Washington and Lee University
Search the Information Technology Services Knowledge Base:
What types of files does iMovie 09 accept? (link)

iMovie 09 will accept the following files

MPEG-4 (Supported profiles)
H.264 (Supported profiles)
Apple Animation (Movie '09 only)
Apple Video (iMovie '09 only)

iMovie '08/'09 will not accept files containing extraneous data tracks such as:
Closed Caption
Secondary audio such as AC3

iMovie '08/'09 Will not accept files that rely on proprietary/third-party components such as

Score: 30.0 - Updated: 8/27/2013 2:04:05 PM - Was this helpful?
What is iMovie '11? (link)

iMovie is part of the iLife '11 suite.  It's a home for all your videos.  Click this link to learn about all the features.

Score: 15.0 - Updated: 7/7/2011 3:25:11 PM - Was this helpful?
Where can I find help with iMovie? (link)

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

Score: 10.0 - Updated: 5/3/2013 2:51:53 PM - Was this helpful?
What do I do to access my files from off campus? (link)
( Restricted to authenticated users. Log In to view this answer. )
Score: 10.0 - Updated: 8/17/2015 10:46:03 AM - Was this helpful?
What file types are BLOCKED and cannot be loaded in SharePoint? (link)

For a complete list, please visit the following URL:


Score: 6.0 - Updated: 7/29/2013 9:32:52 AM - Was this helpful?
I need to edit sound files. What software (What is Audacity?) should I use? (link)

Audacity is a free, open source software for recording and editing sounds available at: http://audacity.sourceforge.net/   The download works on both Macintosh and PCs.

Score: 6.0 - Updated: 4/13/2011 10:13:15 AM - Was this helpful?
What files or file formats will play in QuickTime? (link)

The following file formats are supported in QuickTime: 

  • 3DMF (Mac OS 9 & Windows)
  • 3GPP
  • 3GPP2
  • AIFF
  • AMC
  • AMR
  • Animated GIF
  • AU
  • Audio CD Data (Mac OS 9)
  • AVI
  • BMP
  • CAF (Mac OS X)
  • Cubic VR
  • DLS
  • DV
  • FLC
  • GIF
  • GSM
  • Karaoke
  • MacPaint
  • MIDI
  • MPEG-1
  • MP3 (MPEG-1, Layer 3)
  • M3U (MP3 Playlist files)
  • MPEG-2
  • MPEG-4
  • MQV
  • M4A, M4B, M4P (iTunes 4 audio), M4V (iTunes video)
  • PDF (Mac OS X)
  • Photoshop
  • PICS
  • PICT
  • PLS
  • PNG
  • Quartz Composer Composition (Mac OS X)
  • QCP (Mac OS 9 & Windows)
  • QuickTime Image File
  • QuickTime Movie
  • SD2 (Mac OS 9 & Windows)
  • SDP
  • SDV
  • SF2 (SoundFont 2)
  • SGI
  • SMIL
  • Targa
  • Text
  • TIFF
  • TIFF Fax
  • VDU (Sony Video Disk Unit)
  • Virtual Reality (VR)
  • Wave
Score: 6.0 - Updated: 6/17/2011 11:56:06 AM - Was this helpful?
How do I insert sound files in my PowerPoint 2010 presentation? (link)

Log into Atomic Learning and under PowerPoint 2010 Advanced click on Section E Adding Audio.

Score: 5.0 - Updated: 8/8/2013 2:30:09 PM - Was this helpful?
What poster printing requests will the University Library accept? (link)

  • Requests from outside the University community will not be accepted.
  • Jobs from faculty, students, and staff must meet one or more of the following criteria: (1) works made for classroom use, (2) for poster sessions (3) Science, Society, and the Arts or other conference presentations, and/or (4) Capstone projects.
  • There will be a 48 hour turnaround for these services. Printing and scanning will take place Monday through Friday during the academic year.
  • Copyright compliance will be the responsibility of the user. Clients will be asked to sign a statement accepting responsibility for adhering to University Copyright Policy. The University Library staff reserves the right to refuse to accept any scanning or printing request if, in its judgment, fulfillment of the order would involve violation of copyright law.
  • Questions about these services should be directed to Elizabeth Anne Teaff, University Library’s Access Services Manager
  • Score: 5.0 - Updated: 7/24/2013 10:38:36 AM - Was this helpful?
    Why are some files unavailable in my personal web site? (link)

    If you right click on the files that do not work and look at the Security tab under Properties, the read permissions for the WWW user are missing.  This is the account that the web servers use to read the data.  Missing rights is usually caused by moving files between folders of differing security settings.  Within a volume, the file server does not recalculate rights on a move.  These files may have been dragged from elsewhere in the H: drive, and therefore did not receive the read permissions required.  The easiest way to prevent this is to use copy/paste instead of drag or move, since rights are always re-calculated when a file is created. 


    To fix the existing files: 

    1.       right click on the public_html folder

    2.       select properties

    3.       select security

    4.       select advanced

    5.       check the box “Replace permission entries on all child objects with entries shown here that apply to child objects”

    6.       select OK

    7.       select OK


    This will force all the rights in the public_html folder to be recalculated.

    Score: 5.0 - Updated: 6/7/2012 1:38:07 PM - Was this helpful?
    How do I share files in DropBox using my Mac? (link)

    Click on the following link to learn how to share files using Dropbox on Mac OS X.


    Show Instructions for: Mac

    Scroll down to find 'Share a Folder on Mac OS X'


    Applies To: Students

    Score: 5.0 - Updated: 10/21/2013 5:40:23 PM - Was this helpful?
    Why can't I delete .jar files that I saved to my home folder (H Drive)? (link)

    .jar files are archive files which get marked read-only sometimes when they're created (depending on the program or method used to create them).

    Just right-click on the file and remove the Read-only check. Then you should be able to delete them!

    Score: 3.8 - Updated: 9/7/2012 4:04:14 PM - Was this helpful?
    I dialed the PhoneMail system but it won't accept my extension number. What is wrong? (link)
    ( Restricted to authenticated users. Log In to view this answer. )

    Applies To: Faculty, Staff, Students

    Score: 3.3 - Updated: 10/1/2010 2:26:17 PM - Was this helpful?
    How do I move or copy multiple files or folders all at the same time between sites in Sakai? (link)

    You can move or copy multiple files all at once:


    1.      Go to the Resources area of the course with the files that you want to move or copy.

    2.      To the left of each folder and file is a checkbox. Check the checkbox for every file you want to move.

    3.      Look at the top of the list, just above the top gray bar. You should see 3 links: Copy, Remove and Move.

    4.      Click on the Move or Copy link.

    5.      Click on the Show Other Sites link.

    6.      Select the appropriate folder from the list.

    Applies To: Faculty, Students

    Score: 3.3 - Updated: 10/1/2010 4:03:01 PM - Was this helpful?
    How do I print files on a Bizhub in an office outside normal business hours? (link)
    ( Restricted to authenticated users. Log In to view this answer. )

    Applies To: Faculty, Staff

    Score: 3.3 - Updated: 7/30/2014 10:08:14 AM - Was this helpful?
    How do I save data files on a "frozen" classroom PC or laptop from the ITS laptop pool? (link)

    Classroom PCs and ITS laptops are referred to as "frozen" since data you save to the C:\ drive will be deleted when the computer is rebooted.  

    These computers have a T:\ drive where data can be saved and not overwritten during a reboot.  The T:\ drive is limited to a maximum size of 2GB.  This drive is labeled "SAVE LOCAL DATA HERE".

    You may also use a memory stick connected to the USB port on the computer to save your data.

    See image below for graphic details:


    Score: 2.7 - Updated: 3/8/2010 3:19:06 PM - Was this helpful?
    I'm a departing faculty/staff member. How do I move my files out of my W&L Box.com account to a personal account? (link)

    Go to Box.com and create a personal account using a personal email address, such as a gmail or yahoo account. in your W&L Box.com account, add that account as a collaborator on the files you'd like to move. Log into the personal account and download the files that you need to that account.

    Applies To: Faculty, Staff

    Score: 2.7 - Updated: 10/15/2014 10:54:15 AM - Was this helpful?
    How do users(staff) speed up managing files using “Open in Explorer” in their SharePoint site through Windows standard interface? (link)
    ( Restricted to authenticated ITS users. )
    Score: 2.5 - Updated: 12/11/2012 10:31:40 AM - Was this helpful?
    Related Resources
    Antivirus Atomic Learning BizHub Box Campus Notices Classrooms Colleague Contacts Creative Cloud Digication Distribution Lists Dream Weaver Email Email Archive Email Clients EOP eportfolio Gnome GPS Ingeniux Internet Explorer iPad Kindle L Drive Lab Macintosh Mail MDID Microsoft Office Office365 Outlook OWA Password phishing Phones Poll Everywhere Poster Printing Projector Pulse RightFax Sakai SCOLA Security SharePoint Software Symantec Sympodium Tegrity VDI WebAdvisor Wireless Zotero