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Who do I contact to schedule an event in a room in Elrod Commons? (link)

Contact the building coordinator at ext. 5000

Score: 100.0 - Updated: 10/1/2010 1:58:08 PM - Was this helpful?
Is there a computer in 345 Elrod Commons? (link)

Yes, while there construction on the front campus Commons 345 is considered a classroom and there will be a laptop for the school year. 

There is a DVD player and a VHS player in the room, along with cable TV.  Everything must be projected through the projector.

Score: 88.0 - Updated: 8/26/2014 1:05:52 PM - Was this helpful?
Is there a computer in the Chavis Board Room (Elrod Commons room 206)? (link)
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Score: 86.7 - Updated: 10/1/2010 1:57:41 PM - Was this helpful?
I'm having autofill errors (contact)after migration, what should I do? (NK2edit fix) (link)
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Score: 78.6 - Updated: 3/18/2013 9:05:51 AM - Was this helpful?
How do I email all the members in a Contacts folder? (link)

Applies to Microsoft Outlook 2007 and 2010

1. Open up a new email message

2. Click on the To... button

3. Click on the down arrow in the box underneath "Address Book"

4. Choose the folder with the contacts you'd like to email (if your personal contact folder is not listed see "How do I make my contacts folder an Address Book?")

5. Select the first name in the list, hold down the shift key, select the last name on the list, click on the To: button again.

6. All of the names should now be in the To: field of the email message. Click OK.

7. Compose and send your message.

 

Applies To: Faculty, Staff

Score: 77.5 - Updated: 7/15/2013 3:47:18 PM - Was this helpful?
How do I undelete a contact in Outlook 2010? (link)

If you did in error it should be in your trash and then you just drag and drop it back into contacts.

If some time has passed follow these steps from Microsoft

  1. With Outlook 2010 open click the File Ribbon tab then click the Options button. 
  2. Click Customize Ribbon
  3. On the right-hand side add a New Group under the Folder main tab. You can rename it after it is created.
  4. Change the “Choose commands from:” to All Commands. Scroll down and select the “Recover Deleted Items…” option then click the “Add > >” button to add this option to your newly created custom group OK.
  5. You will now see your new group and the Recover Deleted Items icon in the Folder tab on all folders.
  6. If you were to click the button you will see that you have access to any purged/shift-deleted items from that folder.
  7. If you use the recover option you will see that your item has now been returned.
Score: 47.0 - Updated: 7/24/2013 11:00:17 AM - Was this helpful?
How do I create a Contact Group from scratch in Outlook? (link)

In the Outlook 2010

In Contacts, on the Home tab, in the New group, click New Contact Group.

In the "Name" box, type in the name of the Distribution List, i.e., "Committee Members".

On the Contact Group tab, in the Members group, click Add Members, and then click From Outlook Contacts, From Address Book or New Email Contact

  1. If you are adding a new email contact, enter the information for the person in the Add New Member dialog box.

If you are adding a member from Outlook Contacts or an Address Book, do the following:

  1. In the Address Book drop-down list, click the address book that contains the email addresses that you want to include in your Contact Group.
  2. In the list of names, click the names that you want, and then click Members. You can add names from different address books to the same Contact Group.
  1. Do this for each person whom you want to add to the Contact Group, and then click OK
  2. Click Save & Close in the top left.

The Contact Group is saved in your Contacts folder under the name that you give it.

 

Score: 45.0 - Updated: 2/10/2014 10:20:23 AM - Was this helpful?
How do I add a Contact Group received from someone in Outlook? (link)
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Applies To: Faculty, Staff

Score: 45.0 - Updated: 8/25/2014 2:18:15 PM - Was this helpful?
How do I view names in a Contact Group in Outlook? (link)
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Applies To: Faculty, Staff

Score: 45.0 - Updated: 2/10/2014 10:38:03 AM - Was this helpful?
How do you REMOVE/delete one person from a Contact Group in Outlook? (link)
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Score: 43.6 - Updated: 2/10/2014 10:27:03 AM - Was this helpful?
How do I add a new contact not in contacts folder or address book in Outlook? (link)
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Applies To: Faculty, Staff

Score: 41.7 - Updated: 2/10/2014 10:25:38 AM - Was this helpful?
How do I create a Contact Group by copying names from an email message in Outlook? (link)
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Applies To: Faculty, Staff

Score: 41.7 - Updated: 2/10/2014 10:35:32 AM - Was this helpful?
Sending to a contact group in Outlook 2010 didn't send to all members. Why? (link)

Fix: 

     • When in the Contact Folder open the distribution list so that you can see the members.
     • Click on Update Now in the tool bar
     • Click Save & Close

To check that all members will be sent to, create a new message and place the distribution list in the To field, then expand the distribution list and check that all names are listed.

Score: 41.0 - Updated: 8/27/2013 1:52:06 PM - Was this helpful?
How do I create a Contact Group with new names in the Address Book in Outlook? (link)
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Applies To: Faculty, Staff

Score: 41.0 - Updated: 11/13/2014 11:43:33 AM - Was this helpful?
How do I share a custom contacts folder with specific people? (link)

From Microsoft

The default Contacts folder in Outlook is created in each Outlook profile. This folder cannot be renamed or deleted. You can create additional contacts folders and these folders can be renamed or deleted. This section includes instructions to share contacts folders that you create.

1. In Contacts, in the Navigation Pane, right-click the contacts folder that you want to share.
NOTE If you are using the Navigation Pane in Minimized view, in Contacts, click Navigation Pane, and then right-click the contacts folder that you want to share.
2. Click Share .
3. In the To box of the sharing invitation, enter the name of the recipient.
4. If you want to, change the Subject.
5. If you want to, grant permissions to the recipient to change your contact items by selecting the Recipient can add, edit, and delete items in this contacts folder check box.
6. In the message body, type any information that you want to include.
7. Click Send.
8. Review the confirmation dialog box, and then, if correct, click OK.

 

Applies To: Staff

Score: 40.0 - Updated: 5/5/2010 3:12:58 PM - Was this helpful?
How do I share my default Contacts folder with specific people? (link)

From Microsoft

The default Contacts folder in Outlook is created in each Outlook profile. This folder cannot be renamed or deleted.
1. In Contacts, in the Navigation Pane, click Share My Contacts folder.
NOTE If you are using the Navigation Pane in Minimized view, in Contacts, click Navigation Pane, and then click Share My Contacts folder.
2. In the To box, enter the name of the recipient for the sharing invitation message.
3. If you want to, you can change the Subject.
4. If you want to, request permission to view the recipient's default Contacts folder. To do so, select the Request permission to view recipient's Contacts folder check box.
NOTE If you want to request access to a contacts folder other than the default Contacts folder, you must send an e-mail message asking for permissions to that particular folder. This option only requests access to the recipient's default Contacts folder.
5. In the message body, type any information that you want to include.
6. Click Send.
7. Review the confirmation dialog box, and then if correct, click OK.

 

Applies To: Staff

Score: 40.0 - Updated: 5/5/2010 3:12:48 PM - Was this helpful?
How do I revoke or change other people's access to my contacts folders? (link)

In Microsoft

At any time, you can change or revoke someone's access permissions to your contacts folders.
1. In Contacts, in the Navigation Pane, right-click the contacts folder for which you want to change permissions.
NOTE If you are using the Navigation Pane in Minimized view, in Contacts, click Navigation Pane, and then right-click the contacts folder for which you want to change access permissions.
2. Click Change Sharing Permissions.
3. Do one of the following:
• Revoke or change access permissions for everyone
1. On the Permissions tab, in the Name box, click Default.
2. Under Permissions, in the Permission Level list, click None to revoke permissions or any of the other options to change permissions.
View descriptions of permission levels
WITH THIS PERMISSION LEVEL (OR ROLE) YOU CAN
Owner Create, read, modify, and delete all items and files, and create subfolders. As the folder owner, you can change the permission levels that other people have for the folder. (Does not apply to delegates.)
Publishing Editor Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
Editor Create, read, modify, and delete all items and files.
Publishing Author Create and read items and files, create subfolders, and modify and delete items and files that you create. (Does not apply to delegates.)
Author Create and read items and files, and modify and delete items and files that you create.
Contributor Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
Reviewer Read items and files only.
Custom Perform activities defined by the folder owner. (Does not apply to delegates.)
None You have no permission. You cannot open the folder.
• Revoke or change access permissions for one person
1. On the Permissions tab, in the Name box, click the name of the person whose access permissions you want to change.
2. Under Permissions, in the Permission Level list, click None to revoke permissions or any of the other options to change permissions.
View descriptions of permission levels
WITH THIS PERMISSION LEVEL (OR ROLE) YOU CAN
Owner Create, read, modify, and delete all items and files, and create subfolders. As the folder owner, you can change the permission levels that other people have for the folder. (Does not apply to delegates.)
Publishing Editor Create, read, modify, and delete all items and files, and create subfolders. (Does not apply to delegates.)
Editor Create, read, modify, and delete all items and files.
Publishing Author Create and read items and files, create subfolders, and modify and delete items and files that you create. (Does not apply to delegates.)
Author Create and read items and files, and modify and delete items and files that you create.
Contributor Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)
Reviewer Read items and files only.
Custom Perform activities defined by the folder owner. (Does not apply to delegates.)
None You have no permission. You cannot open the folder.
3. Repeat step 2 for each person whose access permissions you want to modify.

 

Applies To: Staff

Score: 40.0 - Updated: 5/5/2010 3:12:41 PM - Was this helpful?
How do I add an address from an address book or a contacts folder in Outlook? (link)
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Applies To: Faculty, Staff

Score: 38.3 - Updated: 2/10/2014 10:23:44 AM - Was this helpful?
How do I edit the information of the members of a distribution list? (link)

You cannot edit the information of members of a distribution list, but there is a workaround:

In Outlook on a PC:

  1. Click on Contacts
  2. Click the New button to create a new Contact
  3. Fill out the Contact information
  4. Click on Save to save the contact
  5. In the File menu, choose File > New > Folder
  6. Name the folder (My Study Abroad Students, for example)
  7. This folder should now appear in the left menu at the very top under "My Contacts"
  8. Now you can click and drag the newly created contact into the folder.
  9. Repeat these steps for all the Contacts you want to add to the folder

 

Score: 35.0 - Updated: 4/12/2010 4:28:14 PM - Was this helpful?
How do I view the names in the header of a message or meeting request in Outlook? (link)
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Applies To: Faculty, Staff

Score: 35.0 - Updated: 2/10/2014 10:39:00 AM - Was this helpful?
Who should I contact for Sakai help? (link)

Contact the Information Desk in Leyburn Library at extension 4357 for basic Sakai questions.

For more in-depth Sakai questions or for training on any of the tools in Sakai please submit a request to help@wlu.edu with the details.

Applies To: Faculty, Staff

Score: 15.0 - Updated: 10/7/2013 2:03:02 PM - Was this helpful?
Can I contact someone about Ingeniux and get training? (link)
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Score: 15.0 - Updated: 10/1/2010 2:16:05 PM - Was this helpful?
Who do I contact if I have questions about JSTOR? (link)

Librarian: Dick Grefe (540) 458-8648 grefed@wlu.edu

Score: 15.0 - Updated: 8/8/2013 1:55:20 PM - Was this helpful?
What is the Creative Commons? (link)

Creative Commons is a nonprofit organization that works to increase the amount of creativity (cultural, educational, and scientific content) in “the commons” — the body of work that is available to the public for free and legal sharing, use, repurposing, and remixing. (taken from their site, to see the PDF flyer click here)

For more information visit Creativecommons.org

 

 

Score: 15.0 - Updated: 10/1/2010 2:57:09 PM - Was this helpful?
Something is wrong on our site, who do I contact about correcting it? (link)
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Score: 12.0 - Updated: 10/1/2010 2:16:28 PM - Was this helpful?
Who do I contact with OMS or COCO questions? (link)
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Applies To: Faculty, Staff

Score: 12.0 - Updated: 4/23/2012 12:12:26 PM - Was this helpful?
How do I play a DVD in Stackhouse Theater in the Elrod Commons? (link)

Walk over to the dvd player in the front cabinet, insert the DVD and play the DVD from the podium. Additional infomation listed as Theater Equipment Instructions under "Documents" to the right -->

Score: 11.3 - Updated: 8/27/2013 1:54:36 PM - Was this helpful?
How do I create Contact Lists from an Excel chart or received e-mail? (link)

Create a distribution list by copying names from an Excel chart or received e-mail message.   
  
1.If using Excel copy the column.
2.In the message that you want to copy the names from, select the names in the To or Cc box. 
3.Right-click your selection, and then click Copy on the shortcut menu.
4.In Contacts on the Home ribbon New - Click New Contact Group and Name it.
5.On the Contact Group ribbon Members - Click Add Members and select from Outlook Contacts.
6.At the bottom of the Select Members dialog box, in the Members box, right-click and then click Paste on the shortcut menu. 

Note   A member does not need to be in your Address Book in order to be added to the distribution list. The member's name and e-mail address will be included when you copy and paste from the original e-mail message.

7.Click OK.
8.Click Save & Close.

Score: 7.5 - Updated: 8/1/2013 1:49:27 PM - Was this helpful?
When I try to Schedule an Appointment in Outlook, Everyone has "No Information."   (link)
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Applies To: Faculty, Staff

Score: 7.5 - Updated: 2/4/2014 11:25:06 AM - Was this helpful?
In the UC Client for the NEC phone it said my first contact was calling, but it was someone else? (link)
( Restricted to authenticated ITS users. )
Score: 6.7 - Updated: 5/30/2014 9:30:22 AM - Was this helpful?
How do I view the members of a Contacts folder on my Blackberry? (link)

On your Blackberry, if you just want to see the members of a particular folder and not all of your Contacts:


1. In the Address Book > Click on the Blackberry button > Choose "Filter" from the list

2. You should see the Contacts Folder names you've created.

3. If you select to filter on that folder, you will see only the names in that folder.

4. To undo a filter and see all of your Contacts, repeat the process but uncheck the box in front of the folder name.

Score: 6.0 - Updated: 7/15/2013 2:12:24 PM - Was this helpful?
Are there any Windows computers in the Williams Reading Room? (link)

There are six Xenith Wyse terminals to access the VDIs in The Stable. The VDIs have Windows 7 operating systems.

Updated September 2012

Applies To: Students

Score: 6.0 - Updated: 8/2/2012 10:19:56 AM - Was this helpful?
How do I reserve a room in Leyburn library? (link)

To reserve rooms in Leyburn Library please click this link

To reserve the Computer Training Lab Leyburn Room 301 contact Lisa Dunlap ldunlap@wlu.edu in ITS.

Applies To: Faculty, Staff, Students

Score: 6.0 - Updated: 10/5/2010 8:23:31 AM - Was this helpful?
How do I check to see if a room is available when making an appointment in Outlook? (link)

You click on Calendar - New Appointment - Invite Attendees

You will be able to add Names in the To line, Subject in that line, Location in that line.

To the right of Location you will see Rooms which you click and search rooms by building.
*Note all rooms are in the Outlook calendaring system. 

When you see the room you want you select it.

To check availability of the room and the attendees click Scheduling Assistant.

 

Score: 6.0 - Updated: 1/18/2011 12:55:41 PM - Was this helpful?
How many parties can I contact with the conference (teleconference)phone in Leyburn Library? (link)

A conference call allows up to eight parties in a conversation.

Score: 5.5 - Updated: 10/1/2010 2:53:01 PM - Was this helpful?
Is there a way to view the department in address books? (link)

When searching the Global Address List (GAL), click on the Advanced Find link. This allows you to enter search criteria in one or more fields including Department and Title.  

Note that the search has to match starting with the first word. Searching on "Library" in the Department field does not work because the department name is "University Library".

This advanced find capability is not available for personal contact lists/address books. With these, though, in your Contacts view you can display the Department column and sort by that.

Score: 5.0 - Updated: 6/14/2012 10:21:57 AM - Was this helpful?
How do I import my class schedule into Outlook using the Outlook client? (link)

How to import your class schedule into Outlook 2007

1- Go to http://webadvisor.wlu.edu in your web browser.

2- Click on Log In and then enter your username and password; click submit.

3- Select the appropriate category: Students or Faculty

4- Select "Outlook Class Schedule Import"

5- You should receive a file in .ics format in your Outlook Inbox. The sender will be "Registrar"

6- Open the message in a separate window by double-clicking on it.

7- Right-click on the attachment and choose "Open", or skip to step 12.

8- Outlook will prompt you to add the calendar to Outlook.

9- Click "Yes".

10- The calendar will now be available in Outlook, and it will be named as your username. Right-click on the calendar name and rename it to the course and section number.

11- There should be a checkbox next to the calendar name in the left-side menu. Uncheck the box when you don't want it to display; check it when you do.

12-It has been pointed out that the search assistant will not see this separate calendar when trying to schedule a meeting.  If you want the search assistant to work, you will have to import into your primary calendar.  Continue reading for how to do this.

13- Open you email message, right click the attached file, and "Save as..." to a folder you can access.

14- Go into Outlook, click on the "File" dropdown menu, and select "Import an iCalendar (.ics) ...".  Then browse to and select the emailed file that you saved in the previous step.

15- When asked "Do you want to open this calendar as a new calendar or import its items into your calendar", select "Import".

16- The imported class schedule will now be part of your primary calendar.

Applies To: Faculty, Students

Score: 5.0 - Updated: 9/3/2014 3:32:29 PM - Was this helpful?
How do I reserve a room (Northen) in Leyburn Library? (link)

Go to library.wlu.edu
Under Services click Room Reservations
There you can reserve the room, view the weekly reservations, or ask questions.

To reserve Computer Training Lab Leyburn Room 301 contact Lisa Dunlap in ITS. 
Call X 8842 or e-mail 
ldunlap@wlu.edu

 

Score: 5.0 - Updated: 4/21/2011 10:43:17 AM - Was this helpful?
Do I have to make room on my iPhone or iPad for the IOS 8 update? (link)
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Score: 5.0 - Updated: 9/25/2014 10:21:56 AM - Was this helpful?
How do I restore my deleted contacts or distribution list in Outlook? (link)

Deleted contacts and distribution lists end up in the Deleted Items folder but the Deleted Items folder is normally sorted by the date the item was received. Because of this, deleted contacts and distribution lists are not easily found.

To easily find the deleted contacts and distributions lists start by opening the Deleted Items folder. Point the mouse at the column header that says "Arrange By". Click on this column header if "Show in Groups" does not have a check mark by it then select it. Next click "Arrange By" again and select "Type". Now the items are sorted by type, and you can hide all of a given type by clicking the triangle icon at the left of the type name. When you hide the other types, it will be easy to find any deleted contacts. Click on the triangle icon at left of the Contacts header if you don't see the individual deleted contacts. Then find the lost one and drag it back into your Contacts folder.

To return the Deleted Items folder to the default view click the "Arrange By" header and select "Date". Click again to disable "Show in Groups" if you would not liked them grouped.

Score: 4.3 - Updated: 8/27/2013 1:47:07 PM - Was this helpful?
How do I make my contacts folder an Address Book (Outlook 2010)? (link)

To make a personal contacts folder into an address book that is visible when viewing address books, complete the steps below:

  1. In the Navigation Pane, click Contacts.
  2. Under My Contacts, right-click the Contacts folder you want to view in the address book, and then click Properties on the shortcut menu.
  3. Click the Outlook Address Book tab, and make sure that the Show this folder as an e-mail address book check box is selected. If the check box is unavailable, you need to add the Outlook Address Book to your profile (see instructions below).
  4. Click OK.

Now when you open a new message, click the To button, and open the dropdown list of address books, this address book will be listed.

Score: 3.8 - Updated: 7/24/2013 10:57:11 AM - Was this helpful?
How do I reserve a room in the Science Center and/or Great Hall? (link)

To reserve Classrooms in the Science Center and/or the Great Hall, use the Calendar.
For questions about room reservations in the Science Center contact
Linda Davis.

Score: 3.8 - Updated: 4/21/2011 10:44:12 AM - Was this helpful?
What software is available on the Macintosh computers in room 101 in Leyburn Library? (link)
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Score: 3.8 - Updated: 8/10/2015 8:38:24 AM - Was this helpful?
What software is available on the Mac computers in the Williams School Reading Room? (link)
Reading Room Applications Version
Adobe CS Design Web Premium 6
Compressor  4.0.7
Final Cut Pro  10.0.9
Firefox 22.0
Flip4Mac  3.2
Google Chrome 19.0.1
iWork 9.0
Microsoft Office 2011 14.2.2
Microsoft Remote Desktop 2.1.1
Microsoft Silverlight  5.1.2
Motion 5.0.7
Reaper 4.402
VLC Media Player 2.0.8

Updated August 2013

Applies To: Students

Score: 3.3 - Updated: 10/21/2013 5:25:43 PM - Was this helpful?
How can I add addresses to my personal contacts list from the Global Address List (GAL)? (link)

1. Open the Global Address List (GAL) by clicking the address book button(looks like a little open book)

2. Search the GAL for the user

3. Highlight the user> right click> click 'Add to Contacts'>

4. At this point you can either click 'Save & Close' and then manually move the contact from your default Contacts address book to your custom book OR you can select the Microsoft icon (top left) select 'Move'>'Copy to Folder'>select your custom address book folder>click OK>close the contact window without saving.

Score: 3.0 - Updated: 9/24/2010 1:43:15 PM - Was this helpful?
How do I access my faculty or staff W&L email, calendar and contacts from my iPhone, iPod Touch or iPad? (link)
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Applies To: Faculty, Staff

Score: 2.7 - Updated: 2/15/2013 1:40:21 PM - Was this helpful?
Can I get an exported list of all contacts at W&L that I can import into my personal address book in another mail client (Thunderbird, Gmail, etc.)? (link)

We do not provide copies of the address list for two primary reasons. 1 - it becomes a nightmare to troubleshoot issues as more and more out-of-date address lists are in use, 2 - if a machine holding these addresses gets infected with a virus that uses or collects addresses then our whole address list would be compromised.

Score: 2.1 - Updated: 6/14/2012 10:12:31 AM - Was this helpful?
I don't have the current class groups in my Outlook address book on my Mac what should I do? (link)
( Restricted to authenticated ITS users. )
Score: 2.1 - Updated: 1/28/2013 10:24:37 AM - Was this helpful?
Directory Information for Francile Elrod (link)

Elrod, Francile D. (Fran)    (540) 458-8230
Associate Director of the Shepherd Program elrodf@wlu.edu
Dean of The College Mattingly House 304

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