Where do I find more information about Generals Payment System (GPS)? (link) |
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Score: 100.0 - Updated: 1/7/2015 10:06:53 AM - Was this helpful? |
What is the Generals Payment System (GPS)? (link) |
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Score: 100.0 - Updated: 1/7/2015 10:06:59 AM - Was this helpful? |
How do I (student) log into the GPS (Generals Payment System)? (link) |
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Score: 88.8 - Updated: 1/7/2015 10:06:36 AM - Was this helpful? |
Where do authorized parents or guardians sign into the Generals Payment System (GPS)? (link) |
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Score: 86.7 - Updated: 1/7/2015 10:01:54 AM - Was this helpful? |
As an employee how do I access the GPS system for my account? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff |
Score: 82.0 - Updated: 1/7/2015 9:15:49 AM - Was this helpful? |
Where do I pay my GPS bill? (link) |
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Score: 80.0 - Updated: 1/7/2015 10:06:42 AM - Was this helpful? |
How can I set up a GPS account for my parents (so they can put money in my account)? (link) |
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Score: 74.3 - Updated: 1/7/2015 10:06:47 AM - Was this helpful? |
Where can I find information about IT security? (link) |
More information is available at the ITS Information Security SharePoint site; the University Information Security Program (ISP) site; as well as the ITS site. |
Score: 20.0 - Updated: 8/8/2013 1:53:38 PM - Was this helpful? |
What is the MacServer information? (link) |
( Restricted to authenticated ITS users. ) |
Score: 15.0 - Updated: 11/16/2012 8:23:26 AM - Was this helpful? |
I need to print a poster for a class--where can I find more information about how to do it? (link) |
The library has a web page with information about printing posters. You can access the page here. |
Score: 10.0 - Updated: 7/24/2013 10:38:16 AM - Was this helpful? |
What is Notepad and where do I find it on my computer? (link) |
Notepad is a Windows program (PC). You can access it by going to Start > Run and typing in Notepad. The program should then open. Applies To: Faculty, Staff, Students |
Score: 10.0 - Updated: 9/24/2010 11:22:30 AM - Was this helpful? |
How can I find out about study abroad? (link) |
The Center for International Education http://www.wlu.edu/x12128.xml can answer questions about Study Abroad. |
Score: 10.0 - Updated: 9/29/2010 2:29:14 PM - Was this helpful? |
Does W&L have any information on sustainability? (link) |
W&L has a web page on sustainability. Please click this link to learn more. |
Score: 10.0 - Updated: 2/10/2011 10:22:53 AM - Was this helpful? |
What is the information for Grant server? (link) |
( Restricted to authenticated ITS users. ) |
Score: 10.0 - Updated: 4/17/2012 1:45:59 PM - Was this helpful? |
Where can I find help with iMovie? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 10.0 - Updated: 5/3/2013 2:51:53 PM - Was this helpful? |
What operating system do I need to use RightFax? (link) |
RightFax is a web-based client that can be accessed using a variety of web browsers (such as Internet Explorer, Google Chrome, Safari and Firefox) on Windows or Macintosh computers. |
Score: 10.0 - Updated: 4/21/2014 9:47:24 AM - Was this helpful? |
What if I need additional information when using RightFax? (link) |
Look at the RightFax Help Guide under Resources or submit question to the HelpDesk at help@wlu.edu |
Score: 10.0 - Updated: 3/26/2015 10:20:39 AM - Was this helpful? |
I'm a student - how do I find my ID number? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Students |
Score: 10.0 - Updated: 8/17/2015 3:07:31 PM - Was this helpful? |
What general information can you tell me (student) about PhoneMail? (link) |
Your telephone service which includes PhoneMail upon request, a voice mail service that enables you to record a personal greeting of up to three minutes in length and accept up to ten, 3-minute messages. Your phone line will be programmed to forward automatically to PhoneMail if you do not answer after four rings or if your line is busy. The message waiting light on your phone will flash whenever you have received a message. You should retrieve and delete messages as often as possible.
By using the access phone number to PhoneMail and your personalized password, you will be able to retrieve messages from any touch-tone phone.
Your greeting will be your own personalized message that may be changed at any time from any phone.
Voice mailboxes are confidential and are accessible only to the individual via a password. The PhoneMail box owner should erase all messages at the end of the school year. The PhoneMail system will be purged of all messages 24 hours after the final day of spring term exams. Applies To: Students |
Score: 7.5 - Updated: 10/1/2010 3:06:26 PM - Was this helpful? |
What is the login information for the Wyse terminals? (link) |
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Score: 7.5 - Updated: 7/17/2013 3:28:14 PM - Was this helpful? |
Where can I find help with Excel 2010? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 7.5 - Updated: 5/3/2013 2:50:58 PM - Was this helpful? |
Where can I find help with Outlook 2010? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Outlook 2010, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 7.5 - Updated: 5/3/2013 2:52:41 PM - Was this helpful? |
Where can I find help with SharePoint 2010? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: SharePoint 2010, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, the Adobe Creative Suite including InDesign, Acrobat and Photoshop and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 7.5 - Updated: 5/3/2013 2:53:26 PM - Was this helpful? |
Where can I find help with Adobe PhotoShop? (link) |
Atomic Learning is the licensed provider for online tutorials at W&L. Tutorial topics include: Adobe PhotoShop, Excel 2010 and 2011, Word 2010 and 2011, Windows 8, iMovie, SharePoint 2010, the Adobe Creative Suite including InDesign, Acrobat and many more.
Go to http://go.wlu.edu/LEARN and sign in with your network username and password to access all tutorials.
This resource is open to all current students, staff and faculty. Applies To: Faculty, Staff, Students |
Score: 7.5 - Updated: 5/3/2013 2:54:28 PM - Was this helpful? |
Where do I go for Information and support for Office365 (students)? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Students |
Score: 7.5 - Updated: 1/9/2015 9:39:51 AM - Was this helpful? |
When I try to Schedule an Appointment in Outlook, Everyone has "No Information." (link) |
( Restricted to authenticated ITS users. ) Applies To: Faculty, Staff |
Score: 7.5 - Updated: 2/4/2014 11:25:06 AM - Was this helpful? |
What is the process for the prospective/confirmed student getting information (Generals' HQ Applicant portal)? (link) |
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Score: 6.0 - Updated: 4/27/2011 1:20:28 PM - Was this helpful? |
What is the Information Security Program (ISP) at W&L? (link) |
The ISP and the ISP Committee were organized at the direction of the Provost in 2003 to comply with the Gramm-Leach-Bliley Act (GLBA) and to implement the “Safeguards Rule” issued by the Federal Trade Commission. The ISP Committee is chaired by the ISP Coordinator and the Committee has responsibility, in advising the Provost, for the ISP. The original program scope was intentionally broader than necessary for simple legal compliance, and requires all departments to have written procedures documenting the safeguards used to protect the University’s information assets. |
Score: 6.0 - Updated: 6/4/2012 1:24:10 PM - Was this helpful? |
As a student how do I find answers about my phones features? (link) |
Search the feature and the Rolm. So you would search the key words of hold and Rolm to get your answer. Applies To: Students |
Score: 6.0 - Updated: 10/4/2010 8:48:02 AM - Was this helpful? |
What is Generals' HQ Applicant Portal? (link) |
( Restricted to authenticated ITS users. ) |
Score: 6.0 - Updated: 4/27/2011 10:03:03 AM - Was this helpful? |
How do I find my shared calendars (staff) on my new PC? (link) |
In Calendar click your HOME tab Find Manage Calendars Click Open Calendars dropdown to Open Shared Type the name in of the calendar Applies To: Faculty, Staff |
Score: 6.0 - Updated: 8/14/2012 9:40:39 AM - Was this helpful? |
How can I find out if a course is offered this term or where can I find a list of courses offered at Washington and Lee (WebAdvisor)? (link) |
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Score: 5.5 - Updated: 9/28/2012 3:44:38 PM - Was this helpful? |
Where can I find the map of W&L's wireless network coverage? (link) |
The map of wireless network coverage is located here. |
Score: 5.0 - Updated: 9/19/2012 4:02:06 PM - Was this helpful? |
How do I edit the information of the members of a distribution list? (link) |
You cannot edit the information of members of a distribution list, but there is a workaround:
In Outlook on a PC:
- Click on Contacts
- Click the New button to create a new Contact
- Fill out the Contact information
- Click on Save to save the contact
- In the File menu, choose File > New > Folder
- Name the folder (My Study Abroad Students, for example)
- This folder should now appear in the left menu at the very top under "My Contacts"
- Now you can click and drag the newly created contact into the folder.
- Repeat these steps for all the Contacts you want to add to the folder
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Score: 5.0 - Updated: 4/12/2010 4:28:14 PM - Was this helpful? |
Where can I find a list of classroom spaces at W&L? (link) |
The Registrar's office maintains a list of classroom spaces here: https://managementtools3.wlu.edu/CourseOfferings/pages/Page6.aspx |
Score: 5.0 - Updated: 9/30/2015 7:48:22 PM - Was this helpful? |
What information should we collect if a student is having problems with web matriculation? (link) |
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Score: 5.0 - Updated: 10/1/2010 4:01:01 PM - Was this helpful? |
As a student how can I check my long distance account information? (link) |
You can view your phone bill detail online using your Long Distance Authorization Code. Access to your bill by clicking on the following link:
Long Distance Account Applies To: Students |
Score: 5.0 - Updated: 9/6/2010 8:28:34 AM - Was this helpful? |
Where can I find a listing of job openings (HR)? (link) |
All job openings are posted through the Human Resources website at http://humanresources.wlu.edu. |
Score: 5.0 - Updated: 6/7/2012 2:30:50 PM - Was this helpful? |
Who can I call with the LifeSize video conferencing system? (link) |
The LifeSize Passport video conferencing system is compatible with any other system that uses current video conferencing standards via the internet. The brand of conferencing system on the other end is not important as long as it uses the commonly accepted IP based communications standards. These standards are known as H.264, H.263 & H.261. |
Score: 5.0 - Updated: 10/20/2010 11:18:15 AM - Was this helpful? |
Where can I find free online tutorials for SharePoint 2010? (link) |
http://office2010.microsoft.com/en-us/sharepoint-server-help/take-sharepoint-server-2010-training-at-your-desk-HA101859255.aspx
Microsoft offers several free online tutorials for SharePoint 2010.
https://www.atomiclearning.com/login/wlu
By searching for Sharepoint, after logging into the Atomic Learning site, you can access tutorials broken down by topic.
Applies To: Faculty, Staff |
Score: 5.0 - Updated: 7/29/2013 9:47:25 AM - Was this helpful? |
How do I find the folder I moved in error in my email when I can still see one of the messages? (link) |
If you can find a message in the folder
Open the message and then hit Control-Shift-F to bring up Advanced Find
At the top right is a ‘Browse’ button
Click browse and it will show you the hierarchical location of the folder your current message resides in
Note the location
Close your search
Go to the folder and drag your lost folder back up to your name@wlu.edu folder Applies To: Faculty, Staff |
Score: 5.0 - Updated: 3/18/2014 10:43:25 AM - Was this helpful? |
How does an administrative assistant access and use Datatel to find course and student information in order to support their department and its faculty members? (link) |
If you need access to Colleague, please go to https://managementtools.wlu.edu/AccessRequest/ and request an account. Once the proper approvals are granted, an account will be set up for you. Accounts are set up on an individual basis and they should not be shared with anyone. In most cases, when dealing with course and student information, the Registrar’s office will provide some level of training or guidance on how to access the data you require.
If you already have access to Colleague but cannot remember your login information or have issues accessing the system, go to http://webhelpdesk.wlu.edu and create a ticket under the category of Administrative Data – Colleague Issues/Requests. Once submitted, the ticket will be automatically routed to the appropriate person who can help you resolve problems. |
Score: 4.3 - Updated: 6/4/2012 12:05:10 PM - Was this helpful? |
How do I get Microsoft Security Essentials for my Windows 7 operating system? (link) |
You can download Microsoft Security Essentials at the following site:
http://www.microsoft.com/security_essentials/
Please uninstall any other antivirus software you might have before installing.
|
Score: 4.3 - Updated: 10/1/2010 2:29:31 PM - Was this helpful? |
What information do you have for me (student) in the dorms, Woods Creek Apartments, and sororities? (link) |
Cable television service is included in your room fee for the dorms, Woods Creek Apartments and sororities. Cable television service for the fraternity buildings and other off-campus facilities must be acquired through Comcast at 1-888-266-2278.
The W&L Cable TV package includes the basic service of 58+ channels. You will need to supply a cable ready television and the cable that goes between the wall outlet and your television set. This cable is available at the University Bookstore or electronics shops. The connection of the television, VCR or other video devices to the cable wall jack is the responsibility of the customer.
Applies To: Students |
Score: 4.3 - Updated: 10/1/2010 3:33:38 PM - Was this helpful? |
What is needed to use the LifeSize Passport video conferencing system? (link) |
The LifeSize Passport system requires a high definition TV, monitor or projector to operate. The display device must have an HDMI input connection. Currently, HDMI-capable displays are limited in number on campus. The system also requires power and a wired network connection. |
Score: 4.3 - Updated: 10/20/2010 11:18:27 AM - Was this helpful? |
How do I listen to my messages on the new phone system from off campus? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff |
Score: 4.3 - Updated: 3/22/2011 1:40:42 PM - Was this helpful? |
How do prospective students access the Generals' HQ Applicant Portal? (link) |
Prospective students access using their personal e-mail address. The one they used when they applied. Prospective students create an account (GHQ Applicant Portal "Account Creation" page) and are then sent a 5 digit pin in an email, incuding a link back to the portal where they create a password. |
Score: 3.8 - Updated: 4/27/2011 10:25:17 AM - Was this helpful? |
Where can I find royalty free music for my video or digital story? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff, Students |
Score: 3.3 - Updated: 10/16/2014 3:39:54 PM - Was this helpful? |
I dialed the PhoneMail system but it won't accept my extension number. What is wrong? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff, Students |
Score: 3.3 - Updated: 10/1/2010 2:26:17 PM - Was this helpful? |
What information do you have about International Voice and Data cell phone programs? (link) |
( Restricted to authenticated users. Log In to view this answer. ) Applies To: Faculty, Staff |
Score: 3.3 - Updated: 10/4/2010 9:40:35 AM - Was this helpful? |
What general phone information do you have for those living in a Fraternity and the International House? (link) |
Basic telephone service on the University system has been provided in your room fee. The phone jack in your room is active and will accept a standard home phone or similar device.
The phone service in the fraternity and International house is slightly different from the phone service in the dorms. Dorm phones are on a digital service but our off-campus buildings are on an analog system. Because analog systems do not require a special phone, residents of our off-campus housing provide their own phones and may use any basic home type phone device. The other differences mainly involve the keystrokes necessary to execute various phone system and PhoneMail functions. Please see other items in this section for details. Applies To: Students |
Score: 3.3 - Updated: 10/4/2010 9:28:53 AM - Was this helpful? |
Can I call multiple locations at the same time with the LifeSize Passport video conferencing system? (link) |
Not at this time. |
Score: 3.0 - Updated: 10/20/2010 11:19:29 AM - Was this helpful? |
I am Experiencing Issues with Outlook and Printing since I upgraded my Mac Operating System. (link) |
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Score: 3.0 - Updated: 9/25/2014 9:44:38 AM - Was this helpful? |