2010 11:07:16 AM - Was this helpful?
How do I save my "Pages" document to "Word" to turn in my work? (link)

Students: If you are using Apple's "Pages" to create your documents,

you need to save as a Word document before you turn in your work.

Here's how:

 

1. In Pages, go to File > Save as

2. Click the down arrow by the Save As box.

3. Check the box, "Save Copy as: Word Document"

 

You can also go to: http://www.wlu.edu/x49936.xml and download

Office 2008 for the Macintosh. (W&L has a site license for Microsoft

Office for all university computers and for all student computers so

that everyone has access to a common software set.)

Applies To: Students

Score: 5.0 - Updated: 9/21/2010 10:26:10 AM - Was this helpful?
What can you tell me (student) about my account balance for my phone? (link)

Students who have phone service on the W&L system may obtain their current long distance balance any time through our Telecom Online web page. Log on to http://sunbelt/phonebill/login.jsp/. You will need your long distance authorization code to access your personal information.

Applies To: Students

Score: 5.0 - Updated: 10/1/2010 3:26:56 PM - Was this helpful?
Why can't I use the "Edit in Browser" feature in SharePoint 2010? (link)

If Check-Out and Check-In are enforced on a document library, the "Edit in Browser" feature will not be available. You'll have to open the file in Word, or Excel, depending on the type of file, in order to edit it.

Applies To: Faculty, Staff

Score: 5.0 - Updated: 10/28/2012 5:59:56 PM - Was this helpful?
How does a non W&L employee sign up for Campus Notices? (link)
( Restricted to authenticated ITS users. )
Score: 5.0 - Updated: 11/14/2014 11:06:54 AM - Was this helpful?
When off campus, why can't I log into a W&L application web site (like SharePoint) using Internet Explorer? (link)

If one takes a W&L laptop that is in the W&L AD domain off campus and then attaches to a site that is in the IE 'Local Intranet' security zone, the laptop attempts to do pass-through integrated windows login.  However, this requires that the computer has direct access to an AD domain controller, which is blocked in the firewall.  Unfortunately, IE does not gracefully fall back to a username and password prompt in this case.

 

To configure IE to always prompt for a username and password:

1.       Open Internet Explorer

2.       Select “Tools”

3.       Select “Internet Options”

4.       Select “Security”

5.       Select “Local  intranet”

6.       Select “Custom level…”

7.       Scroll all the way to the last option and select “Prompt for user name and password”

8.       Select “OK” to exit both dialog windows

 

To re-configure IE once you are back on campus, follow the same procedure, but in step 7, select “Automatic logon only in Intranet zone”

Score: 4.3 - Updated: 2/28/2011 11:07:37 AM - Was this helpful?
How do I connect to W&L wireless network with a Mac? (link)

If you're a W&L faculty members, staff or student, use the Safari or Firefox browser (NOT Chrome) and use any available connection to access this Web address, from on campus or off campus:

http://wireless.wlu.edu

Follow the instructions, and enter your W&L username and password. When you've completed these steps, you'll automatically connect to W&L's secure wireless network whenever you're in range.

Please note that wireless is a limited resource, and minor disruptions are common; see Statement on Wireless Service at W&L

Applies To: Faculty, Staff, Students

Score: 4.3 - Updated: 10/21/2013 5:25:10 PM - Was this helpful?
How do I add W&L staff, faculty or students to a SharePoint site? (link)
  1. One of the site owners needs to log into the SharePoint site (Members and Visitors cannot do this.)
  2. Site Actions > Site Permissions
  3. Select the name of the group to which you want to add the person.
  4. Click New in the light gray bar above the list of current group members.
  5. Type in or browse the address book for the username.
  6. By default, the box is checked for the added person to receive an email with a link to the site. You can also add a personal message if you'd like.
  7. Click OK.

 

Score: 4.3 - Updated: 7/29/2013 9:33:51 AM - Was this helpful?
I can't use the Citrix client now I have upgraded to Lion? (link)

Go to > Finder > HD > Library > Applications Support > Citrix

Delete this installation of Citrix

Log back into the Stable and after Citrix client is downloaded close the browser

Install new instance of Citrix client

Reopen browser

Applies To: Students

Score: 4.3 - Updated: 1/25/2012 2:20:31 PM - Was this helpful?
Is the EOP username and password the same as my W&L network username and password? (link)

Yes, your username is your full email address with your AD password. To change your password you would go to password.wlu.edu which will change your password for all W&L resources.

Applies To: Faculty, Staff

Score: 4.3 - Updated: 6/3/2014 10:54:17 AM - Was this helpful?
How do I access a shared mailbox through Outlook Web App (OWA)? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff

Score: 4.3 - Updated: 9/21/2016 2:43:16 PM - Was this helpful?
How do I connect to Junos Pulse VPN from an Android smartphone? (link)
( Restricted to authenticated ITS users. )

Applies To: Faculty, Staff

Score: 4.3 - Updated: 6/5/2014 10:18:15 AM - Was this helpful?
How do I view the names in the header of a message or meeting request in Outlook? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff

Score: 4.3 - Updated: 2/10/2014 10:39:00 AM - Was this helpful?
How do I forward to other W&L extensions my NEC phone? (link)
( Restricted to authenticated ITS users. )
Score: 4.3 - Updated: 4/23/2014 10:16:28 AM - Was this helpful?
I'm in Development office and I can't print on new BizHub? (link)
( Restricted to authenticated ITS users. )
Score: 4.3 - Updated: 8/22/2014 10:52:20 AM - Was this helpful?
How do I login to a laptop from the ITS laptop pool while off-campus (off the W&L network)? (link)

On the Login screen:
1) Use the drop down box to change from the "AD" setting to the "this computer" setting.
2) Login name is W&LGuest
3) Password is W&Lpassword
(entries are case sensitive)

Score: 3.8 - Updated: 3/8/2010 3:15:07 PM - Was this helpful?
What can you tell me (student) about W&L Long Distance Standard Plan for my campus residence? (link)

9¢ per minute - Monday through Friday, 7 pm to 7 am & all day Saturday and Sunday, for calls within the U.S. 25¢ per minute - Monday through Friday, 7am to 7 pm, for calls within the U.S.

Applies To: Students

Score: 3.8 - Updated: 10/4/2010 9:34:48 AM - Was this helpful?
How do I (ITS staff) use Teamviewer to provide remote support at W&L? (link)
( Restricted to authenticated ITS users. )
Score: 3.8 - Updated: 12/2/2011 1:37:12 PM - Was this helpful?
How can I attach to WLUsec with Windows 7 if Cloudpath dosen't work? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 3.8 - Updated: 9/2/2011 12:30:42 PM - Was this helpful?
How do I mass delete e-mails from my Inbox in Outlook Web App (OWA)? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Staff

Score: 3.8 - Updated: 7/12/2013 2:34:49 PM - Was this helpful?
Why can't I delete .jar files that I saved to my home folder (H Drive)? (link)
 
 

.jar files are archive files which get marked read-only sometimes when they're created (depending on the program or method used to create them).

Just right-click on the file and remove the Read-only check. Then you should be able to delete them!

Score: 3.8 - Updated: 9/7/2012 4:04:14 PM - Was this helpful?
How do I add the NEC phone Mobile Client on my iPhone? (link)
( Restricted to authenticated ITS users. )
Score: 3.8 - Updated: 4/30/2014 11:36:39 AM - Was this helpful?
How do I (student) request a refund with the PaperCut print management on the BizHubs? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Students

Score: 3.8 - Updated: 9/30/2014 3:25:12 PM - Was this helpful?
How do I access a folder that's on the network (H Drive, L Drive, I Drive) with my Macintosh? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff, Students

Score: 3.3 - Updated: 1/15/2015 3:36:34 PM - Was this helpful?
How do I access network drives (L:, H:, I:, J: ) on my computer or smart device? (link)

1. Go to myvi.wlu.edu and authenticate. If it the first time you will be asked to install the Citrix client.

2. Choose a virtual desktop

3. Go to Computer (My Computer on Windows XP) and you should see the L: drive listed.

If you would like instructions for mapping a network drive on your computer, please send an email with your request to help@wlu.edu or call the Information Desk at extension 4357.

Score: 3.3 - Updated: 10/26/2015 1:45:47 PM - Was this helpful?
How do I add MY e-mail address on a BizHub so I don’t have to type it in each time I scan something? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff, Students

Score: 3.3 - Updated: 8/22/2014 10:51:38 AM - Was this helpful?
What can you tell me (student) about W&L Long Distance Optional Bulk Plans for my campus residence? (link)

Plan #1 was built with the average caller in mind. We will bill you a basic charge of $22.50 each month for 250 minutes of long distance calls within the U.S. That's 9 cents per minute. Continue to use our system beyond the 250 minutes in each billing period at the same low price of 9 cents per minute. Use these minutes to call anytime of the day or night to anywhere in the U.S. Minutes not used during a billing period will not be carried over. International calls are not eligible for this plan.

Plan #2 is for the heavy user and has our lowest per minute rate. We will bill you a basic charge of $35 each month for 500 minutes of long distance calls within the U.S. That's 7 cents per minute. continue to use our system beyond the 500 minutes each billing period at the same low price of 7 cents per minute. Use these minutes to call anytime of the day or night to anywhere in the U.S. Minutes not used during a billing period will not be carried over. International calls are not eligible for this plan.

Applies To: Students

Score: 3.3 - Updated: 10/4/2010 9:04:47 AM - Was this helpful?
How do I attach to WLUsec on my Mac if cloudpath doesn't work? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 3.3 - Updated: 9/2/2011 1:11:59 PM - Was this helpful?
Sending to a contact group in Outlook 2010 didn't send to all members. Why? (link)

Fix: 

     • When in the Contact Folder open the distribution list so that you can see the members.
     • Click on Update Now in the tool bar
     • Click Save & Close

To check that all members will be sent to, create a new message and place the distribution list in the To field, then expand the distribution list and check that all names are listed.

Score: 3.0 - Updated: 8/27/2013 1:52:06 PM - Was this helpful?
How do I save data files on a "frozen" classroom PC or laptop from the ITS laptop pool? (link)

Classroom PCs and ITS laptops are referred to as "frozen" since data you save to the C:\ drive will be deleted when the computer is rebooted.  

These computers have a T:\ drive where data can be saved and not overwritten during a reboot.  The T:\ drive is limited to a maximum size of 2GB.  This drive is labeled "SAVE LOCAL DATA HERE".

You may also use a memory stick connected to the USB port on the computer to save your data.

See image below for graphic details:

 

Score: 2.7 - Updated: 3/8/2010 3:19:06 PM - Was this helpful?
How do I configure Firefox not to require my username and password for every W&L site I access after I've already entered it one time? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 2.7 - Updated: 6/10/2011 11:03:47 AM - Was this helpful?
How can a professor re-gain access to a previous term's course folder structure on the "L: drive" (mfsacad1/acadshared)? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff

Score: 2.3 - Updated: 9/17/2012 4:02:10 PM - Was this helpful?
Can I get an exported list of all contacts at W&L that I can import into my personal address book in another mail client (Thunderbird, Gmail, etc.)? (link)

We do not provide copies of the address list for two primary reasons. 1 - it becomes a nightmare to troubleshoot issues as more and more out-of-date address lists are in use, 2 - if a machine holding these addresses gets infected with a virus that uses or collects addresses then our whole address list would be compromised.

Score: 2.1 - Updated: 6/14/2012 10:12:31 AM - Was this helpful?
I don't have the current class groups in my Outlook address book on my Mac what should I do? (link)
( Restricted to authenticated ITS users. )
Score: 2.1 - Updated: 1/28/2013 10:24:37 AM - Was this helpful?
Antivirus Atomic Learning BizHub Box Campus Notices Classrooms Colleague Contacts Creative Cloud Digication Distribution Lists Dream Weaver Email Email Archive Email Clients EOP eportfolio Gnome GPS Ingeniux Internet Explorer iPad Kindle L Drive Lab Macintosh Mail MDID Microsoft Office Office365 Outlook OWA Password phishing Phones Poll Everywhere Poster Printing Projector Pulse RightFax Sakai SCOLA Security SharePoint Software Symantec Sympodium Tegrity VDI WebAdvisor Wireless Zotero