| How many characters should my password have? (link) |
The password should have a minimum of 8 characters and no more than 16. |
| Score: 85.0 - Updated: 8/8/2013 2:18:55 PM - Was this helpful? |
| What do I do if I forget my password? (link) |
If you forget your password please contact the Information Desk in Leyburn library by calling 540-458-4357 or placing a ticket in the Web Help Desk system |
| Score: 85.0 - Updated: 8/8/2013 3:07:28 PM - Was this helpful? |
| How do I change my admin user account password? (link) |
| ( Restricted to authenticated ITS users. ) |
| Score: 82.0 - Updated: 8/8/2013 3:09:03 PM - Was this helpful? |
| How do I change my network password? (link) |
Go to password.wlu.edu and follow the instructions. Applies To: Faculty, Staff, Students |
| Score: 80.0 - Updated: 8/8/2013 2:17:10 PM - Was this helpful? |
| What do I do I recieved a "your account has been locked" message? (link) |
If your account is locked due to do many bad login attemps please contact the Information Desk in Leyburn library by calling 540-458-4357 or placing a ticket in the Web Help Desk system https://help.wlu.edu/helpdesk/WebObjects/Helpdesk/ |
| Score: 70.0 - Updated: 8/25/2010 9:14:01 AM - Was this helpful? |
| How do I unlock my WebAdvisor account? (link) |
Submit a Help Ticket at http://go.wlu.edu/HelpTicket and ITS staff will unlock the account for you. |
| Score: 35.0 - Updated: 10/21/2013 5:14:30 PM - Was this helpful? |
| What is the admin password for the BizHubs for configuration purposes? (link) |
| ( Restricted to authenticated ITS users. ) |
| Score: 30.0 - Updated: 5/20/2015 9:04:43 AM - Was this helpful? |
| How Do I change my Colleague Password? (link) |
For now you have two options.
In UI 4.3 accessed by go.wlu.edu/Colleague you can sign in with your username and underneath the password click "Change Your Password" link or login and Click Options and "Change Password".
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| Score: 10.0 - Updated: 8/9/2013 10:36:38 AM - Was this helpful? |
| How do I change my Phonemail password? (link) |
To change your password:
- Access your PhoneMail box
- Press 9 for Mailbox Options
- Press 3 to Change Your Password
- Enter your new password then press #
- Wait for PhoneMail to verify your new password
- Hang up or press * 7 6 to log off of the system
Applies To: Faculty, Staff, Students |
| Score: 10.0 - Updated: 10/4/2010 8:59:51 AM - Was this helpful? |
| Is the EOP username and password the same as my W&L network username and password? (link) |
Yes, your username is your full email address with your AD password. To change your password you would go to password.wlu.edu which will change your password for all W&L resources. Applies To: Faculty, Staff |
| Score: 8.6 - Updated: 6/3/2014 10:54:17 AM - Was this helpful? |
| What is temporary phonemail (starting) password for employees? (link) |
| ( Restricted to authenticated ITS users. ) |
| Score: 6.0 - Updated: 8/30/2010 2:57:36 PM - Was this helpful? |
| What is the temporary phonemail (starting) password for students? (link) |
| ( Restricted to authenticated ITS users. ) |
| Score: 6.0 - Updated: 8/30/2010 2:54:51 PM - Was this helpful? |
| What username and password do I use to access the Informer reporting? (link) |
| ( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff |
| Score: 6.0 - Updated: 10/22/2014 10:18:33 AM - Was this helpful? |
| How is printing to public devices, including BizHubs, charged? (link) |
| ( Restricted to authenticated users. Log In to view this answer. ) |
| Score: 5.0 - Updated: 9/25/2014 9:43:22 AM - Was this helpful? |
| What are the configuration settings for W&L's secure wireless network? (link) |
Whenever possible, use the tool at http://wireless.wlu.edu to configure your device for use on W&L's wireless network.
You may need to manually configure some devices. The settings are:
- SSIDD: WLUsec
- Wireless Encryption: WPA2 Enterprise
- Authentication Protocol: MS-CHAPv2/PEAP
- Outside tunnel authentication: This should be left blank
- Inside tunnel authentication: WLU Username and Password
- Security certificate verification: Equifax Secure Certificate Authority
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| Score: 5.0 - Updated: 9/3/2010 11:07:16 AM - Was this helpful? |
| How do I configure my personal Windows laptop to do wireless printing to BizHubs?
(link) |
| ( Restricted to authenticated users. Log In to view this answer. ) |
| Score: 4.3 - Updated: 9/25/2014 9:42:14 AM - Was this helpful? |
| I'm on a Mac and changed my password and now can not print to BizHub, what do I do? (link) |
| ( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff |
| Score: 3.8 - Updated: 9/17/2014 5:26:59 PM - Was this helpful? |
| How do I (student) request a refund with the PaperCut print management on the BizHubs? (link) |
| ( Restricted to authenticated users. Log In to view this answer. ) Applies To: Students |
| Score: 3.8 - Updated: 9/30/2014 3:25:12 PM - Was this helpful? |
| How do I configure my personal MAC laptop to do wireless printing to BizHubs? (link) |
| ( Restricted to authenticated users. Log In to view this answer. ) Applies To: Students |
| Score: 3.3 - Updated: 9/25/2014 9:42:33 AM - Was this helpful? |
| How to clear the Public User Copy Counter on the Konica Minolta Bizhubs. (link) |
| ( Restricted to authenticated ITS users. ) |
| Score: 3.3 - Updated: 8/5/2013 9:33:26 AM - Was this helpful? |
| How do I configure Firefox not to require my username and password for every W&L site I access after I've already entered it one time? (link) |
| ( Restricted to authenticated users. Log In to view this answer. ) |
| Score: 2.7 - Updated: 6/10/2011 11:03:47 AM - Was this helpful? |