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Where can I find royalty free music for my video or digital story? (link)
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Applies To: Faculty, Staff, Students

Score: 100.0 - Updated: 10/16/2014 3:39:54 PM - Was this helpful?
What is Digital Storytelling? (link)

Digital Storytelling refers to a brief (generally 2-3 minute) multimedia presentation that may incorporate still images, narration, audio, music and/or video. To find out about digital storytelling at W&L and available resources, go to: http://go.wlu.edu/digitalstorytelling

Score: 90.0 - Updated: 5/5/2010 8:24:44 AM - Was this helpful?
What is the Creative Commons? (link)

Creative Commons is a nonprofit organization that works to increase the amount of creativity (cultural, educational, and scientific content) in “the commons” — the body of work that is available to the public for free and legal sharing, use, repurposing, and remixing. (taken from their site, to see the PDF flyer click here)

For more information visit Creativecommons.org

 

 

Score: 23.3 - Updated: 10/1/2010 2:57:09 PM - Was this helpful?
How do I access SCOLA online? (link)
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Score: 23.3 - Updated: 1/31/2012 9:35:34 AM - Was this helpful?
Can I use an .mp3 file that I bought as background music in a digital story for a class? (link)

Yes, but because of copyright limitations, only a small portion of the file.

Click here for an good explanation of just how much from the University of Texas system.
note: section 4.2.3

 

Score: 13.3 - Updated: 5/11/2010 5:32:14 PM - Was this helpful?
Where can I find free online tutorials for SharePoint 2010? (link)

http://office2010.microsoft.com/en-us/sharepoint-server-help/take-sharepoint-server-2010-training-at-your-desk-HA101859255.aspx

Microsoft offers several free online tutorials for SharePoint 2010.

https://www.atomiclearning.com/login/wlu

By searching for Sharepoint, after logging into the Atomic Learning site, you can access tutorials broken down by topic.

 

Applies To: Faculty, Staff

Score: 10.0 - Updated: 7/29/2013 9:47:25 AM - Was this helpful?
Where can I find information about IT security? (link)

More information is available at the ITS Information Security SharePoint site; the University Information Security Program (ISP) site; as well as the ITS site.

Score: 10.0 - Updated: 8/8/2013 1:53:38 PM - Was this helpful?
How do I get a Flip video off of the Flip? (link)

Mac Instructions:

  1. Plug the FLIP into the USB port on the Mac;
  2. Once the camera has appeared in Finder, locate the folder named DCIM;
  3. Under DCIM is the Video folder;
  4. Copy the folder or video files that you want onto your H:\ Drive;
  5. Start up iMovie;
  6. Go to File: Import Movies and choose the folder or movies you want to import;
  7. Right click on the file and select "Play Full Screen".

PC Instructions:

  1. Plug the FLIP into the USB port on the PC;
  2. Open Windows Explorer;
  3. Click on the Flip Video drive;
  4. Open the DCIM folder;
  5. Copy the desired folder or videos to your H:\ drive.
Score: 10.0 - Updated: 5/19/2010 11:39:04 AM - Was this helpful?
What is Notepad and where do I find it on my computer? (link)

Notepad is a Windows program (PC). You can access it by going to Start > Run and typing in Notepad. The program should then open.

Applies To: Faculty, Staff, Students

Score: 10.0 - Updated: 9/24/2010 11:22:30 AM - Was this helpful?
How can I find out about study abroad? (link)

The Center for International Education http://www.wlu.edu/x12128.xml can answer questions about Study Abroad.

Score: 10.0 - Updated: 9/29/2010 2:29:14 PM - Was this helpful?
Where can I find help with iMovie? (link)

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

Score: 10.0 - Updated: 5/3/2013 2:51:53 PM - Was this helpful?
I'm a student - how do I find my ID number? (link)
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Applies To: Students

Score: 10.0 - Updated: 8/17/2015 3:07:31 PM - Was this helpful?
What is LifeSize video conferencing? (link)

LifeSize is a manufacturer of video conferencing systems. Leyburn Library has a LifeSize Passport video conferencing system available for use. This system will enable users to video conference with individuals around the world who have compatible standards based conferencing equipment. The Passport is a small palm-sized device that includes a camera and microphone.

Score: 7.5 - Updated: 10/20/2010 11:18:04 AM - Was this helpful?
How can I move my music (iTunes)to a new computer? (link)

For this example, I'll go from a Windows machine to Apple, but the process should work in reverse, as well.

If you want to make this easy, you'll need to move all your music into the iTunes folder. There's an easy way to do this: In iTunes go the Advanced menu and choose Consolidate library.

 

Any music not already in the iTunes folder will not be deleted. You'll just have two copies. One inside the iTunes folder and one outside.

 

Now quit iTunes and go to My Documents, then My Music, and you should see the iTunes folder. Now you need a place to put that folder. It could be an external drive, a network drive, USB or the fasts is to use a jump drive. Whatever you use just needs to be big enough to hold all your data. Right click on the folder and choose Properties to find out how big it is.

 

Drag the iTunes folder and copy it to wherever you're temporarily storing it.

               

Then connect the storage device to the new computer. In this case a Mac.

                1. Install and launch iTunes. If iTunes asks to find your music say "no."

                2. Quit iTunes.

                3. Go to your Music folder.

                4. Move the existing iTunes folder to the trash.

                5. Copy the old iTunes folder off your storage device and put it where the old folder was.

                6. Open iTunes again.

                You should see your familiar library with ratings, play counts, etc.

Score: 7.5 - Updated: 4/20/2012 8:49:24 AM - Was this helpful?
Where can I find help with Excel 2010? (link)

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

Score: 7.5 - Updated: 5/3/2013 2:50:58 PM - Was this helpful?
Where can I find help with Outlook 2010? (link)

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Outlook 2010, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

Score: 7.5 - Updated: 5/3/2013 2:52:41 PM - Was this helpful?
Where can I find help with SharePoint 2010? (link)

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: SharePoint 2010, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

Score: 7.5 - Updated: 5/3/2013 2:53:26 PM - Was this helpful?
Where can I find help with Adobe PhotoShop? (link)

Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Adobe PhotoShop, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and many more.

Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.

This resource is open to all current students, staff and faculty.

Applies To: Faculty, Staff, Students

Score: 7.5 - Updated: 5/3/2013 2:54:28 PM - Was this helpful?
How do I copy music from my iPhone, iPad, or iPod touch to my Computer for Free? (link)

Click this link found by our Mac technician.

Applies To: Students

Score: 6.7 - Updated: 1/2/2012 1:34:24 PM - Was this helpful?
What free student software is available and how do I install on my computer? (link)

Anti-Virus Software (Windows)

To install anti-virus software on your computer you must first uninstall any other antivirus software you might have before installing ours. Then click on the link Microsoft Security Essentials for Windows 7/Vista/XP and install using Internet Explorer.

Microsoft Office 2010 or 2013 and 2011

Our license agreement with Microsoft provides students with rights to Windows operating system upgrades, Microsoft Office for Windows and MacOS.

  • Students are entitled to upgrade to the latest versions until their graduation then you will have a perpetual license(s) for your installed version.
  • Students that withdraw from the University without graduating must uninstall the Microsoft products acquired through this license agreement.

To install Office on your computer go to http://wlu.onthehub.com and click the "Sign In" link. If you are prompted, provide your W&L username and password. Click on the product you want and Add to Cart.

  • Microsoft downloads are FREE for students.
  • You can order backup discs for your products for $13.95 each.
  • You can order an Extended Access Guarantee for $4.95 which gives you 24 months of access to your download(s) and license key(s).

Complete and confirm your order. Once your order has been placed, you'll receive an e-mail with a link to your downloads. KEEP TRACK OF YOUR PRODUCT KEY(S)
You will be prompted to do a one time installation of Secure Download Manager. Follow the steps on the web page. Check the Download location at the top of the screen and make sure you have sufficient disk space in the Download Location and "Start Download".

If you have questions, please e-mail helpdesk@wlu.edu

Applies To: Students

Score: 6.0 - Updated: 6/6/2013 10:02:03 AM - Was this helpful?
As a student how do I find answers about my phones features? (link)

Search the feature and the Rolm.  So you would search the key words of hold and Rolm to get your answer.

Applies To: Students

Score: 6.0 - Updated: 10/4/2010 8:48:02 AM - Was this helpful?
How do I find my shared calendars (staff) on my new PC? (link)

In Calendar click your HOME tab
Find Manage Calendars
Click Open Calendars dropdown to
Open Shared
Type the name in of the calendar

Applies To: Faculty, Staff

Score: 6.0 - Updated: 8/14/2012 9:40:39 AM - Was this helpful?
How can I find out if a course is offered this term or where can I find a list of courses offered at Washington and Lee (WebAdvisor)? (link)
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Applies To: Students

Score: 5.5 - Updated: 9/28/2012 3:44:38 PM - Was this helpful?
Where can I find the map of W&L's wireless network coverage? (link)

The map of wireless network coverage is located here.

Score: 5.0 - Updated: 9/19/2012 4:02:06 PM - Was this helpful?
I need to print a poster for a class--where can I find more information about how to do it? (link)

The library has a web page with information about printing posters. You can access the page here.

Score: 5.0 - Updated: 7/24/2013 10:38:16 AM - Was this helpful?
Where can I find a list of classroom spaces at W&L? (link)

The Registrar's office maintains a list of classroom spaces here: https://managementtools3.wlu.edu/CourseOfferings/pages/Page6.aspx

Score: 5.0 - Updated: 9/30/2015 7:48:22 PM - Was this helpful?
Where can I find a listing of job openings (HR)? (link)

All job openings are posted through the Human Resources website at http://humanresources.wlu.edu.

Score: 5.0 - Updated: 6/7/2012 2:30:50 PM - Was this helpful?
Who can I call with the LifeSize video conferencing system? (link)

The LifeSize Passport video conferencing system is compatible with any other system that uses current video conferencing standards via the internet. The brand of conferencing system on the other end is not important as long as it uses the commonly accepted IP based communications standards. These standards are known as H.264, H.263 & H.261.

Score: 5.0 - Updated: 10/20/2010 11:18:15 AM - Was this helpful?
Where can I use the LifeSize Passport video conferencing unit? (link)

The LifeSize Passport can be used in any location (on or off campus) where a display with HDMI is available. (A high speed network connection is also required.) Rooms with an HDMI connection include:

Leyburn M40, M41 and M42; the Writing Center and Leyburn 102

Early Fielding 109 and 114

Newcomb 120, 304 and 310

 

 

Please contact the Information Desk for possible solutions if you need to video conference on campus in a location that does not have an HDMI display.

Score: 5.0 - Updated: 1/27/2011 4:18:24 PM - Was this helpful?
Is high definition video conferencing available (LifeSize)? (link)

The LifeSize Passport available in Leyburn Library will do high definition video up to 720p. The unit will automatically adjust to lower quality video based on network traffic and the capabilities of the video conferencing unit on the other end.

Score: 5.0 - Updated: 10/20/2010 11:27:26 AM - Was this helpful?
How do I make a call on the LifeSize video conferencing unit? (link)

The LifeSize Passport is a point-to-point communications device that uses standard internet infrastructure to transport the audio and video to the other end.

Dialing is done by “calling” the destination unit’s IP address.  Just as every phone has a phone number, every device connected to the network has an IP address.  The person you are calling will give you their IP address and you will “dial” that number.  This is an example of a typical IP address – 137.113.161.15.

 

 

Score: 5.0 - Updated: 10/20/2010 11:24:41 AM - Was this helpful?
Why am I getting an error message when importing video from Flip Camera? (link)

There is a problem running the latest version of FlipShare (the software that manages all your Flip videos) on older PCs. Basically, the software detects the processor on your computer and if your processor is not up to its standard, it will shut down, giving you an error message. 

The solution is to download and install the older version of Flipshare. First uninstall Flipshare (Control Panel>Add/Remove Programs), then download and install "Flip Video For PC" v3.7 from here:

http://www.theflip.com/app/prius/37/update/"

Applies To: Faculty, Staff, Students

Score: 5.0 - Updated: 6/8/2011 12:00:27 PM - Was this helpful?
How do I find the folder I moved in error in my email when I can still see one of the messages? (link)

If you can find a message in the folder 

Open the message and then hit Control-Shift-F to bring up Advanced Find

At the top right is a ‘Browse’ button

Click browse and it will show you the hierarchical location of the folder your current message resides in

Note the location

Close your search

Go to the folder and drag your lost folder back up to your name@wlu.edu folder

Applies To: Faculty, Staff

Score: 5.0 - Updated: 3/18/2014 10:43:25 AM - Was this helpful?
Where do I find more information about Generals Payment System (GPS)? (link)
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Score: 4.3 - Updated: 1/7/2015 10:06:53 AM - Was this helpful?
What is needed to use the LifeSize Passport video conferencing system? (link)

The LifeSize Passport system requires a high definition TV, monitor or projector to operate. The display device must have an HDMI input connection. Currently, HDMI-capable displays are limited in number on campus. The system also requires power and a wired network connection.

Score: 4.3 - Updated: 10/20/2010 11:18:27 AM - Was this helpful?
Can I show presentations with LifeSize Passport video conferencing? (link)

No. This video conferencing unit is designed for simple point-to-point exchange of what the camera sees and the microphone hears. Even though some video conferencing systems allow for the incorporation of presentations from a computer, the Passport does not.

Score: 4.3 - Updated: 10/20/2010 11:19:16 AM - Was this helpful?
What is the IP address of the LifeSize video conferencing unit available in Leyburn Library? (link)

The IP address of this device will vary based on the location where it is being used. If you need to know the IP address before the time of your conference, the unit will need to be connected to the network in your location prior to the time of your event. An IP address will be automatically assigned and displayed on the screen. You will then need to leave the device hooked to the network to retain that address.

Score: 3.0 - Updated: 10/20/2010 11:19:08 AM - Was this helpful?
Can I call multiple locations at the same time with the LifeSize Passport video conferencing system? (link)

Not at this time.

Score: 3.0 - Updated: 10/20/2010 11:19:29 AM - Was this helpful?
How do I add a QuickTime video (.mov, .mp4) to my Power Point 2010 presentation? (link)

With PowerPoint 2010, when you have the QuickTime player installed on your computer, you can insert an Apple QuickTime movie (.mov, .mp4) file.

The PowerPoint 2010 64-bit version is not compatible with 32-bit versions of QuickTime or Flash. You must install a 64-bit version of QuickTime or Flash, or a 32-bit version of PowerPoint 2010.

To embed or link to a QuickTime video from your PowerPoint presentation, see Embed a video in your presentation.

Score: 3.0 - Updated: 1/2/2012 1:17:20 PM - Was this helpful?
How does an administrative assistant access and use Datatel to find course and student information in order to support their department and its faculty members? (link)

If you need access to Colleague, please go to https://managementtools.wlu.edu/AccessRequest/ and request an account. Once the proper approvals are granted, an account will be set up for you. Accounts are set up on an individual basis and they should not be shared with anyone. In most cases, when dealing with course and student information, the Registrar’s office will provide some level of training or guidance on how to access the data you require.

 

 

If you already have access to Colleague but cannot remember your login information or have issues accessing the system, go to http://webhelpdesk.wlu.edu and create a ticket under the category of Administrative Data – Colleague Issues/Requests. Once submitted, the ticket will be automatically routed to the appropriate person who can help you resolve problems.

Score: 2.1 - Updated: 6/4/2012 12:05:10 PM - Was this helpful?
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