What is Adobe Photoshop? (link) |
Photoshop is photo-editing software delivers powerful options that make it easy to create extraordinary photos, quickly share your memories in Online Albums and unique print creations, and automatically organize and help protect all your photos and video clips. |
Score: 100.0 - Updated: 6/3/2011 9:29:22 AM - Was this helpful? |
How do I compress a PDF (Adobe)? (link) |
1. Open the File in Adobe Acrobat Professional (American Paint).
2. Go to Document and then Reduce File Size.
3. When asked about compatibilty, leave it compatiable with only the most recent version.
4. Give it a file name and save. |
Score: 80.0 - Updated: 6/14/2012 10:05:19 AM - Was this helpful? |
How can I see what's new in Adobe Illustrator or other software I currently use? (link) |
Log into Atomic Learning and type in the product such as Adobe Illustrator. Check the newer version number and then look for the “What’s New? Training" and it will give you an overview class of the updates.
Additionally when you "Expand all" in you class you will see some topics with red italicized "New to product name" |
Score: 80.0 - Updated: 1/27/2015 10:19:59 AM - Was this helpful? |
What is Adobe Acrobat? (link) |
Adobe Acrobat is a family of application software developed by Adobe Systems to view, create, manipulate, print and manage files in Portable Document Format (PDF). |
Score: 50.0 - Updated: 7/5/2011 11:04:39 AM - Was this helpful? |
What is Adobe Fireworks? (link) |
Adobe Fireworks software provides the tools you need to create expressive, highly optimized graphics for the web or virtually any device — from smartphones to kiosks to embedded displays. |
Score: 50.0 - Updated: 6/3/2011 9:29:05 AM - Was this helpful? |
What is Adobe Illustrator? (link) |
Adobe Illustrator software helps you create distinctive vector artwork for any project. Take advantage of the precision and power of sophisticated drawing tools, expressive natural brushes, and a host of time-savers |
Score: 50.0 - Updated: 6/3/2011 9:29:10 AM - Was this helpful? |
What is Adobe InDesign? (link) |
Adobe InDesign software lets you design and preflight engaging page layouts for print or digital distribution with built-in creative tools and precise control over typography. Integrate interactivity, video, and audio for playback on tablets, smartphones, and computers. |
Score: 50.0 - Updated: 6/3/2011 9:29:16 AM - Was this helpful? |
What is the difference between Adobe Reader and Adobe Acrobat? (link) |
Adobe Reader is a free download from Adobe that lets you read PDF files. Adobe Acrobat is a licensed software that lets users create and edit PDF documents. |
Score: 47.0 - Updated: 6/14/2012 9:59:35 AM - Was this helpful? |
Can I get training for Adobe Illustrator or other Adobe products? (link) |
Yes, you can log into Atomic Learning and search for the version of Adobe Illustrator you are using or another Adobe product. You can take the entire course or search for a specific topic. |
Score: 47.0 - Updated: 1/27/2015 10:20:08 AM - Was this helpful? |
What is Adobe DreamWeaver? (link) |
Adobe Dreamweaver is a web authoring and editing software that provides both visual and code-level capabilities for creating standards-based websites and designs for the desktop, smartphones, tablets, and other devices. |
Score: 45.0 - Updated: 6/3/2011 9:28:58 AM - Was this helpful? |
Where is Adobe Acrobat Professional located? (link) |
Adobe Acrobat Professional is located in the American Paint image in the Stable. |
Score: 42.5 - Updated: 6/3/2011 9:30:12 AM - Was this helpful? |
"Error Applying Transforms" when updating Adobe Acrobat Pro. (link) |
( Restricted to authenticated ITS users. ) |
Score: 39.3 - Updated: 6/14/2012 10:00:16 AM - Was this helpful? |
How do I reduce the file size of an Adobe Acrobat PDF document? (link) |
If you are scanning texts into Acrobat, it's good practice to take the following steps before sharing them so that the file size will be smaller and the document easier to download and print:
1. Document > OCR Text Recognition > Recognize Text Using OCR (this recognizes the text and reduces the file size a lot)
2. Document > Reduce File Size, then choose Acrobat 7.0 (this is the backwards-compatibility issue mentioned above)
3. Document > Optimized Scanned PDF, then make sure the indicator is somewhere in the middle between Smaller File and Higher Quality. Applies To: Faculty, Staff, Students |
Score: 39.3 - Updated: 6/14/2012 9:59:59 AM - Was this helpful? |
How to I combine mutliple PDFs into one file? (link) |
1. Open Adobe Acrobat Professional (White Icon with a Red A)
2. Click on the "Create PDF" Button
3. Choose "Create from Multiple Files"
4. In the Add Files Section, Click on Browse and browse to the files you want to add.
5. When you are done adding files, you may arrange the files in the order you choose.
6. When you are done, Click Ok.
7. The PDF will combine all the files, click on Save to safe your file. |
Score: 35.0 - Updated: 9/24/2010 2:03:31 PM - Was this helpful? |
Where can I find help with Adobe PhotoShop? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Adobe PhotoShop, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 30.0 - Updated: 5/3/2013 2:54:28 PM - Was this helpful? |
Where can I find help with iMovie? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 20.0 - Updated: 5/3/2013 2:51:53 PM - Was this helpful? |
Where do I go for help with Adobe Illustrator? (link) |
Log into Atomic Learning go.wlu.edu/learn and search for Adobe Illustrator. You can take the entire class or search for the topic and watch what you need assistance with at that time. |
Score: 20.0 - Updated: 1/27/2015 10:19:49 AM - Was this helpful? |
I need help with a poster design. Who can help me? (link) |
Library staff will be available to assist in the design phase of projects. Contact Elizabeth Anne Teaff or Emily Cook to schedule an appointment or drop by the Information Desk Monday through Friday, 11 am to 7 pm to ask for help. During each appointment, clients will be briefed on cost structure, required software, resolution, coloration, and general appearance of the work they are creating. There will be no charge for this assistance.
The available software for graphic design will be Microsoft Publisher and Powerpoint and Adobe CS. Both Mac and PC computers are available for use in Leyburn Library. Note: All above programs are accessible to the W&L community on any computer via the stable. Log in using W&L credentials and select Common Applications for Microsoft Publisher, Powerpoint, etc. or Adobe Applications for Photoshop, InDesign, etc. Remember to save files to “My Documents”(files saved to the C: drive, or desktop when in The Stable, will be deleted permanently upon log off). |
Score: 15.0 - Updated: 7/24/2013 10:39:01 AM - Was this helpful? |
Where can I find help with Excel 2010? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 15.0 - Updated: 5/3/2013 2:50:58 PM - Was this helpful? |
Where can I find help with Outlook 2010? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Outlook 2010, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 15.0 - Updated: 5/3/2013 2:52:41 PM - Was this helpful? |
Where can I find help with SharePoint 2010? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: SharePoint 2010, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 15.0 - Updated: 5/3/2013 2:53:26 PM - Was this helpful? |
How can I get help using Zotero? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 15.0 - Updated: 6/9/2014 9:21:07 AM - Was this helpful? |
Who can I call for help (support)? (link) |
Please contact the Information Desk in the library at extension 4357. |
Score: 10.0 - Updated: 6/4/2012 12:39:00 PM - Was this helpful? |
Where can I find information about IT security? (link) |
More information is available at the ITS Information Security SharePoint site; the University Information Security Program (ISP) site; as well as the ITS site. |
Score: 10.0 - Updated: 8/8/2013 1:53:38 PM - Was this helpful? |
Who can help me with questions about Audacity and how to use it? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 10.0 - Updated: 7/6/2011 11:17:15 AM - Was this helpful? |
What is Notepad and where do I find it on my computer? (link) |
Notepad is a Windows program (PC). You can access it by going to Start > Run and typing in Notepad. The program should then open. Applies To: Faculty, Staff, Students |
Score: 10.0 - Updated: 9/24/2010 11:22:30 AM - Was this helpful? |
How can I find out about study abroad? (link) |
The Center for International Education http://www.wlu.edu/x12128.xml can answer questions about Study Abroad. |
Score: 10.0 - Updated: 9/29/2010 2:29:14 PM - Was this helpful? |
What does PhoneMail help me (student)? (link) |
- Answers your telephone automatically and plays your personal greeting to callers
- Accepts and stores voice messages in your PhoneMail mailbox
- Plays back your messages at your convenience
- Allows you to send and receive messages anytime, from anywhere
Applies To: Students |
Score: 10.0 - Updated: 10/1/2010 3:07:22 PM - Was this helpful? |
What can I do to help increase the preformance of Outlook? (link) |
Check the number of e-mail messages you have in your inbox and various folders. Microsoft reccommends that you maintain a range of 2,500 to 5,000 items in a folder. Your inbox is considered a folder. Applies To: Faculty, Staff |
Score: 10.0 - Updated: 5/7/2012 10:34:58 AM - Was this helpful? |
I'm a student - how do I find my ID number? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Students |
Score: 10.0 - Updated: 8/17/2015 3:07:31 PM - Was this helpful? |
Who should I contact for Sakai help? (link) |
Contact the Information Desk in Leyburn Library at extension 4357 for basic Sakai questions.
For more in-depth Sakai questions or for training on any of the tools in Sakai please submit a request to help@wlu.edu with the details. Applies To: Faculty, Staff |
Score: 7.5 - Updated: 10/7/2013 2:03:02 PM - Was this helpful? |
As a student how do I find answers about my phones features? (link) |
Search the feature and the Rolm. So you would search the key words of hold and Rolm to get your answer. Applies To: Students |
Score: 6.0 - Updated: 10/4/2010 8:48:02 AM - Was this helpful? |
Where can I (student) go for technical help with foreign languages? (link) |
Tucker Multimedia Center, on the top floor of Tucker hall, offers a computer lab, workshops and other resources in support of language instruction. Applies To: Students |
Score: 6.0 - Updated: 8/27/2013 1:59:35 PM - Was this helpful? |
How do I find my shared calendars (staff) on my new PC? (link) |
In Calendar click your HOME tab Find Manage Calendars Click Open Calendars dropdown to Open Shared Type the name in of the calendar Applies To: Faculty, Staff |
Score: 6.0 - Updated: 8/14/2012 9:40:39 AM - Was this helpful? |
How can I find out if a course is offered this term or where can I find a list of courses offered at Washington and Lee (WebAdvisor)? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Students |
Score: 5.5 - Updated: 9/28/2012 3:44:38 PM - Was this helpful? |
Where can I find the map of W&L's wireless network coverage? (link) |
The map of wireless network coverage is located here. |
Score: 5.0 - Updated: 9/19/2012 4:02:06 PM - Was this helpful? |
I need to print a poster for a class--where can I find more information about how to do it? (link) |
The library has a web page with information about printing posters. You can access the page here. |
Score: 5.0 - Updated: 7/24/2013 10:38:16 AM - Was this helpful? |
Where can I get help with large format scanning? (link) |
- Library staff will be available to assist in the design phase of projects. Contact Elizabeth Anne Teaff to schedule an appointment or drop by the Information Desk Monday through Thursday from 4-8 pm. and ask for Brandon Bucy.
- Items to be scanned may be dropped off at the Information Desk of the Leyburn at any time. We will have a turnaround time of 2 business days.
|
Score: 5.0 - Updated: 10/26/2010 10:51:42 AM - Was this helpful? |
Where can I find a list of classroom spaces at W&L? (link) |
The Registrar's office maintains a list of classroom spaces here: https://managementtools3.wlu.edu/CourseOfferings/pages/Page6.aspx |
Score: 5.0 - Updated: 9/30/2015 7:48:22 PM - Was this helpful? |
Where can I find a listing of job openings (HR)? (link) |
All job openings are posted through the Human Resources website at http://humanresources.wlu.edu. |
Score: 5.0 - Updated: 6/7/2012 2:30:50 PM - Was this helpful? |
How do I end up with multiple tickets in Web Help Desk? (link) |
( Restricted to authenticated ITS users. ) |
Score: 5.0 - Updated: 10/18/2010 3:39:12 PM - Was this helpful? |
Where can I find free online tutorials for SharePoint 2010? (link) |
http://office2010.microsoft.com/en-us/sharepoint-server-help/take-sharepoint-server-2010-training-at-your-desk-HA101859255.aspx
Microsoft offers several free online tutorials for SharePoint 2010.
https://www.atomiclearning.com/login/wlu
By searching for Sharepoint, after logging into the Atomic Learning site, you can access tutorials broken down by topic.
Applies To: Faculty, Staff |
Score: 5.0 - Updated: 7/29/2013 9:47:25 AM - Was this helpful? |
How do I activate my Adobe PDF Toolbar in Word 2010? (link) |
Office 2010 applications Click the File tab, and then click Option. Click Add-Ins on the left side of the dialog box. Do one of the following: If PDFMOutlook or Acrobat PDFMaker Office COM Add-in is not listed, choose COM Add-Ins from the Manage pop-up menu and click Go. If PDFMOutlook or Acrobat PDFMaker Office COM Add-in is listed under Disabled Application Add-ins, select Disabled Items from the Manage pop-up menu and click Go.
Select PDFMOutlook or Acrobat PDFMaker Office COM Add-in and click OK. Restart the Office application. |
Score: 5.0 - Updated: 1/27/2015 10:20:20 AM - Was this helpful? |
What does the HELP key do on my NEC phone? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 5.0 - Updated: 2/24/2014 9:50:01 AM - Was this helpful? |
How do I find the folder I moved in error in my email when I can still see one of the messages? (link) |
If you can find a message in the folder
Open the message and then hit Control-Shift-F to bring up Advanced Find
At the top right is a ‘Browse’ button
Click browse and it will show you the hierarchical location of the folder your current message resides in
Note the location
Close your search
Go to the folder and drag your lost folder back up to your name@wlu.edu folder Applies To: Faculty, Staff |
Score: 5.0 - Updated: 3/18/2014 10:43:25 AM - Was this helpful? |
Where do I find more information about Generals Payment System (GPS)? (link) |
( Restricted to authenticated users. Log In to view this answer. ) |
Score: 4.3 - Updated: 1/7/2015 10:06:53 AM - Was this helpful? |
How do I "merge" (link) tickets in Web Help Desk? (link) |
( Restricted to authenticated ITS users. ) |
Score: 4.3 - Updated: 1/28/2011 10:47:29 AM - Was this helpful? |
How do I get Help from the online UC Client I use with my NEC phone? (link) |
( Restricted to authenticated ITS users. ) |
Score: 3.8 - Updated: 5/30/2014 9:28:07 AM - Was this helpful? |
Where can I find royalty free music for my video or digital story? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff, Students |
Score: 3.3 - Updated: 10/16/2014 3:39:54 PM - Was this helpful? |
How does an administrative assistant access and use Datatel to find course and student information in order to support their department and its faculty members? (link) |
If you need access to Colleague, please go to https://managementtools.wlu.edu/AccessRequest/ and request an account. Once the proper approvals are granted, an account will be set up for you. Accounts are set up on an individual basis and they should not be shared with anyone. In most cases, when dealing with course and student information, the Registrar’s office will provide some level of training or guidance on how to access the data you require.
If you already have access to Colleague but cannot remember your login information or have issues accessing the system, go to http://webhelpdesk.wlu.edu and create a ticket under the category of Administrative Data – Colleague Issues/Requests. Once submitted, the ticket will be automatically routed to the appropriate person who can help you resolve problems. |
Score: 2.1 - Updated: 6/4/2012 12:05:10 PM - Was this helpful? |