• H: or Home directory  - This is your private space on the server. No one else has access to this space. This directory is backed up regularly by University Computing and is an appropriate place to store all of your work-related files.  Quota: 500 megabytes.
• L: directory - Course-specific directories for faculty members and students. Each course is provided a folder structure for providing handouts, sharing data, electronic turn-in of assignments, and returning student work with grades and feedback.

Applies To: Students

• H: or Home directory  - This is your private space on the server. No one else has access to this space. This directory is backed up regularly by ITS and is an appropriate place to store all of your work-related files. Quota: 1 gigabyte.
• I: directory - Employees in your department only.  Quota: 4 gigabytes.
• J: directory - All employees.  This is an appropriate location to share files with employees across departments.  Note that this drive mapping points to the same location for all faculty and staff throughout the College, Williams School and administrative offices. Quota for all departments: 30 gigabytes.

Note: Quotas can be increased, based on demonstrated need. Please enter a request in Web Help Desk  if you need additional space.

Applies To: Faculty, Staff

• H: or Home directory  - This is your private space on the server. No one else has access to this space. This directory is backed up regularly by ITS and is an appropriate place to store all of your work-related files. Quota: 1 gigabyte.
• I: directory - Employees in your department only. Quota: 4 gigabytes.
• J: directory - All employees.  This is an appropriate location to share files with employees across departments.  Note that this drive mapping points to the same location for all faculty and staff throughout the College, Williams School and administrative offies. Quota for all departments: 30 gigabytes.
• L: directory  - Course-specific directories for faculty members and students. Each course is provided a folder structure for providing handouts, sharing data, electronic turn-in of assignments, and returning student work with grades and feedback.  Quota for all courses: 500 gigabytes.

Note: Quotas can be increased, based on demonstrated need. Please enter a request in Web Help Desk if you need additional space.

Applies To: Faculty, Staff

Faculty and staff computers will be joined to the domain by ITS personnel. Personally-owned student computers cannot be joined to the domain.

If you need to access a computer that is in the domain, you can go to http://THESTABLE.wlu.edu and access a virtual image that is in the domain. (Access requires authorization; you'll have to log in with your network username and password.)

Author: Flash Floyd

MDID:
1.  On the machine you are installing, create an ImageViewer folder (usually C:\Program Files\ImageViewer), and copy all the files in UCTOOLS\OTHER\MDID\ImageViewer2_PC  into the local ImageViewer folder.  Create a shortcut in Start, All Programs for the new application.
2.  Run the application. After it loads and prompts for a username/password, select "Preferences" in the upper right corner of the application and change two settings: MDID URL should be http://mdid2.wlu.edu ( http://mdid2.wlu.edu/ ), and Local Image Cache Directory can be set to any local folder that the user can access (varies depending on installation).
3. Test ID=biged, password - biged

Artstor:
Found in UCTOOLS\OTHER\ARTSTOR(EK).
1. Open the ZIP file and run executable to install.
2. Open program
3. You may need to click "unblock" on a windows security prompt
4. From menu, Insert, Image Groups from Artstor
5. Authenticate Now prompt - Use the ID=tech1@wlu.edu  PW=artstorinstall
6.  You should see a selection of shows that can be downloaded

Classroom PCs and ITS laptops are referred to as "frozen" since data you save to the C:\ drive will be deleted when the computer is rebooted.  

These computers have a T:\ drive where data can be saved and not overwritten during a reboot.  The T:\ drive is limited to a maximum size of 2GB.  This drive is labeled "SAVE LOCAL DATA HERE".

You may also use a memory stick connected to the USB port on the computer to save your data.

See image below for graphic details:

Yes, quite often you can.  First make sure it is not in your trash folder. If it is there undelete it by (on a PC) right clicking on the object and choosing undelete or (on a Mac) dragging it back to the desk top.  

If you deleted it from the trash folder and it was orrigionally in a network drive (H, I, L, J) you can request that the item be recovered from an old copy on the server. To do this log a help ticket (choose webticket on the menu above) and under request type choose "network" then "file recovery" Then give us as many details about the files as possible.

The WLU wireless network allows users to access the network for a short period with authenticated access, or a long period with secure access. If you are just visiting campus for a day you should attach to the "wlu" wireless networks. If you are going to be using our wireless network frequently you will want to register for the secure wireless network. Registering on the secure network allows you to remain attached to the network without having to reauthenticate, and it encyrpts your network traffic so it is secure. To register on the Secure network go to Http://wireless.wlu.edu .

If you are not formally associated with WLU you can access the network as a guest by attaching to the "wlu" network. This network has some restrictions.    

Applies To: Faculty, Staff, Students

For a complete list, please visit the following URL:

http://technet.microsoft.com/en-us/library/cc262496.aspx

Go to password.wlu.edu and follow the instructions. 

Applies To: Faculty, Staff, Students

Log into print upload screen

On the left click "Recent Print Jobs"
Review your printing
If you see charges that you believe are in error on the far right side under status Click request refund and fill in two questions

• Refund Amount - is it Full or Partial?
• Reason for Request - you may have printed two copies, a copy might not have printed OR you printed for an organization on campus
  • If you printed for an organization on campus you'll need to provide the name of the organization
  • If you printed for an organization on campus you'll need to provide the 6 digit account number to charge
• Click Send

Please see the Request Refund document under related resources to the right for photos.

Applies To: Students

1. You can use the Course Distribution Lists that are available in the Global Address List (GAL) in Outlook or Entourage. The courses are listed alphabetically by discipline. The format is Chem 106_01 Spring 2009-10.
2. In Sakai, you can use the Announcements tool to send e-mails. Choose High Priority to send e-mail to all participants of the site.
3. In Sakai, use the EMail Archive tool. You will have to add the EMail Archive tool in the Site Info > Edit Tools screen.
4. In Sakai, use the Mailtool too. You will have to add the Mailtool tool in the Site Info > Edit Tools screen. Note: The Mailtool has been deprecated by the Sakai Foundation. The tool is no longer supported and may not be included in future releases.

If you use Outlook 2007 or 2010 to read your email, you can use the Outlook Junk E-mail Reporting Tool You can use this tool to report junk e-mail to Microsoft and its affiliates for analysis in order to help improve the effectiveness of their e-mail filtering technologies. http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=18275  

NOTE: In order to find all the information needed by Microsoft services below, you will need to provide Internet headers from the spam messages. You can find the full Internet headers of a message by:

·         Windows: Double clicking the message in your inbox -> File -> Properties -> Copy the text in the “Internet Headers” text field and paste into your message to Microsoft.

·         Mac: Command + Clicking (right clicking) the message in your inbox and click "View Source." Copy all of the text in the Text Edit window and paste into your message to Microsoft.

·         Web Access: Double click to open the message, then select Message Details from the message tool bar.

Report False Positives
You can report false positives through the Spam Quarantine Interface, or by forwarding the message, including the full Internet headers, to: false_positive@messaging.microsoft.com. Please follow the submission process outlined here: http://technet.microsoft.com/en-us/library/ff715038.aspx.

Report Unfiltered Spam
You can report unfiltered spam by forwarding the message, including the full Internet headers, to: abuse@messaging.microsoft.com. Please follow the submission process outlined here: http://technet.microsoft.com/en-us/library/ff715038.aspx.

Applies To: Students

Applies To: Students

Applies To: Students

Applies To: Students

Applies To: Students

Applies To: Students

The professor needs to publish the course.

In the course site within Sakai:

1. In the upper left corner of the screen, click on the (Publish Site) button

You can also publish the site this way:

1. Go to Site Info
2. Manage Access
3. Publish Site
4. Update

If you're a W&L faculty member, staff or student, use any available Internet connection, on-campus or off-campus, and use a Web browser to access this page:

http://wireless.wlu.edu

Follow the steps, entering your W&L username and password when prompted. After you complete this step, you'll connect to W&L's wireless network automatically whenever you're in range.

If you're not a member of the W&L community, find the wireless network named "wlu," connect, and open a Web browser. Enter your e-mail address, or, if you're a sponsored guest and have been provided with credentials for temporary access to W&L's wireless network, enter the user name and password that was provided to you.

Please note that wireless is a limited resource, and minor disruptions are common; see Statement on Wireless Service at W&L

Applies To: Faculty, Staff, Students

ITS currently provides Office '11 for Mac on the student download page.  Click here for the student download page.  

Applies To: Students

Applies To: Faculty, Staff

Applies To: Students

Applies To: Students

Applies To: Students

Add the discussion forum tool to the site.

Allow new threads and allow attachments.

Have the students create a thread, post their assignments as attachments and then have three other students post replies to those threads. If a student goes in and sees that a particular paper already has three replies, then she or he needs to look at another paper. I don’t think there’s a way you can enforce this automatically, you just have to tell the students to pay attention.

If you look at the times submitted for the replies, you’ll be able to see who did the first three replies.

Applies To: Faculty, Staff

A website where one connects with those sharing personal or professional interests, place of origin, education at a particular school, etc.

from Dictionary.com

1. At the Home screen, press the Menu key.

2. Scroll to the Manage Connections icon and press the trackball.

3. Scroll to Wi-Fi (not all Blackberry phones have this option; if you don't see it, it's not available for your model). Press the trackball to place a check mark in the box to turn on Wi-Fi.

To scan for and connect to available networks, perform the following steps:

1. At the Home screen, press the Menu key.

2. Scroll to Set Up Wi-Fi Network and press the trackball.

3. Scroll to Next and press the trackball.

4. Select Scan for Networks. The handheld scans and displays available networks.

SELECT WLUsec

5. Press the trackball to connect.  Enter your W&L network user name and password

Applies To: Faculty, Staff, Students

Various restrictions apply to the guest wireless network, including limited speed, and restricted access to some web sites, including Facebook. W&L faculty, staff and students can get the best quality connection by registering for W&L's secure wireless network. To do that, point your browser on your wireless device to http://wireless.wlu.edu and follow the directions.

Applies To: Students

Applies To: Students

Applies To: Students

Applies To: Students

The map of wireless network coverage is located here.

No, not at this time.  We currently do not recommend Symantec for a MAC.  Please check back soon for updated information.

Applies To: Faculty, Staff, Students

The wireless network for W&L faculty, staff and students uses a technology called 802.1x, which provides security by encrypting all network traffic.

Some older computers do not support this technology. However, most modern, up-to-date wireless devices will run on the secure wireless network:

• Windows computers with security features enabled, including auto-updates, firewall and up-to-date operating system
• Macintosh computers with security features enabled, include firewall and up-to-date operating system
• Apple iPad and iPod Touch
• Most Smart Phones with wireless capability, including iPhone, Blackberry, and Android-type phones

Game devices such as the Xbox 360 and Wii and other special-purpose network devices such as the Roku do not function on the secure wireless network. For such devices, use a wired connection, or register them for use on the wireless network.

Please note that wireless is a limited resource, and that minor disruptions are common; see Statement on Wireless Service at W&L

Whenever possible, use the tool at http://wireless.wlu.edu  to configure your device for use on W&L's wireless network.

You may need to manually configure some devices. The settings are:

• SSIDD: WLUsec
• Wireless Encryption: WPA2 Enterprise
• Authentication Protocol: MS-CHAPv2/PEAP
• Outside tunnel authentication: This should be left blank
• Inside tunnel authentication: WLU Username and Password
• Security certificate verification: Equifax Secure Certificate Authority

1. Edit the following file:  /etc/wpa_supplicant/wpa_supplicant.conf2. Copy and paste the following entries:

network={
     ssid="WLUsec"
     scan_ssid=1
     key_mgmt=WPA-EAP
     pairwise=CCMP TKIP
     group=CCMP TKIP
     eap=PEAP
     identity="WLU Username"
     password="WLU Password"
     ca_cert="/etc/ssl/certs/Equifax_Secure_CA.pem"
     phase1="peaplabel=0"
     phase2="auth=MSCHAPV2"
}

3. Save the wpa_supplicant.conf changes
4. Restart the WPA supplicant with the following command: /etc/init.d/wpa_supplicant restart5. Restart networking with the following command: /etc/init.d/network restart

Applies To: Students

Applies To: Students

If you're a W&L faculty members, staff or student, use the Safari or Firefox browser (NOT Chrome) and use any available connection to access this Web address, from on campus or off campus:

http://wireless.wlu.edu

Follow the instructions, and enter your W&L username and password. When you've completed these steps, you'll automatically connect to W&L's secure wireless network whenever you're in range.

Please note that wireless is a limited resource, and minor disruptions are common; see Statement on Wireless Service at W&L

Applies To: Faculty, Staff, Students

1. One of the site owners needs to log into the SharePoint site (Members and Visitors cannot do this.)
2. Site Actions > Site Permissions
3. Select the name of the group to which you want to add the person.
4. Click New in the light gray bar above the list of current group members.
5. Type in or browse the address book for the username.
6. By default, the box is checked for the added person to receive an email with a link to the site. You can also add a personal message if you'd like.
7. Click OK.

Applies To: Students

Yes, your username is your full email address with your AD password. To change your password you would go to password.wlu.edu which will change your password for all W&L resources.

Applies To: Faculty, Staff

On the Login screen:
1) Use the drop down box to change from the "AD" setting to the "this computer" setting.
2) Login name is W&LGuest
3) Password is W&Lpassword
(entries are case sensitive)

1. Go to the Settings app
2. Select Wi-Fi
3. Make sure Wi-Fi is on and choose the "WLUsec" network
4. Enter your W&L network username (without the @mail.wlu.edu or @wlu.edu part) and password and tap Join
5. When prompted to accept the network certificate, tap the Accept button
6. Enter your device's passcode if prompted
7. A checkbox next to the WLUsec network and the Wi-Fi signal icon in the status bar at the top should indicate that you are now connected to the network

Applies To: Faculty, Staff, Students

Prospective students access using their personal e-mail address.  The one they used when they applied.  Prospective students create an account (GHQ Applicant Portal "Account Creation" page) and are then sent a 5 digit pin in an email, incuding a link back to the portal where they create a password.

Students can download Office products and antivirus from the Student Software Download page.

Employees can download Office products and antivirus from the Employee Software Downloads page. 

Applies To: Faculty, Staff, Students

1. Go to myvi.wlu.edu and authenticate. If it the first time you will be asked to install the Citrix client.

2. Choose a virtual desktop

3. Go to Computer (My Computer on Windows XP) and you should see the L: drive listed.

If you would like instructions for mapping a network drive on your computer, please send an email with your request to help@wlu.edu or call the Information Desk at extension 4357.

Go to Settings > Wireless Controls > Turn on WiFi 
 
In WiFi settings select wlusec
 
Enter your username and password

Applies To: Faculty, Staff, Students

Transcripts are requested through the Registrar's Office. Information can be found on this page: http://www.wlu.edu/x33519.xml

If you are a graduate you don't have access to WebAdvisor anymore. Go to the Registrar's Office page (link above) and Click the Transcript Request Form under the Alumni Header. Print and mail or fax in the request. As alum you will receive an official transcript.  To make it unofficial you need to make a photocopy of the hard copy. 

Applies To: Students