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What are the transmission options using RightFax? (link)

The transmission options:

Fax Priority. Specify the priority that is assigned to this fax within the queue of waiting faxes. Select from the options listed (low, normal, and high). If high priority does not appear as a choice, then it is not available to you (this is controlled by the administrator).

Delete After Send. By default, your faxes will not be automatically deleted from the Main fax list regardless of their status. However, you can specify to Always delete a fax or to delete it On Success only.

Verify ID of Receiving Fax Machine. You can specify the remote fax ID of the intended recipient's fax machine or server. If you enable this feature, the fax will not be sent unless the remote ID matches the ID specified. You can use the asterisk (*) and question mark (?) wildcards if you are not sure of the exact ID. Asterisks represent zero or more characters or digits. Question marks represent exactly one digit or character each.

 

Score: 100.0 - Updated: 4/21/2014 9:36:54 AM - Was this helpful?
What is RightFax? (link)

Rightfax is the University’s computer-based solution for faxing. All employees with W&L network accounts can send faxes through the Rightfax Web Client. Each department designates the employees who will receive computer-based faxes sent to their departmental fax number.

Score: 100.0 - Updated: 3/26/2015 10:20:48 AM - Was this helpful?
Who can use RightFax? (link)

Employees can use their W&L network accounts to access the Rightfax Web Client and send faxes, including cover pages and attachments as needed.

Score: 100.0 - Updated: 4/21/2014 9:32:39 AM - Was this helpful?
What are "More Document Options" for the RightFax? (link)

More Document Options

This page lets you set additional document-specific transmission options. The default values are assigned by your RightFax administrator. After making changes, click the Submit Options button. The new information is only valid for the document currently being created and will not be saved.

Use Fine-Mode Resolution for Fax Body. Documents sent to fax addresses can be sent at two different resolutions: Normal (100 x 200 dots per inch) and Fine (200 x 200 dots per inch). Normal mode works well for draft-quality resolutions and shorter transmission times, while fine resolution is recommended for high-quality printed documents. Check this option to use fine mode.

Send Cover Sheet. Check this option to include a cover sheet on your document. By default, the RightFax Web Client will automatically create and send a cover sheet from the information entered on the Create/Edit Document page.

Use Fine-Mode Resolution for Cover Sheet. Check this option to render your document cover sheet in fine mode (200 x 200 dots per inch).

Cover sheet to use. Select a cover sheet from the drop-down list.

Form Type to Use. Overlay forms are image files that combine with your document so the two images appear together. Company letterhead is a commonly used overlay form. You can add one overlay form per document. Select the form you want to use from the list.

From Options. If you are creating an outgoing document, you can change your sender contact information as it will appear on your cover sheet. This lets you change the contact information for this document only. It will not affect your default settings.

Score: 90.0 - Updated: 4/21/2014 9:33:51 AM - Was this helpful?
How do I access RightFax? (link)

Point your Web browser to go.wlu.edu/fax.

Score: 85.0 - Updated: 4/21/2014 9:45:30 AM - Was this helpful?
What operating system do I need to use RightFax? (link)

RightFax is a web-based client that can be accessed using a variety of web browsers (such as Internet Explorer, Google Chrome, Safari and Firefox) on Windows or Macintosh computers.

Score: 80.0 - Updated: 4/21/2014 9:47:24 AM - Was this helpful?
How do I log into RightFax? (link)

On the entry page Click the box next to “Use Windows Authentication” and then Click the “Login” button. You do not need to enter your User ID or password on this page.

Score: 80.0 - Updated: 4/21/2014 9:48:15 AM - Was this helpful?
How do I attach a file using RightFax? (link)

Under Attachments

Click Attach File

You have PDF Attachment Type options

  • Text
  • Photos & Images
  • Light
Score: 80.0 - Updated: 12/8/2014 10:00:32 AM - Was this helpful?
How do I actually send a fax with RightFax? (link)

When you have filled in all the fields and attached any documentation you click send at the top of the from.

Score: 80.0 - Updated: 4/21/2014 9:45:54 AM - Was this helpful?
What is "Hold for Preview" when using RightFax? (link)

The Hold for Preview option is so you can review the final version of your document before you send it. Your document will remain in your Web Client mailbox with the status "Held for Preview." To transmit the fax, you must view it and click the Release button.

Score: 80.0 - Updated: 4/21/2014 9:39:35 AM - Was this helpful?
What is Delay Send when using RightFax? (link)

The Delay Send option is used to postpone the transmission of your document to a later time or date. RightFax normally sends outgoing faxes as soon as a phone line becomes available, but sometimes you may want to delay an outgoing document to take advantage of off-peak phone rates or ensure that the recipient is available.

Score: 80.0 - Updated: 12/8/2014 10:00:39 AM - Was this helpful?
How do I manage Attachments using RightFax? (link)

This table lists the cover sheet, files, and library documents that comprise your document. Using the Control buttons, you can delete or reorder the attachments as you like.

Score: 80.0 - Updated: 4/21/2014 9:38:37 AM - Was this helpful?
What is Fax Priority when using RightFax? (link)

Fax Priority. Specify the priority that is assigned to this fax within the queue of waiting faxes. Select from the options listed (low, normal, and high). If high priority does not appear as a choice, then it is not available to you (this is controlled by the administrator).

Score: 80.0 - Updated: 4/21/2014 9:36:37 AM - Was this helpful?
What is Delete After Send when using RightFax? (link)

Delete After Send. By default, your faxes will not be automatically deleted from the Main fax list regardless of their status. However, you can specify to Always delete a fax or to delete it On Success only.

Score: 80.0 - Updated: 4/21/2014 9:36:18 AM - Was this helpful?
What if I need additional information when using RightFax? (link)

Look at the RightFax Help Guide under Resources or submit question to the HelpDesk at help@wlu.edu

Score: 80.0 - Updated: 3/26/2015 10:20:39 AM - Was this helpful?
How do I create and send a New Fax with RightFax? (link)

 

  • Log into RightFax and in the url line of your preferred browser enter go.wlu.edu/fax
  • Make sure "Use Windows Authentication" is checked and Click sign in
  • Click on the "New Fax" link to get to the Create/Edit Document page.
  • Under Primary Information all fields marked with a *red asterisk are required
  • Next to "Name," enter the name of the person or department to which you are sending the fax
  • Next to "Destination Type" use the default choice, “Fax Number,” to send a fax
  • Next to "Destination," type the destination fax number.
    • For on-campus fax numbers, use four digits only.
    • For an off-campus local fax number, dial 9 then the 7 digit number. For example: 95555555.
      • Don’t include hyphens or other non-numeric characters.
    • For an off-campus long distance fax number, dial 9 then 1 and the number. For example: 915555555555.
      • Don’t include hyphens or other non-numeric characters.
  • All other “To” fields are optional – complete as needed.
  • A cover sheet is automatically included in your fax. Type in any notes for the cover sheet in "Cover Sheet Notes".
Score: 77.5 - Updated: 3/2/2015 3:27:16 PM - Was this helpful?
What are the Cover Sheet restrictions using RightFax? (link)

The Cover Sheet Notes box lets you add notes or comments to the fax cover sheet. The box accepts up to 21 lines of text, 69 characters per line. You cannot use embedded codes or signatures in this field.

Score: 77.5 - Updated: 4/21/2014 9:38:55 AM - Was this helpful?
How can I as a student send a fax? (RightFax) (link)

Students (as well as faculty and staff) can go to the ITS/Library Information Desk in Leyburn Library to get help with sending or receiving faxes through RightFax.

(As of April 2014, students currently go to the 3rd floor of Elrod Commons outside the student organizations area and use the fax machine.)

Applies To: Students

Score: 77.5 - Updated: 4/21/2014 9:31:38 AM - Was this helpful?
Can I send a fax with RightFax from off campus? (link)

Yes, You can send a fax with RightFax when you are off campus. Log into thestable.wlu.edu and then log into RightFax.

Applies To: Faculty

Score: 77.5 - Updated: 3/26/2015 10:20:18 AM - Was this helpful?
What is the ITS RightFax number used in the Library? (link)

The Fax number for the ITS used in the library is 4462.

Score: 77.5 - Updated: 3/26/2015 10:20:04 AM - Was this helpful?
Can I attach a file to include in the fax with RightFax? (link)

Yes, you can attach a file to include in your fax. Many document types are supported, including Adobe PDF, Microsoft Word, Microsoft Excel, and image files such as JPG and PNG. *Keep in mind that some documents such as detailed spreadsheets or PowerPoint slideshows may not render clearly when printed on a recipient’s fax machine.

Score: 76.0 - Updated: 4/21/2014 9:46:45 AM - Was this helpful?
What is Verify ID of receiving Fax Machines when using RightFax? (link)

Verify ID of Receiving Fax Machine. You can specify the remote fax ID of the intended recipient's fax machine or server. If you enable this feature, the fax will not be sent unless the remote ID matches the ID specified. You can use the asterisk (*) and question mark (?) wildcards if you are not sure of the exact ID. Asterisks represent zero or more characters or digits. Question marks represent exactly one digit or character each.

Score: 76.0 - Updated: 4/21/2014 9:36:04 AM - Was this helpful?
How do I Add/Manage Phonebook entries in RightFax? (link)

Adding Phonebook Entries

The RightFax Web Client lets you create a personal phonebook of fax and e-mail addresses. You can add both individual entries and group entries that let you easily send one document to multiple recipients. Phonebook entries can be private or published. Private phonebook entries can be viewed only by you. Published phonebook entries can be viewed by any other RightFax user on the network.

To Create an Individual or Group Phonebook Entry

  1. From the Web Client folder view, click the New Fax button. The Create/Edit Document page opens.
  2. Under Primary Information, click the Phonebook Search button.
  3. Click the New Entry button to create an individual phonebook entry or the New Group button to create a group entry.
  4. Enter a name for the entry in the ID box, and check the Published option if you want this phonebook entry to be available to other users on your network.
  5. If you are creating an individual entry, complete the addressing boxes. All boxes are optional but you must enter at least one fax number or e-mail address. If you are creating a group entry, type the phonebook IDs you want in the Members box, and press ENTER between each ID you add. Group phonebook entries can only be made from existing phonebook IDs. If you want to add a new fax or e-mail address to a group phonebook entry, you must first make it an individual phonebook entry.
  6. When you have completed the addressing information or added all the phonebook IDs you want, click the Save button. The new entry will be immediately added to your personal phonebook.

To Select an Address from Your Phonebook

  1. Under Primary Information, click the Phonebook Search button to display all the entries in your personal RightFax phonebook. You can select one phonebook entry per document. If you select a group phonebook entry, the document will be sent to all members of that group.
  2. Click the check mark next to the entry to which you want to send the document. This returns you to the Create/Edit Document page with the recipient's addressing information entered under Primary Information. If you selected a group phonebook entry, the phonebook ID will appear in the Name field.
Score: 76.0 - Updated: 4/23/2014 4:06:18 PM - Was this helpful?
How do I create and send a New Fax with RightFax to an international number? (link)
( Restricted to authenticated ITS users. )
Score: 75.0 - Updated: 5/6/2014 10:41:20 AM - Was this helpful?
What are my options to use email from off-campus? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 10.0 - Updated: 8/17/2015 10:47:12 AM - Was this helpful?
Why are some of the menu options in SharePoint 2010 grayed out? (link)

Menu options that are grayed out are not available, and there are many possible reasons why. Items in the list might not be selected, the browser you are using might mean that option is not available (Internet Explorer from a PC is the browser that will provide you the most functionality), you might not have permissions in the site, or the site administrator may have disallowed various options.

Applies To: Faculty, Staff

Score: 6.0 - Updated: 10/28/2012 5:57:22 PM - Was this helpful?
How do you configure a BizHub printer object for finishing options? (link)
( Restricted to authenticated ITS users. )
Score: 4.3 - Updated: 9/25/2014 9:46:46 AM - Was this helpful?
How do I add an email address under "Favorite" for Fax/Scan on the BizHub? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff

Score: 3.8 - Updated: 9/17/2015 1:37:16 PM - Was this helpful?
How do I add an email address on the top "Favorite" screen for Fax/Scan on the BizHub? (link)
( Restricted to authenticated ITS users. )
Score: 3.0 - Updated: 8/22/2014 11:01:36 AM - Was this helpful?
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