Washington and Lee University
knoWLedgebase
Search the Information Technology Services Knowledge Base:
How many characters should my password have? (link)

The password should have a minimum of 8 characters and no more than 16.

Score: 85.0 - Updated: 8/8/2013 2:18:55 PM - Was this helpful?
What do I do if I forget my password? (link)

If you forget your password please contact the Information Desk in Leyburn library by calling 540-458-4357 or placing a ticket in the Web Help Desk system

Score: 85.0 - Updated: 8/8/2013 3:07:28 PM - Was this helpful?
How do I change my admin user account password? (link)
( Restricted to authenticated ITS users. )
Score: 82.0 - Updated: 8/8/2013 3:09:03 PM - Was this helpful?
How do I change my network password? (link)

Go to password.wlu.edu and follow the instructions. 

Applies To: Faculty, Staff, Students

Score: 80.0 - Updated: 8/8/2013 2:17:10 PM - Was this helpful?
What do I do I recieved a "your account has been locked" message? (link)

If your account is locked due to do many bad login attemps please contact the Information Desk in Leyburn library by calling 540-458-4357 or placing a ticket in the Web Help Desk system https://help.wlu.edu/helpdesk/WebObjects/Helpdesk/

Score: 70.0 - Updated: 8/25/2010 9:14:01 AM - Was this helpful?
How do I unlock my WebAdvisor account? (link)

Submit a Help Ticket at http://go.wlu.edu/HelpTicket and ITS staff will unlock the account for you.

Score: 35.0 - Updated: 10/21/2013 5:14:30 PM - Was this helpful?
What is the admin password for the BizHubs for configuration purposes? (link)
( Restricted to authenticated ITS users. )
Score: 30.0 - Updated: 5/20/2015 9:04:43 AM - Was this helpful?
How Do I change my Colleague Password? (link)

For now you have two options.

 

In UI 4.3 accessed by go.wlu.edu/Colleague you can sign in with your username and underneath the password click "Change Your Password" link or login and Click Options and "Change Password".

 

Score: 10.0 - Updated: 8/9/2013 10:36:38 AM - Was this helpful?
How do I change my Phonemail password? (link)

To change your password:

  1. Access your PhoneMail box
  2. Press 9 for Mailbox Options
  3. Press 3 to Change Your Password
  4. Enter your new password then press #
  5. Wait for PhoneMail to verify your new password
  6. Hang up or press * 7 6 to log off of the system

Applies To: Faculty, Staff, Students

Score: 10.0 - Updated: 10/4/2010 8:59:51 AM - Was this helpful?
Is the EOP username and password the same as my W&L network username and password? (link)

Yes, your username is your full email address with your AD password. To change your password you would go to password.wlu.edu which will change your password for all W&L resources.

Applies To: Faculty, Staff

Score: 8.6 - Updated: 6/3/2014 10:54:17 AM - Was this helpful?
What is temporary phonemail (starting) password for employees? (link)
( Restricted to authenticated ITS users. )
Score: 6.0 - Updated: 8/30/2010 2:57:36 PM - Was this helpful?
What is the temporary phonemail (starting) password for students? (link)
( Restricted to authenticated ITS users. )
Score: 6.0 - Updated: 8/30/2010 2:54:51 PM - Was this helpful?
What username and password do I use to access the Informer reporting? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff

Score: 6.0 - Updated: 10/22/2014 10:18:33 AM - Was this helpful?
How is printing to public devices, including BizHubs, charged? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 5.0 - Updated: 9/25/2014 9:43:22 AM - Was this helpful?
What are the configuration settings for W&L's secure wireless network? (link)

Whenever possible, use the tool at http://wireless.wlu.edu  to configure your device for use on W&L's wireless network.

You may need to manually configure some devices. The settings are:

  • SSIDD: WLUsec
  • Wireless Encryption: WPA2 Enterprise
  • Authentication Protocol: MS-CHAPv2/PEAP
  • Outside tunnel authentication: This should be left blank
  • Inside tunnel authentication: WLU Username and Password
  • Security certificate verification: Equifax Secure Certificate Authority
Score: 5.0 - Updated: 9/3/2010 11:07:16 AM - Was this helpful?
How do I configure my personal Windows laptop to do wireless printing to BizHubs? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 4.3 - Updated: 9/25/2014 9:42:14 AM - Was this helpful?
I'm on a Mac and changed my password and now can not print to BizHub, what do I do? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Faculty, Staff

Score: 3.8 - Updated: 9/17/2014 5:26:59 PM - Was this helpful?
How do I (student) request a refund with the PaperCut print management on the BizHubs? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Students

Score: 3.8 - Updated: 9/30/2014 3:25:12 PM - Was this helpful?
How do I configure my personal MAC laptop to do wireless printing to BizHubs? (link)
( Restricted to authenticated users. Log In to view this answer. )

Applies To: Students

Score: 3.3 - Updated: 9/25/2014 9:42:33 AM - Was this helpful?
How to clear the Public User Copy Counter on the Konica Minolta Bizhubs. (link)
( Restricted to authenticated ITS users. )
Score: 3.3 - Updated: 8/5/2013 9:33:26 AM - Was this helpful?
How do I configure Firefox not to require my username and password for every W&L site I access after I've already entered it one time? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 2.7 - Updated: 6/10/2011 11:03:47 AM - Was this helpful?
Related Resources
Antivirus Atomic Learning BizHub Box Campus Notices Classrooms Colleague Contacts Creative Cloud Digication Distribution Lists Dream Weaver Email Email Archive Email Clients EOP eportfolio Gnome GPS Ingeniux Internet Explorer iPad Kindle L Drive Lab Macintosh Mail MDID Microsoft Office Office365 Outlook OWA Password phishing Phones Poll Everywhere Poster Printing Projector Pulse RightFax Sakai SCOLA Security SharePoint Software Symantec Sympodium Tegrity VDI WebAdvisor Wireless Zotero