The file upload limit in Box is 5GB. This is a system wide setting that cannot be changed.

Yes. The Outlook plugin for Box is compatible with Microsoft Outlook versions 2013, 2010 and 2007. There is no Outlook plug-in available for Macs.

More information about the Outlook plugin for Box is available here: https://wlu.app.box.com/services/browse/49/box_for_outlook

(There is a download link to the latest version available at that web address.)

Yes, there is training on the Atomic learning site under My Campus Training/Box at W&L - click this link

There is also training on the Box site - click this link

The download is available on the Box.com website in the article here: https://support.box.com/hc/en-us/articles/203053636#bfo_fi

Deleted files remain in the Box at W&L trashcan for 30 days, during which time, the owner can restore the file if needed. There are an additional 14 days that Box Admin can recover the file after that. If you have questions, please contact the information Desk by emailing help@wlu.edu or by calling (540) 458-4357.

You have two options:

http://box.wlu.edu

http://wlu.box.com

No, emeriti faculty and staff will not retain access to these resources.

Applies To: Faculty, Staff

• Good Reader
• iAnnotate PDF

Please read the updated FAQ here: https://support.box.com/hc/en-us/articles/200519838-What-Browsers-does-Box-officially-support-

Applies To: Faculty, Staff, Students

Applies To: Students

No, unfortunately not. From the Box.com website:

Box for Office is not compatible with the following products:

• Office 2007 or older
• Windows XP or older
• Any version of Office for Mac
  • Unfortunately, the Mac version of Office is not nearly as extensible as the version on Windows, so it is not currently possible for developers to create as rich of an integration.

You will have 30 days after your departure date to move your data out of your W&L Box.com account. At the point that your W&L network account becomes inactive, you will no longer be able to access your W&L Box.com account.

Applies To: Faculty, Staff

Applies To: Faculty, Staff

Go to Box.com and create a personal account using a personal email address, such as a gmail or yahoo account. in your W&L Box.com account, add that account as a collaborator on the files you'd like to move. Log into the personal account and download the files that you need to that account.

Applies To: Faculty, Staff

Box will not run on Mac 10.6.8. Apple dropped support of Mac 10.6.8 in February 2014, and since it's not being updated with security updates, Box has dropped their support of the operating system. 

Send an email to help@wlu.edu providing the details--the name of the app and how you'd like to use it in your workflow. We'll review the app to see if it meets security requirements and get back to you.

Applies To: Students

Unfortunately, no. It cannot be pre-installed in the lab environment.

That said, you may certainly use Box Edit. Box Edit will prompt you to install it any time you log into a computer, log in to your Box account, and then attempt to edit a file.

Applies To: Faculty, Staff, Students

Click here for an explanation AND a chart listing programs that open .avi files.

Click here for an explanation AND a chart listing programs that open .mp3 files

Click here for an explanation AND a chart listing programs that open .wmafiles.

Click here for an explanation AND a chart listing programs that open .wavfiles.

Click here for an explanation AND a chart listing programs that open .ra  files.

Click here for an explanation AND a chart listing programs that open .aac files.

Click here for an explanation AND a chart listing programs that open .aif files.

Encryption refers to the conversion of data (e.g., plain text) to make it unreadable to anyone except to authorized people who have the appropriate encryption key.  

Please read the instructions carefully, and make sure you have a backup and recovery plan! 

Here are some Windows encryption resources:

http://support.microsoft.com/kb/307877

http://support.microsoft.com/kb/223316

Here are some Mac OS X encryption resources:

http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1906.html

http://www.macosxtips.co.uk/index_files/encrypt-and-hide-your-private-files.html

There are also many other software and hardware choices for encyption.

If you have any questions, please enter a Help Request.

Yes, quite often you can.  First make sure it is not in your trash folder. If it is there undelete it by (on a PC) right clicking on the object and choosing undelete or (on a Mac) dragging it back to the desk top.  

If you deleted it from the trash folder and it was orrigionally in a network drive (H, I, L, J) you can request that the item be recovered from an old copy on the server. To do this log a help ticket (choose webticket on the menu above) and under request type choose "network" then "file recovery" Then give us as many details about the files as possible.

Click here for an explanation AND a chart listing programs that open .mid or MIDIfiles.

To upload an poster to Sakai: 

Login

Go to "My Workspace" 

Select "Membership"

Select "Poster Printing Drop Box"

Go to the folder with your name and click "Add" and "Upload Files.")

Contact Brandon (bucyb@wlu.edu) or Elizabeth (teaffe@wlu.edu) for questions.                     

Thanks, eat

Under Attachments

Click Attach File

You have PDF Attachment Type options

• Text
• Photos & Images
• Light

1. Open Internet Explorer.

2. Go up to the gear menu in the upper right and select "Internet Options".

3. On the first page, you'll see a subheading named "Browsing history" and two buttons--hit "Settings".

4. In the new window that pops up, select "View Files" and a file window will open up. There, you can sort by name or size or type (although the name will likely be meaningless, just look for a file of the right type that was edited at or near the right time.

5. DO NOT double-click the file--it will try to open it up from the web, not where you saved it, and may corrupt what you have saved. Select the right file or files, and copy them to the desktop (either drag-and-drop or Ctrl-C and Ctrl-V). There you can open it and resave it properly with the right name.

Applies To: Students

1. Open Adobe Acrobat Professional (White Icon with a Red A)

2. Click on the "Create PDF" Button

3. Choose "Create from Multiple Files"

4. In the Add Files Section, Click on Browse and browse to the files you want to add.

5. When you are done adding files, you may arrange the files in the order you choose.

6. When you are done, Click Ok. 

7. The PDF will combine all the files, click on Save to safe your file.

Click here for an explanation AND a chart listing programs that open .mpa files.

A user followed the steps here and was able to convert and send document as pdf.

For a complete list, please visit the following URL:

http://technet.microsoft.com/en-us/library/cc262496.aspx

The following file formats are supported in QuickTime: 

• 3DMF (Mac OS 9 & Windows)
• 3GPP
• 3GPP2
• AIFF
• AMC
• AMR
• Animated GIF
• AU
• Audio CD Data (Mac OS 9)
• AVI
• BMP
• CAF (Mac OS X)
• Cubic VR
• DLS
• DV
• FLC
• GIF
• GSM
• JPEG/JFIF
• Karaoke
• MacPaint
• MIDI
• MPEG-1
• MP3 (MPEG-1, Layer 3)
• M3U (MP3 Playlist files)
• MPEG-2
• MPEG-4
• MQV
• M4A, M4B, M4P (iTunes 4 audio), M4V (iTunes video)
• PDF (Mac OS X)
• Photoshop
• PICS
• PICT
• PLS
• PNG
• Quartz Composer Composition (Mac OS X)
• QCP (Mac OS 9 & Windows)
• QuickTime Image File
• QuickTime Movie
• SD2 (Mac OS 9 & Windows)
• SDP
• SDV
• SF2 (SoundFont 2)
• SGI
• SMIL
• Targa
• Text
• TIFF
• TIFF Fax
• VDU (Sony Video Disk Unit)
• Virtual Reality (VR)
• Wave

Yes, you can attach a file to include in your fax. Many document types are supported, including Adobe PDF, Microsoft Word, Microsoft Excel, and image files such as JPG and PNG. *Keep in mind that some documents such as detailed spreadsheets or PowerPoint slideshows may not render clearly when printed on a recipient’s fax machine.

If you are scanning texts into Acrobat, it's good practice to take the following steps before sharing them so that the file size will be smaller and the document easier to download and print: 

1. Document > OCR Text Recognition > Recognize Text Using OCR (this recognizes the text and reduces the file size a lot)

2. Document > Reduce File Size, then choose Acrobat 7.0 (this is the backwards-compatibility issue mentioned above)

3. Document > Optimized Scanned PDF, then make sure the indicator is somewhere in the middle between Smaller File and Higher Quality. 

Applies To: Faculty, Staff, Students

The arrow next to the blue question mark in the top right should be pointing up. 

If it is pointing down you click it to change the direction and view.

Applies To: Faculty, Staff

Open the folder in which you wish to enable file listing.  Create a file named "access.www".  Open that file in notepad or wordpad and paste in the following text and then save:

                        Options +Indexes

                        IndexIgnore *.www

                        IndexOptions FancyIndexing

                        IndexOptions FoldersFirst

                        IndexOptions IgnoreCase

                        IndexOptions NameWidth=*

                        IndexOptions ShowForbidden

Applies To: Students

Yes, but because of copyright limitations, only a small portion of the file.

Click here for an good explanation of just how much from the University of Texas system.
note: section 4.2.3

How to Save a File from Email to the Dropbox with iAnnotate

1. On your PC or Macintosh desktop computer, download the Dropbox program from www.dropbox.com

a. As part of the installation process, Dropbox will create a file in your "My Documents" folder. Anything that you save to that folder will viewable from your iPad.

2. Create a Dropbox account for yourself; remember the password because you'll have to enter it every time you access the account from your iPad. It can be the same or different from your University password.

a. You should now have a Dropbox account with 2 GB of free storage.

b. Drag a file into that folder for testing purposes.

3. Download the Dropbox application on your iPad.

a. Log into the dropbox once it's installed.

b. You should see the file you dragged to the Dropbox.

4. You can upload any photos or video files from your iPad to your Dropbox, but not any documents or PDFs. This is where iAnnotate comes in...it communicates between your email and your dropbox, being the 3^rd party.

5. Download the iAnnotate application on your iPad.

6. You should now be able to send a PDF from email to iAnnotate, and from iAnnotate to the Dropbox, all from the iPad.