PhoneMail has two access numbers. The number you dial is determined by the last digit of your phone number.

* * *Even numbers dial 8080

* * *Odd numbers dial 8090

1. Dial your PhoneMail direct access number
2. Dial your extension number followed by #. Special Note for Residents Sharing a Room and Phone: Double room residents must add a 1 or a 2 after your extension number while accessing PhoneMail. Names are loaded alphabetically. For example, if Sarah Bailey and Ann Jones share extension 4005, Sarah's PhoneMail box will be 40051 and Ann's will be 40052.
3. Dial your password and press "#".
4. Follow the PhoneMail prompts for options available to you.

   TIP: If you are in a single room and accessing PhoneMail from your own extension, you can simply press # in step 2 above.

Applies To: Faculty, Staff, Students

Campus Notices can be posted into one of four categories:

1. Official

2. Club, Organization, and Extracurricular

3. Community Notices

4. Classifieds

Campus Notices can be submitted at http://go.wlu.edu/cch

In a web browser, go to go.wlu.edu/webadvisor

Point your Web browser to go.wlu.edu/fax.

PhoneMail has two access numbers.  The number you dial is determined by the last digit of your phone number.

Even numbers dial 458-8080

Odd numbers dial 458-8090

1. Dial your PhoneMail direct access number
2. When PhoneMail answers, dial your on-campus extension umber and then press "#".
3. Dial your password and pres "#".

Applies To: Faculty, Staff, Students

A means of communicating with groups of e-mail recipients at Washington and Lee. It allows senders to target those students, faculty, or staff for whom a message is relevant, without bothering others. To minimize e-mail traffic, it consolidates messages for delivery in one e-mail, sent in the early morning each day. It also controls the rate of delivery, in order not to slow down the e-mail server computers.

LOGGING INTO THE CAMPUS COMMUNICATIONS HUB CALENDAR

• Go to http://go.wlu.edu/CCH, or click on the "Calendar" link at the top any W&L web page and click on the "Events Calendar" link, found in the descriptive text in the center portion of the page, or from the blue navigation on the left.
• Once you've entered the Events Calendar section, choose "Login" from the blue navigation on the left.
• You will be sent to the Login page, where a large green button will be in the center. Members of the W&L community will click this button, and a dialog box will pop down from the top of your browser. Here you will enter your regular W&L username and password (You do not need to put AD/).
• Click Login.
  

GETTING TO KNOW THE ADMIN VIEW:

• Once you have logged in, you will see your left navigation has expanded to give you many more options, including "Submit an Event," as well as various filters to allow you to view all the events in either a daily, weekly or monthly view.

CREATING A NEW EVENT

• To add a new event, you must first click on "Submit an Event."
  
• At the top of the page, you will see two calendars. Here you can set a start and end date for your event. If the event takes place on only one day, make sure both calendars have the same day. Your selected date(s) will show up in green.
  
• Select a Primary Calendar for your event. Your primary calendar enables your event to feed to your department's homepage, as well as determines which calendar managers have edit rights to this event. Therefore, if you a contributor to the Web Communications calendar and selected Web Communications, the event would show up on the Web Communications website and other web team members would be able to edit the event if necessary. Once you have chosen a primary calendar, you will have the option of selection additional calendar associations for your event, including general calendars like Arts and Culture, Holiday Events, Public Events and Student Organizations. Note: All events will display on the default (master) calendar view. Multiple calendars can be selected, based on your personal access and the appropriateness of the event.
• Next, select a Primary Type. The primary event you choose for your event will appear in parentheses after your event title in the daily or weekly calendar view. For instance, if you have a speaker coming to campus and choose Speaker as your primary event type, your event will appear as "Name: Title of Talk" (Speaker) and your event will turn up in a search for speakers on the online calendar.
  • If you have a special event type that you have been used to using, such as the Registrar and "Adjusted Class Schedule," these event types require a 2-step process to access. First, you have to be sure that you choose the correct Primary Calendar, which will likely be the main calendar you most often post to. Then, you must choose the closest match from the list of general Primay Types. Once a Primary Type is select, the field will expand to display checkboxes of all the general and special event types available. Therefore, if you wish to add "Adjusted Class Schedule" as a special event type, you would have to first select "Academic" as your primary schedule, then something like "Special Event" for your Primary Type, and finally "Adjusted Class Schedule" as an additional type.
• Fill in a Title for your event. Try to make it short, but descriptive enough that people will know what it is and wnat to come! In the case of speakers, we recommend formatting them as follows: Speaker Name: "Talk Title"
• Fill in an event description. HTML is not allowed, and while this may make some superusers a little disappointed, it makes our system much more stable. The only formatting available is line breaks, separating your paragraphs into logical blocks of information.
• Select a Start Time (and End Time if applicable) from the drop down box provided.
• Select the audience(s) for your event. This will allow your event to display on the audience dashboard pages for the audience you select (Current Students, Faculty/Staff, Alumni, Prospective Students, Parents and Visitors). We don't guarantee placement on these pages, but by selecting them, they become eligible for display and more importantly, are filterable on the larger calendar view.
• If the event is a closed event that requires tickets, permission or advanced registration, check the box (but be sure to explain how/where one might go to gain access in the description).
• Select a Campus Venue location for your event from the drop-down list, or indicate an alternate venue by selecting "Other Venue" from the drop down, then filling in the box that appears underneath.
• For Contact Information, you can either leave the default selection (yourself), or choose from the entire list of employees or students, as well as a field marked other. Simply select your choice, and choose from the drop-down menu with the appropriate person.
• If your event has a unique URL, such as http://mockconvention.com, you can enter it in the field provided. Be sure to add the http:// before your URL.
• When you check the box to nominate your event as featured, it is forwarded to the news office for special placement on the appropriate audience dashboard as well as the W&L homepage. We don't guarantee placement on these pages, and give preference to those events with the broadest appeal (generally multiple audiences.) Note that these events must appeal to a broad audience and are generally open to the entire University community and/or the public at large.
• When you create an event in the new CCH, you have the option to create a corresponding campus notice at the same time. If you don't wish to do so, click "save to calendar only." If you do wish to create a notice, keep in mind that your event will automatically appear in the Upcoming and Today sections (right sidebar) of Campus Notices beginning a week prior to the event date. Events that are classified with a primary type of "Deadline" will begin to appear in the Upcoming Deadlines listing 30 days prior to the deadline.
• If you choose "Save to Calendar and Create Campus Notices," you will be directed to a page where you can choose your audicence for the Campus Notice. Select the appropriate audience and proceed.
• You can then edit the subject & body copy of your notice, as well as select the first and second days that your notice will run. The selected days will be highlighted in green.
• Click "Post this Notice" and you are done!

No, not at this time. Users should judge the appropriateness of their own messages.

The Campus Notice message of the day will come as e-mail from postmaster@wlu.edu. Replies to individual notices should be sent to the email address identified in the campus notice and not the postmaster address.

Applies To: Faculty, Staff, Students

For W&L staff and faculty:

1. Open up a web browser (Internet Explorer, Firefox or Safari, for example.)

2. Go to https://owa.wlu.edu (OWA is an acronym for Outlook Web App)

Applies To: Faculty, Staff, Students

The URL is now go.wlu.edu/Colleague or go.wlu.edu/TestColleague

Applies To: Faculty, Staff

Applies To: Students

Applies To: Students

Outlook 2010/2013

1. While logged in to Outlook select File Tab and click on Account Settings.
2. In the Account Settings window highlight your Microsoft Exchange account and select Change.
3. In the Change E-mail Account window select the More Settings button.
4. Navigate to the Advanced tab.
5. In the ‘Open these additional mailboxes’ display select the ‘Add’ button.
6. Enter the name of the shared mailbox and select OK.
7. Select OK again and close all previous windows.
8. You will now have a permanent link to the shared mailbox in your mail folder hierarchy.
9. NOTE: Sent Items behavior can be configured in one of two ways. To set the Sent Item configuration, login to the shared mailbox through  OWA, Select Options, Settings, and the  Sent Items tab:
1.  
   • Sender: Copies the message to the Sent Items folder of the sender only  (set by default)
   • SenderAndFrom: Copies the message to the Sent Items folder of both the sender and the shared mailbox

Applies To: Faculty, Staff

A shared mailboxes can be accessed via OWA.

To open the shared mailbox, simply add the mailbox email address to the end of your normal OWA URL. Authenticate using your normal domain credentials. (https://owa.wlu.edu/owa/mailboxname@ad.wlu.edu)

Applies To: Staff

• Navigate your browser to https://sharepoint.wlu.edu. The "https" is required and provides secure access to the site.
• Log in with your network username. You may need to use the "AD\" prefix, for example, AD\doej
• Use your network password.

Broadcast Mail is a special e-mail message containing urgent or official information from the University. Anyone at W&L can initiate a Campus Notice; only authorized personnel can send Broadcast Mail.

Opinions, political campaigning except for student elections as regulated by the Executive Committee, excessive repeats of the same notice.

https://illiad.wlu.edu/ using W&L network ID and password.

W&L faculty, staff, and students.

The Campus Map is located at: http://newsoffice.wlu.edu/PrintmapNew.pdf

The only method for accessing Datatel from off campus is through TheStable.

Virtual applications and/or desktop may be accessed through the following website. Log in with your W&L network username and password:

http://myvi.wlu.edu

Please log off when you are finished, to free up resources for others.

Applies To: Staff, Students

Applies To: Faculty, Staff, Students

Camtasia Player is on the American Saddlebred image in the Stable.

In your browser, go to http://go.wlu.edu/datareporting

Applies To: Faculty, Staff

Yes, You can send a fax with RightFax when you are off campus. Log into thestable.wlu.edu and then log into RightFax.

Applies To: Faculty

You have two options:

http://box.wlu.edu

http://wlu.box.com

The Campus Notice system will supply that information based upon your network login information. You will be identified by your name and e-mail address. Anonymous messages are not permitted.

Through Annie at: http://annie.wlu.edu:80/record=b1694155

Directly at: http://ezproxy.wlu.edu/login?url=http://proquest.safaribooksonline.com/?uicode=washleeu

Safari Books Online provides the full text of books and other print resources, and is available to all W&L faculty, students and staff. Many books on information technology are included in the collection, which includes reference sources from many of the leading technology publishers, including Adobe, Microsoft, O'Reilly, QUE and Sams. Featuring more than 12,000 titles, it covers Office 2010, Adobe graphics applications, Java, Web development, Windows, XML, Linux/Unix, and more.

Audacity is a free, open source software for recording and editing sounds available at: http://audacity.sourceforge.net/   The download works on both Macintosh and PCs.

Audacity is installed on the computers in the Innovation Lab in Leyburn Library on the main level. It is also on the computers in Parmly 302. 

Audacity is on the American Saddlebred and the Morgan images in the Stable.

The following file formats are supported in QuickTime: 

• 3DMF (Mac OS 9 & Windows)
• 3GPP
• 3GPP2
• AIFF
• AMC
• AMR
• Animated GIF
• AU
• Audio CD Data (Mac OS 9)
• AVI
• BMP
• CAF (Mac OS X)
• Cubic VR
• DLS
• DV
• FLC
• GIF
• GSM
• JPEG/JFIF
• Karaoke
• MacPaint
• MIDI
• MPEG-1
• MP3 (MPEG-1, Layer 3)
• M3U (MP3 Playlist files)
• MPEG-2
• MPEG-4
• MQV
• M4A, M4B, M4P (iTunes 4 audio), M4V (iTunes video)
• PDF (Mac OS X)
• Photoshop
• PICS
• PICT
• PLS
• PNG
• Quartz Composer Composition (Mac OS X)
• QCP (Mac OS 9 & Windows)
• QuickTime Image File
• QuickTime Movie
• SD2 (Mac OS 9 & Windows)
• SDP
• SDV
• SF2 (SoundFont 2)
• SGI
• SMIL
• Targa
• Text
• TIFF
• TIFF Fax
• VDU (Sony Video Disk Unit)
• Virtual Reality (VR)
• Wave

iMovie 09 will accept the following files

DV
AIC
Motion-JPEG
Photo-JPEG
MPEG-4 (Supported profiles)
H.264 (Supported profiles)
Apple Animation (Movie '09 only)
Apple Video (iMovie '09 only)

iMovie '08/'09 will not accept files containing extraneous data tracks such as:
'Tween
Text
Chapter
Closed Caption
Secondary audio such as AC3
etc.

iMovie '08/'09 Will not accept files that rely on proprietary/third-party components such as
DivX
WMV
XviD
etc.

Stata and SPSS are statistical packages that can be found on computers in labs across the W&L campus.  Stata is available in the Williams School and in Leyburn Library.  SPSS is also in the library and on machines in the Science Center. 

Applies To: Faculty, Staff

Applies To: Faculty, Staff, Students

Various restrictions apply to the guest wireless network, including limited speed, and restricted access to some web sites, including Facebook. W&L faculty, staff and students can get the best quality connection by registering for W&L's secure wireless network. To do that, point your browser on your wireless device to http://wireless.wlu.edu and follow the directions.

Applies To: Faculty, Staff

Browse to this location: \\maltiris2\SoftwareDelivery\Symantec\EVault Plug-in and install EVClient_en.msi

If you still are unable to acces your archieved e-mails, call the Information Desk at x4357 or send an email to help@wlu.edu giving us the details and we will contact you.

Applies To: Faculty, Staff

Applies To: Faculty, Staff

Applies To: Students

Outlook 2011

1. While logged in to Outlook select Tools and then Accounts.
2. In the Accounts window highlight your Microsoft Exchange account and select Advanced.
3. In the Advanced window select the Delegates tab.
4. Navigate to the People I am delegate for section.
5. Click Add or + button.
6. In the Select Users search field; enter the name of the shared mailbox and then click then click Find.
7. Highlight the mailbox name then click OK and OK to close all previous windows.
8. You will now have a permanent link to the shared mailbox in your mail folder hierarchy.

Applies To: Faculty, Staff

Applies To: Faculty, Staff

ITS will assist staff and faculty members who have iOS, Android, and Blackberry devices set up phones to receive email on their devices.

Some faculty and staff may be eligible to receive a subsidy from the University for business use of a cell phone; please complete this form to request the subsidy.

Applies To: Faculty, Staff

Log into Atomic Learning and under PowerPoint 2010 Advanced click on Section E Adding Audio.

Applies To: Faculty, Staff

In Microsoft

At any time, you can change or revoke someone's access permissions to your contacts folders.
1. In Contacts, in the Navigation Pane, right-click the contacts folder for which you want to change permissions.
NOTE If you are using the Navigation Pane in Minimized view, in Contacts, click Navigation Pane, and then right-click the contacts folder for which you want to change access permissions.
2. Click Change Sharing Permissions.
3. Do one of the following:
• Revoke or change access permissions for everyone
1. On the Permissions tab, in the Name box, click Default.
2. Under Permissions, in the Permission Level list, click None to revoke permissions or any of the other options to change permissions.
View descriptions of permission levels
WITH THIS PERMISSION LEVEL (OR ROLE) YOU CAN
Owner Create, read, modify, and delete all items and files, and create subfolders. As the folder owner, you can change the permission levels that other people have for the folder. (Does not apply to delegates.)
Publishing Editor Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
Editor Create, read, modify, and delete all items and files.
Publishing Author Create and read items and files, create subfolders, and modify and delete items and files that you create. (Does not apply to delegates.)
Author Create and read items and files, and modify and delete items and files that you create.
Contributor Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
Reviewer Read items and files only.
Custom Perform activities defined by the folder owner. (Does not apply to delegates.)
None You have no permission. You cannot open the folder.
• Revoke or change access permissions for one person
1. On the Permissions tab, in the Name box, click the name of the person whose access permissions you want to change.
2. Under Permissions, in the Permission Level list, click None to revoke permissions or any of the other options to change permissions.
View descriptions of permission levels
WITH THIS PERMISSION LEVEL (OR ROLE) YOU CAN
Owner Create, read, modify, and delete all items and files, and create subfolders. As the folder owner, you can change the permission levels that other people have for the folder. (Does not apply to delegates.)
Publishing Editor Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
Editor Create, read, modify, and delete all items and files.
Publishing Author Create and read items and files, create subfolders, and modify and delete items and files that you create. (Does not apply to delegates.)
Author Create and read items and files, and modify and delete items and files that you create.
Contributor Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
Reviewer Read items and files only.
Custom Perform activities defined by the folder owner. (Does not apply to delegates.)
None You have no permission. You cannot open the folder.
3. Repeat step 2 for each person whose access permissions you want to modify.

Applies To: Staff

On campus in all the dorms, Woods Creek Apartments and Sororities you can stream live TV, movies, sports and more on any device (you have to be connected to the wireless on campus) - and it's all included with your campus housing.

Go to xfinityoncampus.com and select Washington and Lee University. Log in with your full email address and password.

Applies To: Students

If your campus residence is in the dorms, apartments, or sororities, your phone is already installed and ready for use. It is a Rolm 120 digital phone with the following features:

• Single-line digital telephone with 12 special function buttons
• Eight common function buttons (hold, connect, transfer, volume up, volume down, flash, DND, message waiting)
• One button to indicate line is in use
• One-way speaker (you can hear but not speak)
• Two spare buttons to access many other options
• Four-digit dialing on campus
• PhoneMail (Rolm's voice mail)
• Do Not Disturb (DND) feature

If you reside in one of the fraternities, you will need to provide your own phone for your room. Since the phone lines in the fraternities are analog, a normal single line phone like you have at home is all you need (older rotary phones will not work on this system). However, in order to more easily take advantage of some of the system features, it will be beneficial to have a phone that has a "FLASH" button on it, but it is not required.

Applies To: Students

You may choose to participate in our optional "bulk buy" rate plan or simply use our standard rate plan for your long distance calls. Both plans are detailed below. If you do not choose to participate in the optional rate plan, any calls made with your W&L long distance authorization code will be billed according to the standard rate plan.

Applies To: Students

All on-campus student phones are installed and ready for use. The phone is a ROLM phone 120 with the following features:

• Single-line digital telephone with 12 special function buttons
• Eight common function buttons (hold, connect, transfer, volume up, volume down, flash, DND, message waiting)
• One button to indicate line is in use
• One-way speaker (you can hear but not speak)
• Two spare buttons to access many other options
• Four-digit dialing on campus
• PhoneMail (Rolm's voice mail)
• Do Not Disturb (DND) feature

Applies To: Students

The phone is a ROLM phone 120.

Applies To: Students

It's Simple - Our rates are exactly what they say the are! You'll find:

• No Monthly Surcharges
• No Federal Fees
• No 911 Charges
• No Taxes
• W&L covers all those "extra" fees you regularly
see on your home telephone bill and keeps the rate structure simple so you know exactly what you are paying. These rates apply to all calls within the United States and require the use of your long distance authorization code.

Applies To: Students

If you right click on the files that do not work and look at the Security tab under Properties, the read permissions for the WWW user are missing.  This is the account that the web servers use to read the data.  Missing rights is usually caused by moving files between folders of differing security settings.  Within a volume, the file server does not recalculate rights on a move.  These files may have been dragged from elsewhere in the H: drive, and therefore did not receive the read permissions required.  The easiest way to prevent this is to use copy/paste instead of drag or move, since rights are always re-calculated when a file is created. 

To fix the existing files: 

1.       right click on the public_html folder

2.       select properties

3.       select security

4.       select advanced

5.       check the box “Replace permission entries on all child objects with entries shown here that apply to child objects”

6.       select OK

7.       select OK

This will force all the rights in the public_html folder to be recalculated.

Applies To: Students

Click on the following link to learn how to share files using Dropbox on Mac OS X.

https://www.dropbox.com/help/19/en

Show Instructions for: Mac

Scroll down to find 'Share a Folder on Mac OS X'

Applies To: Students

Campus Notices is a university-wide resource that can include Law.

Law School Notices is a communications resource for messages that are intended only for Law School faculty, staff and students. Messages that need to go to members of the Law School as well as other university recipients should be posted to Campus Notices.

To post a campus notice, go to http://go.wlu.edu/cch

See http://law.wlu.edu/administration/lawnotices/ for the use of Law School Notices.

Applies To: Faculty, Staff, Students

du Pont 104 (Sympodium)

Leyburn M47 (Sympodium)

Leyburn Smart Zone (Smart Board) (Contact the Information Desk at 4357 to reserve)

Newcomb 116 (Wide-Screen Sympodium)

Newcomb 122 (Wide-Screen Sympodium)

Parmly 313 (Smart Board, Biology Department Lab)

Payne 201 (Wide-Screen Sympodium)

Red House (Smart Board)

Science Addition G14 (Sympodium)

Science Addition 114 (Sympodium)

Science Addition 214 (Sympodium)

Tucker 402 (Smart Board)

The FLASH function places any call on soft hold so that you can access a feature or dial another party. The soft hold lasts until you hang up or reconnect the call.

If you are not sure whether to FLASH before using a system feature, remember that you must have dial tone before using a feature. So, if you don't have dial tone, FLASH.

As a resident of off-campus housing, you provide your own phone and it is suggested that you use a phone that has a FLASH button since this feature is used to access so many system features. If you do not have a phone with a FLASH button, do the following: Press the switch hook on your phone for one second Listen for a tone followed by the high pitched holding tone

Note: Holding the switch hook down for longer than one second can disconnect your call.

Applies To: Students

W&L has contracted with General Alerts (formerly e2Campus) to provide text message alerts in the event of a major emergency. This important service is available free of charge to all students, faculty and staff. Please register a text-capable cell phone number so you will get these messages. You may also register an additional text-capable cell phone number and e-mail addresses so that family members may receive text alerts.

 All users of the General Alerts system will receive campus emergency alerts.

Please follow the detailed and illustrated instructions in the Related Resources.

Applies To: Faculty, Staff

Applies To: Faculty, Staff

Applies To: Faculty, Staff

On the Login screen:
1) Use the drop down box to change from the "AD" setting to the "this computer" setting.
2) Login name is W&LGuest
3) Password is W&Lpassword
(entries are case sensitive)

Having trouble with your Cable TV? Here are some problem solving tips:

• If you have a VCR hooked up with your TV, unhook it and work directly with the TV until you resolve the problem.
• Check the wire that connects your TV to the wall jack. (You must provide this wire -- available at the Bookstore, Wal Mart, etc.). Make sure this cable is connected properly to both the TV and the wall jack and that the ends of the thin wire inside this cable are not bent over.
• Next try programming your TV:
  1. Activate the MENU settings of your TV set
  2. Scroll through menu selections until you find a TV/ANTENNA/CABLE setting (or something similar)
  3. Change this setting to CABLE or CATV.
  4. After setting to CATV, use the AUTO PROGRAM feature to automatically find the channels.

• If you have tried trouble shooting your TV and it still doesn't work please send a work order request with the help desk.

Applies To: Students

This error occurs sometimes when using Firefox or Safari to access your Outlook Live account. Here's how to fix the problem:

In Firefox, go to tools, options, then click the privacy tab and click "remove individual cookies".  Then search for outlook and delete all OUTLOOK.COM cookies.  It should now work.  This method may vary in different browsers and versions of firefox.

In Safari, go Preferences/Security/Show Cookies and delete all OUTLOOK.COM cookies.

*Do NOTdelete ALL Cookies - just the outlook.com ones!*

Applies To: Students

9¢ per minute - Monday through Friday, 7 pm to 7 am & all day Saturday and Sunday, for calls within the U.S. 25¢ per minute - Monday through Friday, 7am to 7 pm, for calls within the U.S.

Applies To: Students

Display devices with HDMI inputs are limited on campus at this time. ITS will be deploying more of these high definition flat panel monitors and projectors over time. As of October, 2010, locations with HDMI include Leyburn M40, M41, M42, 102 and the SmartZone on Main Level. HDMI inputs are also available in the Newcomb Hall classrooms. Devices such as the LifeSize Passport video conferencing system require an HDMI capable display device to operate.

Prospective students access using their personal e-mail address.  The one they used when they applied.  Prospective students create an account (GHQ Applicant Portal "Account Creation" page) and are then sent a 5 digit pin in an email, incuding a link back to the portal where they create a password.

Applies To: Faculty, Staff, Students

Applies To: Faculty, Staff, Students

1. Go to myvi.wlu.edu and authenticate. If it the first time you will be asked to install the Citrix client.

2. Choose a virtual desktop

3. Go to Computer (My Computer on Windows XP) and you should see the L: drive listed.

If you would like instructions for mapping a network drive on your computer, please send an email with your request to help@wlu.edu or call the Information Desk at extension 4357.

You can move or copy multiple files all at once:

1.      Go to the Resources area of the course with the files that you want to move or copy.

2.      To the left of each folder and file is a checkbox. Check the checkbox for every file you want to move.

3.      Look at the top of the list, just above the top gray bar. You should see 3 links: Copy, Remove and Move.

4.      Click on the Move or Copy link.

5.      Click on the Show Other Sites link.

6.      Select the appropriate folder from the list.

Applies To: Faculty, Students

Placement of outgoing long distance calls requires the use of your personal 7-digit authorization code. Your long distance code will be in you WebAdvisor account . No deposit is required for long distance service. No subscription fee or monthly service fee will be charged for an authorization code.

You are responsible for maintaining the confidentiality of your authorization code and you will be responsible for all calls placed with your authorization code. If your authorization code is lost or stolen, or if for any reason you feel the security of this number has been compromised, immediately contact the W&L Telecommunications Office in person. Because of the serious nature of the loss of an authorization code, if the Telecommunications Office is closed, you should contact University Security immediately at 8999.

Since your telephone service is provided by the University, you may not subscribe to any "residential" long distance plan offered by another long distance carrier. However, you may obtain access to the interstate common carrier of your choice by establishing a calling card account with them and dialing the carrier's "800" access number. You may also reach an alternate carrier by dialing 9 + 1010xxx + 0 + phone number (for example, to access AT&T using this method, you would dial 9 + 1010288 + 0 + phone number). Contact your carrier for their three digit code and rates. Be aware that many advertised calling cards have per call surcharges or monthly fees associated with them, so read the fine print before committing to any of these services. Please remember that your alternate carrier calling card account can't be associated with your W&L phone system telephone number. A substantial service fee will be charged for calls billed back to your W&L telephone number. For more information, contact the Telecommunications Office.

Complaints related to operator services from any carrier may be addressed to: FCC, Common Carrier Bureau Enforcement Division, 2025 M Street NW, Washington DC, 20554.

Applies To: Students

Plan #1 was built with the average caller in mind. We will bill you a basic charge of $22.50 each month for 250 minutes of long distance calls within the U.S. That's 9 cents per minute. Continue to use our system beyond the 250 minutes in each billing period at the same low price of 9 cents per minute. Use these minutes to call anytime of the day or night to anywhere in the U.S. Minutes not used during a billing period will not be carried over. International calls are not eligible for this plan.

Plan #2 is for the heavy user and has our lowest per minute rate. We will bill you a basic charge of $35 each month for 500 minutes of long distance calls within the U.S. That's 7 cents per minute. continue to use our system beyond the 500 minutes each billing period at the same low price of 7 cents per minute. Use these minutes to call anytime of the day or night to anywhere in the U.S. Minutes not used during a billing period will not be carried over. International calls are not eligible for this plan.

Applies To: Students

• Because the system offers PhoneMail, call waiting is not available.
• To dial any campus extension, dial only the last four digits.
• On long distance calls, you will be billed for a one minute call if you listen to a ring or   busy signal for 30 seconds or more after completion of dialing.

Applies To: Students

You can check updates to your Sakai sites on your smart phone! Just 

go to http://sakai.wlu.edu/portal/pda and log in. This interface 

makes it much easier to check on your classes when you're not at 

your computer.

Applies To: Faculty, Students

Applies To: Faculty, Staff

1. Within your IMAP client add a new mail account
2. For the full name field enter the shared mailbox name (or the name you would like to display when an email is sent from this account)
3. For email address enter the SMTP email address for the shared mailbox.
4. For password enter your own password
5. For username enter ad/youraccountname/shared-mailbox-name (ex: ad/smithj/shredmail). Set account type to IMAP
6. Set incoming mail server to owa.wlu.edu
7. Set connection security to SSL/TLS using port 993
8. Set the Outgoing Server to use SMTPA, and use your email/password for authentication.  You will not acutally use this, but most IMAP connection require this step.

Applies To: Faculty, Staff

You will have 30 days after your departure date to move your data out of your W&L Box.com account. At the point that your W&L network account becomes inactive, you will no longer be able to access your W&L Box.com account.

Applies To: Faculty, Staff

Download Qualys BrowserCheck: https://browsercheck.qualys.com/

Install this Mozilla Firefox plug-in. Click on Scan to find the plug-ins that need to be updated. Install the updates. Restart Firefox and log into OWA.

No, emeriti faculty and staff will not retain access to these resources.

Applies To: Faculty, Staff

Classroom PCs and ITS laptops are referred to as "frozen" since data you save to the C:\ drive will be deleted when the computer is rebooted.  

These computers have a T:\ drive where data can be saved and not overwritten during a reboot.  The T:\ drive is limited to a maximum size of 2GB.  This drive is labeled "SAVE LOCAL DATA HERE".

You may also use a memory stick connected to the USB port on the computer to save your data.

See image below for graphic details:

Applies To: Faculty, Staff

Go to Box.com and create a personal account using a personal email address, such as a gmail or yahoo account. in your W&L Box.com account, add that account as a collaborator on the files you'd like to move. Log into the personal account and download the files that you need to that account.

Applies To: Faculty, Staff

Applies To: Faculty, Staff

Version 40 of Firefox intentionally disables authenticated content embedded in unauthenticated web pages if the page and content are in different domains. 

This can be manually fixed by:

• typing “about:config” in the address bar
• clicking “I’ll be careful, I promise!”
• searching for the Preference Name:  network.auth.allow-subresource-auth
• Click the “1” next to that in the Value column and change to “2”
• click OK. 

Once you refresh the page it will prompt for login. 

If you need access to Colleague, please go to https://managementtools.wlu.edu/AccessRequest/ and request an account. Once the proper approvals are granted, an account will be set up for you. Accounts are set up on an individual basis and they should not be shared with anyone. In most cases, when dealing with course and student information, the Registrar’s office will provide some level of training or guidance on how to access the data you require.

If you already have access to Colleague but cannot remember your login information or have issues accessing the system, go to http://webhelpdesk.wlu.edu and create a ticket under the category of Administrative Data – Colleague Issues/Requests. Once submitted, the ticket will be automatically routed to the appropriate person who can help you resolve problems.

If one takes a W&L laptop that is in the W&L AD domain off campus and then attaches to a site that is in the IE 'Local Intranet' security zone, the laptop attempts to do pass-through integrated windows login.  However, this requires that the computer has direct access to an AD domain controller, which is blocked in the firewall.  Unfortunately, IE does not gracefully fall back to a username and password prompt in this case.

To configure IE to always prompt for a username and password:

1.       Open Internet Explorer

2.       Select “Tools”

3.       Select “Internet Options”

4.       Select “Security”

5.       Select “Local  intranet”

6.       Select “Custom level…”

7.       Scroll all the way to the last option and select “Prompt for user name and password”

8.       Select “OK” to exit both dialog windows

To re-configure IE once you are back on campus, follow the same procedure, but in step 7, select “Automatic logon only in Intranet zone”