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Why is a pay period record missing on my Time History screen in Webadvisor, even though I was paid for those days? (link)

If you do not electronically sign and submit your time card to your supervisor, there is no web transaction to display for that pay period in the Time History screen on Webadvisor. What happens is your default work schedule, or days you entered manually, are pulled into payroll and the verifications are done through the normal payroll files. There is no detail from the web that was saved to reference. Also, at this point, any verification of hours or approvals needed are done by the Payroll Department in conjunction with your supervisor before you are paid.

Score: 100.0 - Updated: 6/4/2012 2:24:36 PM - Was this helpful?
Where do I enter my time (in WebAdvisor) after the pay period has ended? (link)
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Applies To: Faculty, Staff

Score: 90.0 - Updated: 6/25/2010 2:51:58 PM - Was this helpful?
How do I access WebAdvisor? (link)

In a web browser, go to go.wlu.edu/webadvisor

Score: 85.0 - Updated: 7/6/2015 8:46:58 AM - Was this helpful?
How do I look up a student's advisor (WebAdvisor)? (link)

1. In WebAdvisor: Go to the student profile page, enter a student's ID, and part of the information that will appear includes Advisor Name, email, etc.

2. In Colleague, many of the departmental administrative assistants have access to certain screens designated by the Registrar. On one or more of those screens, this information exists. So faculty could check with these departmental administrative assistants as well.

Applies To: Faculty

Score: 80.0 - Updated: 6/4/2012 2:19:33 PM - Was this helpful?
What are the troubleshooting steps when a person is locked out of WebAdvisor? (link)
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Score: 76.0 - Updated: 10/1/2010 3:58:22 PM - Was this helpful?
My search for classes (student) in WebAdvisor is giving me an error message? (link)
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Applies To: Students

Score: 74.3 - Updated: 3/21/2013 3:22:26 PM - Was this helpful?
I'm getting the error "The maximum number of cookie values has been reached" when I am logged into WebAdvisor. The same issue will happen with Student workflows, Web Time Entry Workflows, etc. (link)

This error may have been caused by opening four or more WebAdvisor hyperlink windows. For example, if a user is reviewing their budget and clicks on the Actuals, which opens a new window, then clicks on a Voucher, which opens a new window;  and the user does not close any of the child windows, and attempts to select another Actual, they will get the error.

All child windows must be closed using the CLOSE WINDOW button. If the user uses the browser's red X to close the windows, they will still get the error and be forced to log out and back in to WebAdvisor.

If this does not solve the problem you may need to review and then delete the webadvisor stored cookies.

In Chrome - Chrome Settings/Advanced/Content Settings/All Cookies &Site Data/Search "WebAdvisor"/ and Click X to to right of webadvisor.wlu.edu cookie to delete it

 

Score: 73.8 - Updated: 1/29/2015 2:53:08 PM - Was this helpful?
How can I find out if a course is offered this term or where can I find a list of courses offered at Washington and Lee (WebAdvisor)? (link)
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Applies To: Students

Score: 72.7 - Updated: 9/28/2012 3:44:38 PM - Was this helpful?
How do I enter my hours? (link)

1. Login to http://webadvisor.wlu.edu

2. Choose employee from the menu
 
3. Choose Time Entry from the menu at the lower left side of the page.
 
4. Pick your Helpdesk job from the list:
 
5. Fill in your hours and click submit:
 
6. Click OK to confirm:


Score: 70.0 - Updated: 6/10/2011 11:15:06 AM - Was this helpful?
I'm a student - how do I find my ID number? (link)
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Applies To: Students

Score: 70.0 - Updated: 8/17/2015 3:07:31 PM - Was this helpful?
How do I unlock my WebAdvisor account? (link)

Submit a Help Ticket at http://go.wlu.edu/HelpTicket and ITS staff will unlock the account for you.

Score: 45.0 - Updated: 10/21/2013 5:14:30 PM - Was this helpful?
Where do I pay my GPS bill? (link)
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Score: 10.0 - Updated: 1/7/2015 10:06:42 AM - Was this helpful?
How do I clear my browsing history (Browser)? (link)

You can the history of you web surfing for the following browsers in the following ways:

In Chome go to Tools (the little wrench) Choose History, and Select the "Delete history for this day" link next to the day you want to clear the history for. You can also browse in "Incognito" mode. If you are in this mode none of your browsing will be saved in any way. Simply cick on the Tools icon and choose "incognito mode".

In FireFox choose Tools > Options > Privacy > History and choose "Clear Browsing History"

In Internet Explorer go to Tools, Internet Options, and in the general tab Look for Browsing History and choose Delete.

 In Safari choose History from the menu bar and then choose Clear History.

Score: 7.5 - Updated: 7/19/2012 9:50:18 AM - Was this helpful?
How do I record a personal greeting using Phonemail? (link)

RECORDING YOUR PERSONAL PHONEMAIL GREETING

  1. Access your PhoneMail box
  2. Press 8 for Answering Options
  3. Press 1 for Change Greeting
  4. Press 1 for Regular Greeting
  5. Choose 1 (Ring, No Answer Greeting) OR 2 (Busy Greeting)
  6. Record Greeting
  7. Press * # when you complete the recording

Applies To: Faculty, Staff, Students

Score: 7.5 - Updated: 10/4/2010 9:00:40 AM - Was this helpful?
How do I change the screen resolution on my computer? (link)

Windows XP -

  • Right click on your desktop
  • Click Properties
  • Click the Settings tab
  • In the Screen Resolution section, use the slider bar to choose the resolution you want.
  • Click the Apply button

Windows 7 -

  • Right click on your desktop
  • Click on Screen Resolution
  • Use the drop down box beside Resolution, use the slider bar to choose the resolution you want.
  • Click the Apply button

 

Macintosh

  • Click on System Preferences
  • Click Displays (If necessary, click the Display tab)
  • Choose the appropriate resolution from the list
Score: 7.5 - Updated: 10/1/2010 4:04:36 PM - Was this helpful?
How do I reserve a projector and projector screen for a presentation? (link)
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Applies To: Faculty, Staff, Students

Score: 6.0 - Updated: 6/24/2011 2:23:44 PM - Was this helpful?
Every time I'm printing, the SAVE AS window pops up - is there anything I can do? (link)

One of the reasons may be a printer setting.  Open up the selected printer to see if the PRINT TO FILE box has become checked on the selected printer.  If it has uncheck that setting.

Score: 6.0 - Updated: 10/7/2014 7:07:20 AM - Was this helpful?
What can I do if an attachment takes a long time to attach in Outlook? (link)

Try running a “Repair” (Control Panel > add/remove programs) on Office 2007.  This seems to solve the issue. 

Score: 5.0 - Updated: 10/1/2010 3:27:25 PM - Was this helpful?
What is the checkout period for the Chat 150 Microphone? (link)

The Chat 150 Microphone is setup for a checkout period of 24 hours.

Score: 5.0 - Updated: 5/25/2010 4:16:51 PM - Was this helpful?
What is Call History on my NEC phone? (link)
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Score: 5.0 - Updated: 4/30/2014 11:40:06 AM - Was this helpful?
What is the maximum number of recipients I can send an email message to at one time? (link)
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Applies To: Faculty, Staff

Score: 4.3 - Updated: 4/29/2014 10:45:06 AM - Was this helpful?
How do I get my laptop (PC) to project my monitor image on the screen when using a projector? (link)

Once you have the laptop and projector connected you might find you only see the monitor display or the screen.  On many Dell laptops you hold the Fn key and press F8 to cycle through the various monitor modes.One will be only your monitor, one only the projection, and one both monitor and projection.

Applies To: Faculty, Staff

Score: 3.8 - Updated: 10/1/2010 3:53:39 PM - Was this helpful?
My menu bar and tool bar are missing on the top of my IE session, what can I do? (link)
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Applies To: Faculty, Staff, Students

Score: 3.8 - Updated: 2/3/2014 4:27:08 PM - Was this helpful?
How do I add MY e-mail address on a BizHub so I don’t have to type it in each time I scan something? (link)
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Applies To: Faculty, Staff, Students

Score: 3.3 - Updated: 8/22/2014 10:51:38 AM - Was this helpful?
How do I move or copy multiple files or folders all at the same time between sites in Sakai? (link)

You can move or copy multiple files all at once:

 

1.      Go to the Resources area of the course with the files that you want to move or copy.

2.      To the left of each folder and file is a checkbox. Check the checkbox for every file you want to move.

3.      Look at the top of the list, just above the top gray bar. You should see 3 links: Copy, Remove and Move.

4.      Click on the Move or Copy link.

5.      Click on the Show Other Sites link.

6.      Select the appropriate folder from the list.

Applies To: Faculty, Students

Score: 3.3 - Updated: 10/1/2010 4:03:01 PM - Was this helpful?
Can I call multiple locations at the same time with the LifeSize Passport video conferencing system? (link)

Not at this time.

Score: 3.0 - Updated: 10/20/2010 11:19:29 AM - Was this helpful?
How do I add an email address on the top "Favorite" screen for Fax/Scan on the BizHub? (link)
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Score: 3.0 - Updated: 8/22/2014 11:01:36 AM - Was this helpful?
How do I configure Firefox not to require my username and password for every W&L site I access after I've already entered it one time? (link)
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Score: 2.7 - Updated: 6/10/2011 11:03:47 AM - Was this helpful?
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